스위트, 시내 전망 (2 Queens/Sofa, No pets allowed) | 암막 커튼, 다리미/다리미판, 무료 WiFi, 침대 시트

코스탈 팜스 인 & 스위트 여행 후기

3 out of 5
코스탈 팜스 인 & 스위트
120th Street, Coastal Highway, Ocean City, MD

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 339개" "
평점 8 - 좋아요. 1000개 이용 후기 중 346개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 180개" "
평점 4 - 별로예요. 1000개 이용 후기 중 73개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 62개" "

7.6/10

청결 상태

8.0/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Lynnette

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The receptionist was pleasant and very helpful. I definitely appreciated that!!!!
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Hello Lynnette, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here at Coastal Palms and that our staff provided excellent service. Your feedback and kind words are appreciated. We look forward to having you again in the near future!

10/10 - 훌륭해요

Amy Jo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great
2023년 10월에 4박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 31일
Hello Amy Jo, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that all your needs were met. Your feedback is appreciated and we hope to have you again soon!

10/10 - 훌륭해요

Wayne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Plenty of space in the room. I think the woman's name at the desk was Kim (sorry if Igot it wrong)? She was welcoming and engaging.
2023년 10월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 23일
Hello Wayne, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and that our staff provided excellent service. Your kind words are appreciated and we hope to have you again soon. Safe travels!

10/10 - 훌륭해요

Ivelisse

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service from front desk employees! Thank you for all your help. Place is clean and very conveniently located! Just one note, the couch/sleepbed in the room needs to be upgraded ASAP!!! You can feel every spring and every tube across....
2023년 10월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 23일
Hello Ivelisse, thank you for taking the time to leave a review on your recent stay with us. We are so glad you had such a positive experience during your time here. Your feedback regarding our couches is duly noted as we always look to find ways to enhance our guest experience. We hope to have you again soon!

10/10 - 훌륭해요

Donald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice!
2023년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 23일
Hello Donald, thank you for taking the time to leave a review on your recent stay with us. We are so glad you had such a positive experience during your time here. Your kind words are appreciated and we hope to have you again soon. Safe travels!

8/10 - 좋아요

Michele

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, comfortable, nice view.
Stayed with my husband overnight because of a training for art teachers in Ocean City. Was a little skeptical about the place because I saw mixed reviews. We were pleasantly surprised by cleanliness, decor, and comfort of our hotel room. Definitely well worth the price and we would stay there again.
2023년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 23일
Hello Michele, thank you for taking the time to leave a review on your recent stay with us. We are so glad you had such a positive experience during your time here and that we exceeded your expectations. Your kind words are appreciated and we hope to have you again soon. Safe travels!

6/10 - 괜찮아요

Patricia 님, Bethlehem

좋아요: 청결 상태, 직원 및 서비스
Bikers were loud at night
2023년 9월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 17일
Hello Patricia, thank you for taking the time to leave a review on your recent stay with us. We hope that you enjoyed your time here despite the noise of the bikers. We hope to have you again in the near future for a more relaxed stay.

2/10 - 너무 별로예요

Brandon

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I wish I could give negative stars for the staff, one of the maids that cleaned our room stole my wife’s $300 bio ionic 10x pro styling iron (hair straightener/curler) a police report was filed but I’m sure nothing will come of it. Be very curious about staying at this property or any other properties affiliated with this property for that matter. Don’t say I didn’t warn ya
2023년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 16일
Hello Brandon, thank you for taking the time to leave a review on your recent stay with us. Please know that our staff respects the privacy and personal items of our guests. At no point did our staff take any items out of your room. In addition, our management team worked diligently during this matter to ensure it was resolved in a timely manner. Unfortunately, due to your behavior, a resolution could not be reached. We wish you the best on your future travels.

10/10 - 훌륭해요

April

좋아요: 청결 상태, 편의 시설/서비스
I liked the price for the hotel. I liked that the rooms are a nice size
2023년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 16일
Hello April, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed many aspects of your stay such as the convenient rates, and room size. Your kind words are appreciated and we hope to have you again soon!

2/10 - 너무 별로예요

Alison

2023년 9월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 10일
Hello Alison, thank you for taking the time to leave a review on your recent stay with us. It appears we did not meet your full expectations during your time here. We apologize for that and hope to have you again in the future for a more positive experience.

