숙박 시설 내 편의 시설/서비스

베스트 웨스턴 핸포드 인 여행 후기

2.5 out of 5
베스트 웨스턴 핸포드 인
755 Cadillac Ln, Hanford, CA

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 384개 이용 후기 중 164개" "
평점 8 - 좋아요. 384개 이용 후기 중 120개" "
평점 6 - 괜찮아요. 384개 이용 후기 중 51개" "
평점 4 - 별로예요. 384개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 384개 이용 후기 중 29개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

bryan 님, Santa maria

좋아요: 직원 및 서비스, 객실의 편안함
comfortable stay for one night
We just came by this hotel to visiting Kings valley the next day

10/10 - 훌륭해요

GLORIA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good thank you
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello GLORIA,We're thrilled to hear that you had a positive experience with us. If you have any further feedback or if there's anything we could improve on, please don't hesitate to reach out. We appreciate your review and hope to welcome you back again soon.

8/10 - 좋아요

ernest

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was good
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 23일
Hello ernest,We are pleased to hear that you found our staff to be accommodating during your stay. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable experience.

8/10 - 좋아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
I didn’t like that the sheets weren’t newer
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 7일
Hello David, Thank you for taking the time to share your feedback with us. We appreciate your comment regarding the sheets and will share your input with our housekeeping team for future improvements. We value your stay and hope to welcome you back for a better experience in the future.

6/10 - 괜찮아요

Albert

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The room was a good size for two. The sink drain in the wash room was slightly plugged and water drained slowly. This slow draining behavior was observed in the shower too. The property owners would be better served to have this remedied. My family will not do business here again.
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 7일
Hello Albert, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the sink drain and shower drainage. We appreciate your suggestion for improvement and will address this matter with our maintenance team. We hope you will consider giving us another chance to provide a better experience in the future.

2/10 - 너무 별로예요

Carlos

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I checked in at 2 pm my wife and my 7 year old daughter went outside to get something from the truck and some guy on the next room harassed them when i went out for 2 hours came back he was looking inside in the window I decided to leave the hotel the hotel is very unsafe anyone can go inside anytime no security
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 31일
Hello Carlos, We apologize for any discomfort you experienced during your stay. The safety of our guests is of utmost importance to us. We have a security team in place and are continuously monitoring the property to ensure a secure environment. We encourage all guests to reach out to our management team with any concerns so that they can be addressed promptly.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Dear Guest,We are thrilled to hear that you had a fantastic experience during your stay with us! We hope to have the opportunity to welcome you back in the future for another outstanding stay.

10/10 - 훌륭해요

Artemio

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Artemio,We are delighted to hear that you had a perfect stay at our hotel! It was a pleasure hosting you and we are thrilled that you enjoyed your experience with us. If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Loraine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel was clean and close to family. The staff were friendly and the rooms were updated and comfortable
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 14일
Hello Loraine,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel clean, conveniently located, and that our staff provided friendly service. It's also great to know that you found our updated rooms comfortable. We appreciate your kind words and hope to welcome you back in the future.

4/10 - 별로예요

Jenn

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would never stay here again.
답변 제공: Manager 님, 2024년 2월 9일
Hello Jenn, We're sorry to hear that you didn't have a great experience during your stay. We value your feedback and appreciate you sharing your concerns. We strive to continually improve our services and hope you'll consider giving us another opportunity in the future.

10/10 - 훌륭해요

Wyatt

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is super clean, the only negative is the limited parking.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello Wyatt,Thank you for sharing your feedback on our hotel's cleanliness. We appreciate your kind words. We apologize for any inconveniences you experienced with the limited parking. We value your input and will take it into consideration for future improvements. We hope to have the opportunity to welcome you back again in the future.

6/10 - 괜찮아요

Dave

별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello Dave, We appreciate you choosing our hotel for your recent stay. If you have any feedback or concerns about your experience, please don't hesitate to reach out to us directly. We value your opinion and would love to have the opportunity to address any issues you may have encountered. Thank you for staying with us and we hope to welcome you back in the future.

