숙박 시설 정면 - 저녁/밤

컴포트 인 다운타운 내슈빌 - 뮤직 시티 센터 여행 후기

3 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1706개 이용 후기 중 708개" "
평점 8 - 좋아요. 1706개 이용 후기 중 500개" "
평점 6 - 괜찮아요. 1706개 이용 후기 중 230개" "
평점 4 - 별로예요. 1706개 이용 후기 중 122개" "
평점 2 - 너무 별로예요. 1706개 이용 후기 중 146개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Martina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was pretty decent and had everything we needed for the purpose of our stay.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Shonna

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Good enough for a bed and shower , but the property needs a lot of work .
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was good
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Russell

가족 여행
좋아요: 직원 및 서비스
Location
2024년 4월에 3박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 15일
We appreciate you choosing Comfort Inn Hotel Nashville Downtown for your recent accommodations. We are pleased you enjoyed your stay, especially our convenient location. We believe in first-class comfort and convenience at an excellent value for our guests! Thank you for the kind review, and we hope to see you again soon.

10/10 - 훌륭해요

Jessie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location at a good price. We had a great time walking all around Nashville from the hotel.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello Jessie,We are delighted to hear that you found our hotel's location convenient for exploring Nashville. It's great to know you had an enjoyable time exploring the city on foot. If you have any future accommodation needs, feel free to reach out to us.

6/10 - 괜찮아요

Natalie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The location was fine. Just off the main road which made the stay a little noisy but I did know that when booking. A short walk from downtown and broadway. But kind of on the expensive side for what it was.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 13일
We appreciate you choosing Comfort Inn Hotel Nashville Downtown for your recent accommodations. We are pleased you enjoyed your stay, especially our convenient location On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

8/10 - 좋아요

Javier

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was cert Pleasant
2024년 4월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 13일
Thank you for the 4/5 review, It's excellent you enjoyed your time with us so much! We're delighted you appreciated our facilities and accommodations. We care deeply about the happiness and satisfaction of our guests We strive for excellence so we look forward to sharing an even better experience with you soon!

2/10 - 너무 별로예요

Melissa

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 13일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Robbin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good Service.
2024년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 11일
Hi Robbin,Thank you for your feedback regarding your recent stay at Comfort Inn Downtown Nashville! We're pleased to hear that you experienced good service during your stay. Providing excellent service is our priority, and we appreciate your acknowledgment of our efforts. We appreciate your business and hope to have the pleasure of serving you again soon.

4/10 - 별로예요

Caitlyn

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for one night with our two dogs. We were charged and additional $56 for the dogs as well as parking. When we got to the room it looked more like a Red Roof Inn. There was noticeable damage from prior dogs/pets, so it was a bit upsetting that we paid extra money only to end up in an already damaged room. The surrounding area was extremely noisy and seemed unsafe. Construction appeared to be happening which also caused a lot of noise. After comparing the photos on Expedia- they are not true pictures of this Comfort Suites. There were several noticeable differences between the photos on Expedia and the true condition of the rooms. For the price, it would be better to go for a Super 8 or Red Roof.
2024년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 11일
Hi Caitlyn,Thank you for your feedback regarding your recent stay at our hotel. The issues you described are completely unacceptable and do not reflect the standards of our establishment. I assure you that we take your comments very seriously, and I will personally investigate the matter further to address the issues and ensure that appropriate measures are taken to prevent similar incidents in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 - 훌륭해요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The stuff was warm and welcoming
2024년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 11일
Hi Tracy,Thank you for sharing your feedback about your recent experience with us. We're delighted to hear that you found our staff to be warm and welcoming. Providing friendly and hospitable service is important to us, and we're thrilled that our team made you feel at home during your stay. Thank you for choosing Comfort Inn Downtown Nashville, and we hope to have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Duane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just an amazing facility overall with the most friendly and helpful staff. I think our favorite part was the complementary hot breakfast every morning. We stayed here 4 nights, and everything was PERFECT. Excellent value overall.
2024년 3월에 4박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 10일
Hi Duane,Thank you so much for your wonderful feedback about your recent 4-night stay with us! We are thrilled to hear that you had an amazing experience and that our facility, along with our friendly and helpful staff, exceeded your expectations. It's fantastic to know that you enjoyed our complimentary hot breakfast each morning – we love starting our guests' days off right with delicious breakfast options. Once again, we appreciate you choosing to stay at Comfort Inn Downtown Nashville and hope to have the chance to welcome you back in the future.

