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퀄리티 인 DFW 에어포트 노스 여행 후기

2.5 out of 5
퀄리티 인 DFW 에어포트 노스
8205 Esters Blvd, Irving, TX

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1579개 이용 후기 중 648개" "
평점 8 - 좋아요. 1579개 이용 후기 중 470개" "
평점 6 - 괜찮아요. 1579개 이용 후기 중 218개" "
평점 4 - 별로예요. 1579개 이용 후기 중 108개" "
평점 2 - 너무 별로예요. 1579개 이용 후기 중 135개" "

7.8/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

6/10 - 괜찮아요

Seokho

별로예요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 22일
Hi Seokho,Thank you for awarding us a 3-star rating. We trust you had a pleasant stay with us. If you have any suggestions on how we can further enhance our guests' experience, please don't hesitate to share. We're eager to welcome you back on your next visit!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아주 만족했습니다. 환승 때문에 들렸는데 겉에서 보기는 안 좋아 보였지만 안에 들어가니 있을 것 다 있고 편하게 쉬다 가요
2022년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2022년 12월 24일
Dear Guest,Thank you for sharing your feedback. We are glad to know that you had a nice stay with us. However, our goal is to make our guests 100% satisfied. We will always ensure that we keep delighting you with our facilities and services. Our team is looking forward to hosting you again soon!

4/10 - 별로예요

Taekyoon

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2022년 9월 22일
Dear Guest,We are glad you had a nice stay with us and appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

jongmin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2022년 3월 21일
Hi Jongmin, We truly appreciate your business and your trust in us. I am very happy to see this perfect rating. Wish you a pleasant stay in the future as well.

8/10 - 좋아요

SUKJOO

2021년 10월에 1박 숙박함

8/10 - 좋아요

Youngok

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
칫솔구비 안되어있음
객실에 칫솔이 없습니다. 데스크에 가서 달라고하면 줍니다
2021년 7월에 1박 숙박함
답변 제공: Sophia CSR 님, 2021년 7월 23일
Ms Youngok, Thank you for staying with us. We are sorry for the inconvenience you faced. We will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

8/10 - 좋아요

SANG JIN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 5월에 2박 숙박함

10/10 - 훌륭해요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
IT'S COOL
2024년 4월에 4박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 23일
Hi Lawrence,Knowing that you had a wonderful experience brings us great joy. We sincerely appreciate your recent stay and the fantastic 5-star rating you bestowed upon us. Your satisfaction is our utmost priority, and we eagerly look forward to the chance to serve you again in the future. Thank you for selecting our hotel, and we eagerly anticipate your return.

10/10 - 훌륭해요

Mario

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 22일
Hi Mario,I appreciate your 5-star review. We are happy to hear that you thought our property was nice. Our first goal is to give our guests a pleasant and enjoyable stay, and we're happy to hear that we were able to live up to your expectations. We hope to see you again here soon again!

8/10 - 좋아요

Kamal

좋아요: 청결 상태, 직원 및 서비스
Food choices around hotel
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 22일
Hi Kamal,Thank you for your rating and feedback! We are glad to hear that you enjoyed the food choices available around our hotel. If there's anything else we can do to enhance your experience and earn that extra star during your next stay, please feel free to let us know. We look forward to welcoming you back again soon!

10/10 - 훌륭해요

Anesha

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Overall clean and nice stay.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 22일
Hi Anesha,I am delighted to hear that you had a clean and pleasant stay with us! Thank you for your 5/5 rating. We look forward to welcoming you back again soon!

2/10 - 너무 별로예요

Famous

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There's quite a few properties in this area that offer cheap parking when you stay overnight. This one is better than the Super # one but the Quality S one is the best for this price point. We fly out of DFW a lot and it's easier/better to spend the night in Dallas and cheaper to park our car at the hotels. The other cheapo hotels have shared shuttles and this one has its own which is a plus! Very very noisy room with lots of airplane noises much less sound insulated than the others?
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 22일
Dear Guest,We're glad to hear that you found our hotel's parking arrangements convenient, especially with our dedicated shuttle service. However, we apologize for the noise disturbances you experienced during your stay. We have passed on your comments to our team for improvements. We hope to have the opportunity to provide you with a more enjoyable stay during your next visit.

6/10 - 괜찮아요

John

가족 여행
Nothing to hate or love, average airport property.
2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 19일
Hi John,Thank you for your feedback. We appreciate your honest assessment of our property. Your comments are valuable to us, and we'll use them to continue improving our services and amenities. If there's anything specific you feel we could do to enhance your experience in the future, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for a more memorable stay in the future.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very close to the airport and had a shuttle
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 19일
Hi Michael,We're delighted that our proximity to the airport and shuttle service met your needs. Thank you for your positive feedback and for choosing to stay with us. We look forward to welcoming you back for another fantastic stay in the future!

