바(숙박 시설 내)
예약 가능 여부 확인

크로스 핸즈 호텔 올드 소드베리 바이 그린 킹 인스 여행 후기

3 out of 5
크로스 핸즈 호텔 올드 소드베리 바이 그린 킹 인스
Tetbury Road, Old Sodbury, Chipping Sodbury, Bristol, England

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 407개 이용 후기 중 135개" "
평점 8 - 좋아요. 407개 이용 후기 중 166개" "
평점 6 - 괜찮아요. 407개 이용 후기 중 64개" "
평점 4 - 별로예요. 407개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 407개 이용 후기 중 6개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Breakfast was very poor everything was overcook and not hot
2024년 3월에 4박 숙박함
답변 제공: Donna 님, 2024년 4월 4일
Thank you David for taking your time to leave us a review, your feedback is appreciated

8/10 - 좋아요

Simon 님, Market Bosworth

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice clean room with spacious en-suite, Great breakfast with lots of choice - cooked and continental.
2024년 3월에 4박 숙박함
답변 제공: Donna 님, 2024년 3월 16일
Thank you Simon for taking your time to leave us such a great review, we are glad you enjoyed your visit and hope to see you again

10/10 - 훌륭해요

Eleanor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you Eleanor for taking your time to leave us such a excellent review. We are glad you enjoyed your stay and hope to see you again

4/10 - 별로예요

Desmond

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The woman who checked us in wasn't friendly or helpful. We asked if we could buy a sandwich or anything to eat. The time was 16.45. It said on the details that food was available until 9 pm. The woman told us NO we were too late and there was no tables available for a meal. The skirting boards where chipped, the room was cold, we turned on radiators which had cobwebs on the top and back of them. We asked for a blanket NO BLANKETS. We asked for an extra Duvet NO DUVET. We had to sleep in our thermals. The bed was clean. The young Barman was friendly and all we had to eat was crisps and a drink. We didn't have breakfast.
2024년 2월에 1박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you Desmond for taking your time to leave us a review, I am sorry to hear that your visit was not up to our usual standards. If you would like to discuss this further please contact the hotel directly

4/10 - 별로예요

Andrew

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Not Great
If you’re a light sleeper don’t try this hotel.. Creeking floor boards, thin walls and noisy banging doors will keep you awake. Tired chain hotel with average rooms, dripping taps and broken shower hose. Nice location though…
2024년 1월에 2박 숙박함
답변 제공: Donna 님, 2024년 1월 24일
Thank you Andrew for taking your time to leave us a review, your feedback is appreciated and we hope to see you again

6/10 - 괜찮아요

Bryan

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Noisey neighbours
Very noisey at night , tap dripping every night and in need of a good overall in general
2023년 12월에 4박 숙박함
답변 제공: Donna 님, 2023년 12월 22일
Thank you Bryan for taking your time to leave us a review, your feedback is always appreciated. I am sorry to hear about the tap and will look into getting this fixed.

8/10 - 좋아요

Sandra

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely room, friendly staff and ticked all the boxes for an overnight stay for work in Bath. Lovely old building which gave a quirkiness that I prefer over a modern, purpose built hotel. High ceilings, sloping floors and beautiful wooden beams. My room had a very comfortable bed and stylish furnishings. And the staff were friendly and helpful. Decor is a little tired and some of the food choices on the menu weren’t available on the night I stayed. Would book again
2023년 12월에 1박 숙박함
답변 제공: Donna 님, 2024년 1월 24일
Thank you Sandra for taking your time to leave us such a great review. We are glad you enjoyed your stay and hope to see you again

8/10 - 좋아요

Hannah

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Staff were great and very friendly. Property is a little tired and needs some mending and painting but for a nights stay close to Bath it was excellent value.
2023년 11월에 1박 숙박함
답변 제공: Donna 님, 2023년 11월 28일
Thank you Hannah for taking your time to leave us a review. I have passed your comments over to our property team

