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캐버페이 피크스 스키 & 골프 리조트 여행 후기

3 out of 5
캐버페이 피크스 스키 & 골프 리조트
1 Caberfae LN, Cadillac, MI

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 175개 이용 후기 중 55개" "
평점 8 - 좋아요. 175개 이용 후기 중 67개" "
평점 6 - 괜찮아요. 175개 이용 후기 중 23개" "
평점 4 - 별로예요. 175개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 175개 이용 후기 중 7개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Jae gu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: Mackenzie Lodge Front Desk 님, 2021년 12월 28일
Thank you for staying with us. We appreciate your feedback.

10/10 - 훌륭해요

Laythen

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So good for families! Will definitely stay here again!!!
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

William

2024년 1월에 2박 숙박함

8/10 - 좋아요

Geoff

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
2023년 10월에 1박 숙박함

8/10 - 좋아요

Della

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fall retreat.
Old school Ski Lodge. No elevator. Rooms are only what is needed. Shower has to warm up for awhile. Staff were great! Pool and Hot tub were nice! Beds are comfortable.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tucked away in the woods, this hotel would be a quiet respite away from the world. We only stayed one night, as we were on our way somewhere else, but I wish we could have stayed much longer. We stayed during late summer, so I bet the place is bustling during the winter/skiing season. But my stay was blissfully quiet and safe.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Tina

좋아요: 편의 시설/서비스
Easy and quick. Too bad there is no elevator. Not a bad climb but it can be a bit much with lots to carry!
2023년 9월에 1박 숙박함

8/10 - 좋아요

Jill

2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Beth 님, Redford

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
This hotel is just average. The staff were friendly- but the restaurant was closed for dinner, forcing us to drive for several iles to get something to eat. And their breakfast was a joke. $10 for food that my husband said was worse than military food. Staff were friendly. Maybe it's better on a weekend.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Diane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Mary

가족 여행
별로예요: 편의 시설/서비스
Minimal amenities at this hotel.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Allan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Maria

2023년 7월에 1박 숙박함

8/10 - 좋아요

Doug

2023년 7월에 2박 숙박함

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ask for a main floor stay if possible!
The biggest issue is we were staying on the upper floor, but there is not an elevator or valet service for our bags! Other than that the stay was pleasant.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

sarah

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I love how chill everything was and how quite it was, the staff was fabulous. Rooms were basic but served its purpose. The pool was warm and beautiful.
2023년 7월에 2박 숙박함
답변 제공: Caberfae Peaks 님, 2023년 7월 15일
Thank you! Please come visit us again.

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Caberfae Peaks 님, 2023년 7월 15일
Thank you!

6/10 - 괜찮아요

Debra

단체 여행
좋아요: 숙박 시설 상태 및 시설
The beds were comfortable. The water in the shower takes ten minutes to heat up so be patient. We didn’t get a room with a balcony so the room only had one small 30” x 30” window that did not open. The electricity was out for about 4 hours so we sat outside by the pool for an hour. Couldn’t turn on air conditioner so it would have been nice to be able to open the window. The furniture is a bit beat up. And there was no breakfast. Bar and restaurant was closed. Staff was nice and friendly. Free coffee in lobby but not in room. This is a no frills motel. And you would think management would have compensated their customers with something. We had to all go back to our rooms in the dark and make our way in the room with the light on our cell phones. No one told us the reason for electricity to shut off because there was no bad weather.
2023년 7월에 1박 숙박함
답변 제공: Caberfae Peaks Management 님, 2023년 7월 14일
Debra, Thank you for staying with us and for leaving your feedback. We apologize about the power outage, and that the cause of the outage was not effectively communicated to you. A tree fell on a power line that feeds our resort due to the high winds that evening. The power was out for just under 3 hours. The front desk was offering full refunds for those deciding to leave and were giving out complimentary bottles of water, gatorades, snacks and candles for those deciding to stay. We are glad that you enjoyed the beds as we replaced all of our mattresses, box springs and bed frames in the last two years. Updating the furniture is scheduled for late this summer/early fall. This will be a nice and unique upgrade to the rooms as they will be constructed in house with a ski lodge feel to them. We hope you can come join us in the future to see the upgrades.

