The management of this hotel left much to be desired. The recurring issue with room keys was not only inconvenient but frustrating, as it disrupted the flow of my stay. Having to make repeated trips to the front desk just to access my room was certainly not what I expected from an establishment of this caliber.
Furthermore, the absence of a basic amenity like ice for drinks was perplexing. It's a standard expectation for hotels, and the oversight gave the impression of a lack of attention to detail. The limited food options, coupled with the absence of a diverse menu, fell short of the standards typically associated with a 4-star rating. The overall experience left me questioning the hotel's commitment to providing a comfortable and enjoyable stay for its guests.