실내 수영장

디 잉글사이드 호텔 여행 후기

4 out of 5
디 잉글사이드 호텔
2810 Golf Road, Pewaukee, WI

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 433개 이용 후기 중 247개" "
평점 8 - 좋아요. 433개 이용 후기 중 103개" "
평점 6 - 괜찮아요. 433개 이용 후기 중 42개" "
평점 4 - 별로예요. 433개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 433개 이용 후기 중 24개" "

9.2/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

DENNIS

가족 여행
좋아요: 청결 상태
I think the $100 a night for incidentals is a little to much
2024년 4월에 2박 숙박함
답변 제공: Ingleside Front Desk 님, 2024년 4월 14일
Thank you for staying with us and leaving a review!

10/10 - 훌륭해요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An excellent hotel and the price is right
2024년 4월에 1박 숙박함
답변 제공: Ingleside Front Desk 님, 2024년 4월 13일
Hi, Paul! Thanks for the great review and for staying with us!

10/10 - 훌륭해요

Katrina

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved my 1st experience with the Ingleside Hotel. I was greeted and served with kindness and professionalism. I highly recommend this business as a 5Star service and entertainment. My kids really enjoyed their time at the Springs Water Park. Thank you Ingleside Hotel🦋❤️
2024년 4월에 1박 숙박함
답변 제공: Ingleside Hotel Front Desk 님, 2024년 4월 13일
Hi, Katrina! We're so glad you had a great stay and enjoyed the waterpark! We look forward to seeing you again!

8/10 - 좋아요

Roxanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Should have more elevators and person at desk didnt tell me what wifi was. I did find it on the card envelope.
2024년 3월에 1박 숙박함
답변 제공: Ingleside Front Desk 님, 2024년 3월 3일
Hi, Roxanne! We're sorry you had difficulty with the wifi code and the elevators. Please let us know next time you stay, and we'll put in a room request for something closer to the lobby. Thanks for your review, we appreciate you staying with us!

10/10 - 훌륭해요

Johnny

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked everything kids loved the swimming pool
2024년 2월에 1박 숙박함
답변 제공: Ingleside Front Desk 님, 2024년 2월 27일
Hi, Johnny! Thank you for staying with us! We're so glad the kids loved the pool!

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a mostly enjoyable experience, but the rate offered by Expedia and the amount I was charged for my stay did not match.
2024년 1월에 5박 숙박함
답변 제공: Ingleside Front Desk 님, 2024년 2월 10일
Hi Christopher!Thanks for the review and for staying with us! Please feel free to call the hotel with any discrepancies about your rates. Thank you!

10/10 - 훌륭해요

Zachary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Smooth checkin and friendly staff for arriving at nearly 11pm. Everyone was very welcoming. Room was nice too. Stayed in the Presidential Suite. Had a surprisingly cool bathroom with a giant two headed shower and large soaking tub.
2024년 1월에 1박 숙박함
답변 제공: Ingleside Front Desk 님, 2024년 2월 2일
Thank you for your review! We appreciate you staying with us!

8/10 - 좋아요

Deanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Ingleside Front Desk 님, 2024년 2월 2일
Thank you for staying with us!

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a wild weekend. Stayed here during a power outage and the staff absolutely went above and beyond to make this a smooth and hospitable weekend despite the circumstances. It's made me a lifelong fan!
2024년 1월에 2박 숙박함
답변 제공: Ingleside Front Desk 님, 2024년 1월 16일
Thank you for this excellent review! We will share it with the staff. We appreciate you staying with us!

10/10 - 훌륭해요

Ben

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Ingleside Front Desk 님, 2024년 1월 16일
Thank you!

10/10 - 훌륭해요

Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful property!
2023년 12월에 2박 숙박함
답변 제공: Ingleside Front Desk 님, 2024년 1월 16일
Thank you!

10/10 - 훌륭해요

Ben

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Ingleside Front Desk 님, 2023년 12월 8일
Thank you!

10/10 - 훌륭해요

Nina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Ingleside Front Desk 님, 2023년 12월 8일
Thank you!

10/10 - 훌륭해요

Jola

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good food
2023년 11월에 2박 숙박함
답변 제공: Asa K 님, 2023년 11월 28일
Thank you for your recent stay with us. Thank you for the great scores. We will pass on your comments about the food to the F&B team. Have a great holiday season and we hope to see you again soon.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk was great, room was nice, bed really comfy, bathroom nice and DiDi restaurant was good with well made drinks.
2023년 11월에 1박 숙박함
답변 제공: Jordan S. 님, 2023년 11월 23일
Hi, Paul! Thanks for staying with us and for the great review!