4/10 - 별로예요

Neisha

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We checked in and they insisted we pay before we see the room, we now know why. Dirty, unclean rooms, marked tea cups. Bathroom door did not shut nor did shower cubical, door off runners. Noisy and had a musty smell. We nearly didnt stay but were 3 hrs away from home
2023년 11월에 1박 숙박함
답변 제공: Donna 님, 2024년 3월 2일
Thank you Neisha for taking your time to leave us a review, I am sorry to hear that your visit was not up to our usual standards. If you would like to discuss this further please contact the hotel directly

6/10 - 괜찮아요

Steven

연인과의 여행
좋아요: 직원 및 서비스
It was convenient and reasonably priced, but it was very cold in the room and there was loud music playing all night
2023년 11월에 2박 숙박함
답변 제공: Donna 님, 2023년 11월 24일
Thank you Steven for taking your time to leave us a review. I am sorry to hear that your stay was no up to our usual standard and am still investigating as to where the music was coming from

10/10 - 훌륭해요

sharon 님, island pond

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Donna 님, 2023년 11월 8일
Thank you Sharon for taking your time to leave us such a excellent review. We are glad you enjoyed your stay and hope to see you again

6/10 - 괜찮아요

Graham

출장 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
Don't like cold showers
The hotel itself is decent enough. Room comfortable, but no hot water in the shower in the morning. Reported to reception and met with the standard "I do apologise" which roughly translated means "oh well, not much you can do about that now". Poor.
2023년 10월에 1박 숙박함
답변 제공: Donna 님, 2023년 10월 18일
Thank you Graham for taking our time to leave us a review, we are investigating as why there was no hot water

2/10 - 너무 별로예요

Andrew

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Donna 님, 2023년 11월 8일
Thank you Andrew for taking your time to leave us a review, your feedback is appreciated. Is there anything we could do to improve your score?

8/10 - 좋아요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Donna 님, 2023년 10월 11일
Thank you John for taking your time to leave us such a great review, we are glad you enjoyed your stay and hope to see you again

6/10 - 괜찮아요

Howard

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Donna 님, 2023년 10월 3일
Thank you Howard for taking you time to leave us a review

8/10 - 좋아요

Robert

가족 여행
1
2023년 9월에 1박 숙박함
답변 제공: Donna 님, 2023년 10월 3일
Thank you Robert for taking your time to leave us a review, we are glad you enjoyed your stay and hope to see you again

10/10 - 훌륭해요

Ester

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
Great place to stay!
2023년 9월에 2박 숙박함
답변 제공: Donna 님, 2023년 9월 22일
Thank you Ester for taking your time to leave us such a excellent review, we are glad you enjoyed your stay and hope to see you again

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Donna 님, 2023년 9월 22일
Thank you Martin for taking your time to leave us such a excellent review, we are glad you enjoyed your stay and hope to see you again

8/10 - 좋아요

Steve

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good food and beer
My second stay. Ticked all my boxes, comfort, good bed and shower, great steak, well kept beer. As always, maybe 1 more front of house staff member would not go amiss. Everyone friendly and pleasant. Will stay again when next in the area. Love the garden in the sun.
2023년 8월에 1박 숙박함
답변 제공: Donna 님, 2023년 8월 18일
Thank you Steve for taking your time to leave us such a great review. We are glad you enjoyed your stay and hope to see you again

8/10 - 좋아요

Jane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like this place and we enjoyed our brief stay I have eaten here a few times Lovely feel about the place But bit of painting is needed
2023년 8월에 1박 숙박함
답변 제공: Donna 님, 2023년 8월 16일
Thank you Jane for taking your time to leave us such a great review. We are glad you enjoyed your stay and hope to see you again

2/10 - 너무 별로예요

Colin

2023년 7월에 3박 숙박함
답변 제공: Donna 님, 2023년 8월 5일
Thank you Colin for taking your time time to leave us a review. Your feedback is appreciated

10/10 - 훌륭해요

Paula

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Donna 님, 2023년 7월 26일
Thank you Paula for taking your time to leave us such a excellent review. We are glad you enjoyed your stay and hope to see you again