8/10 - 좋아요

Harry

출장 여행
좋아요: 청결 상태, 직원 및 서비스
A little run down, but OK for the price.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 18일
Hi Harry,Glad to hear that you found our accommodations acceptable for the price. Your feedback is valuable to us, and we'll take note of your comments about the condition of the property as we continuously strive to improve. Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant experience in the future.

10/10 - 훌륭해요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome
2024년 4월에 4박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 18일
Hi Lawrence,Knowing that you had a wonderful experience brings us great joy. We sincerely appreciate your recent stay and the fantastic 5-star rating you bestowed upon us. Your satisfaction is our utmost priority, and we eagerly look forward to the chance to serve you again in the future. Thank you for selecting our hotel, and we eagerly anticipate your return.

2/10 - 너무 별로예요

Franklin Jamal

출장 여행
There were gnats flying around my room and trash on the floor in the corner under the AC unit.
2024년 4월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 18일
Hi Franklin,We sincerely apologize for the inconvenience caused. This does not meet our standards of cleanliness, and we will address this issue immediately with our housekeeping team. Please rest assured that your comfort is important to us, and we'll do everything we can to make it right. We hope to have the opportunity to regain your trust in the future.

10/10 - 훌륭해요

Carla R

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 18일
Hi Carla,Winning a 5-star rating from our customers makes us very happy and motivates us to keep providing exceptional service. We are overjoyed that you had a pleasant stay, and we look forward to having you stay with us once more on your travels in the future.

10/10 - 훌륭해요

Esther

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the airport; dining and convenience store within walking distance. The hotel is a bit dated, but it's clean and quiet.
2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 16일
Hi Esther,It's fantastic to hear that you found our hotel conveniently located. While we appreciate your feedback about the hotel being dated, we're glad to know that you found it clean and quiet, which are essential aspects of a comfortable stay. Thank you for sharing your experience, and we hope to welcome you back again in the future!

2/10 - 너무 별로예요

Joyce

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room wAs not clean. not fresh.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 15일
Hi Joyce,Property cleanliness is vital to our team, so it is upsetting that you had some concerns regarding our diligence. We apologize for the inconvenience faced by you and never want our customers to have a bad experience. Our housekeeping team will use your feedback to address your concerns and improve their performance. We hope to serve you again in the future.

6/10 - 괜찮아요

Thomas

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Nice to have a Denny's across the street. Under the flight path but didn't bother me. Fitness facilities less than what I was expecting having looked at the photo. Modest breakfast. Satisfied with my stay. Easy on the pocket book. Shuttle to airport was great.
2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 15일
Hi Thomas,I am glad to hear that you enjoyed the convenience of having a Denny's nearby and that the flight path didn't disrupt your stay. While we regret to hear that the fitness facilities were not as expected, we are pleased to know that you were satisfied overall and found our accommodations to be easy on the pocketbook. It's great to hear that the shuttle to the airport was convenient for you. We hope to welcome you back again soon!

8/10 - 좋아요

Cathy 님, Yuma

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 16일
Hi Cathy,Your generous 4-star rating is highly appreciated. Ensuring our guests' satisfaction is our top priority, and we are eager to hear any ideas or suggestions you may have for your future visits. We look forward to welcoming you back on your next trip and strive to provide you with an even more exceptional experience.

8/10 - 좋아요

Juan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was good
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 15일
Hi Juan,Guest satisfaction is our number one objective, and we really appreciate your feedback and rating of 4 stars. Our Team hopes to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Luis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Slightly issue with the smell from the AC but besides that everything was smooth. Very nice staff. Every receptionist I encountered was nice and helpful. I would say here again. Give this place a chance. You won’t regret it :)
2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 15일
Hi Luis,We appreciate your feedback! We're pleased to hear that your overall experience was smooth and that you found our staff to be nice and helpful. Your satisfaction is important to us, and we're glad you enjoyed your stay despite the slight issue with the AC. Thank you for giving us a chance, and we look forward to welcoming you back again soon!

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 15일
Hi Carlos,Receiving a 5-star rating from our guests is truly heartwarming and motivates us to continue providing excellent service. We're delighted that you had a pleasant stay with us, and we can't wait to welcome you back on your future travels.

8/10 - 좋아요

william

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The shuttle service to/from airport was very good….it even runs past midnight for late arrivals. However the condition of the hotel is rather run down…..fan in bathroom sounded like a noisy motor boat. The place needs a remodel.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 13일
Hi William,We are fulfilled to learn that you thought our airport shuttle service was good. We do, however, regret the state of the hotel, especially with regard to the loud bathroom fan. We value your input and will work with our staff to fix these maintenance concerns so that changes are made. In the future, we want to be able to provide you with a more modern and comfortable experience.

