럭셔리 아파트, 침실 2개 (Hyde Park View) | 객실에서 보이는 전망

체발 소르니 코트 여행 후기

5 out of 5
체발 소르니 코트
Palace Gate, Kensington, London, England

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 24개 이용 후기 중 19개" "
평점 8 - 좋아요. 24개 이용 후기 중 4개" "
평점 6 - 괜찮아요. 24개 이용 후기 중 1개" "
평점 4 - 별로예요. 24개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 24개 이용 후기 중 0개" "

9.8/10

청결 상태

9.4/10

직원 및 서비스

10/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 객실의 편안함
Very good
Very good ; just missing 1 elevator for full comfort.
2023년 11월에 1박 숙박함
답변 제공: Fergel Twomey 님, 2023년 11월 15일
Dear Paul, Thank you for taking the time to review your recent stay at Cheval Thorney Court. We are delighted to see that you had an enjoyable time with us. Rest assured, we have been working hard to bring the broken down elevator back into service, and please accept my apologies for any waiting times or inconvenience the reduced lift service may have caused. I do hope we will have the pleasure of welcoming you back in the not too distant future. Best regards, Fergel TwomeyGeneral Manager

10/10 - 훌륭해요

Lara

2023년 4월에 4박 숙박함
답변 제공: Fergel 님, 2023년 4월 27일
Dear Lara,Thank you for taking the time to review your recent stay at Cheval Thorney Court, rating us 10/10. We are delighted to see that you enjoyed your time with us, and hope to have the pleasure of welcoming you back in the not too distant future!Best regards,Fergel TwomeyGeneral Manager

10/10 - 훌륭해요

Daniel

2023년 3월에 4박 숙박함
답변 제공: Fergel 님, 2023년 4월 27일
Dear Daniel,Thank you for taking the time to review your stay at Cheval Thorney Court, rating us 5/5. We are delighted to see that you enjoyed your time with us, and hope to have the pleasure of welcoming you back in the not too distant future!Best regards,Fergel TwomeyGeneral Manager

10/10 - 훌륭해요

Amal Ali

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 7박 숙박함
답변 제공: Fergel 님, 2023년 4월 17일
Dear Amal Ali,Thank you for taking the time to review your stay at Cheval Thorney Court. We are delighted to see that you had an enjoyable time, and very much hope to have the pleasure of welcoming you back soon!Best regards,Fergel TwomeyGeneral Manager

8/10 - 좋아요

ayman 님, abu dhabi

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2022년 4월에 2박 숙박함

8/10 - 좋아요

BENJAMIN

2021년 4월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: Fergel 님, 2020년 2월 5일
Dear Guest, Thank you for taking the time to review Cheval Thorney Court, and awarding us a 10/10 rating. We are delighted to see that you enjoyed your stay with us, and I do hope we will have the pleasure of welcoming you back in the not too distant future. Best regards, Fergel Twomey General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent value for money for two rooms
For the price of a deluxe room in a 5 stars hotel, you get two rooms and more than 150 sq ft of space at Cheval Thorney Court. This is real value for money.
2019년 5월에 5박 숙박함
답변 제공: Fergel 님, 2019년 6월 5일
Dear Guest, Thank you for taking the time to write a review of your recent stay at Cheval Thorney Court. We are delighted to see that you had an enjoyable time. I do hope we will have the pleasure of welcoming you back in the not too distant future. Best regards, Fergel Twomey General Manager

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 1박 숙박함
답변 제공: . 님, 2019년 1월 15일
Dear Richard, Thank you so much for taking the time to rate us on Expedia following your recent stay at Cheval Thorney Court. We are delighted that you enjoyed your stay with us, and I do hope we will have the pleasure of welcoming you back in the not too distant future. Best regards, Fergel Twomey, General Manager

10/10 - 훌륭해요

laurence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
You can't get better than this
Amazing place service is awesome
2017년 10월에 3박 숙박함
Dear Laurence, Thank you so much for sharing this lovely review. Amazing and awesome is what we aim for and I am delighted to see that we have hit the mark. Please do not hesitate to let us know if we can be of any further assistance. We are all very much looking forward to hopefully welcoming you back soon. Best regards, Fergel Twomey General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 6월에 3박 숙박함
Dear Guest, Thank you for rating your recent stay at Cheval Thorney Court. We are pleased to see that you had an enjoyable experience, and if we can be of any further assistance, please do not hesitate to let us know. I do hope we will have the pleasure of welcoming you back in the not too distant future. Best regards, Fergel Twomey General Manager

10/10 - 훌륭해요

mohd 님, Qatar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice apartments in front of Hyde park
Very comfortable and quiet with no disturbances.location is very good and near to shopping on high street Kensington and you can walk directly to the Hyde park.
답변 제공: . 님, 2017년 5월 23일
Dear Mohd, Thank you so much for taking the time to review your stay at Cheval Thorney Court. I am delighted to hear that you were comfortable and got to enjoy a little peace and quiet in your apartment and the park, along with a spot of shopping on the high street. If we can be of any further assistance, please do not hesitate to get in touch. We are all looking forward to hopefully welcoming you back in the not too distant future. Best regards, Fergel Twomey General Manager

