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더블트리 스위트 바이 힐튼 호텔 솔트 레이크 시티 여행 후기

4 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 533개" "
평점 8 - 좋아요. 1001개 이용 후기 중 236개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 111개" "
평점 4 - 별로예요. 1001개 이용 후기 중 78개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 43개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

GIDONG

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함

8/10 - 좋아요

In Woong

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족여행
옐로스톤 국립공원 방문후 샌디에고로 돌아오는 길에 들른 숙소. 서비스 청결도 좋지만 힐튼답게 오래된 듯한 숙소상태
2020년 6월에 1박 숙박함

10/10 - 훌륭해요

Natali

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 24일
Natali, it's wonderful to see your high ratings for the DoubleTree Suites by Hilton Hotel Salt Lake City Downtown. We appreciate you taking the time to share your feedback and are delighted you had such a great experience. We're looking forward to welcoming you back for another outstanding stay.

10/10 - 훌륭해요

Sencilla

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
We stay in this hotel every week ! We love it
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 20일
Sencilla, it's always a pleasure to welcome you back to DoubleTree Suites by Hilton Hotel Salt Lake City Downtown! We truly appreciate your loyalty and ongoing patronage. Your consistent enjoyment of your stays with us is the best compliment we can receive. Till your next visit, safe travels!

10/10 - 훌륭해요

Juliana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is our favorite place to stay in SLC! It has been completely renovated has a wonderful staff and is in a convenient, safe location!
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 17일
Juliana, it's wonderful to hear that the DoubleTree Suites by Hilton Hotel Salt Lake City Downtown is your favorite place to stay while in Salt Lake City! We're thrilled you've noticed our extensive improvements and had positive interactions with our team members. We truly appreciate your recognition of our prime location too. Thank you for the stellar review and we can't wait to welcome you back.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a room available and we got to check in early.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
John, we appreciate your five-star review. At DoubleTree Suites by Hilton Hotel Salt Lake City Downtown, we strive to provide the best experience, which includes flexible check-in times whenever possible. We're delighted to know you appreciated the availability and early access to your room. Looking forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Alma

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Parking was the only odd thing, having no elevator or direct entrance
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 5일
Alma, it's delightful to hear you had an overall positive experience at DoubleTree Suites by Hilton Hotel Salt Lake City Downtown. We acknowledge the unique structure of our parking and appreciate your understanding. Looking forward to welcoming you back in the future.

10/10 - 훌륭해요

Justin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 2일
Justin, your 5-star rating of the DoubleTree Suites by Hilton Hotel Salt Lake City Downtown is greatly appreciated. We're delighted you had an enjoyable stay and hope to welcome you back in the future for another fantastic experience!

8/10 - 좋아요

Joshua

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great rooms and facilities. If there was one drawback it was that my room did not receive service a couple of days until the evening like 4:30 and after 5:30. The areas around the property were a little sketchy in some directions.
2024년 3월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 4월 1일
Joshua, thank you for sharing your positive sentiments about the DoubleTree Suites by Hilton Hotel Salt Lake City Downtown's rooms and facilities. We apologize if service to your room arrived later in the day than expected. Your comfort and satisfaction is our priority, and we'll ensure this feedback is directed to the appropriate team members for review. As for the surrounding area, it's important to us that all guests feel secure; we appreciate your feedback and will take it into account. We look forward to having another opportunity to serve you.

10/10 - 훌륭해요

Michelle

좋아요: 숙박 시설 상태 및 시설
Nice and clean
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 1일
Thanks for the fantastic rating, Michelle!It's outstanding we could exceed your expectations during your stay at DoubleTree Suites by Hilton Hotel Salt Lake City Downtown. We're all looking forward to your next stay with us.

8/10 - 좋아요

Deshauna

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the renovations. We weren’t super happy with the quality of the breakfast buffet. We felt it should be a bit more quality considering the $18 price tag
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 29일
Deshauna, it's fantastic to hear that you appreciated the newly updated look of DoubleTree Suites by Hilton Hotel Salt Lake City Downtown. We want to note your feedback regarding our breakfast buffet, as we strive to provide a high-value dining experience. Trust that we will use your thoughts to evaluate our offerings. It would be a pleasure to welcome you back in the near future.

