스튜디오, 더블침대 2개, 금연 | 책상, 다리미/다리미판, 무료 WiFi, 침대 시트

익스텐디드 스테이 아메리카 스위트 탬파 에어포트 스프루스 스트리트 여행 후기

2.5 out of 5

이용 후기

6.4
평점 10 - 훌륭해요. 1002개 이용 후기 중 239개" "
평점 8 - 좋아요. 1002개 이용 후기 중 228개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 187개" "
평점 4 - 별로예요. 1002개 이용 후기 중 150개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 198개" "

6.8/10

청결 상태

7.2/10

직원 및 서비스

5.8/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Gi Su

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
상태안좋은
식기류 커피메이커 잇다고해서 일부러 간것이엇는대 아무것도없엇고 화장실 변기도 물이계속새는소리들려서 시끄럽고 냄새나고 위생안좋앗어요 정말 화가낫습니다
2020년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2020년 12월 31일
Gi, thank you for choosing us and for reviewing your stay. We regret we were not able to meet your expectations and apologize for the maintenance issues you encountered. We will share your comments with our engineering team and ensure the concerns are fixed. We hope you will allow us the opportunity to welcome you back and provide you with the hospitality for which we are known. Sincerely, Hotel Management

4/10 - 별로예요

Kassie 님, Jacksonville

별로예요: 직원 및 서비스
The room itself was decent. Keep in mind you have to ask for any dishes, take out your own trash, take your dirty towels to the front desk in exchange for clean ones. The breakfast is a joke. It’s a grab and go muffin/granola bar or oatmeal with water down coffee that ends at 9:30 am. The surrounding rooms are extremely noisy. The front staff were extremely room and all had an attitude and no clue what “customer service” means. If you ask for anything be prepared to feel like you are being an inconvenience. Only perk was the location is very close to the Airport. Save your money.
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 23일
Dear Kassie, It is disappointing to know about your experience, as we take pride in providing outstanding hospitality and comfortable accommodations. We have shared your comments with our staff to ensure our focus remains on exceptional service to every guest. While we review the situation, please accept our apologies for the trouble you had due to this. Please connect with the hotel directly for further assistance. Our entire team would love you to experience our hotel the way you should have on this visit. Thanks again for being our guest and sharing your feedback on the convenience of the location near the airport.Sincerely,Hotel Management

10/10 - 훌륭해요

Judith

좋아요: 청결 상태, 직원 및 서비스
Just checked in haven’t looked around
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 5일
Dear Judith, Thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all our guests; therefore, we hope you will have a pleasant stay. It is our pleasure to host you, and we look forward to your next visit with us.Sincerely,Hotel Management

10/10 - 훌륭해요

Jeffy 님, Charlotte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
N/A
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Bernard

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
People hanging around the lobby and outside front with old cars blocking entrance to the building drinking and smoking. Was made to feel very unsafe. Room smelled of smoke and very fowl odors. Very dissatisfied with the cleanliness of the room, a phone so dirty that no one would put it to their face. The smell of pot in the lobby at 5:00 in the morning of 3/3/24. Ask one of your executives to stay there on a Saturday night. I will not be staying in one of your hotels again. I would think a break room for guests would very helpful.So a person could feel comfortable walking through your lobby.
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 5일
Dear Bernard, Thank you for reviewing our hotel. We sincerely appreciate your feedback, and we apologize for the oversight by our housekeeping staff during your recent stay. It is disappointing that your experience did not meet our high standards. Rest assured, we take this matter very seriously and will ensure that such oversights are not repeated. Your patience during your stay is greatly appreciated. We value your patronage, and we hope to host you again in the future, providing you with a flawless and memorable experience that reflects our commitment to excellence.Sincerely,Hotel Management

4/10 - 별로예요

Courtney

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The hallways smelled terrible as well as the rooms. There was no working light in the elevator so it was pitch black.
2024년 1월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 22일
Dear Courtney, We truly regret to learn about your disappointing experience at our hotel. Please accept our sincere apologies for any inconvenience you encountered during your stay. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring every guest receives the highest service and care. Your feedback will aid us in making necessary improvements. We genuinely hope you will consider giving us another chance to provide you with the stay you deserve.Sincerely,Hotel Management

8/10 - 좋아요

Nathan

좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Light in elevator didn’t work practically dark in it. Coffee wasn’t available during breakfast hours. Room was amazing though would go back again though.
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 10일
Dear Nathan, Thank you for choosing to stay at Extended Stay America and for taking the time to share your review. We are pleased that you had a pleasant stay except for a few issues. Our team always appreciates knowing where we can redirect our focus to strengthen our hospitality efforts, so we are grateful for each of your comments. We enjoyed having you as our guest and hope for the opportunity to host your future visits.Sincerely,Hotel Management

2/10 - 너무 별로예요

edward

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I took the family to a college bowl game in Tampa and wanted a place near the stadium. I reserved a room with 2 beds. The manager called me the day of the reservation and said all they had was single bed rooms but would give me 2 rooms at no additional charge. I told them we would arrive very late and when we got there, the staff had no idea what I was talking about. So I paid for another room and the manager refunded me the next day. Good. But then the air conditioner broke and they said they’d have someone look at it the next day, after we left. We were not in the room except to sleep and I could not imagine trying to stay very long. The beds were hard not comfortable at all. All in all, just a bad experience.
2023년 12월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 12월 29일
Dear Edward, We sincerely apologize for the challenges during your stay. The miscommunication regarding your reservation and the inconvenience with the air conditioning are regrettable. Your experience does not reflect the standard of service we aim to provide. Please be assured that we take your feedback seriously and will address the issues raised to prevent similar occurrences in the future. We appreciate your understanding and patience, and we hope to have the opportunity to regain your trust in the future. If there's anything more you'd like to share, please feel free to reach out to our customer service team.Sincerely,Hotel Management

