BBQ/피크닉 공간
예약 가능 여부 확인

베스트 웨스턴 플러스 피크 비스타 인 & 스위트 여행 후기

2.5 out of 5
베스트 웨스턴 플러스 피크 비스타 인 & 스위트
7265 Commerce Center Dr, Colorado Springs, CO

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 690개" "
평점 8 - 좋아요. 1001개 이용 후기 중 207개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 59개" "
평점 4 - 별로예요. 1001개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 18개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

SEONGMIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
마운틴 뷰로 업그레이드해주셔서 기분좋게 잘 지내다 왔습니다. 침구도 아주 편했고, 히터켜두니 방도 아주 따뜻했습니다. 뜨거운 물이 필요할 때는 피트니스센터 내 정수기를 이용했어요.
2022년 4월에 3박 숙박함

10/10 - 훌륭해요

Janice

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exceptional breakfast for a free hotel bkfst! Would love to stay again!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Emily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful views of mountains.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Stacy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful lodge and scenery.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Fran

좋아요: 청결 상태, 편의 시설/서비스
This was a lovely hotel with a friendly and helpful staff.. the property is well kept and the rooms very clean. Would definitely stay here again.

8/10 - 좋아요

Thomas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is very helpful and polite
2024년 3월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 4월 3일
Thank you for your feedback. We do hope to welcome you back in the near future.

10/10 - 훌륭해요

Amanda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a great stay. I enjoyed sitting in the jacuzzi after a long travel day. The staff was friendly and the place was clean. Breakfast was fun watching the pancake machine make pancakes for you. I was pleasantly surprised.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 3일
Thank you for your feedback. We appreciate that you stayed with us and do hope to welcome you back

4/10 - 별로예요

Consuelo

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
We picked this property because it stated that it had handicap accessible rooms. My mother is in a wheel chair so we needed a room big enough for her chair to fit in the room and move around. We also needed a walk in shower which the pictures stated the room had. Once we arrived and checked into our room, we found that the room was very small and we could not get my mother's wheel chair into the room close enough to get to the bed to transfer her. The bathroom had a tub with a bench style seat next to it instead of a walk in shower. So I asked for a bigger room to accommodate her chair access. They showed us two more rooms and only room had a walk in shower but no bench and it wasn't big enough to get her into it with help, the other one had the same tub and bench seat in it. They both had more room to maneuver her around in but were not listed as handicap accessible. So we picked the one with the walk in shower with a chair in the room for her to sleep on because the bed was too high to get her into it. The chair did not have any arms so it was not very safe to have her sleep on. All in all I was a rough stay and would like to get my money back for the say because it was a huge hassle. I would not recommend this hotel if customers have wheel chairs because the rooms are not set up for them. The rooms are all very small, and they should state that on their website. We were very unhappy with our stay.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Sergio

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Christy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 22일
Thank you for your feedback. We appreciate your comments.

10/10 - 훌륭해요

laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
EVERYTHING WAD GOOD.
2024년 3월에 7박 숙박함
답변 제공: Front Desk 님, 2024년 3월 22일
Thank you for your feedback. We appreciate your comments.

2/10 - 너무 별로예요

Logan

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Tara

가족 여행
Easy booking. Low rate. Happy, happy.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 15일
Thank you for your feedback. We do appreciate you staying with us. Hopefully we can welcome you back in the near future.

8/10 - 좋아요

Cassandra

단체 여행
좋아요: 청결 상태, 직원 및 서비스
The room was good. Shower was nice and hot.
2024년 3월에 3박 숙박함
답변 제공: Front desk 님, 2024년 3월 15일
Thank you for your feedback. We do appreciate you staying with us. Hopefully we can welcome you back in the near future.

10/10 - 훌륭해요

Erin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 15일
Thank you for your feedback. We do appreciate you staying with us. Hopefully we can welcome you back in the near future.

10/10 - 훌륭해요

Laura

연인과의 여행
The property was really clean and quiet, in a very good location for hiking around Garden of the Gods. The staff were so lovely and welcoming. They really made our stay special.
2024년 2월에 1박 숙박함
답변 제공: FD 님, 2024년 3월 9일
Thank you for your feedback. We are happy to see that we were able to deliver an awesome experience. We do hope to welcome you back in the near future.Your Best Western Plus Team

10/10 - 훌륭해요

Makayla

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: FD 님, 2024년 3월 9일
Thank you for your feedback. We are happy to see that we were able to deliver an awesome experience. We do hope to welcome you back in the near future.Your Best Western Plus Team

10/10 - 훌륭해요

Omar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good stay, Five stars no doubt
2024년 3월에 1박 숙박함
답변 제공: FD 님, 2024년 3월 9일
Thank you for your feedback. We are happy to see that we were able to deliver an awesome experience. We do hope to welcome you back in the near future.Your Best Western Plus Team

10/10 - 훌륭해요

Nedra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient quiet, great breakfast
2024년 2월에 1박 숙박함
답변 제공: FD 님, 2024년 3월 9일
Thank you for your feedback. We are happy to see that we were able to deliver an awesome experience. We do hope to welcome you back in the near future.Your Best Western Plus Team