8/10 - 좋아요

Deana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 29일
Thank you for the 4-star rating, Deana!We are delighted to see that you had a wonderful time at DoubleTree Suites by Hilton Hotel Salt Lake City Downtown. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

6/10 - 괜찮아요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We book a room 5 months in advance. We requested 2 beds. When we arrived, our room was not ready. When we came back later that evening, they gave away our room. They could only give a room with a king size bed. They are assuming people checking in are married or don't mind sleeping with another person in the same bed. This is the second time this happened at Double Tree.
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 28일
David, thank you for taking the time to share your experience. We sincerely apologize for any inconvenience you faced during check-in. Assuring our guests' comfort and satisfaction is important to us; therefore, having accurate room configurations is certainly a priority. We regret the reoccurrence of this issue and assure you that we're working diligently to prevent similar occurrences in the future. We appreciate your feedback and look forward to providing a more satisfactory experience next time.

10/10 - 훌륭해요

Emma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 24일
Emma, thank you for choosing the DoubleTree Suites by Hilton Hotel Salt Lake City Downtown for your stay. It's wonderful to see your high rating, pointing to your delightful experience with us. We're looking forward to welcoming you back for another enjoyable experience.

8/10 - 좋아요

Emre

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything is good. Thank you!
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 12일
Emre, it's great to hear that your experience at DoubleTree Suites by Hilton Hotel Salt Lake City Downtown met your expectations. Your positive feedback is much appreciated and we hope to welcome you back in the future. Safe travels!

10/10 - 훌륭해요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the money, very good value.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 13일
Kevin, thank you for affirming the value DoubleTree Suites by Hilton Hotel Salt Lake City Downtown offers. We are always aiming to provide the best possible experience at a reasonable cost. Looking forward to hosting you again soon.

10/10 - 훌륭해요

Sarina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 5일
Thank you for the perfect rating, Sarina!We are very pleased to hear that you had a wonderful stay at DoubleTree Suites by Hilton Hotel Salt Lake City Downtown. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

8/10 - 좋아요

Tayla 님, Layton

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 25일
Thanks for the great rating, Tayla!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting DoubleTree Suites by Hilton Hotel Salt Lake City Downtown soon, we'd love to have you back!

10/10 - 훌륭해요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable stay
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 29일
Paul, we are thrilled to hear about your comfortable stay at the DoubleTree Suites by Hilton Hotel Salt Lake City Downtown. It's fantastic that our accommodations met your expectations. We look forward to welcoming you back during your next visit. Safe travels!

2/10 - 너무 별로예요

Michelle

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 22일
We appreciate your feedback, Michelle.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

8/10 - 좋아요

Geoffrey

좋아요: 청결 상태, 직원 및 서비스
Lobby construction.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 23일
Geoffrey, thank you for your patience during our ongoing refreshment of public spaces which includes our lobby. We believe it's crucial to offer our guests an appealing environment, and while improvements may temporarily cause some disruption, we're doing our best to minimize any inconvenience. We appreciate your understanding and look forward to welcoming you back to DoubleTree Suites by Hilton Hotel Salt Lake City Downtown once the enhancements are complete.

6/10 - 괜찮아요

Samantha

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 23일
Thank you for sharing, Samantha.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.

10/10 - 훌륭해요

Julio

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome hotel and excellent staff! Gym was under construction but I was able to used the dumbbells for a quick burn.
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 20일
Julio, it's delightful to hear that your stay at the DoubleTree Suites by Hilton Hotel Salt Lake City Downtown was enjoyable. Our team members truly appreciate your recognition of their excellent service. We're also glad to hear you were still able to maintain your fitness routine, even as we work to keep our gym facilities updated. Thank you for your understanding and we look forward to your future visits.