10/10 - 훌륭해요

Minchael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Donna 님, 2023년 7월 25일
Thank you Minchael for taking your time to leave us such a excellent review, we are glad you enjoyed your stay and hope to see you again

10/10 - 훌륭해요

Benjamin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Donna 님, 2023년 7월 25일
Thank you Benjamin for taking your time to leave us such a excellent review, we are glad you enjoyed your stay and hope to see you again

10/10 - 훌륭해요

Erin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very accommodating
The staff at cross hands were so accommodating towards my needs this trip. I was attending a wedding that started at 12 and they allowed me to pick up my key on the understanding my room was not yet prepared and so didnt have access so I didnt have to return to check in. A small gesture that was a great help and allowed me to enjoy the day. The room was simple but spacious and came with a fan to help keep cool on a humid night.
2023년 7월에 1박 숙박함
답변 제공: Donna 님, 2023년 7월 11일
Than you Erin for taking your time to leave us such a excellent review, we are glad you enjoyed your visit and hope to see you again

8/10 - 좋아요

Jennifer

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great quiet location.
Lovely quiet area with ample parking. Hotel room and furnishings can be updated but the water pressure was excellent.
2023년 7월에 3박 숙박함
답변 제공: Donna 님, 2023년 7월 11일
Thank you Jennifer for taking your time to leave us such a great review. We are glad you enjoyed your stay and hope to see you again

8/10 - 좋아요

Anthony

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasantly surprised
Good food, and friendly staff. Single room was OK although wasn’t keen on the broken window latch for a ground floor room… Plenty of parking and easy to get to, just 15 mins from Bristol..
2023년 7월에 1박 숙박함
답변 제공: Donna 님, 2023년 7월 11일
Thank you Anthony for taking your time to leave us such a great review. We will look into the window latch and hope to see you again

6/10 - 괜찮아요

Terence

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Room was in need of redecoration and old single glazed windows were in poor condition.Beds were comfortable and it was very quiet.
2023년 7월에 2박 숙박함
답변 제공: Donna 님, 2023년 7월 6일
Thank you for taking your time to leave us a review, your feedback is appreciated. I have passed your comments over to our property team

8/10 - 좋아요

Jason

2023년 7월에 1박 숙박함
답변 제공: Donna 님, 2023년 7월 5일
Thank you Jason for taking your time to leave us such a great review. We are glad you enjoyed your stay and hope to see you again

10/10 - 훌륭해요

Clive

2023년 7월에 1박 숙박함
답변 제공: Donna 님, 2023년 7월 4일
Thank you Clive for taking your time to leave us such a excellent review. We are glad you enjoyed your stay and hope to see you again

2/10 - 너무 별로예요

Richard

2023년 6월에 1박 숙박함
답변 제공: Donna 님, 2023년 6월 20일
Thank you Richard for taking your time to leave us a review, your feedback is appreciated

8/10 - 좋아요

Deborah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ideal property to stay at when attending an event at Westonbirt Artobortum. Very friendly and welcoming staff. Plenty of parking and is on a quiet location where you can sit back and relax in the garden. Will definitely bexreturning
2023년 6월에 2박 숙박함
답변 제공: Donna 님, 2023년 6월 17일
Thank you Deborah for taking your time to leave us such a great review. We are glad you enjoyed your stay and hope to see you again

4/10 - 별로예요

John

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Donna 님, 2023년 6월 10일
Thank you John for taking your time to leave us a review, your feedback is always appreciated

8/10 - 좋아요

Emma

2023년 5월에 2박 숙박함
답변 제공: Donna 님, 2023년 7월 4일
Thank you Emma for taking your time to leave us a review your feedback is appreciated

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were very polite
2023년 5월에 1박 숙박함
답변 제공: Donna 님, 2023년 5월 30일
Thank you Paul for taking your time to leave us such a excellent review. We are glad you enjoyed your stay and hope to se you again