8/10 - 좋아요

DANNY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Door does not shut all the way, warped, see daylight thru it .
2024년 3월에 3박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 10일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

4/10 - 별로예요

Mattilynn

별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 10일
Thank you for your recent stay at our hotel.

10/10 - 훌륭해요

Dorinda

가족 여행
좋아요: 청결 상태
Clean, friendly inexpensive compared to the DT hotels. Everything within walking distance.
2024년 4월에 1박 숙박함
답변 제공: Guest Relation 님, 2024년 4월 10일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 - 훌륭해요

Yajaira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything is near at hotel, excellent service
2024년 4월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 10일
We appreciate you choosing Comfort Inn Hotel Nashville Downtown for your recent accommodations. We are pleased you enjoyed your stay, especially our convenient location. We believe in first-class comfort and convenience at an excellent value for our guests! Thank you for the kind review, and we hope to see you again soon.

10/10 - 훌륭해요

Cindy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was clean and comfortable. The breakfast was amazing. They had the usual continental breakfast but also had a chef there making omelets to order. Best breakfast I’ve ever been to at a hotel.
2024년 4월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 10일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 - 훌륭해요

clayton 님, tyrone

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean & breakfast was good. Would stay again.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 10일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 - 훌륭해요

Carl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Faboulous
2024년 3월에 4박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 9일
Hi Carl,Thank you for sharing your feedback about your recent stay with us! We're thrilled to hear that you had a fabulous experience during your time at our hotel. Ensuring that our guests have a wonderful and memorable stay is our top priority, and we're delighted that we met your expectations. Once again, we appreciate you choosing to stay at Comfort Inn Downtown Nashville and hope to have the chance to welcome you back in the future.

6/10 - 괜찮아요

Tom

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were really small and like a cave. Aircondiotoner didn't work, water was turned off twice in 2 days. Friendly staff.
2024년 4월에 3박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 9일
Hi Tom,Thank you for sharing your feedback about your recent stay with us. We are pleased to hear that you found our staff to be friendly, and we appreciate your kind words in that regard. Your feedback is invaluable to us, and we will address the concerns you mentioned with our team to ensure that improvements are made to enhance the overall guest experience. Once again, we appreciate you choosing to stay at Comfort Inn Downtown Nashville and hope to have the chance to welcome you back in the future.

8/10 - 좋아요

cynthia 님, Key Largo

Close enough for an inexpensive Uber (under $10) to Broadway. Safe and clean though dated. Walk to great bars across the street. Easy freeway access !
2024년 4월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 8일
We appreciate you choosing Comfort Inn Hotel Nashville Downtown for your recent accommodations. We are pleased you enjoyed your stay, especially our convenient location. We believe in first-class comfort and convenience at an excellent value for our guests! Thank you for the kind review, and we hope to see you again soon.

6/10 - 괜찮아요

Lisa

가족 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
Room was small and outdated. Wasn’t a good value for the price. It was noisy. Coffee maker is in the bathroom. The pool was undesirable.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 8일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Trian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place
2024년 4월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 8일
We appreciate you choosing Comfort Inn Hotel Nashville Downtown for your recent accommodations. We are pleased you enjoyed your stay, especially our convenient location. We believe in first-class comfort and convenience at an excellent value for our guests! Thank you for the kind review, and we hope to see you again soon.

6/10 - 괜찮아요

David

별로예요: 숙박 시설 상태 및 시설
The plumbing had to be shutoff to the entire facility due to an unfortunate pipe burst from another guest. It was just a little inconvenient during those times. Also, the water pressure in the shower was very weak which could have been related to the latter.
2024년 4월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 8일
We are sorry for the issues experienced in your room. We know no amount of apologies will make up for the inconvenience, but we truly are sorry. Thank you for your feedback as it can help to improve our service. We do hope that you stay with us again on your next trip through Nashville.

6/10 - 괜찮아요

Samantha

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Dingy building/area. Had clumps of hair in the shower when I checked in.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Samantha, We appreciate your feedback and will address this with our housekeeping team for immediate improvement. Thank you for bringing this to our attention to ensure a better experience for our future guests.

2/10 - 너무 별로예요

Jill

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We legit got up and walked away because the property and rooms were disgusting. Didn't even stay there. def. felt misled
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Jill, We regret to hear about your experience and apologize for any inconvenience caused. Guest feedback is important to us, and we will address the issues you mentioned to ensure a better stay for our future guests. We encourage you to reach out to our management team to discuss your concerns further.