10/10 - 훌륭해요

Leslie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property. Pool remodel was very nice. Was great to have a Starbucks in the hotel and a full restaurant.
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 20일
Leslie, it's fantastic to hear that you regarded the DoubleTree Suites by Hilton Hotel Salt Lake City Downtown as a great place to stay. We're thrilled you appreciated our upgraded pool area, on-site Starbucks, and full-service restaurant. We hope to have the pleasure of welcoming you back in the future.

6/10 - 괜찮아요

Wesley

좋아요: 청결 상태
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 20일
Wesley, thank you for your rating. Your feedback is important as it helps us identify areas where we can improve. We hope to have the opportunity to host you again, providing an experience that will earn a higher rating.

2/10 - 너무 별로예요

Anthony

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room is good. Location is good. The service isn't. I booked the hotel solely for the hot tub and pool. This was a Valentine's gift to my wife. There was NOTHING online that suggested they were closed because of renovation. I found out at check-in that they aren't open. I asked for a partial refund but they only offered to cancel the reservation which means I'd have to look for another hotel on the spot. How many customers booked rooms and found out they're closed? So frustrated.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 21일
Anthony, we appreciate you taking the time to share your experience. We understand that your stay was less than satisfactory and hope that you'll accept our apology. Please note that our renovations - including the refresh of our pool and hot tub - are clearly listed on the front page of our website and also noted in pre-arrival emails that our guests receive when they book directly with us. We want to assure you that all renovations are aimed at enhancing the overall guest experience. We regret the inconvenience and we hope you found the room and location satisfactory during your stay. Your feedback is key in helping us strive for better. We hope to have the chance to serve you better in the future.

10/10 - 훌륭해요

James Marc

2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 23일
James Marc, it's great to hear that your stay at DoubleTree Suites by Hilton Hotel Salt Lake City Downtown met your expectations. We feel privileged to have been able to host you and look forward to welcoming you back for more wonderful experiences.

8/10 - 좋아요

Parlena

좋아요: 청결 상태, 직원 및 서비스
Under construction
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 19일
Parlena, it's great to hear that your overall experience with us was positive, despite the ongoing improvements. At DoubleTree Suites by Hilton Hotel Salt Lake City Downtown, we strive to continuously enhance our facilities for valued guests like you. Your patience is much appreciated, and we look forward to showing you our updated look soon.

10/10 - 훌륭해요

Amanda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very nice updated place and a very friwndly stafg
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 14일
Amanda, thank you for sharing your experience at DoubleTree Suites by Hilton Hotel Salt Lake City Downtown. It's fantastic to know that our updated facilities made for an enjoyable stay and our team members' friendliness greatly contributed to your overall experience. We hope to see you again soon!

10/10 - 훌륭해요

Gisette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 8일
Gisette, it's a delight to hear you had a wonderful stay at DoubleTree Suites by Hilton Hotel Salt Lake City Downtown! It's our ultimate aim to ensure our guests leave happy and your perfect rating speaks volumes about your experience with us. We look forward to welcoming you back during your next visit to Salt Lake City.

10/10 - 훌륭해요

Maite Smith

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Maite, it's wonderful to see your top rating! We're thrilled you enjoyed your stay at DoubleTree Suites by Hilton Hotel Salt Lake City Downtown. Your feedback is valued and we hope to welcome you back soon.

8/10 - 좋아요

Gabriela

2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 2일
We appreciate you sharing this positive rating, Gabriela!The comfort of our guests is important to us so we can't wait to see you back again at DoubleTree Suites by Hilton Hotel Salt Lake City Downtown. We want to share an even more enjoyable experience with you next time.

8/10 - 좋아요

Regine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pool and jacuzzi were down after being told it was available.
2023년 12월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 26일
Regine, we recognize the disappointment you experienced when the pool and jacuzzi were not operational during your stay. While we strive to maintain all amenities in perfect running order, please visit our website for the most up to date information on our amenity availability. We appreciate your understanding and hope to have the opportunity to serve you better in the future.