8/10 - 좋아요

Angela

단체 여행
좋아요: 직원 및 서비스
Helpful friendly staff . Excellent safe parking . Loved the adjoining ‘ancient orchard ‘.room ok though rather too warm . Please think about lighter weight duvets for summer!
2023년 5월에 1박 숙박함
답변 제공: Donna 님, 2023년 5월 30일
Thank you for taking your time to leave us a review, we are glad you enjoyed your stay and hope to see you again

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Poor service
Very poor service was phoned up to let me now no hot water was promised it would be fixed next day no call second day on my arrival back at hotel from work 7 .oclock to find still no hot water only to be told you would have to see manager in morning boiled kettle to fill sink for a wash i booked myself another hotel for the rest of my stay seen manager in morning who gave me a refund for the night i was not staying and £20 for my 2 nights of no hot water
2023년 5월에 3박 숙박함
답변 제공: Donna 님, 2023년 5월 30일
Thank you for taking your time to leave us a review your feedback is appreciated

4/10 - 별로예요

Mark

2023년 4월에 1박 숙박함
답변 제공: Donna 님, 2023년 4월 15일
Thank you Mark for taking your time to leave us a review, your feedback is appreciated

10/10 - 훌륭해요

Pavitar

2023년 4월에 2박 숙박함
답변 제공: Donna 님, 2023년 4월 12일
Thank you for taking your time to leave us a excellent review. We are glad you enjoyed your stay and hope to see you again

8/10 - 좋아요

Adam

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Would recommend for value
2023년 3월에 4박 숙박함
답변 제공: Donna 님, 2023년 4월 4일
Thank you Adam for taking your time to leave us a review, we are glad you enjoyed your stay and hope to see you again

10/10 - 훌륭해요

Harry

2023년 3월에 1박 숙박함
답변 제공: Donna 님, 2023년 3월 14일
Thank you Harry for taking your time to leave us such a excellent review. We are glad you enjoyed your stay and hope to see you again

8/10 - 좋아요

Susan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Very little heating in bathroom
2023년 2월에 1박 숙박함
답변 제공: Donna 님, 2023년 3월 8일
Thank you Susan for taking your time to leave us a review. We are glad you enjoyed your stay and we hope to see you again

10/10 - 훌륭해요

Carolyn

연인과의 여행
good value , nice staff , good food reasonable priced restaurant . comfy beds , clean , cant fault it
2023년 3월에 1박 숙박함
답변 제공: donna 님, 2023년 3월 8일
Thank you Carolyn for taking your time to leave us such a great review, we are glad you enjoyed your stay and hope to see you again

10/10 - 훌륭해요

Michael

2023년 2월에 1박 숙박함
답변 제공: Donna 님, 2023년 2월 28일
Thank you Michael for taking your time to leave us such a excellent review, we are glad you enjoyed your stay and hope to see you again

10/10 - 훌륭해요

Melanie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Donna 님, 2023년 2월 28일
Thank you Melanie for taking your time to leave us such a excellent review, we are glad you enjoyed your stay and hope to see you again

8/10 - 좋아요

peter

2023년 2월에 1박 숙박함
답변 제공: Donna 님, 2023년 2월 28일
Thank you Peter for taking your time to leave us such a excellent review, we are glad you enjoyed your stay and hope to see you again

10/10 - 훌륭해요

Gillian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Donna 님, 2023년 2월 28일
Thank you Gillian for taking your time to leave us such a excellent review, we are glad you enjoyed your stay and hope to see you again

8/10 - 좋아요

Selina

2023년 1월에 1박 숙박함
답변 제공: Donna 님, 2023년 1월 24일
Thank you Selina for leaving us a great review. We are glad you enjoyed your stay and hope to see you again

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet and a very warm welcome on arrival, room very clean and bed was very comfortable, meal was lovely and value for money, very pleased with my stay and would definitely stay again
2023년 1월에 5박 숙박함
답변 제공: Donna 님, 2023년 1월 24일
Thank you Brian for leaving us such a excellent review. We are glad you enjoyed your stay and hope to see you again

10/10 - 훌륭해요

Steve

2023년 1월에 1박 숙박함
답변 제공: Donna 님, 2023년 1월 17일
Thank you Steve for taking your time to leave us such a excellent review