10/10 - 훌륭해요

Hanadi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was nice, clean and the presidential suite was comfortable
2023년 10월에 1박 숙박함
답변 제공: Asa K 님, 2023년 11월 1일
Thank you for your recent stay with us. We appreciate your comments on the cleanliness and comfort of the presidential suite. Have a great rest of your week and we hope to see you again soon!

10/10 - 훌륭해요

Ryan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rooms are great, hotel restaurant, maybe not
The room was fantastic! Spacious, clean, and newly renovated. The hotel restaurant left a little to be desired though. I ate breakfast there and although there was plenty of open tables, they staff was completely overwhelmed and unable to keep up with the few diners they did have. I thought that I'd try again for dinner later in my stay. I got there around 6:00 and the dining room wasn't even open. They did serve dinner at the bar, so I ordered the ribs. I would say they were mediocre at best.
2023년 10월에 5박 숙박함
답변 제공: Asa K 님, 2023년 10월 30일
Thank you for your recent stay with us. Thank you very much for the feedback. I apologize about the service and food quality issues at the restaurant. I will pass these comments onto the restaurant and kitchen teams. We appreciate your feedback on the hotel rooms. Thank you for the visit and we hope to see you again soon.

8/10 - 좋아요

Jack

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Asa K 님, 2023년 10월 28일
Thank you for your recent stay with us. Thank you for the good scores. We hope to see you again soon!

10/10 - 훌륭해요

mohammadieh

2023년 10월에 1박 숙박함
답변 제공: Asa K 님, 2023년 11월 5일
Thank you for your recent stay with us. Thank you for the great scores. Have a great week and we hope to see you soon!

10/10 - 훌륭해요

Alison

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The lady at the front desk was very hospitable and helped us with dinner ideas. We ended up staying to eat at the restaurant in the hotel and LOVED the food. Very pleasant experience. We only wished we had more time to explore the water park and the nearby hiking trail.
2023년 10월에 1박 숙박함
답변 제공: Asa K 님, 2023년 10월 8일
Thank you for your recent stay with us. Thank you for the kind words regarding the front desk! We will pass on your feedback regarding the restaurant. It is great to see you had a pleasant experience with us. We look forward to seeing you again soon.

8/10 - 좋아요

Jackie L

2023년 10월에 1박 숙박함
답변 제공: Asa K 님, 2023년 10월 26일
Thank you for your recent stay with us. We are glad to see the nice scores. Have a great day and we look forward to seeing you soon.

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super clean!
This is one of the cleanest hotels I have ever stayed in!
2023년 9월에 2박 숙박함
답변 제공: Asa K 님, 2023년 10월 5일
Thank you for your recent stay with us. Thank you for the great scores. We hope to see you again soon!

10/10 - 훌륭해요

Rick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Asa K 님, 2023년 10월 3일
Thank you for your recent stay with us. Thank you for the great scores. We hope to see you again soon!

4/10 - 별로예요

Sharon

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Asa K 님, 2023년 10월 5일
Thank you for your recent stay with us. Your scores will be shared with our departments. Thank you for your feedback

10/10 - 훌륭해요

Tammy 님, La Crosse

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a very nice family reunion here and was very juce
2023년 9월에 3박 숙박함
답변 제공: Asa K 님, 2023년 9월 20일
Thank you for your recent stay with us! I am very happy to see you had a nice family reunion. Thanks for the great scores and we hope to see you soon!

8/10 - 좋아요

Jack

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
convenient to other places
2023년 8월에 2박 숙박함
답변 제공: Asa K 님, 2023년 9월 15일
Thank you for your recent stay with us. Thank you for the nice scores. Have a great rest of your week and we hope to see you soon.

10/10 - 훌륭해요

Pamela

2023년 8월에 4박 숙박함
답변 제공: Asa K 님, 2023년 9월 26일
Thank you for your recent stay with us! Thank you also for the great scores. We hope to see you again soon!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel With Waterpark
We stayed 2 nights and 3 days in the presidential suite. The room was clean and spacious. Loved the bathroom! The waterpark was perfect size for younger kids. Staff were friendly. My only complaint would be waterpark passes. Our hotel booking did not include waterpark access. We only wanted to visit the waterpark for one day versus the entire stay. Called the front desk to purchase a day pass and was told we can only utilize the waterpark until 4pm, versus 10pm for bookings that included waterpark access. This is frustrating since we were hotel guests. Please consider daily passes with full day access for your hotel guests.
2023년 8월에 2박 숙박함
답변 제공: Tiffany Woodward 님, 2023년 9월 5일
Thank you for taking the time to write a review. We are so glad you enjoyed your recent stay in one of our presidential suites. I have shared your comments about adding one day water park access with our management team. Thank you again for choosing to stay with us!

10/10 - 훌륭해요

Jennifer

2023년 8월에 1박 숙박함
답변 제공: Asa K 님, 2023년 9월 19일
Thank you for your recent stay with us. Thanks too for the great scores. We hope to see you again soon!

