로비

코트야드 바이 메리어트 미니애폴리스 메이플 그로브/아버 레이크스 여행 후기

3 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 520개 이용 후기 중 367개" "
평점 8 - 좋아요. 520개 이용 후기 중 109개" "
평점 6 - 괜찮아요. 520개 이용 후기 중 28개" "
평점 4 - 별로예요. 520개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 520개 이용 후기 중 7개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

8/10 - 좋아요

MYOUNG WAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very nice, helpful. Close to shopping and restaurants
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Ben

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is me and my wife’s favorite hotel ever! We always stay on New Year’s Eve. We love the outside hot tub in the cold winter air!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Darian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was very clean. The room was a little small but the hotel offered nice amenities including a good sized workout room, bistro, large commin area, and outdoor hot tub. The location was great. Placed right in a great shopping and dining area. Would definitely stay again.
2024년 3월에 2박 숙박함
답변 제공: Emily 님, 2024년 3월 5일
Thank you for your positive review! We're delighted to hear that you found our hotel to be very clean and enjoyed our amenities, including the workout room, bistro, common area, and outdoor hot tub. We're glad our location in a vibrant shopping and dining area suited your needs. We appreciate your feedback about the room size and will take it into consideration. We look forward to welcoming you back for another enjoyable stay!

10/10 - 훌륭해요

jodi

좋아요: 편의 시설/서비스
The woman at the front desk was welcoming and helpful and she was kind enough to put me in a nice room away from the basketball families who were there. I arrive late and she went to the bar/Resturant alerting them that I would be coming.
2024년 2월에 1박 숙박함
답변 제공: Emily 님, 2024년 3월 5일
Thank you for sharing your experience with us! We're glad to hear that our front desk staff provided you with a warm welcome and were helpful in accommodating your request for a quieter room. It's great to know that they also went the extra mile to inform the bar/restaurant about your late arrival. Your satisfaction is our priority, and we hope to welcome you back for another pleasant stay in the future!

10/10 - 훌륭해요

Armina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Emily 님, 2024년 2월 23일
Thank you for the kind review, Armina. We appreciate you staying with us and look forward to welcoming you back again soon!

10/10 - 훌륭해요

Paolo 님, Woodbridge

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Hotel for travellers close to everything you would need.
2023년 12월에 5박 숙박함
답변 제공: Emily 님, 2024년 2월 12일
Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us and found our location convenient. We strive to provide a comfortable and convenient experience for all our guests. We look forward to welcoming you back on your next visit!

10/10 - 훌륭해요

Ben

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice fun hotel! I love going in the outside hot tub in the middle of winter! This place is always so fun for New Year’s Eve! Never had a problem ones!
2023년 12월에 1박 숙박함
답변 제공: Emily 님, 2024년 2월 5일
Thank you for taking the time to share your positive experience at Courtyard by Marriott in Roseville, MN! We're thrilled to hear that you enjoyed our hotel and the outdoor hot tub, especially in the winter months. It's fantastic that you find our place fun and that you've made it a tradition for New Year's Eve. We appreciate your kind words and look forward to welcoming you back for more memorable stays in the future.

8/10 - 좋아요

Jana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not like that there was not complimentary coffee in the morning. Only a Starbucks.
2024년 2월에 2박 숙박함
답변 제공: Emily 님, 2024년 2월 5일
Thank you for choosing Courtyard by Marriott in Roseville, MN, and for sharing your feedback. We appreciate your input, and we're sorry to hear that the lack of complimentary coffee in the morning was disappointing for you. We understand the importance of this amenity, and your comments will be shared with our team for future considerations. We hope you were able to enjoy the Starbucks option available. Your satisfaction is important to us, and we look forward to the opportunity to welcome you back for an improved experience.

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was great!
2024년 1월에 1박 숙박함
답변 제공: Emily 님, 2024년 1월 29일
Thank you for the perfect score! We're thrilled to hear you found our property great. Your positive feedback means a lot to us, and we hope to welcome you back soon.

