해변에 위치, 비치 타월

ESJ 타워 호텔 여행 후기

3.5 out of 5
ESJ 타워 호텔
6165 Isla Verde - Ave Carolina, Carolina

이용 후기

6.8
평점 10 - 훌륭해요. 3333개 이용 후기 중 783개" "
평점 8 - 좋아요. 3333개 이용 후기 중 906개" "
평점 6 - 괜찮아요. 3333개 이용 후기 중 730개" "
평점 4 - 별로예요. 3333개 이용 후기 중 445개" "
평점 2 - 너무 별로예요. 3333개 이용 후기 중 469개" "

7.0/10

청결 상태

7.8/10

직원 및 서비스

5.8/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Alberto Luis

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay, here was very bad starting from when I walked into the hotel, there was very bad smell all the way up to my room door open. My room room was dirty I have pictures.
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Mangala

가족 여행
Smells to humidity in the hallways
2024년 3월에 6박 숙박함

2/10 - 너무 별로예요

Christopher M.

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I'll admit that, the location is good but the property itself is the worse decision ever. I was told by phone before I get my reservation that the hotel had a pool but at our arrival the nightmare started, NO POOL, THE PARKING LOT IS 4 FLOORS DOWN IN THE GROUND "Looks super creepy", The room stinks to bug killer, dirty carpets, mold in the bathroom. We asked for a second room and nothing changed! The lady in the front desk was pretty "I don't care anything here, apparently her phone was more important! I rather to expend a little bit more to be in a nice and clean place. From 5 days in puerto rico I have to say this hotel was my only bad experience!
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The centralized location was surprisingly quiet. Great beach and access to all amenities. Highly recommend visiting for couples or families. I will definitely be back a few times throughout thr year.
2024년 3월에 3박 숙박함

4/10 - 별로예요

Lydia

별로예요: 숙박 시설 상태 및 시설
It has a nice entrance and lobby. It also has a nice cute cafeteria. However I saw little bugs in the room, kitchen and bathroom. The toilet was rusted at the bottom and looked grossed. I had to wait a day and a half after complaining twice that there was no hand soap, shampoo and dishwashing soap. On my last day they refused to keep my luggage in their storage room for reason unknown. This was after I did the checkout at 11 AM and needed to go eat something as my flight was not until 3 PM.
2024년 3월에 5박 숙박함

8/10 - 좋아요

Andrew

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best option in the area with very affordable pricing. Prime Location in accessible area to restaurants and shops.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

D'NESHA

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location walking distance
2024년 3월에 3박 숙박함

8/10 - 좋아요

Koffi

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Be all inclusive
2024년 3월에 4박 숙박함

6/10 - 괜찮아요

jahaira

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Room smelled and linens smelled moldy
2024년 3월에 1박 숙박함

4/10 - 별로예요

Gian

별로예요: 숙박 시설 상태 및 시설
Looks like old hotel for the price
2024년 3월에 3박 숙박함

2/10 - 너무 별로예요

Meire

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
my family was very disappointed,
2024년 3월에 4박 숙박함

4/10 - 별로예요

Amber

We went and the arcade room was closed the bar they said they offer was closed looked like it was never opened and pool area was closed. We tried to get a snack from the little dining area they said they were closing it was 4:30pm. We had loud hammer bangs on our wall every morning we stayed at 7:15am just not a good stay over all
2024년 3월에 3박 숙박함

4/10 - 별로예요

Sugargirl 님, Leicester

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
First of all, it looked nothing like the picture the view I asked for I never got and then the room in the whole facility once you leave the first floor smell so bad it’s ridiculous and everything is used up like I don’t know how to describe it it was so bad Like my room look like a motel room instead of a hotel room that’s how bad it was. Everything was so steamed up and just smell really bad emphasis on the smells very badly.
2024년 3월에 4박 숙박함

4/10 - 별로예요

Maritza

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Katherine

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The ESJ let us check-in early, even sent us a text when the room was ready. The hotel had a nice kitchen which we like when we have left over food and to enjoy morning breakfast before hitting the beach just outside the hotels back gate.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Laura

가족 여행
별로예요: 편의 시설/서비스
Left the maid sign needed paper toilets and garbage removal also new towels and had to ask front desk myself..pool was out never told me that booking and wasnt pleased at all.
2024년 3월에 4박 숙박함

8/10 - 좋아요

Carlos

단체 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
The property is in an excellent location and right on the beach. Right now the pool is close under renovations. No one told us, luckily we have a pool at home so we were looking for the beach. The beach is excellent and you can rent the umbrellas, beach chairs and jet skis. The hotel and carpets needs a little TLC
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

pablo

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the beach
2024년 2월에 5박 숙박함

6/10 - 괜찮아요

Carmeta

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was outdated.
2024년 2월에 3박 숙박함

2/10 - 너무 별로예요

Kenia 님, Pembroke Pines

아이를 동반한 가족 여행, 가족 여행
별로예요: 편의 시설/서비스
The property should not be open in its current state. It is under construction inside and out. Carpet in room stinks and it’s outdated. I see what they are trying to accomplish but it really is not worth even the economical price. Also, front desk is stuck in 2020 with Covid mindset. Dress up the front desk people for a classy look atleast!
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Carla Renee

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
it really needs some updating in the bathrooms , stores need replacing all the pilots didn't work
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Tyisha

좋아요: 청결 상태, 숙박 시설 상태 및 시설
good stay
2024년 3월에 2박 숙박함

8/10 - 좋아요

Maria

2024년 2월에 4박 숙박함

6/10 - 괜찮아요

Marilyn

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Didn’t know the pool was closed for renovations. That’s no disclosed on website. Very disappointed about that.
2024년 2월에 2박 숙박함

