BBQ/피크닉 공간

코트야드 바이 메리어트 린치버그 여행 후기

3 out of 5
코트야드 바이 메리어트 린치버그
4640 Murray Place, Lynchburg, VA

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 395개 이용 후기 중 227개" "
평점 8 - 좋아요. 395개 이용 후기 중 102개" "
평점 6 - 괜찮아요. 395개 이용 후기 중 38개" "
평점 4 - 별로예요. 395개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 395개 이용 후기 중 13개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Dante

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Morning breakfast on a holiday was a benefit
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 4일
Dear Dante,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.L SimpsonGM

6/10 - 괜찮아요

Alok

2024년 3월에 2박 숙박함

8/10 - 좋아요

Sarah

2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Sheila

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Dion

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice value, comfortable stay, great service.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Brandon

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함

8/10 - 좋아요

Stacey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient location to LU
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Denise

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very nice
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Dania

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The beds were super comfortable!
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

8/10 - 좋아요

Joy

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Dan

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Andrea

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was convenient to our destination clean and quiet
2024년 1월에 1박 숙박함
답변 제공: L Simpson GM 님, 2024년 1월 29일
Dear Andrea,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Helpful staff.
I had reserved two nights and had to leave after one night due to impending snow. Staff was very kind and helpful with making cancellation. I have stayed here before and front desk staff have always been very kind and helpful.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Dan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Tara

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

joshua

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: LSimpson General Manager 님, 2024년 1월 11일
Dear joshua,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 - 훌륭해요

Twanda

출장 여행
2023년 12월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 12월 12일
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 - 훌륭해요

Sheila

2023년 11월에 2박 숙박함
답변 제공: Rich C. 님, 2023년 12월 19일
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

4/10 - 별로예요

Jim

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Discovered at 11pm that the sheets had not been changed on the bed. No one answered front desk phone. Had to go downstairs, ring service bell to get assistance. Was handed clean sheets. Had to make our bed ourselves at 11:30 or so.
2023년 11월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 11월 6일
I apologize for the inconvenience you experienced during your stay. It's essential that our guests have a comfortable and hassle-free experience, and it's clear that we fell short of meeting your expectations.I'm sorry to hear that you discovered the sheets had not been changed and had difficulty reaching the front desk for assistance. This is not the level of service we aim to provide. We appreciate your feedback, as it helps us address and rectify such issues to ensure a better guest experience in the future.Your satisfaction is important to us, and we hope to have the opportunity to serve you again in the future. If there are any specific suggestions or requests to make your next visit more enjoyable, please don't hesitate to let us know. Thank you for choosing us for your accommodations.

10/10 - 훌륭해요

Roger M

2023년 10월에 3박 숙박함
답변 제공: Rich C. 님, 2023년 11월 10일
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

ROBERT

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice staff. Good location very clean
답변 제공: Rich C. 님, 2023년 10월 20일
Thank you for your positive feedback and for rating us 5 out of 5. We're delighted to hear that you had a great experience during your stay.It's wonderful that you found our staff to be very nice, our location convenient, and our property very clean. Providing excellent service and a clean, comfortable environment are top priorities for us.If you have any specific comments or suggestions to share to make your next visit even better, please don't hesitate to let us know. Your satisfaction is important to us, and we look forward to serving you again in the future. Thank you for choosing us for your accommodations.

10/10 - 훌륭해요

Sylvia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property. It has the amenities if a larger Marriott brand. I love the options for food and drinks.
2023년 10월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 10월 16일
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable stay
Great stay!! We have stayed hwrw before and it was great but we spent 48.00 on breakfast. If we stay again, we wont eat here but will go our for breakfast! The clerk who checked us in was amazing! Very friendlya. Very helpful and kind!!!
2023년 10월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 10월 16일
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 10월 6일
Thank you Laura for your great review of our hotel! We are so delighted to know that you enjoyed your stay with us. We hope you enjoyed your visit to the area and hope we have the opportunity to welcome you back in the future!

10/10 - 훌륭해요

gloria

2023년 9월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 10월 2일
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room very clean and comfortable. Staff helpful and efficient
2023년 9월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 9월 11일
Thank you so much for your kind words and 10-star/Exceptional rating! We are so happy to hear that our team went above and beyond to make your stay comfortable! Our team is passionate about creating memorable moments for our guests, and we're glad that you appreciated it. We hope to see you again in the future. Thanks again!