8/10 - 좋아요

Alyssa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 13일
Hi Alyssa,It brings us joy to learn about your positive experience with our service. We appreciate your generous 4-star rating. If there are specific areas you think we can enhance to earn that fifth star, we welcome your feedback. Continuously striving to improve, we aim to provide the best possible experience for our guests. We eagerly anticipate the opportunity to serve you again in the future.

4/10 - 별로예요

Sharon 님, Minneapolis

This hotel was convenient, but you really do get what you pay for. My A/C was loud the entire night, even when I turned it off it still ran very loudly. My arrival was very late and I had an early flight out. I did inform the front desk at check out and she didn’t respond and seemed to not really care.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 13일
Hi Sharon,I sincerely regret any issues you have while staying. We value your input and will discuss these concerns with our staff to make sure that the necessary changes are made. We look forward to the chance to serve you better in the future.

10/10 - 훌륭해요

Elizabeth

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice continental breakfast. Very nice personnel!!
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 13일
Hi Elizabeth,That you thought our staff was quite pleasant and that you enjoyed our continental breakfast makes us very happy! We take great pride in offering top-notch service and a satisfying eating experience, and we're proud to have lived up to your expectations. We sincerely appreciate your nice remarks and hope to have you stay with us again soon!

8/10 - 좋아요

Gregg

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just a quick stop for a 5-hour nap and a shower/shave before catching my next plane at DFW. Shuttle van was okay, but a little beat up. It started running at 3:30 AM, so it was easy to make my 5:00 flight. Staff was friendly and helpful. They have a breakfast, but It wasn’t open when a bunch of us left for the airport. No big deal there. I’d use this place again since the room was clean and comfortable and a good value for under $100.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 13일
Hi Gregg,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Jesus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Atención del personal
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 11일
Hi Jesus,Thank you for highlighting our staff's attention to detail! We strive to provide excellent service to all our guests, and it's rewarding to hear that their efforts made a positive impact on your stay. We look forward to welcoming you back again soon!

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very friendly and helpful, Shuttle Service to Airport was very efficient.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 11일
Hi Anthony,I am glad to hear that you had such a positive experience with our staff and shuttle service! Providing friendly and helpful service is our top priority, and we are glad that we could assist you efficiently with your airport transportation needs. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Toya

좋아요: 숙박 시설 상태 및 시설
I enjoyed my stay here and also the scenery! I would have loved to stay a week longer because your property is worth the money! And time. I appreciate you all. Thank you.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 11일
Hi Toya,Thank you so much for your kind words and positive feedback! We are thrilled to hear that you enjoyed your stay with us and appreciated the scenery. It means a lot to us that you found our property worth the money and time. We truly appreciate your appreciation! If your travels bring you back this way, we would be delighted to welcome you for another fantastic stay. Safe travels, and thank you again for choosing us!

8/10 - 좋아요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was fine. Shuttle was inconvenient on pickup, but the dropoff was fine. Motel needs more snacks, etc. Vending machines not working properly (Dispensed the wrong drink)
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 11일
Hi Charles,We are glad to hear that overall, you found our property satisfactory. We apologize for any inconvenience you experienced with the shuttle service, and we'll review our procedures to improve pickup reliability. Your feedback about the vending machines is valuable, and we'll ensure they're promptly serviced to prevent further issues. We hope to better meet your expectations during your next visit.

4/10 - 별로예요

Carolyn

2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 11일
Hi Carolyn,I am very disappointed to see this rating and that you found our service to be below your standards. Kindly share your review with us so that we can improve our services for our future guests.

10/10 - 훌륭해요

Eillen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice, thank you.
2024년 4월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 9일
Hi Eillen,Hearing that you had a pleasant visit makes us very happy. If you have any further feedback or if there's anything we can assist you with in the future, please don't hesitate to let us know. We look forward to having you back soon!

8/10 - 좋아요

Maricela

연인과의 여행
Only thing I didn't care for is that hotel was very humid and when we first got to the hotel to check in it was very hot !!
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 8일
Hi Maricela,We apologize for the discomfort caused by the humidity and temperature upon your arrival. Your feedback is valuable, and we will address this issue promptly to ensure a more comfortable environment for our guests. If you encounter any issues during your stay, please don't hesitate to inform our staff so that we can promptly address them. Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back for a much more enjoyable experience in the future.