4/10 - 별로예요

Anika

별로예요: 숙박 시설 상태 및 시설

6/10 - 괜찮아요

Alex

가족 여행
Tiene excelente ubicación cerca de restaurantes y playa. La habitación es cómoda aunque su decoración es de los años ‘80. Lo único moderno que tiene es el televisor, el aire acondicionado y la nevera. Me gusto que tiene el área de la cocina completa. Hice reservación para torneo de voleibol sin ningún problema.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Armand

Clean
2024년 2월에 1박 숙박함

4/10 - 별로예요

Jose

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
Construction area, closed pool, look for a better option to enjoy.
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

José E

가족 여행
Great place to stay!
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Edward 님, New Braunfels

2024년 2월에 3박 숙박함

2/10 - 너무 별로예요

Paula

별로예요: 청결 상태, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Sandra

2024년 2월에 3박 숙박함

4/10 - 별로예요

Angel 님, Miami

좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
TV channel was only 5 channels, Door lock had to call maintenance everyday. Evening front desk lady her attitude was horrible. AC was not working properly
2024년 2월에 3박 숙박함

4/10 - 별로예요

Barry

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
old and tired. bathroom tile would makw a sixties hippy have flash backs. 1 Small soap bar for 2 people. 1 small conditioner, no shampoo. needs major upgrade and better management.
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Benito

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There’s nothing to like here. Please remove from expedias website. Honestly I won’t be surprised if this building comes out in the news. Terrible smell, room next to a set of commercial ac fans running non stop. Pool not working.
2024년 2월에 3박 숙박함

2/10 - 너무 별로예요

Donovan

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old, rundown, elevator out of service, no swimming pool, poor lobby and front seat. AVOID THIS OLD TIRED RUNDOWN PROPERTY. It is not worth the price.
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Samantha

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
No pool , no bar , no restaurants . I have a 3 only because it was close to beach . We asked to have clean towels which we didn’t receive til next day . Very misleading about the pool , it has been under construction for the past 5 years . Take it off website
2024년 2월에 5박 숙박함

10/10 - 훌륭해요

Hector

좋아요: 청결 상태
The building is old , the bathroom doors do not close properly, but was clean
2024년 2월에 3박 숙박함

2/10 - 너무 별로예요

Adam

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room had no hot water and cockroaches and for the price you pay the rooms are a complete rip off
2024년 2월에 1박 숙박함
답변 제공: dcruz 님, 2024년 2월 9일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

8/10 - 좋아요

Deidre

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing it was nice for my first time
2024년 2월에 2박 숙박함
답변 제공: dcruz 님, 2024년 2월 9일
Thanks for staying with us. We work hard to make our guest happy and appreciate the feedback!

4/10 - 별로예요

Yesenia

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property is nothing like the pictures there was mold all over the room the walls were leaking water there the pool was under construction
2024년 2월에 5박 숙박함
답변 제공: dcruz 님, 2024년 2월 9일
Thanks for staying with us. We'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 - 훌륭해요

Yezenia

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 2월에 2박 숙박함
답변 제공: dcruz 님, 2024년 2월 9일
Thanks for staying with us. We work hard to make our guest happy and appreciate the feedback!

10/10 - 훌륭해요

Nicholas

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The people were amazing the view was beautiful definitely visiting here again
2024년 1월에 4박 숙박함
답변 제공: dcruz 님, 2024년 2월 9일
Thanks for staying with us. We work hard to make our guest happy and appreciate the feedback!

10/10 - 훌륭해요

Esmeralda

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We didn’t have to wait long. And our waiter was great!
2023년 12월에 3박 숙박함
답변 제공: dcruz 님, 2024년 2월 9일
Thanks for staying with us. We work hard to make our guest happy and appreciate the feedback!

8/10 - 좋아요

yolando olivar

연인과의 여행
좋아요: 청결 상태
This is one of my favorite hotels in Puerto Rico. Excellent location, next to the casino,right on the beach, and a full kitchen safes you lots of money and I can keep my medication in the refrigerator. Free parking. Yeahhh. However it is really in need of much needed renovation. The carpet was horrible. They need new towels No working phone in the room But I will return. It’s now more like a motel then a hotel.
2024년 1월에 6박 숙박함
답변 제공: dcruz 님, 2024년 2월 9일
Thanks for staying with us. We work hard to make our guest happy and appreciate the feedback!

6/10 - 괜찮아요

Ketty

연인과의 여행
What I didn't like was bad Internet and toothpaste
2024년 1월에 2박 숙박함
답변 제공: dcruz 님, 2024년 2월 9일
Thanks for staying with us. We'll work hard to fix the issue you experienced. Thanks for letting us know

2/10 - 너무 별로예요

Joseph

별로예요: 편의 시설/서비스
I didn’t go I got the flu and ended up in hospital
2024년 1월에 3박 숙박함

6/10 - 괜찮아요

NICHOLAS

연인과의 여행
Did not like the first room we got into but thank God they gave us a different room and we liked it a lot better.
2024년 1월에 2박 숙박함
답변 제공: dcruz 님, 2024년 2월 9일
Thanks for staying with us. We work hard to make our guest happy and appreciate the feedback!

10/10 - 훌륭해요

brett

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2023년 12월에 6박 숙박함
답변 제공: dcruz 님, 2024년 2월 9일
Thanks for staying with us. We work hard to make our guest happy and appreciate the feedback!

10/10 - 훌륭해요

Anna

2023년 12월에 4박 숙박함
답변 제공: dcruz 님, 2024년 2월 9일
Thanks for staying with us. We work hard to make our guest happy and appreciate the feedback!