6/10 - 괜찮아요

Cindy

가족 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The bar was the best part of this property. The food and service were wonderful. We had a one bedroom suite and when we walked in it smelled like animal pee and there were tons of stains on the carpeting. There was a spider living in the bathroom so it didn't look like the place had been cleaned in a long time.
2023년 8월에 4박 숙박함
답변 제공: Tiffany Woodward 님, 2023년 9월 5일
Cindy,We are sorry to hear about the issues you encountered with your guest room during your stay. I have shared your comments with our Executive Housekeeper and Director of Rooms so they inspect the carpeting for any stains. Thank you for the positive comment about Didi's Bar. We are happy to hear that you felt the food and service was wonderful.

4/10 - 별로예요

Richard

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Their restaurant was not good and expensive for the quality of the food. The shower had not been clean before our stay. We stayed in the Presidential Suite, but it was not anything special as they advertise; it's just larger. We have stayed in many places all over the world and thought we would be receiving quality services from the Ingleside, but didn't.
2023년 8월에 2박 숙박함
답변 제공: Tiffany Woodward 님, 2023년 9월 5일
Richard,We are sorry to see that you were disappointed in your recent stay in the Presidential Suite. If there is anything you would suggest that we add to provide more value to the suite, please don't hesitate to let us know.

10/10 - 훌륭해요

Jeff

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
quiet and safe
2023년 8월에 5박 숙박함
답변 제공: Asa K 님, 2023년 9월 4일
Thank you for your recent stay and the great review. Have a great rest of your week!

10/10 - 훌륭해요

Emily

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was beautiful on the inside and clearly recently remodeled. The room was very clean and beds were very comfortable. I have to admit the outside appearance worried me as it is dated and the landscaping was not well kept, but we were all very pleasantly surprised with the interior. The staff were all very friendly and accommodating, will definitely stay again!
2023년 8월에 1박 숙박함
답변 제공: Tiffany Woodward 님, 2023년 9월 5일
Emily,Thank you for taking the time to write a review about your recent visit. We are so glad to hear that your guest room and our staff both exceeded your expectations. Our team looks forward to welcoming you back again in the future.

10/10 - 훌륭해요

Kimble 님, Austin

2023년 8월에 1박 숙박함
답변 제공: Asa K 님, 2023년 9월 17일
Thank you for your recent stay with us. Thank you also for the great scores. We hope to see you again soon.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 4박 숙박함
답변 제공: Asa K 님, 2023년 8월 19일
Thank you for the great score! Thanks for staying with us. Enjoy the rest of your summer!

10/10 - 훌륭해요

patrick 님, MIAMI

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is very clean. Very Comfortable quiet and pace. Very recommended.
2023년 8월에 1박 숙박함
답변 제공: Asa K 님, 2023년 8월 19일
Thanks for the great score! We have you had a great stay with us. Enjoy the rest of your summer.

10/10 - 훌륭해요

Jill

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The beds and pillows are very comfortable. The breakfast buffet is an additional cost but many optionsare to be had, food was plentiful and tasty.
2023년 8월에 1박 숙박함
답변 제공: Tiffany Woodward 님, 2023년 8월 16일
Jill,Thank you for the feedback regarding your recent stay. Your positive remarks about Didi's Restaurant and your guest room are truly valued. We're looking forward to the opportunity of having you as our guest again in the future.

8/10 - 좋아요

Jason

2023년 8월에 1박 숙박함
답변 제공: Tiffany Woodward 님, 2023년 9월 5일
We appreciate you taking the time to let us know you enjoyed your recent stay.

10/10 - 훌륭해요

Rossana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a beautiful hotel, clean and everyone was friendly and helpful. I would definitely stay here again and recommend to others.
2023년 8월에 2박 숙박함
답변 제공: Asa K 님, 2023년 8월 13일
Thank you for your recent stay with us. Thank you also for the positive comments. We hope to see you again soon!

10/10 - 훌륭해요

Jennifer

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Water park attached to hotel is excellent for young children. I did not like the extra $40 charge for water park passed.
2023년 8월에 2박 숙박함
답변 제공: Asa K 님, 2023년 8월 10일
Thank you for your recent stay with us. I am glad you enjoyed the water park. As the water park is a separate business, there is a fee for guests to use. The hotel also offers packages that include water park passes. Have a great rest of your summer.

10/10 - 훌륭해요

Judd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 4박 숙박함
답변 제공: Asa K 님, 2023년 8월 10일
Thank you for your recent stay with us. It is nice to see the nice scores! Have a great rest of your summer.