4/10 - 별로예요

Natalie

단체 여행, 연인과의 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
To start off, the hotel pictures published to Expedia didn't match what the rooms looked like in person. The woman upon check in was rude and unhelpful with a billing issue and even though I called days in advance to add another name to the second room I reserved so they could get in, there was still an issue when our second party arrived. The rooms were dingy, old furniture and nothing updated in the last 20 years at least. The pull out sofa bed in our room didn't work... outdated is one thing but the cleanliness was a whole other issue. There was still sand in the bathroom and scuff marks on the walls. The floors were still sticky, the curtains were dirty, and the towels & linens had various stains on them. One bed even had blood stains on some of the linens. I would have given them zero stars but trying to be nice considering there was no where else available to stay during our trip, everything was booked up for the festival that weekend. We ended up checking out early due to all the issues we had but neither the hotel nor Expedia will give us a refund or any kind of assistance. Would never recommend.
2023년 9월에 4박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 4일
Hello Natalie, thank you for taking the time to leave a review on your recent stay with us. We apologize for any miscommunication or confusion upon your arrival with both us and your third-party booking source. Providing a smooth check-in process is very important to us and we will look to find ways to improve our customer service. Regarding the condition of the room, we apologize for not meeting your expectations. We will coordinate with our housekeeping staff to ensure these issues are addressed accordingly to enhance our guest experience. Once again, we appreciate your feedback and are sorry for your recent experience with us. We hope to have you again in the future for a more well-rounded stay.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Pros and Cons
The hotel was a good price, and it is in a nice location 1 block from the beach. The front desk staff was very nice and they were accommodating. My issue was cleanliness. Stains on towels, there was blue-ish/green slime crusted on the back of my headboard which was not fun to see, there was a dirty fork on the floor on the balcony, and there was an entire piece of pizza crust on the floor in our room. Wouldn't not recommend this place but I was kind of hoping basic cleanliness wouldn't be an issue.
2023년 9월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 4일
Hello, thank you for taking the time to leave a review on your recent stay with us. We're pleased to hear that you found our pricing and location to be favorable. Providing great value and a convenient location is important to us. The cleanliness of our rooms and common areas is a top priority as well, and we take your comments very seriously. Our housekeeping team will conduct a comprehensive review of our cleaning procedures to ensure that our rooms are clean, well-maintained, and free from any issues that might detract from our guests' experience. Once again, we appreciate your feedback and hope to have you again in the future where we can provide an even better experience and make up for any prior shortcomings. Safe travels!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Stay
My room was clean, quiet and comfortable.
2023년 9월에 4박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 4일
Hello Michael, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that our rooms provided a great amount of comfort for you. Thank you for your kind words and we hope to have you again soon. Safe travels!

6/10 - 괜찮아요

Gentry

연인과의 여행
별로예요: 청결 상태
We enjoyed our stay except our room was pretty dirty. There were stains on all the towels, stains and hair all over the bed sheets, the shower was dirty and the drain was clogged so the tub would fill up with water every time we showered, the hairdryer had a ton of hair stuck in it, all the soap bottles were empty. Overall it felt like all they did was make the bed up and replace what was missing. The area is nice but I wouldn’t stay at this hotel again.
2023년 9월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 4일
Hello Gentry, thank you for taking the time to leave a review on your recent stay with us. We appreciate your kind words regarding your overall enjoyment of your stay and the area. Guest satisfaction is our top priority, and we're pleased to hear you enjoyed certain aspects of your visit. Cleanliness and the maintenance of our rooms are paramount, and we take your feedback very seriously. Our housekeeping team will conduct a comprehensive review of our cleaning procedures to ensure that our rooms are clean, well-maintained, and fully stocked with essentials for our guests. We sincerely hope to have you again in the future for a more positive experience. Safe travels!

10/10 - 훌륭해요

Kathi

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The bed and pillows are very comfortable, and the suite is sizable. Nice big balcony and an easy walk to the beach. A bit old school, but a good values.
2023년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 3일
Hello Kathi, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that our room provided a great amount of comfort. We hope to have you again in the near future. Safe travels!

6/10 - 괜찮아요

Larry

반려동물 동반 여행, 가족 여행
I was upset that this pet friendly hotel charged me over two hundred dollars when I arrived. They said I didn’t have a pet friendly room, which is what I thought I booked. The hotel was nowhere close to full and they couldn’t accommodate me and proceeded to charge me. I won’t be back.
2023년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 26일
Hello Larry, thank you for taking the time to leave a review on your recent stay with us. We apologize for any miscommunication or confusion regarding the room you booked. Our website has a complete overview of what room types we offer and that includes our pet-friendly rooms. Again, we apologize for any inconvenience during your stay. We hope to have you again in the future for a more positive experience.