10/10 - 훌륭해요

Robin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking
2024년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 5일
Hi Robin,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at Comfort Inn Downtown Nashville. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

10/10 - 훌륭해요

Beth E

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room, walking distance to Broadway. Food choices close.
2024년 4월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 4일
Hi Beth,We're delighted to hear that you enjoyed your stay with us and found our hotel to be clean and conveniently located within walking distance to Broadway. Providing a comfortable and convenient experience for our guests is our priority, and we're thrilled that we could meet your expectations in these regards. It's also great to hear that you found plenty of food choices nearby. We understand the importance of having dining options close by, and we're glad that you were able to explore and enjoy the local culinary scene. Thank you for choosing to stay at Comfort Inn Downtown Nashville, and we look forward to welcoming you back again soon!

10/10 - 훌륭해요

john

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 4월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 3일
We appreciate you choosing Comfort Inn Hotel Nashville Downtown for your recent accommodations. We are pleased you enjoyed your stay, especially our convenient location. We believe in first-class comfort and convenience at an excellent value for our guests! Thank you for the kind review, and we hope to see you again soon.

4/10 - 별로예요

Akeyvia

연인과의 여행, 가족 여행
별로예요: 직원 및 서비스
Lady at front desk was rude and had an attitude. Not pleasant at all
2024년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Lindy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Wish the fridge worked in my room
2024년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 3일
Hi Lindy,Thank you for your feedback regarding your recent stay at our hotel. Please rest assured that we will address the issue with our maintenance team immediately to ensure that all appliances are in proper working order for our guests' comfort and convenience. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

4/10 - 별로예요

Debra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Rowdy room kicked out and left drunk driving hitting 2 cars in parking lot Next day at breakfast people were saying someone was shot in area Next day kids running up and down hall were very noisy Room was never cleaned and had to ask for clean towels daily Left a day earlier than planned
2024년 3월에 4박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 3일
Hi Debra,Thank you for your feedback regarding your recent stay at our hotel. We take all guest feedback seriously, and we will thoroughly investigate these incidents to ensure appropriate measures are taken to prevent similar occurrences in the future. Rest assured, we are reviewing our procedures and will address any shortcomings to maintain a safe and enjoyable environment for all our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 - 훌륭해요

Isabell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice stay, my only complaint is the bathroom wasn’t cleaned properly! There was hair everywhere
2024년 3월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 3일
Hi Isabell,Thank you for sharing your feedback! We're delighted to hear that you had a nice stay with us. Your satisfaction is our top priority, and we're glad that we could provide you with a pleasant experience. Please rest assured that we take your concern seriously, and we will address this issue with our housekeeping team to ensure that our cleaning standards are upheld to the highest level. Thank you for choosing to stay at Comfort Inn Downtown Nashville, and we hope to have the pleasure of welcoming you back soon.

8/10 - 좋아요

Ahkee

2024년 3월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 3일
Hi Ahkee,Thank you for taking the time to rate your stay at Comfort Inn Downtown Nashville. Your feedback is highly appreciated as we continuously strive to improve our service. We look forward to another opportunity to host you and provide an even better experience in the near future.

2/10 - 너무 별로예요

Joe

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They called us the day before to see when we were coming I said between two and three. We showed up at 230 and our room wasn't ready. Not a big deal so we went for a coffee came back an hour later and the room they gave us reaked of air freshner. We left again for dinner to air the place out came back to relax for a bit and we had no tv signal. Called the front desk and it was another 30 minutes till thet fixed it. Oh and the pool well its broke and pad locked. The place is a run down dump.
답변 제공: Guest Relation Management 님, 2024년 4월 3일
Hi Joe,We understand how frustrating these situations must have been and how they affected your overall experience. Please know that your feedback is taken seriously, and we will address these issues with our team to prevent similar occurrences in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

8/10 - 좋아요

Nancy

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Pretty good location, not too busy of an area, but is walkable to more excitement. Staff was friendly enough. Room was a bit dingy and could definitely use a deep clean. Stains on curtains, doors and bed. It was a fine stay.
2024년 3월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 2일
Hi Nancy,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our location convenient and that our staff was friendly during your stay. We have taken note of your concerns, and we will address these issues immediately with our housekeeping team to ensure that our standards are upheld and that such incidents do not occur in the future. Once again, we appreciate you choosing to stay at Comfort Inn Downtown Nashville and hope to have the chance to welcome you back in the future.

8/10 - 좋아요

Gabriel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Always there to clean room first thing.
2024년 1월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Gabriel,We're pleased to hear you found our staff friendly and appreciated their prompt room cleaning service. Your feedback is valuable to us for improving our guest experience. Thank you for sharing your positive experience with us.