2/10 - 너무 별로예요

Tamara

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was on vacation from Michigan to see Garden of the Gods and booked the 2 bed suite with a mountain view. Upon arrival, the first room (438) had visible stains on the top of the bed sheets. I complained to Marissa at the front desk and they provided another key to an identical room (432) but assured me if I call Expedia they would authorize a refund. I did just that, and Expedia said the desk would only authorize a partial refund. There is lack of care from housekeepers to ignore an obvious stain on top of a made bed and Marissa mislead me regarding a refund. I liked the location of Best Westen Plus Fillmore better, but even their breakfast was awful.
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 28일
Hello Tamara,Thank you for sharing your recent experience with us. We are sad to see that we did not provide you with a superior experience. However, I am glad that our team was able to fix the problem right away by moving you to another room. This will be addressed with our HouseKeeping team right away. Again, I do apologize .

10/10 - 훌륭해요

Ronny Dueck

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A
2024년 2월에 5박 숙박함
답변 제공: Front Desk 님, 2024년 2월 24일
Thank you for review. We are happy to see you enjoyed your stay.

10/10 - 훌륭해요

Felicia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Did not like that it was pet friendly due to barking at 6 am but the staff handled it great and
2024년 2월에 1박 숙박함
답변 제공: FrontDesk 님, 2024년 2월 24일
Hello Felicia,Thank you for your comments. We do appreciate your feedback and are happy to see that the team could fix the issue you had. We hope to welcome you again real soon.

8/10 - 좋아요

Austin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay!
2024년 2월에 2박 숙박함
답변 제공: Tracy at the front Desk 님, 2024년 2월 19일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Vivian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thr front desk staff was very nice and accommodating. The employee who checked us in was being shodowed by another front desk employee and both were extremely helpful. Will definitely stay again. Thank you.
2024년 2월에 1박 숙박함
답변 제공: Tracy at the Front Desk 님, 2024년 2월 16일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Peggy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed with pets. I appreciate that the pet fees were very reasonable.
2024년 2월에 1박 숙박함
답변 제공: Tracy at the desk 님, 2024년 2월 13일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Calvin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very pleased with room,cleanliness, staff and hopefully breakfast! Would come back!
2024년 2월에 1박 숙박함
답변 제공: Tracy at the Front Desk 님, 2024년 2월 13일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Vincent

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was clean, quiet and very comfortable.
2024년 2월에 4박 숙박함
답변 제공: Tracy at the front desk 님, 2024년 2월 7일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 - 좋아요

Katherine

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a clean environment. Staff was nice. Food was ok.
2024년 2월에 1박 숙박함
답변 제공: Tracy at the front desk 님, 2024년 2월 6일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 - 좋아요

Danette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice spot a bit of a smell in the hallway but otherwise nice place to stay for the night
2024년 2월에 1박 숙박함
답변 제공: Tracy at the front desk 님, 2024년 2월 2일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 - 좋아요

Brad

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice
2024년 1월에 1박 숙박함
답변 제공: Tracy at the front desk 님, 2024년 2월 2일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very nice and quiet. Front desk was helpful and polite
2024년 1월에 2박 숙박함
답변 제공: Tracy 님, 2024년 1월 31일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Beth

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Tracy at The Front Desk 님, 2024년 1월 18일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff were amazing; Eric, Kylie and Edgar went out of their way to be helpful. They were friendly and professional. The breakfast was delicious, the room was quiet and spotless.
2024년 1월에 1박 숙박함
답변 제공: Tracy at The Front Desk 님, 2024년 1월 18일
Thank you for your recent stay at the Best Western Plus Peak Vista, we are so glad you enjoyed your stay. We look forward to serving you in the future.

10/10 - 훌륭해요

Damon C.

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was superb...only negative was that my stay was noisy because of the hockey tournament was in town...but kids will be kids...I rather have them safe and noisy than the alternatives...overall a great stay in a great property...staff is amazing
2024년 1월에 2박 숙박함
답변 제공: Tracy at the Front Desk 님, 2024년 1월 18일
Thank you for your recent stay at the Best Western Plus Peak Vista, we are so glad you enjoyed your stay. We look forward to serving you in the future.

10/10 - 훌륭해요

Wendy 님, Mandan

가족 여행
좋아요: 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Tracy at The Front Desk 님, 2024년 1월 18일
Thank you for your recent stay at the Best Western Plus Peak Vista, we are so glad you enjoyed your stay. We look forward to serving you in the future.

10/10 - 훌륭해요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Tracy at the Front Desk 님, 2024년 1월 18일
Thank you for your recent stay at the Best Western Plus Peak Vista, we are so glad you enjoyed your stay. We look forward to serving you in the future.