8/10 - 좋아요

jill

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Who invited Ophelia anyway?
We there for a weekend during tropical storm Ophelia. This was to be a relaxing weekend with my husband and two yorkies in tow. Our room was spacious, we had a small issue with driving rain that came under our door, I told the front desk, they sent someone right away, mopped and cleaned all up, gave us extra towels to place I. Front of the door. Hot coffee available every morning along with muffins and fresh fruit. Considering we were at the end of the season and during a tropical cyclone, everyone was cheery, professional, and attentive.
2023년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 26일
Hello Jill, thank you for taking the time to leave a review on your recent stay with us. We are very glad our staff was attentive and were able to address the small flooding during the tropical storm. Despite the weather not cooperating, we're glad you enjoyed your stay. We hope to have you again in the future for an even better experience. Safe travels!

8/10 - 좋아요

Rebekah

Overall it was good for the price point and amenities in the area.
2023년 8월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 26일
Hello Rebekah, thank you for taking the time to leave a review on your recent stay with us. We are very glad you had an overall positive experience and the many amenities in the area. Thank you for sharing your experience and we hope to have you again soon!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place
Very nice room , clean , very close to beach , ease of location to restaurants stores etc… Would definitely stay here again.
2023년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 26일
Hello John, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed many aspects of your stay such as your room and close proximity to the beach and restaurants. Thank you for sharing your experience and we hope to have you again soon!

10/10 - 훌륭해요

Anne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean and received fresh towels every day. Staff were pleasant and accommodating. Would stay here again.
2023년 9월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 22일
Hello Anne, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and that our staff provided excellent service. We appreciate your kind words and hope to have you again soon!

4/10 - 별로예요

M

아이를 동반한 가족 여행, 출장 여행
Very noisy, and below average. Not recommended
2023년 9월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 19일
Hello, thank you for taking the time to leave a review on your recent stay with us. We are sorry for any inconvenience regarding any external noise during your stay. We hope to have you again in the future while there isn't an event going on in the area.

8/10 - 좋아요

실제 이용하신 고객

별로예요: 청결 상태, 객실의 편안함
Overall it was ok. The AC filters looked like they have never been cleaned, the beds were hard as a rock but at least there was maid service every day.
2023년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 19일
Hello, thank you for taking the time to leave a review on your recent stay with us. While we are glad you enjoyed your stay, we apologize for any cleanliness issues you may have encountered during your stay. Maintaining a clean and healthy environment in our rooms is of utmost importance, and your comment has been shared with our maintenance team for immediate attention. We apologize for the discomfort you experienced with the beds. We understand the importance of a restful night's sleep for our guests, and we will consider your feedback as we assess our bedding options to provide a more comfortable stay. We genuinely value your comments and hope that you will consider staying with us again in the future.

2/10 - 너무 별로예요

Lynn Anne

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Check the calendar, I didn't
Be sure if you are not a motorcyclist that you find out when Bikefest is during the spring and fall. If you are seeking a quiet beach getaway DO NOT go then. The cacophony is unbelievable.
2023년 9월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 18일
Hello Lynn Anne, thank you for taking the time to leave a review on your recent stay with us. We are sorry that you did not enjoy your stay due to the event going on in the area over the weekend. We hope to have you again in the future during a different time of year when you can find that quiet and peaceful atmosphere.

8/10 - 좋아요

Alyssa

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 6박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 19일
Hello Alyssa, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and hope all your needs were met. Thank you for your support and we hope to have you again in the near future!

10/10 - 훌륭해요

Deanna

2023년 9월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 10일
Hello Deanna, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that all your needs were met. Your feedback is appreciated and we hope to have you again soon!

6/10 - 괜찮아요

roger

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Bathroom cabinets had no knobs, just screws sticking out. Sink very very dlow drain. Ocean view room had very little view No parking lot security
2023년 9월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 18일
Hello Roger, thank you for taking the time to leave a review on your recent stay with us. We are sorry that we did not meet all of your expectations during your time here. Our staff will look into your concerns regarding the bathroom cabinets, and sink. Providing a hassle-free stay is one of our top priorities. Thank you for your feedback and we hope to have you again in the future for a more positive experience.