10/10 - 훌륭해요

Surinder Oberoi 님, Bilbao, Spain

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Central location
Fantastic Aparthotel which defines privacy, good service, centrally located, great restaurants around the vicinity and above all, great people!!
답변 제공: Fergel 님, 2017년 2월 3일
Dear Surinder Oberoi, Thank you so much for sharing this lovely review on Cheval Thorney Court! The team was delighted to read your comments, and I could see them glow with pride. We are all looking forward to welcoming you back soon. Best regards, Fergel Twomey, General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best kept secret in London
We were lucky enough to stay for a week, can't wait to go back.
답변 제공: General Manager 님, 2016년 12월 15일
Dear Guest, Thank you so much for taking the time to review your recent stay at Cheval Thorney Court. I am delighted to hear that you can't wait to return, and we are all looking forward to welcoming you back in the not too distant future. Best regards, Allison Mitchell, General Manager

10/10 - 훌륭해요

Yoko

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
広いお部屋でゆったり。
ハイドパークが目の前 広々とゆったりしたお部屋で快適でした。でもひろすぎて暖房で部屋が暖まるまで時間がかかりました。チェックインまえからスチームをつけておいていただけるとよかったです。
답변 제공: General Manager 님, 2016년 11월 17일
Dear Guest, Thank you for sharing your feedback on your recent stay at Cheval Thorney Court. I am delighted that you enjoyed the comfort of our spacious apartments; however, I am very sorry that you felt cold at the start of your stay. At this time of year, temperature changes happen rather quickly and unpredictably. This and the varying personal preferences of our guests unfortunately make it a little difficult to always get the temperature right from the start. Please accept my apologies for any inconvenience caused. I do hope we will have the pleasure of welcoming you back in the not too distant future. Best regards, Allison Mitchell General Manager

10/10 - 훌륭해요

Paul 님, Chicago, IL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Hotel in Kensington
Hotel was spacious, comfortable and clean, with attentive staff and good amenities. We especially liked having an in-unit washer-dryer, as it meant we could economize on packing.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Home away from home
6th stay in 2 years. Always a pleasure. Friendly staff and efficient conceirge team.

10/10 - 훌륭해요

Expedia 님, Scunthorpe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic
The hotel was superb, there was 2 adults and 3 children and the staff were very helpful and polite. Would love to go back

8/10 - 좋아요

Fahad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Short family stay in London
Excellent! We really enjoyed our stay and will definitely be back again. Beautiful apartment with the view to Hyde Park, excellent services, attention to every detail.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
整理很好,價格合理,但職員及清潔人員均態度不佳
很漂亮價格合理的房子,但職員從清潔人員到高級經理,大部分都沒禮貌,只有一兩個稍好,因為每次我給他們説thank you都沒有人回應,自己好像白痴一樣,這樣是服務人員應該有的態度嗎?連客人連聲多謝都不回應一句,不知跟我們是亞洲人有沒有關係,縂之不爽,希望改善,別破壞入住氣氛

8/10 - 좋아요

ジェニファー 님, 東京都品川区

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
親切なコンシェルジュに頼って住まうようにステイ
コンシェルジュが何人も常駐しており、ロンドン生活のあらゆる相談も即解決してくれる機動力の高いサービスアパートメント&ホテルです。旅全体で9日間の最終日に、老親が家庭の日本食を食べたがるだろうから台所がある場所に宿泊しよう、という発想から(残念なことに)最後に一泊だけしました。食材の買い出しできる場所を教えてもらったり、部屋の説明と台所の設備の説明などのしてもらい、家電機器のマニュアルは自分で読みながら無事調理できました。何より助かったのは、年に一度あるかないかの、地下鉄(TUBE)の全線24時間ストライキがある日にロンドン以外の都市から移動してくることになっていたので、ホテルのコンシェルジュに事前に連絡して、国鉄駅にハイヤーを手配してもらい、また当日膨大な人で溢れる駅から運転手と落ち合うまでの連絡もサポートしてもらうことができ極度の疲労は回避できました。なお、お部屋は1階(日本の二階)2LDK140平米ほどで、各居室にバストイレがあり、家族それぞれがゆっくり気兼ねなくお風呂を使えました。来年以降は2〜3家族でこのホテル(またはグループない別ホテル)に長期で泊まりたいですね。家具は少し古臭く、インテリアに凝ったデザイナーズホテルとはほど遠いですが、清潔で使い易く、長期滞在にも問題はありません。
寝室
寝室
玄関
リビングダイニング

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Large space, friendly staff, undesirable amenities
This apartment does not deserve the four and five star ratings it has been receiving, unless the reviewers in question are accepting of substandard amenities. In short, the air conditioning was only connected to the master bedroom and living room, not the second bedroom (NOT disclosed), the washer and dryer only washed but did not dry clothing, the magnetic door key never worked (the reception staff had to lock and unlock it from their desk), the kitchen smelled of burnt coffee or some other odor, the apartment was not ready at 3 pm as promised, and the master shower, shall we say, was interesting. Make sure you exit the tub before turning off the water unless you want the equivalent of an ice bucket dumped on you. On the plus side: excellent location, quiet neighbourhood with tons of restaurants and bars, friendly staff, breakfast items waiting for you in kitchen upon arrival, 1,700-plus square feet (huge for Europe).

10/10 - 훌륭해요

Audrey 님, Redwood City, CA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Location!!!
Large apartment with plenty of space and amenities for a family staying in London for 10 days. The location was excellent and the staff was friendly and helpful. The hotel is located in a more residential and less touristy area with nice shopping and restaurants within walking distance. The was easy access to the tube, hop-on buses and taxis too.