I worked on this hotel when it was being built in the late 80's. It was then called the Bromsgrove Hilton, worthy of the Hilton name as a prodigious hotel of top quality.
I was expecting similar quality when we stayed there for a long weekend recently. How wrong we were and very disappointed to see how neglected the hotel had become with weeds growing around the gardens, dirty windows, loose toilet seat that wanted to turn 180 degrees every time you sat on it, exposed electric cables, cob webs, the list goes on.
Additional charges of £5 per night to park and £7 for wifi again reaffirmed how out of touch the Britannia group are with their pricing.
Forgot to mention that there were asylum seekers staying at the hotel, with no mention of this at the time of booking, again confirmed that I won't be staying here again.