10/10 - 훌륭해요

Carlos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was clean. Breakfast was hot and fresh. Staff was welcoming and friendly. View from the hotel to Pikes Peak was great.
2023년 12월에 5박 숙박함
답변 제공: Tracy at The Front Desk 님, 2024년 1월 18일
Thank you for your recent stay at the Best Western Plus Peak Vista, we are so glad you enjoyed your stay. We look forward to serving you in the future.

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Tracy at The Front Desk 님, 2024년 1월 18일
Thank you for your recent stay at the Best Western Plus Peak Vista, we are so glad you enjoyed your stay. We look forward to serving you in the future.

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent view of Pikes Peak. The reception desk staff was excellent.
2023년 12월에 3박 숙박함
답변 제공: Tracy at The Front Desk 님, 2024년 1월 18일
Thank you for your recent stay at the Best Western Plus Peak Vista, we are so glad you enjoyed your stay. We look forward to serving you in the future.

10/10 - 훌륭해요

Cindi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay!
Excellent stay for one quick night. Hot tub and pool were warm and clean. The room was very clean and the bed very comfortable. Breakfast was delicious. Staff were welcoming and friendly.
2023년 12월에 1박 숙박함
답변 제공: Tracy 님, 2024년 1월 31일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
⭐️⭐️⭐️⭐️⭐️
Great pet friendly option for my family. Close to many popular locations. We experienced excellent service, a wam breakfast and nice amenities. I would recommend especially if you are traveling with a four legged family member.
2023년 12월에 3박 숙박함
답변 제공: Tracy at The Front Desk 님, 2024년 1월 18일
Thank you for your recent stay at the Best Western Plus Peak Vista, we are so glad you enjoyed your stay. We look forward to serving you in the future.

8/10 - 좋아요

McKae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Tracy at The Front Desk 님, 2024년 1월 18일
Thank you for your recent stay at the Best Western Plus Peak Vista, we are so glad you enjoyed your stay. We look forward to serving you in the future.

10/10 - 훌륭해요

Be

연인과의 여행, 출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very kind and helpful staff, and quiet even though it's pet friendly. They keep it clean, and while I didn't have time to sit for breakfast it always smelled good. Was able to walk my dog anytime, but would have liked a space further from the street (space doesn't really allow for this though, which is fine. There are tons of parks nearby as well). Will likely stay here again, and would recommend to others travelling with their fur babies.
2023년 12월에 2박 숙박함
답변 제공: Tracy at The Front Desk 님, 2024년 1월 18일
Thank you for your recent stay at the Best Western Plus Peak Vista, we are so glad you enjoyed your stay. We look forward to serving you in the future.

4/10 - 별로예요

Mariah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Tracy at The Front Desk 님, 2024년 1월 18일
Thank you for your recent stay at the Best Western Plus Peak Vista, we are so glad you enjoyed your stay. We look forward to serving you in the future.

10/10 - 훌륭해요

Genevieve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stag. Is always friendly and the rooms are clean and comfortable.
2023년 12월에 1박 숙박함
답변 제공: Tracy at The Front Desk 님, 2024년 1월 18일
Thank you for your recent stay at the Best Western Plus Peak Vista, we are so glad you enjoyed your stay. We look forward to serving you in the future.

10/10 - 훌륭해요

Yatsirie

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Confortable
2023년 12월에 1박 숙박함
답변 제공: Tracy at The Front Desk 님, 2024년 1월 18일
Thank you for your recent stay at the Best Western Plus Peak Vista, we are so glad you enjoyed your stay. We look forward to serving you in the future.

10/10 - 훌륭해요

OPRECIDA

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Thank you! We had a great & comfortable stay
2023년 12월에 1박 숙박함
답변 제공: Tracy at The Front Desk 님, 2024년 1월 18일
Thank you for your recent stay at the Best Western Plus Peak Vista, we are so glad you enjoyed your stay. We look forward to serving you in the future.

10/10 - 훌륭해요

Antonette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The stay was good. Excellent breakfast.
2023년 12월에 5박 숙박함
답변 제공: T 님, 2023년 12월 20일
Thank you so much for staying at Best Western Plus Peak Vista Inn and Suites!

6/10 - 괜찮아요

Collin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
hot tub unavailable
Overall good but was very disappointed that hot tub was not available and would like a gesture of a discount for that. It was too late in the day to rebook anywhere else
2023년 12월에 1박 숙박함
답변 제공: Tracy at The Front Desk 님, 2024년 1월 18일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Robert

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The first night we were there we had noticed dry blood on our sheets and informed management. They never even attended to our room after assuring us this issue would be corrected. Also, the hot tub was out of order and there was no warning of this facility issue prior to booking. The staff was mostly friendly btu the morning front desk manager seemed irritated when we questioned our room being attended to. over all 3 out of 10.
2023년 12월에 2박 숙박함
답변 제공: FrontDesk 님, 2023년 12월 16일
Hello, Thank you for your feedback. We do apologize for failing to correct the issues encountered with your room. This will be addressed with the team, so we can make sure this does not happen again. We are awaiting the parts for the Spa heater, unfortunately, it is beyond our controls by when it will be in for install. Again, we do apologize for not meeting your expectations.