8/10 - 좋아요

Monica

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We were pleasantly surprised with the resort. The room was clean, bathroom nice and bed was comfortable. There was no brekfast and no elevator, but we only stayed overnight. The staff was very friendly.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Daniel

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was great stay, the pool was great. The problem was no elevator so carrying luggage was a bit tricky.
2023년 7월에 3박 숙박함

2/10 - 너무 별로예요

freddie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pool temperature was so cold that my kids will not go in it… It’s supposed to be 80/85°. Spoke to the staff and they said they would have someone check it out. I come back a couple hours later and they said they checked it and it was 80°. No way possible. Checked it with my meat thermometer and it was 70°/69°. I spoke with the manager and she insisted that the temperature was 80° that the maintenance person checked it and I told her there’s no way possible can you please check it again I want to see it and she told me no. And told me there’s nothing she can do..
2023년 6월에 1박 숙박함
답변 제공: Joie K 님, 2023년 6월 30일
Thank you for your review Mr. Robison. We sincerely appreciate the feedback as we found a faulty sensor in the pool temperature system this morning. The thermometer was reading several degrees off. The issue has been corrected. We hope you enjoyed the rest of your stay at Caberfae Peaks, and will visit us again.Kindest regards,

6/10 - 괜찮아요

John

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Nice breakfast
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A great nights sleep!
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Ryan

2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Jose 님, Rochester Hills

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location to ski, just few minutes from Cadillac Mi. You can walk to the ski area It has it's own restaurant inside if the hotel. They give you a locker for your ski equipment which is great. Staff is super friendly.
2023년 2월에 1박 숙박함

8/10 - 좋아요

Andreas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 2박 숙박함

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Linda 님, Flushing

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to stay while skiing. Enjoy hot tub and pool.
답변 제공: Mackenzie Lodge Staff 님, 2023년 1월 13일
Thank you for staying with us! We are glad to hear that you had a great trip. We look forward to having you stay with us again!

8/10 - 좋아요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean
Place looks great inside and out. No elevator. Ice only on first floor. Don’t forget your bucket if you walk down.
2022년 10월에 1박 숙박함
답변 제공: Mackenzie Lodge Front Desk 님, 2022년 10월 12일
Thank you for your feedback, we hope you enjoyed your stay with us!

2/10 - 너무 별로예요

Gregory

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I WAS AMAZED WITH THE STAFF UPON MY ARRIVAL AND WITH MY TOUR OF THE GOLF CORSE.UNTIL THE FOLLOWING AM I WAS BEING DISAPLINED BY AN OLDER MEMBER OF THE STAFF LIKE A CHILD. I ASKED THE STAFF IF IT WAS A PROBLEM WITH ME OR HER IN A JOKING WAY AND THEN I INQUIRED ABOUT BECOMING A MEMBER OF THE GOLF CORSE. THEY CALLED ME THE NEXT DAY AND TOLD ME THEY WOULD BE DECLINING MY MEMBERSHIP WHICH I HAD NOT YET APPLIED FOR.
2022년 10월에 2박 숙박함
답변 제공: Caberfae Peaks 님, 2022년 10월 12일
Thank you for staying with us and taking the time to leave a review. It is nice to hear that you enjoyed the staff upon your arrival and the tour of the golf course. However, due to certain circumstances that took place while you were lodging with us, we felt that it would be best for you not to return. We work hard to provide a family friendly, welcoming environment for all of our guests. We wish the best for you in the future. Thank you again. Sincerely,Pete Meyer, General Manager

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
The room was not very clean. There was hair on the floor in the bathroom and shower, and leftover spoiled food in the fridge.
2022년 9월에 1박 숙박함
답변 제공: Mackenzie Lodge Staff 님, 2022년 10월 5일
Thank you for your message and bringing this to our attention. We take the cleanliness of our facility very seriously. Please contact our front desk with more information so we may further investigate to prevent this in the future. Thank you, Front Desk Staff

8/10 - 좋아요

Stacy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Larger than average size room. Pool, hot tub, portable breakfast items (oatmeal, fruit, etc.)
2022년 8월에 1박 숙박함
답변 제공: Mackenzie Lodge Front Desk 님, 2022년 9월 7일
So glad you enjoyed your stay with us. Come visit again when you can!

10/10 - 훌륭해요

Kathleen

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Had a wonderful time, place was beautiful!would stay there again. Staff was amazing!
2022년 8월에 1박 숙박함
답변 제공: Mackenzie Lodge Front Desk 님, 2022년 9월 7일
We appreciate the kind words! Hope to see you again soon.