6/10 - 괜찮아요

valeria

좋아요: 청결 상태, 직원 및 서비스
No me avisaron que la pileta está cerrada
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 26일
Valeria, lamentamos que desconocieras la indisponibilidad temporal de la piscina. Nos esforzamos por comunicar adecuadamente cualquier cambio o actualización de nuestras instalaciones a nuestros huéspedes. Entendemos su decepción y utilizaremos sus comentarios para mejorar. Esperamos que nos brinde otra oportunidad de tener una mejor experiencia en el futuro.

8/10 - 좋아요

Oleksandr

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All is good except for construction and a closed pool.
2024년 1월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 1월 23일
Oleksandr, we are grateful for your high rating and kind words. At DoubleTree Suites by Hilton Hotel Salt Lake City Downtown, we are constantly striving to improve our facilities for your enjoyment. We apologize if the current renovation work and temporary closure of our pool affected your stay. Rest assured, our aim is to enhance guest experience. We hope to welcome you back after the improvements have been completed for a truly remarkable stay.

6/10 - 괜찮아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
I was On the 6th floor and while trying to sleep, I could hear every vehicle at the stop light on the street. I could Hear music from another room but it stopped. There was very minimal lighting in the parking garage. Also not conducive for bringing heavy luggage in from your vehicle since there are stairs. Not worth the price I paid.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 21일
Jennifer, thank you for sharing your sentiments. We understand that noise levels and lighting were concerning during your stay. Additionally, we acknowledge that your experience with the luggage handling could have been smoother. Your feedback is vital as we continuously work on enhancing our guest experience. We hope for an opportunity to serve you again, offering you a better experience.

6/10 - 괜찮아요

Dan

2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 9일
Thank you for taking the time to submit this feedback, Dan.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

4/10 - 별로예요

Tomer

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool was closed, construction was going on thru the week and heater in the room was broken.
2023년 12월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 1월 18일
Tomer, we regret to hear that certain aspects of your stay fell short of expectations. Our team works diligently to minimize disruptions due to renovations and it's unfortunate that you had trouble with the room temperature control. We assure you all these matters are being looked into for improved guest experiences. We hope for an opportunity to better serve you in the future.

4/10 - 별로예요

Karl

2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 18일
We appreciate the feedback, Karl.We're disappointed to hear you were dissatisfied with your recent stay. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

10/10 - 훌륭해요

Arnoux

좋아요: 직원 및 서비스, 편의 시설/서비스
The room is nice because it’s fully remodeled but they’re in the middle of remodeling the rest of the hotel. Once it’s done I’m sure it’ll be awesome. However, the staff were always super friendly and nice and treated me very well. I’m happy I stayed here.
2024년 1월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 1월 16일
Arnoux, it's fantastic to hear that you appreciated your stay at the DoubleTree Suites by Hilton Hotel Salt Lake City Downtown. We're thrilled that you found our newly renovated rooms enjoyable and are looking forward to the completion of the entire refurbishment. Your feedback regarding the warmth and hospitality extended by our team members is truly rewarding. We're pleased you chose us for your stay and eagerly await welcoming you back once our transformation is complete.

10/10 - 훌륭해요

Evelyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5 Stars! Would def stay here again!
Our stay was amazing, even though the entire hotel was going through a complete renovation & remodeling process. Rick & Maxine made sure we enjoyed every aspect of our stay and made us feel at home. Very clean hotel. I would definitely stay here again.
2024년 1월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 1월 16일
Evelyn, it's lovely to hear about your amazing experience at DoubleTree Suites by Hilton Hotel Salt Lake City Downtown amidst our ongoing enhancements. Your mention of Rick and Maxine's hospitality is heartening; they're known for helping guests feel right at home. We're also glad to know our cleanliness met your expectations. We eagerly await the opportunity to host you again.

4/10 - 별로예요

Beth

가족 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Don't go during renovation.
They were in the middle of renovating with no amenities available for a family. They said they had a restaurant which turned out to be a makeshift bar only. Worst stay.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 9일
Beth, we're genuinely sorry to learn about your less than perfect experience, especially with the ongoing renovations and limited amenities. We understand your dissatisfaction about the temporary bar set up, which is not what our guests typically expect. Your valuable feedback will guide us as we strive to improve our guest experience. Thank you for sharing your concerns.