8/10 - 좋아요

Gabrielle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a good hotel, and it was clean and had a variety of breakfast options which was nice.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 8일
Hi Gabrielle,I appreciate your complimentary review. We are happy to hear that you had a great time staying at our hotel and that you thought it was clean and had a good selection of breakfast selections. Our first goal is to give our guests a comfortable and fulfilling stay, so we are happy to hear that we were able to live up to your expectations. We value your opinions and hope to have you visit us again soon!

8/10 - 좋아요

David

가족 여행
Nice place for the money
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 8일
Hi David,Thank you for your feedback and for choosing to stay with us! We are glad to hear that you found our hotel to be a nice place for value. If there's anything specific we can do to enhance your experience and earn that extra star, please don't hesitate to let us know. We appreciate your patronage and hope to welcome you back again soon!

10/10 - 훌륭해요

Walkiria

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a great stay even though I stayed for 2 nights. Customer Service was great.
2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 8일
Hi Walkiria,We appreciate your kind words and 5-star review! That you had a positive encounter with our customer service makes us very happy. We are grateful for your business and hope to see you again soon!

6/10 - 괜찮아요

Godfrey

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
okay
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 8일
Hi Godfrey,Thank you for awarding us a 3-star rating. We trust you had a pleasant stay with us. If you have any suggestions on how we can further enhance our guests' experience, please don't hesitate to share. We're eager to welcome you back on your next visit!

4/10 - 별로예요

Veronica Esponda

별로예요: 직원 및 서비스
The shuttle driver that pick me up to the airport was very disrespectful. The pick up time was 5:10AM and I came out at 5:08am, the driver screamed to me that I was late in front of people, I told him I was not late and he says the time to leave is 5:10am, so I told him right, it is 5:09Am so I am not late. I am a 50 years old lady and I do not appreciate disrespect and discrimination. I was Very disappointed abt this hotel staff service.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 8일
Hi Veronica,We apologize for the inconvenience and assure you that the problems you raised do not correspond to our typical standards of service. We appreciate your input and will take these problems internally to avoid reoccurring problems. We hope to have the chance to make amends for your disappointment.

8/10 - 좋아요

ELAINE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 8일
Hi Elaine,It brings us joy to learn about your positive experience with our service. We appreciate your generous 4-star rating. If there are specific areas you think we can enhance to earn that fifth star, we welcome your feedback. Continuously striving to improve, we aim to provide the best possible experience for our guests. We eagerly anticipate the opportunity to serve you again in the future.

8/10 - 좋아요

maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 5일
Hi Maria,I appreciate the generous 4-star rating you gave us. Ensuring your complete satisfaction is our top priority, and we welcome any ideas or suggestions you may have for your future visits. We look forward to the opportunity to welcome you back on your next trip, with the goal of providing an even more exceptional experience.

4/10 - 별로예요

Tyler

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Beds felt like rocks
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 4일
Hi Tyler,We apologize for the discomfort you experienced with the beds during your stay. Your feedback is valuable to us, and we will look into improving the comfort of our beds to ensure a more comfortable stay. If there's anything else we can do to make your future stays more comfortable, please let us know. We hope to have the opportunity to welcome you back for a better experience.

10/10 - 훌륭해요

JUAN CRISTOBAL 님, SAN LUIS POTOSI

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy cercana al aeropuerto, buena relacion costo calidad
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 4일
Hi Juan,I am happy to learn that you thought our hotel provided good value for the money and that it was conveniently placed close to the airport. We value your satisfaction and are grateful for your kind words. We hope to see you here soon again!

6/10 - 괜찮아요

Brian

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스
It served its purpose
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 2일
Hi Brian,Our aim is to provide a comfortable and convenient experience for all our guests, and we appreciate your feedback. If there's anything specific we can do to improve your next stay or make it even more enjoyable, please don't hesitate to let us know. Thank you for choosing us, and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to the airport
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 2일
Hi Cynthia,Thank you for your feedback! We are glad to know that you liked our hotel's proximity to the airport. Being conveniently located near major routes can make travelling easier for our guests. We hope to have the pleasure of welcoming you again.

10/10 - 훌륭해요

Tegan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 2일
Hi Tegan,Receiving a 5-star rating from our guests is truly heartwarming and motivates us to continue providing excellent service. We're delighted that you had a pleasant stay with us, and we can't wait to welcome you back on your future travels.

10/10 - 훌륭해요

Edwin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice staff great ciew of the baseball stadium and awsome breakfast
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 2일
Hi Edwin,I am glad to hear that you loved your time with us, that you found our personnel to be kind, that you appreciated the beautiful view of the baseball stadium, and that you enjoyed our fantastic breakfast options. Our first priority is to provide our guests with outstanding service and unforgettable experiences, and we are delighted that we were able to surpass your expectations. Thank you for choosing us, and we hope to welcome you again for another wonderful stay in the future!