10/10 - 훌륭해요

Akiah

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Our state was peaceful and cozy. The staff were efficient and responsive, but not the friendliest. I can live without friendliness as long as the service is excellent. And the service was wonderful! We plan to stay at this location the next time we are in Hanford.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
Hello Akiah,Thank you for taking the time to share your experience. We're glad to hear that you found our staff to be efficient and that you had a wonderful service during your stay. We appreciate your feedback and look forward to welcoming you back on your next visit to Hanford.

8/10 - 좋아요

susie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice choice of breakfast and staff was kind and friendly
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello susie,Thank you for choosing our hotel for your stay! We're delighted to hear that you enjoyed our breakfast selection and that our staff left a positive impression. Your feedback is greatly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to let us know.

10/10 - 훌륭해요

Monica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 14일
Hello Monica,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are delighted to receive such a high rating. Your satisfaction is our top priority, and we are thrilled that we met and exceeded your expectations. We hope to have the opportunity to welcome you back in the future for another exceptional experience.

8/10 - 좋아요

Amy 님, Arroyo Grande

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The free breakfast meals are microwavable sausage/egg bowls.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Hello Amy,We apologize for any disappointment with our breakfast offerings. We strive to provide a variety of options to cater to different guest preferences. Your feedback is valuable to us and will be shared with our team for further improvement. For any future concerns, please feel free to reach out to our management.

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great !! Nice and clean
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 20일
Hello Maria,Thank you for your kind feedback! We are delighted to hear that you enjoyed your stay and appreciate your compliment on the cleanliness of our hotel. We hope to welcome you back again soon!

8/10 - 좋아요

Adriana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 19일
Hello Adriana,Thank you for your 5-star rating! We are thrilled that you had such an exceptional experience at our hotel. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Marco

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 21일
Hello Marco,Thank you for your perfect rating! We are delighted that you had a fantastic experience with us. We look forward to welcoming you back soon.

10/10 - 훌륭해요

Martha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean, exelent services and the pool I love it
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 30일
Hi Martha,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

10/10 - 훌륭해요

GLORIA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the hotel
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 30일
Hello GLORIA,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 - 훌륭해요

Shelly

좋아요: 청결 상태, 직원 및 서비스
Our room was very clean and the staff was very nice
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 24일
Hello Shelly,Thank you for sharing this honest review and feedback about our staff as well as our room. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

10/10 - 훌륭해요

jaime

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 24일
Hello jaime,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 - 좋아요

Taha

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 6일
Hello Taha,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 - 훌륭해요

Alan

좋아요: 편의 시설/서비스
Outstanding front desk service.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 9일
Hello Alan,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our service and comments about our front desk. We hope you will return so that we can provide you an even superior experience.

2/10 - 너무 별로예요

John

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was a strong smell of mold and dust to the point where it was hard to breathe. We had to leave and check into another motel in order to sleep.
2023년 7월에 1박 숙박함
답변 제공: Wayne 님, 2023년 8월 1일
this guest (John) was never a guest in our hotel.

10/10 - 훌륭해요

Marcelino 님, Minneapolis

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kudos for the staff💯👍👍👍👍👍. Forgot the senior gentlemen name who always was super helpful and caring. I definitely will stay again next time.,
2023년 7월에 4박 숙박함
답변 제공: Manager 님, 2023년 8월 1일
Hi Marcelino,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff members. Waiting to serve you again!

10/10 - 훌륭해요

Cynthia 님, Merced

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 15일
Hello Cynthia,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

6/10 - 괜찮아요

Rosemary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 15일
Hello Rosemary,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 - 훌륭해요

Elvira

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Check in process was great, Wayne is very friendly. However, I booked through a 3rd party (Hotels.com) and for some odd reason my reservation was not sent to BW as it was requested. I purchased 2 room with 2 queen beds and was only able to get 1 room with a king and one with 2 queens but we made it work. The smell in my room was a little funky but it was clean.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 12일
Hello Elvira,Thank you for sharing this honest review and feedback about our room. Guest comments such as yours help us to continuously improve. Thank you for your business.