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient access to LU. Arrived and the tv had and all cords had been unplugged. The lady that check is in came up immediately and fixed it. Very pleasant and great stay!
2023년 8월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 9월 11일
Thank you Michael for your great review of our hotel! We are so delighted to know that you found our hotel to be in the perfect location for LU. We are sorry that you encountered an issue with the television cords, but am pleased a team member was able to address that for you right away. We hope you enjoyed your visit and hope we have the opportunity to welcome you back in the future!

6/10 - 괜찮아요

William

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Great until we walked into the room.
The front desk was fantastic and may check in a breeze. Gave us the choice of which floor we would like to be on. When we open the door to our room, there was a haze and a very strong, distinct smell of marijuana. We turned on the bathroom fan and opened the balcony door to air the room out. Not wanting to make a fuss. We did let the front desk know, but did not request to change rooms. Overall decent stay but very disappointing in the odor that seem to linger the entire stay.
2023년 8월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 9월 11일
Thank you so much for taking the time to review your stay at our property. Our team works very hard to ensure our guests have an exceptional stay and we are sorry that was not the case for you. The issue you encountered upon entering your room is not indicative of the level of service our guests have come to expect and very sorry you had to encounter it. I have gone ahead and forwarded your comments to the appropriate teams in the hotel and they will be reviewing them to ensure an issue like this does not happen again in the future. We hope that you will consider giving us another chance should your travels bring you back to the area!

8/10 - 좋아요

Amekka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 9월 11일
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay and hope you will stay with us again soon!

8/10 - 좋아요

Amanda

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: Rich C. 님, 2023년 9월 11일
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay and hope you will stay with us again soon!

10/10 - 훌륭해요

Karen

2023년 7월에 1박 숙박함
답변 제공: Rich C. 님, 2023년 9월 11일
Thank you so much for your 5-star/Exceptional rating! We are so happy to hear that our team went above and beyond to make your stay comfortable! Our team is passionate about creating memorable moments for our guests, and we're glad that you appreciated it. We hope to see you again in the future. Thanks again!

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff, comfortable lobby.
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Natalie

좋아요: 청결 상태, 직원 및 서비스
2023년 6월에 2박 숙박함

8/10 - 좋아요

Brenda 님, Roanoke

2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Kathryn

2023년 6월에 2박 숙박함

8/10 - 좋아요

Cheryze

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room didn't have a microwave or refrigerator. I will never stay at this property again!
2023년 5월에 2박 숙박함

8/10 - 좋아요

kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pretty good
2023년 5월에 1박 숙박함

4/10 - 별로예요

Molly

2023년 5월에 2박 숙박함

4/10 - 별로예요

JENNIFER

2023년 5월에 1박 숙박함

8/10 - 좋아요

Levette

2023년 5월에 1박 숙박함

8/10 - 좋아요

Jeffrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was friendly! Great options to relax or hang out other then your room. Great location and close to everything…dining, shopping and the university.
2023년 4월에 2박 숙박함
답변 제공: Lynne S, General Manager 님, 2023년 4월 17일
Dear Stephanie,On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - 훌륭해요

Cheryl

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: Lynne S, General Manager 님, 2023년 4월 17일
Dear Cheryl,On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

4/10 - 별로예요

Barbara 님, Fredericksburg

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel has had some cosmetic updates but it’s still an old hotel. Bed sagged in the middle, water pressure wasn’t great, the bathroom fan rattled really loud, the A/C made noises like it was on its last leg, the blow dryer vibrated so hard it was hard to use and it smelled like it was burning hair. There is no continental breakfast or coffee or tea. You have to pay for it when other hotels are offering it. Including the other Marriott which is newer. We left the following day even though we paid for two nights. The staff at the front desk were nice but for the money stay somewhere else.

10/10 - 훌륭해요

Catherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet and safe place- clean and convenient to places we are visiting.
2023년 3월에 1박 숙박함
답변 제공: Lynne S, General Manager 님, 2023년 4월 17일
Dear Catherine,On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - 훌륭해요

twanda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Room and Awesome Service
Nice clean and crisp hotel. The staff are always amazingly awesome no matter who you speak with. The ladies have embodied customer service at its finest.
2023년 3월에 1박 숙박함
답변 제공: Lynne S - General Manager 님, 2023년 3월 27일
Dear twanda,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

David

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great, room was great, parking not so good
2023년 3월에 1박 숙박함
답변 제공: L Simpson-GM 님, 2023년 3월 15일
Dear David,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Nitza

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place and location. Great customer service.
2023년 3월에 1박 숙박함
답변 제공: L Simpson-GM 님, 2023년 3월 15일
Dear Nitza,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.