8/10 - 좋아요

kevin l

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Place was good for the money.
2023년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 18일
Hello Kevin, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and found our prices to be fair and appropriate. Thank you for your kind words and we hope to have you again in the future!

10/10 - 훌륭해요

Sandra

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Clean clean clean. Simple breakfast. Steps to ocean. Food Lion groceries, 7 11 WaWa all walking distance. Pool small but nice
2023년 9월에 5박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 18일
Hello Sandra, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed many aspects of your time here and that you found everything to be clean. We appreciate your kind words and hope to have you again in the future!

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay at the beach
Clean rooms, great staff and a close walk to the beach! Will book again.
2023년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 15일
Hello Jamie, thank you for taking the time to leave a review on your recent stay with us. We are so glad that we exceeded your expectations and that our close proximity to the beach served you well. Thank you for your support and we can't wait to have you again soon. Safe travels!

8/10 - 좋아요

Tina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location
Location was great, staff was good, beds were not all that comfortable, early morning garbage truck woke us way too early every day!! Overall not a bad stay! Would probably stay here again!
2023년 9월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 15일
Hello Tina, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and that our staff provided excellent service. Thank you for your feedback and we can't wait to have you again in the future!

10/10 - 훌륭해요

Kara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 15일
Hello Kara, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your stay and that all your needs were met. Thank you for your support and we hope to have you again soon!

8/10 - 좋아요

Muhammad

가족 여행
좋아요: 청결 상태, 직원 및 서비스
ITS OK
2023년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 31일
Hello Muhammad, thank you for taking the time to leave a review on your recent stay with us. We are very glad you had an overall positive experience during your stay. Thank you for your feedback and we hope to have you again soon. Safe travels!

6/10 - 괜찮아요

Mesonya

좋아요: 청결 상태
2023년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 14일
Hello Mesonya, thank you for taking the time to leave a review on your recent stay with us. It appears we did not meet your full expectations during your time here. We apologize for that and hope to have you again in the future for a more positive experience.

10/10 - 훌륭해요

Jerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 31일
Hello Jerry, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that all your needs were met. Your feedback is appreciated and we hope to have you again soon!

8/10 - 좋아요

Nathan

2023년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 31일
Hello Nathan, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and hope all of your needs were met. Your feedback is appreciated and we hope to have you again soon!

8/10 - 좋아요

dawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There were a few drawbacks. No option to check out late. I’ve had other properties allow 4pm checkout for $50 etc. this allows travelers to shower etc before leaving. Also we had ants in the bathroom and then in out stuff that was around the room. It was awful trying to clean everything out before we re packed to leave. Don’t expect breakfast as advertised, there are muffins and bananas and juice machines were empty. Plus side was bag of ice at checkout, beach chair borrow for free. Quiet clean room other than the ants with ample space and towels etc.
2023년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 12일
Hello Dawn, thank you for taking the time to leave a review on your recent stay with us. We're pleased to hear that you found your room quiet, clean, and well-equipped, and that you appreciated the complimentary beach chair borrow service and bag of ice at checkout. However, we apologize for the inconveniences you encountered during your stay. We will look into your concern regarding ants as we take all pest-related complaints very seriously. Regarding breakfast, we apologize for the disappointment you experienced due to the limited options available. We will investigate this matter to ensure that our guests receive the quality and variety they expect. Once again, thank you for your feedback, and we look forward to the opportunity to serve you better in the future.

4/10 - 별로예요

Sakshi

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Poor choice of stay
2023년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 11일
Hello Sakshi, thank you for taking the time to leave a review on your recent stay with us. We are very sorry that we fell short of your expectations during your time here. We hope to have you again in the future for a more positive experience.

8/10 - 좋아요

Damico

2023년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 2일
Hello Damico, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and hope all your needs were met. Thank you for your support and we hope to have you again soon. Safe travels!

10/10 - 훌륭해요

Melissa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and I took a last-minute weekend away, and were happy to find this hotel. Large, comfortable room with balcony. Plenty of free parking, and easy access to the beach. Wifi wasn’t the greatest, but we were not there to work. :-) Room rates very reasonable (we stayed after Labor Day in September).
2023년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 11일
Hello Melissa, thank you for taking the time to leave a review on your recent stay with us. We are so glad that you and your husband enjoyed your time here and that we met all your needs in regard to the parking, location, and spacious rooms. Thank you for your feedback and we hope to have you again in the future!