8/10 - 좋아요

Lorissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Mackenzie Lodge Front Desk 님, 2022년 9월 7일
Thank you for the review! Hope to see you again soon.

8/10 - 좋아요

jayme

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: Mackenzie Lodge Front Desk 님, 2022년 8월 2일
Thank you for staying with us, hope to see you again!

4/10 - 별로예요

Yury

가족 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Extra hidden charge and rude hostess.
The hotel charged us extra fee, which was hidden on their final bill, plus the lady at the front desk was very rude when we asked for an extra 10 minutes to pack because of our sleeping baby. She could not to give us an extra 10 minutes to stay until 10:10 AM instead of 10:00 AM! Really bad experience in otherwise what could be a great hotel.
2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Christina

좋아요: 청결 상태, 직원 및 서비스
You are warned there’s no elevator but NOT that the stairways are narrow, steps are STEEP and treads a narrow. My husband has 2 “after-market” knees and typically does not mind stairs, these were daunting.
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: Mackenzie Lodge Front Desk 님, 2022년 7월 25일
Thank you for the review Robert. Hope to see you again soon!

8/10 - 좋아요

KURT

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
close to the golf courses that we wanted to play, since it is summer time , this is the off season and the property was quiet
2022년 7월에 1박 숙박함
답변 제공: Mackenzie Lodge Front Desk 님, 2022년 7월 22일
Thank you for the feedback, we are thrilled you enjoyed your stay!

8/10 - 좋아요

Kellie

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Solid Three Stars. Decent value
No frills ski lodge. It was clean and comfortable. No service desk after 9 pm, but they left our key on the counter in envelope so it was ok but felt odd since there was no security either. No elevator and had narrow steep stairs. Young people in hall way and outside talking till middle of the night who were not super loud but didn't have the courtesy to go in their rooms and no one to call to ask them to do so. Overall not terrible but would have been better with an attendant or security person.
2022년 7월에 1박 숙박함
답변 제공: Mackenzie Lodge Front Desk 님, 2022년 7월 18일
Hi Kellie - thank you for your review. We do have 24 hour onsite staff at the hotel, there was a sign next to the phone where your key was located with their extension # in case of any issues. We appreciate your business and hope to see you again!

8/10 - 좋아요

Amanda

2022년 7월에 1박 숙박함

4/10 - 별로예요

Stephen

단체 여행
별로예요: 직원 및 서비스
Disappointing
Save your money, stay somewhere else, unless your local I don't think this property wants you there. Pictures online make this look a lot newer and nicer than it is - wasn't dirty, but not quite the "ski resort lodge" I was kind of picturing. You receive multiple emails warning you about no elevator, and all of the "rules" in place including not being loud, especially in hallways, but while we were there that's all that was happening because there was an "event" - so I guess that's ok? Put the keys on the desk when checking out and announced we were, lady at her desk, without looking up, said "ok".
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

PHILIPPE

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: Mackenzie Lodge Front Desk 님, 2022년 8월 2일
Thank you for your feedback!

6/10 - 괜찮아요

Sean

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

Jereva

2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Randi 님, Elkhart

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great! Super helpful with dining options. The restaurant on the property was booked for a wedding but they were ready with other options. Would recommend staying here.
2022년 5월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Beds were small and uncomfortable. No hot water in the morning. The lady at registration was nice. Good breakfast
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

Holly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very sound proof room
2022년 5월에 1박 숙박함
답변 제공: Mackenzie Lodge Front Desk 님, 2022년 5월 10일
Thank you for your feedback, glad you enjoyed your stay!

4/10 - 별로예요

Alyison

별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was mold in the shower and when staying over night the bathtub nor sink was even wiped out this was the bathroom in room 19
2022년 4월에 2박 숙박함
답변 제공: Mackenzie Lodge Front Desk 님, 2022년 5월 5일
Thank you Alyison for the feedback. We take our cleanliness and hospitality very seriously. The corner of the shower is discolored grout. Our Maintenance team has been made aware and is addressing this issue today. The photo from behind the commode shows a rusty pipe collar, and has been replaced. The access board had raw wood visible and has now been painted. We apologize for this instance and thank you again for bringing it to our attention.