6/10 - 괜찮아요

Jason

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 8월에 2박 숙박함
답변 제공: Tiffany Woodward 님, 2023년 8월 7일
Jason,Thank you for choosing to visit The Ingleside Hotel. I see you rated your stay a 6 out of 10. If there is ever anything we can do to make your stay a 10 out of 10, please don't hesitate to let us know.

6/10 - 괜찮아요

Hunter

좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: Tiffany Woodward 님, 2023년 8월 7일
Hunter,Thank you for choosing to stay at The Ingleside Hotel. We hope to welcome you back again in the future.

10/10 - 훌륭해요

KEMAL

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Perfect
2023년 8월에 2박 숙박함
답변 제공: Tiffany Woodward 님, 2023년 8월 4일
KEMAL,Thank you for taking the time to let us know about your recent visit. We are so glad you felt everything was perfect and hope to welcome you back again in the future.

8/10 - 좋아요

Ronda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only stayed one night. Bad storm knocked out power. No power for almost our entire stay. Seemed like staff were doing their best in the situation.
2023년 7월에 1박 숙박함
답변 제공: Asa K 님, 2023년 8월 3일
Thank you for your recent stay with us. We apologize for the power going out which was due to an area storm that affected thousands of area homes and businesses. We hope to see you again soon the next time you are in the area.

2/10 - 너무 별로예요

Cheralyn

2023년 7월에 2박 숙박함
답변 제공: Tiffany Woodward 님, 2023년 8월 4일
Cheralyn,We are sorry to see that you rated your stay as a 2 out of 10. It looks like you were issued a refund and did not stay at the property. We hope that you are able to visit us in the future.

8/10 - 좋아요

Joseph

가족 여행
좋아요: 숙박 시설 상태 및 시설
Won’t go again.
We stayed for a longer trip and wanted adjoining rooms, every other room is king/queens so you have to get different rooms to make this happen. No housekeeping unless you request it. We ran out of toilet paper day 2, key cards never worked, long walk to front desk each time to get this fixed. Water park small but enough for one/two days, they bus in school groups so very busy during day, only hotel guests at night. Food in water park was good if you could get it! We tried to order food but they told us they couldn’t do it both days cause school groups were too big and then they close early at night. Made the refillable cups they sold a BIG waste of $$$. Arcade was fun, but teens working it had to be interrupted from their phones for help. The restaurant DiDi was best part of trip. Beds were older, kids got spider bites and 2 got rashes from sheet detergent.
2023년 7월에 9박 숙박함
답변 제공: Tiffany Woodward 님, 2023년 7월 31일
Joseph,We sincerely apologize for the inconveniences you faced during your recent stay, and we truly appreciate the opportunity to address your concerns. Allow us to clarify some things to ensure a better understanding for guests.Regarding housekeeping services, we offer them after the second night of stay. We are more than happy to provide additional guest room amenities or linens at any point during your stay. This information is included in our pre-stay communications and in our guest room key packets. We apologize for any misunderstanding on this policy.For our water park, we do offer a limited number of day passes and group day passes for sale on most days of operation, with passes valid until 4 pm. After 4pm, the water park is reserved for our overnight water park packages. Concerning the snack bar, we appreciate your feedback, and we have shared your comments with our F&B Director and Snack Bar Manager for further improvement in the team's service.In terms of the arcade, we apologize for any negative experience you had with our staff using cell phones. Our guests' satisfaction is our top priority, and we will review our cell phone policy with the team to ensure attentive and courteous service.We are delighted to hear that you enjoyed your time at Didi's during your visit and appreciate you taking the time to provide that feedback.Lastly, your health and safety are of utmost importance to us. If you would like to speak with someone from our housekeeping team about the brand of detergent we use, please feel free to let us know, and we'll be glad to assist you.Once again, we appreciate your feedback as it helps us strive for continual improvement. We hope you'll consider giving us another opportunity in the future.

10/10 - 훌륭해요

Kristin

2023년 7월에 1박 숙박함
답변 제공: Asa K 님, 2023년 7월 30일
Thank you for the nice review. We hope you had a great stay with us and we look forward to seeing you soon!

10/10 - 훌륭해요

carina 님, Waukesha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean; renovated and really nice. Beds and pillows are SO comfortable The shower is amazing The king executive room is beautiful and spacious. Javi was our server at breakfast. What a great guy! So friendly and efficient and bilingual Spanish and English! Nice getaway with my hubby. Great Value for the price.
2023년 7월에 2박 숙박함
답변 제공: Asa K 님, 2023년 7월 27일
Thank you for your recent stay with us. We are very glad to see that you enjoyed your time here! Thank you for the kinds words about Javi! We love having him as part of our team! I am glad to see you had a great getaway. Enjoy the rest of your summer and we hope to see you soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: Asa K 님, 2023년 7월 27일
Thank you for the great score! We appreciate your recent stay with us. Have a great rest of your summer and we hope to see you soon!