4/10 - 별로예요

Ralph

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was never told until I arrived at the property that building was under construction. The noise of the construction was unbearable all day long and the pool was closed. Also, there was a dog in the room next to mine that barked.......... a lot. In addition, the lotion container was empty and so was the body soap container. Really very substandard. I won't stay there again. There are far too many other hotels to choose from.
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Ralph, we're sincerely sorry to hear about your recent experiences. It's regrettable to know the renovation efforts and pool closure caused inconvenience. Please note that our website contains the most up-to-date information about our property, and has information about our renovation and temporary pool closure listed on the front page. Additionally, we apologize for the noise disturbances and the missed restocking of your room essentials. Rest assured, we're addressing these matters with our team members. Safe Travels.

10/10 - 훌륭해요

Kamilee

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The building was undergoing renovations. There were a lot of construction workers and noise. The workers were very nice and the staff was extremely apologetic about the chaos. Even with the work I would gladly stay here again.
2024년 1월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Kamilee, it is wonderful to hear that despite some ongoing improvements, your experience at DoubleTree Suites by Hilton Hotel Salt Lake City Downtown remained positive. We also appreciate your understanding about the transitional ambience. Our team members are indeed our strength and it's great to know they were able to uphold our commitment to exceptional service. We are thrilled to know you'd be glad to stay with us again. We'll be ready to welcome you back with our newly updated features!

10/10 - 훌륭해요

Mathew

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Mathew, it's great to see your perfect rating for the DoubleTree Suites by Hilton Hotel Salt Lake City Downtown. Thank you for taking the time to rate us; we appreciate it. We're looking forward to welcoming you back.

10/10 - 훌륭해요

Terry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice view and big room.
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Terry, it's wonderful to hear you enjoyed the expansive rooms and beautiful views at DoubleTree Suites by Hilton Hotel Salt Lake City Downtown. We always aim to provide a comfortable and memorable stay to our guests. Your feedback is valuable and we eagerly await your next visit.

8/10 - 좋아요

german

가족 여행
Pleasantly surprised. Room was clean and larger than expected. The only negative was the remodeling.
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
German, thank you for sharing your experience at DoubleTree Suites by Hilton Hotel Salt Lake City Downtown. We're thrilled to know that you appreciated our spacious and tidy rooms. We understand the ongoing renovations may have affected your stay. However, we're doing this with the hope of enhancing our guest experience. We appreciate your patience and look forward to hosting you again once everything is complete.

10/10 - 훌륭해요

eduardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 8일
Thank you for the excellent rating, Eduardo!Our goal is to go above and beyond to ensure our guests have a memorable experience at DoubleTree Suites by Hilton Hotel Salt Lake City Downtown! We look forward to hosting you again soon.

10/10 - 훌륭해요

Carmen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Outstanding gem of a hotel.
We rolled in about 2am after a very long day of travelling. I was greeted at the door by the most wonderful front desk gentleman (sorry I can't recall his name) Regardless, he said, You must be Carmen. I've been waiting for you. He handed me a bag with warm chocolate chip cookies, bottled water and my keys. Truly a remarkable welcome. The lobby was decorated beautifully for Christmas and the room was AMAZING! I would highly recommend staying.
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 8일
Carmen, it's always delightful to read about such positive experiences from our guests at DoubleTree Suites by Hilton Hotel Salt Lake City Downtown. We're glad you felt warmly welcomed by our front desk colleague and enjoyed the little treats and decor. Your commendations about your room and overall stay are most appreciated. We're immensely happy that we could make your arrival special after a long travel day. Thank you for your high recommendation and we're looking forward to welcoming you back for another remarkable experience.

6/10 - 괜찮아요

Alberto

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything
2023년 12월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Alberto, it appears your review is rather brief and we're unable to ascertain any specific experiences or details. If you can provide any further feedback, we'd greatly appreciate it so we can work on enhancing the guest experience.