10/10 - 훌륭해요

Teresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 1일
Hi Teresa,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at Comfort Inn Downtown Nashville. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

8/10 - 좋아요

Marcie

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked that there were restaurants close by that were not on the strip so we could eat without having to wait a crazy amount of time. But then we were able to grab some scooters and take them down to the strip and enjoy the nightlife. The one thing that was a little disappointing was the pool was closed.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Marcie,We appreciate your feedback regarding the nearby dining options and enjoying the nightlife. It's unfortunate to hear about the pool closure during your stay. We recommend guests to confirm amenities availability in advance for a more enjoyable experience.

10/10 - 훌륭해요

Joseph

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service was wonderful and the room was great. The place was great and love the scenery and the music coming from across the street.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Joseph,We're thrilled to hear you enjoyed the service and the room during your stay. It's fantastic that you appreciated the scenery and the music nearby. Your positive feedback means a lot to us, thank you for sharing your experience.

10/10 - 훌륭해요

Traci

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would highly recommend for the price.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Traci,We appreciate your recommendation and are glad to hear you found value in your stay with us. If you have any further feedback or questions, please feel free to reach out to our management team directly.

10/10 - 훌륭해요

Olivia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Olivia,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

4/10 - 별로예요

Linda

가족 여행
별로예요: 숙박 시설 상태 및 시설
Our room had a very strong odor from cleaning products. So much so that it triggered my asthma and woke me with a burning feeling in my eyes and throat. Opened the door at 2am for fresh air and luckily had a leftover disposable mask to wear to bed. Could not wait to leave the facility at 6am. You need to change cleaning products and air out rooms.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 31일
Hello Linda,We apologize for any inconvenience you experienced during your stay. Please know that we take all feedback seriously and will address the issue with the cleaning products. Your comments have been noted for future improvement in our room preparation process.

10/10 - 훌륭해요

David Karl

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was excellent and staff was very friendly and helpful
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 31일
Hello David Karl,We're delighted to hear that you had an excellent stay with us and that our staff provided friendly and helpful service. Your feedback is greatly appreciated and we look forward to welcoming you back in the future.

8/10 - 좋아요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy access to broadway
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 31일
Hello Jeff,We are pleased to hear that you found our hotel conveniently located near Broadway during your stay. We strive to provide a convenient and enjoyable experience for all our guests. Your feedback is valuable to us and we hope to welcome you back in the future.

4/10 - 별로예요

Douglas

출장 여행
별로예요: 청결 상태, 직원 및 서비스
The staff was rude and didn’t seem to want to help. When I was checking out I stated that a roach was crawling in my bed and up my head board in which the front desk lady responded “why are you telling me”. I was like, well I thought you’d like to know you have roaches crawling around, but guess not! You get what you pay for I guess.
2024년 3월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 3월 29일
Hi Douglas,Providing excellent service and maintaining a clean and comfortable environment are top priorities for us, and it's clear that we fell short of meeting your expectations in both regards. Rest assured, we take reports of pests very seriously, and we will investigate this matter immediately to address any infestation promptly and thoroughly. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

6/10 - 괜찮아요

Neil

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스
The staff at the front desk weren't friendly at all and the bathroom in our room was infested with gnats and flies. However, the breakfast they provided was great and the location of the hotel was good.
2024년 3월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2024년 3월 29일
Hi Neil,Thank you for your feedback regarding your recent stay at Comfort Inn Downtown Nashville. Providing excellent customer service is a priority for us, and we will address this with our team to ensure that all guests are greeted with warmth and professionalism. We also take cleanliness very seriously, and we will investigate this matter thoroughly with our housekeeping team to ensure that our rooms meet the highest standards of hygiene. On a positive note, we're glad to hear that you enjoyed the breakfast and found the location of the hotel to be convenient. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.

10/10 - 훌륭해요

Colleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were clean, staff was friendly, great breakfast!
2024년 3월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2024년 3월 29일
Hi Colleen,Thank you for your kind words! We're thrilled to hear that you had a pleasant experience during your stay with us. Ensuring clean rooms, friendly staff, and a great breakfast are top priorities for us, and we're delighted that we were able to meet your expectations. We appreciate you choosing to stay at Comfort Inn Downtown Nashville and hope to have the chance to welcome you back in the future.

10/10 - 훌륭해요

Frank

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to live entertainment.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 28일
We appreciate you choosing Comfort Inn Hotel Nashville Downtown for your recent accommodations. We are pleased you enjoyed your stay, especially our convenient location. We believe in first-class comfort and convenience at an excellent value for our guests! Thank you for the kind review, and we hope to see you again soon.