10/10 - 훌륭해요

Scott

2024년 1월에 1박 숙박함
답변 제공: Emily 님, 2024년 1월 25일
Thank you so much for the positive review, Scott! We appreciate the recognition and will continue to keep up the good work! We hope to see you again soon.

10/10 - 훌륭해요

Gregory

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Emily 님, 2024년 1월 15일
We're grateful for your positive review. It's always rewarding to hear that our guests had a positive stay. We look forward to welcoming you back.

10/10 - 훌륭해요

Matthew

2024년 1월에 2박 숙박함
답변 제공: Emily 님, 2024년 1월 8일
Thank you for the kind review! We're thrilled to hear you had an excellent experience at our hotel. Looking forward to welcoming you back soon!

4/10 - 별로예요

Amanda

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Kalyn

2023년 10월에 1박 숙박함
답변 제공: Emily 님, 2023년 12월 26일
Thank you for the great review, Kalyn! We're happy to see you enjoyed your stay and look forward to welcoming you back!

10/10 - 훌륭해요

Bradley Thomas

2023년 10월에 4박 숙박함
답변 제공: Emily 님, 2023년 12월 26일
Thank you for taking the time to review your stay! We appreciate the recognition and look forward to welcoming you back soon!

10/10 - 훌륭해요

Geoff

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Surprise During Business Travel
The hotel room was spacious, quiet, and well-appointed. The front desk staff was polite and professional. I will be staying at this hotel again.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Mallory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Pablo 님, Santa Ana

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bar lounge was great!
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Jaime

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfy and clean
Very comfortable and very clean. Housekeeping was every other day which I thought was weird but I adapted. I liked this place a lot.
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Lucinda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Nicole

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect customer service as always. Beautiful property. Awesome location. 10/10.

10/10 - 훌륭해요

Becky

2023년 7월에 2박 숙박함

8/10 - 좋아요

Andrea

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Nancy

2023년 6월에 2박 숙박함
답변 제공: Etosha, AGM 님, 2023년 6월 27일
On behalf of the entire hotel team,I want to thank you for sharing about your experience at our hotel. We are honored and appreciate your feedback and delighted to hear that you had a wonderful stay at our establishment. With a spirit to serve, we take great pleasure in not only meeting but also exceeding your expectations. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Etosha, AGM 님, 2023년 6월 27일
On behalf of the entire hotel team,I want to thank you for sharing about your experience at our hotel. We are honored and appreciate your feedback and delighted to hear that you had a wonderful stay at our establishment. With a spirit to serve, we take great pleasure in not only meeting but also exceeding your expectations. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

10/10 - 훌륭해요

M

2023년 6월에 1박 숙박함
답변 제공: Etosha, AGM 님, 2023년 6월 21일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 - 너무 별로예요

Zane

출장 여행
my room so it was 80 degrees all night. One of the worst hotel stays ever.
2023년 5월에 1박 숙박함
답변 제공: Etosha, AGM 님, 2023년 5월 31일
Thank you for bringing these issues to our attention, I apologize we did not provide you with the experience you expected while staying at our hotel. I want to assure you that guest satisfaction is of the utmost importance to us, and these issues are being addressed, and getting fixed. We hope that with our efforts to improve every stay for our guests, you will try the Courtyard Maple Grove/Arbor Lakes again the next time you are in the area.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Etosha K. AGM 님, 2023년 5월 30일
On behalf of the entire hotel team,I want to thank you for sharing about your experience at our hotel. We are honored and appreciate your feedback and delighted to hear that you had a wonderful stay at our establishment. With a spirit to serve, we take great pleasure in not only meeting but also exceeding your expectations. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

10/10 - 훌륭해요

Dawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing management
2023년 4월에 1박 숙박함
답변 제공: Etosha K. AGM 님, 2023년 4월 9일
Thank you Dawn, for your recent stay with us at Marriot Courtyard Arbor Lakes. The fact you choose our hotel is a honor to us. We sincerely hope you enjoyed your stay and will come back again! If there is anything that you feel like we overlooked then please let us know. Looking forward to welcoming you again soon.Sincerely, Management