10/10 - 훌륭해요

OLIVIA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Love the place very close to the beach and love the perks of beach chairs we don’t have to bring one. The receptionist are very friendly made our vacation very relaxing.
2023년 9월에 4박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 11일
Hello Olivia, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed the close proximity to the beach and the service provided by our staff. Thank you for your support and we hope to have you again in the future!

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a
2023년 8월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 11일
Hello Patricia, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that everything was to your liking. Thank you for your support and we hope to have you again in the future!

10/10 - 훌륭해요

Darlene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place
We loved our stay we been coming here for 4 years very nice place people are always very nice we have stayed at other hotels in Ocean City but this one feels like home😊
2023년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 11일
Hello Darlene, thank you for taking the time to leave a review on your recent stay. We are very glad you enjoyed your time here and that it feels like home when you stay with us. Thank you for your support and we hope to have you again in the future!

10/10 - 훌륭해요

Shilpa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 11일
Hello Shilpa, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that everything was to your liking. Thank you for your support and we hope to have you again in the future!

10/10 - 훌륭해요

Karla p

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean good area only the breakfast they show in the picture buffet but is i am so disappointed because I bought it from the hotel because it showed full breakfast and my children were happy but when we got to breakfast only coffee and muffins and fruits
2023년 9월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 11일
Hello Karla, thank you for taking the time to leave a review on your recent stay with us. We are pleased to hear that you found our hotel clean and in a good area. However, we sincerely apologize for the disappointment you and your children experienced regarding the breakfast. Your feedback is important, and we understand that the breakfast offering did not align with your expectations based on the picture provided. Our aim is to provide a satisfying breakfast experience for all of our guests, and we regret that we fell short on this occasion. Once again, thank you for your feedback, and we hope to have the opportunity to serve you better in the future.

10/10 - 훌륭해요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 7일
Hello Kathleen, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that all your needs were met. Thank you for your support and we hope to have you again soon!

4/10 - 별로예요

Tom

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in at 4:00pm. Arrived about 4:30. Arrived to a room we were told was ready but the bathroom was filthy. Long black hairs all over the place and even on the folded "clean" towels. We have light hair. Floor not washed. Tub was dirty. Cabinet had stuff all over it. Walls had mystery splatters. When they restocked towels and toilet paper they left used towels that were on the floor. After feedback the black hair was still in the bathroom and floor unwashed. Very loud with road out front. Sounded like the door was wide open. We left a day early even though the room was paid for. Cheap hotel but did expect basic cleanliness.
2023년 8월에 5박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 6일
Hello Tom, thank you for sharing your feedback about your recent stay at our hotel. We sincerely apologize for the cleanliness issues you encountered during your stay. Providing a clean and comfortable environment is a top priority, and we deeply regret that we fell short in this regard. We understand your frustration and disappointment, and we will use your feedback to improve our cleaning procedures and the overall guest experience. We hope you will reconsider and give us another chance to provide you with a better and more enjoyable stay in the future.

8/10 - 좋아요

Bradley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 6일
Hello Bradley, thank you for taking the time to leave a review on your recent stay with us. We are glad you enjoyed your time here and hope everything was to your liking. Thank you for your support and we hope to have you again soon!

6/10 - 괜찮아요

sanjeev

단체 여행, 가족 여행
별로예요: 직원 및 서비스
Check in is horrible,this place is under staff.
2023년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 6일
Hello Sanjeev, thank you for taking the time to leave a review on your recent stay with us. We are very sorry that we fell short of your expectations during your stay. Your feedback will be taken into consideration to improve our guest experience. We hope to have you again in the future for a more positive experience.

10/10 - 훌륭해요

Tammy L

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
This hotel was perfect for a quick weekend trip. The rooms were updated and spacious. We had a 2 queen bed room. It was not directly on the beach but it is on the side of the street with the beach. There are multiple restaurants in the area. There was enough parking spaces under the hotel. The convenience is important on weekend/quick trips to maximize time at the beach. We did not use the pool but it was nice there was one available.
2023년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 6일
Hello Tammy, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed many aspects of your stay such as the location and our spacious bedrooms. Thank you for your kind words and feedback. We hope to have you again soon!

2/10 - 너무 별로예요

Margaret

2023년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 25일
Hello Margaret, thank you for taking the time to leave a review on your recent stay with us. It appears we did not meet your expectations during your time here. We apologize for that and hope to have you again in the future for a more positive experience.