10/10 - 훌륭해요

Laurence

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice, clean and updated
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 9일
Hi Laurence,Thank you for your review I’m glad you find our cleanliness and modern accommodation pleasing. We appreciate your patronage and are delighted to be your hotel of choice.

8/10 - 좋아요

Steve

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and employees where helpful and nice
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 2일
Hi Steve,Our primary aim is to give you a comfortable and accommodating experience, and we are incredibly pleased to hear of our success in this ambition. Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I am glad that we were able to meet your expectations and we're all looking forward to your next visit!

10/10 - 훌륭해요

Adriana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 2일
Hello Adriana,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 - 훌륭해요

Myrna 님, Imperial

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very loud close to freeway
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 30일
Hi Myrna,Thank you for being a guest with us and taking the time to share. We are sorry to know that you experienced some road noise. We appreciate your feedback as we use this in our continuous efforts to meet the many different needs of our guests. Please keep us in mind for a future stay the next time you are in the area.

10/10 - 훌륭해요

Darlene

2023년 5월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 16일
Hello Darlene,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

10/10 - 훌륭해요

Lissette

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Well maintain and clean.
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 26일
Hi LIssette,Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I am glad that we were able to meet your expectations and we're all looking forward to your next visit!

4/10 - 별로예요

Gloria

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was ok but it smell nasty like poop
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 23일
Hello Gloria,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

4/10 - 별로예요

Carmen

2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 5일
Hello Carmen, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 - 훌륭해요

Martha

2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 1일
Hello Martha,We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.

10/10 - 훌륭해요

Felix

2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 21일
Hello Felix,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

6/10 - 괜찮아요

Sandy

2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 15일
Hello Sandy,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 - 훌륭해요

roberto

2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 21일
Hello roberto,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

8/10 - 좋아요

Dean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
For the price, the room, location, and service was very good! Will stay there again!
2023년 3월에 2박 숙박함
답변 제공: Manager 님, 2023년 3월 15일
Hello Dean,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our location and service. We hope to see you again to provide you with an exceptional level of service and hospitality.

10/10 - 훌륭해요

Brad

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 2월 24일
Hello Brad,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

2/10 - 너무 별로예요

Paul

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Awful experience from first to last minute
From the nearly 30 mins it took to check in this was a terrible experience. The folks were nice. The room was nice (except the very loud trains through the night) but the staff did it all wrong. Checked in, carried my bags up the stairs to my room and the keys didn’t work. Carried my bags back to the front desk where the clerk apologized but laughed it off as the system having problems. But then warned me as he provided new keys that there might be someone in the room and to come back if that was the case. Fortunately there wasn’t, but sure enough, the next night, as I was asleep, someone unlocked my room and bagged the door open to the safety-lock angrily. Already losing sleep, I fall back asleep only to be awakened by a phone call asking if I was staying another night. (I signed the document saying 3 nights!) terrible sleep that night. Next morning, my team comes to pick me up so I run up to my room from breakfast and my key doesn’t work. Have to wait for new keys while whole team waits for me. And the. The last day, my keys are disable again and they make me sign another document for the last night and pay again. I assured them that I’ll be sending a detailed letter with copies of both of the signed documents and getting refunds for any double charges. Again, the folks were nice and they smiled, but customers shouldn’t ever have to experience this, let alone get some form of this mess every day.
2023년 2월에 3박 숙박함
답변 제공: Manager 님, 2023년 2월 18일
Hello Paul,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

10/10 - 훌륭해요

Ron

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good.
2023년 2월에 2박 숙박함
답변 제공: Manager 님, 2023년 2월 16일
Hello Ron,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 - 훌륭해요

Alejandro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice overall!
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 11월 1일
Hello Alejandro,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.

8/10 - 좋아요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast wasn't what I expected
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 11월 1일
Hello Maria,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our breakfast. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

10/10 - 훌륭해요

Francisco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 24일
Hello Francisco,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 - 훌륭해요

Adalberto

2022년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 1월 20일
Hello Adalberto,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.