10/10 - 훌륭해요

Shawna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good.
2023년 4월에 1박 숙박함
답변 제공: Etosha K. AGM 님, 2023년 4월 9일
Thank you for your recent stay with us at Marriot Courtyard Arbor Lakes. The fact you choose our hotel is a honor to us. We sincerely hope you enjoyed your stay and will come back again! If there is anything that you feel like we overlooked then please let us know. Looking forward to welcoming you again soon.Sincerely, Management

10/10 - 훌륭해요

Paolo 님, Woodbridge

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay and lots to do around.
2023년 3월에 5박 숙박함
답변 제공: Etosha K. AGM 님, 2023년 4월 9일
Thank you Paolo, for your recent stay with us at Marriot Courtyard Arbor Lakes. The fact you choose our hotel is a honor to us. We sincerely hope you enjoyed your stay and will come back again! If there is anything that you feel like we overlooked then please let us know. Looking forward to welcoming you again soon.Sincerely, Management

4/10 - 별로예요

Susan

별로예요: 편의 시설/서비스
People do not sleep anymore. Foors slamming continued all night. Running in hallways. Nobody follows the quiet hous between 10pm and 6 am in the morning. So far i am disappointed and so not plan on staying at this location any time soon
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Angel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 2박 숙박함

4/10 - 별로예요

Roger

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
King size bed was overly firm like sleeping on a board. Was forced to sleep on three pillows to treat back pain and spasms quickly cause by hard mattress. Terrible night sleep. Overly priced! Front desk manager said all mattresses of hotel would be replaced in a few months. Wish I had known that before I paid for a terrible night of sleep
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Greg

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 3박 숙박함

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful and worth the money
The room was spacious and the bathroom was spacious. The room was very comfortable and well maintained. The pool was a bit small with no real deep end but that's the only negative. Great area to be in and great stay all around
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Melissa 님, Rice

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super friendly and more than helpful staff. Great location in the middle of all the shops and food! Room was nice pool area was not large but just fine kids had a great time swimming!
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Dawn Marie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: Yone 님, 2023년 1월 24일
Thank you for staying with us!

10/10 - 훌륭해요

Lynette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable Stay.
2022년 12월에 1박 숙박함
답변 제공: -Andrea A, General Manager 님, 2022년 12월 23일
Hi Lynette-Thank you for being our guest! We are delighted to hear that you enjoyed your stay. We hope to see you again here at the Courtyard Arbor Lakes

8/10 - 좋아요

Cindy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and welcoming.
답변 제공: Emily 님, 2022년 11월 7일
Thank you for taking the time to review your stay Cindy. We are so glad to hear our team was able to provide the highest levels of service and we look forward to welcoming you back again soon!

6/10 - 괜찮아요

Rebecca

2022년 10월에 1박 숙박함
답변 제공: Yone 님, 2022년 10월 31일
Thanks for staying with us and thank you for your feedback.

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was lovely. The staff was friendly and the room was clean. Very updated and chic hotel. Will stay again!
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cleanliness
2022년 8월에 1박 숙박함
답변 제공: Yone 님, 2022년 8월 15일
Thank you for being our guest.

10/10 - 훌륭해요

JoAnn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best service I have ever had at a hotel! Room was super clean and spacious. I would stay here again!
2022년 7월에 1박 숙박함
답변 제공: Yone 님, 2022년 7월 26일
Thank you very much for being our guest.

10/10 - 훌륭해요

Reece

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 5월에 2박 숙박함

10/10 - 훌륭해요

Jacob

2022년 4월에 1박 숙박함

6/10 - 괜찮아요

Charmaine

별로예요: 편의 시설/서비스
Nice convenient area. Very poor quality of mattress!
2022년 3월에 3박 숙박함
답변 제공: Yone 님, 2022년 3월 29일
Thank you for being our guest. I will pass this information to the housekeeping department to see what we can do about the poor quality of the mattress.