2/10 - 너무 별로예요

craig

2023년 11월에 1박 숙박함

8/10 - 좋아요

Olmer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

4/10 - 별로예요

Samuel

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not very clean, poor customer service.
2023년 11월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 11일
Dear Samuel, Please accept our apologies for your disappointment during your stay. We always aim to provide a clean environment, excellent service, and an exceptional experience for our guests, so we apologize for the lack of hospitality and the cleanliness issue you encountered. Please be assured that we will discuss this situation with our team and reiterate the importance of impeccable customer service and attention to detail. We appreciate your feedback and hope you will consider giving us a second chance to provide you with the seamless stay you deserve.Sincerely,Hotel Management

8/10 - 좋아요

Sara

좋아요: 청결 상태
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
TERRIBLE CUSTOMER SERVICE!!!!
Terrible customer service!!!! Doris at the front desk that check me in was soooooooo rude!!! she was on the phone while helping me!! she couldn't answer any of my questions!! too busy on the damn phone!!!! get off the damn phone and do better!!! this happened on saturday october 21, 2023 at 8:35 pm
2023년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 1일
Dear Guest, Thank you for your feedback. We deeply value providing considerate and attentive service to our guests; therefore, it is disappointing to learn of the issues you experienced with one of our front desk associates during check-in, and we apologize for any inconvenience caused. Rest assured, we will take the necessary steps to rectify the situation and aim to provide you with the excellent hospitality you deserve on your next visit. Thank you for choosing us; we look forward to serving you better in the future.Sincerely,Hotel Management

4/10 - 별로예요

preetam

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I am not sure how this property earned so many stellar reviews. Right from the grimy front entrance to the rooms - this was an underwhelming experience. Only saving grace was Karla who changed my room the minute I called the front desk. The reason why I had to change my room was that I started feeling itchy soon as I lay on the sheets. Overall, this seriously isn't worth it or anything to right home about. If you want to stay close to the airport there are more modern places available.
2023년 10월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 9일
Dear Preetam, Thank you for staying with us and sharing your review. We apologize for your suite not being up to your expectations and for the inconvenience caused by moving to a new room after your arrival. We strive to maintain high standards of cleanliness and comfort, and we are sorry that we fell short in this instance. Your feedback is important to us, and we will promptly address the issues to ensure our guests have a comfortable stay. We hope you will consider giving us another chance to provide you with the relaxing holiday you deserve.Sincerely,Hotel Management

4/10 - 별로예요

Jaden Edward

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

4/10 - 별로예요

Gail

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Friendly Staff in Shabby Hotel
The hotel was difficult to locate at night because all the lights in the parking lot and on the building were out. One lobby light inside was on so we could see the doorway entrance. The woman at the desk was friendly and helpful. The hotel is in sad shape. Our room was clean but One corner of bathroom tile was coming up and moldy. It appeared room was as cleaned as the cleaner could make it given what he had to work with. The mattress was horrible with lumps. Pillows were flat. Breakfast was snack bars and packaged muffins with coffee. Grits were gone when I arrived. Again the check out desk attendant was friendly and efficient.
2023년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 7일
Dear Gail, Thank you for being our guest. We are sorry for the disappointment with the bathroom condition and the inconvenience in your suite, and we understand your frustration about not getting a maintained room. We examine the room before guests arrive, but we'll speak to our team about missed areas. Our expert team is already at work to ensure seamless delivery. Your remarks about the breakfast are shared with the Brand Leaders for improvement. Please return; we will surely provide you with the outstanding stay you deserve.Sincerely,Hotel Management

6/10 - 괜찮아요

Nathan

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Rooms need updating
2023년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 28일
Dear Nathan, We appreciate you being our guest and sharing your observations. We are glad your stay with us was enjoyable on many levels, but we are sorry you felt our suites needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It would be our pleasure to welcome you back soon. Sincerely,Hotel Management

10/10 - 훌륭해요

Pyketa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Jenny

가족 여행
좋아요: 편의 시설/서비스
The ladies at the front desk are so helpful made the check in process a breeze.
2023년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 25일
Dear Jenny, Thank you for being our guest and for reviewing your experience at our hotel. It's so nice to know we exceeded your expectations. We work hard to provide high levels of service, and we're glad you were satisfied with the service you received from our front desk associate. We will share your compliments with the team to let them know their efforts are appreciated. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America.Sincerely,Hotel Management

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
Inexpensive, close to airport
Hotel is dark and dated, moderately clean, but inexpensive and close to airport.
2023년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 21일
Dear Guest, Thank you for selecting our hotel and taking the time to write a review. We appreciate you pointing out specific items you loved and areas where we can improve. While we are pleased that you loved our proximity to the airport and the value of your stay, we apologize for not living up to your expectations regarding the condition of our property. We agree that some areas in our hotel are beginning to show their age, and we are having similar discussions and have shared your feedback with the appropriate individuals for the future modernization of our hotel. We hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Sincerely,Hotel Management

8/10 - 좋아요

Kristen

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Older property but still was a decent spot to stay for one night
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Donna

2023년 9월에 1박 숙박함

8/10 - 좋아요

Katrina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
Great place to stay for one day or more,front desk person makes you feel very welcome to be there and helpful great service
2023년 8월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 8월 28일
Dear Katrina, Thank you for your kind words. It was a pleasure to read that our front desk associates took excellent care of you during your time with us. We will enjoy sharing your compliments with our devoted staff. Thank you again; we look forward to your next visit to Extended Stay America.Sincerely,Hotel Management

2/10 - 너무 별로예요

SHAQUITA

2023년 8월에 1박 숙박함

6/10 - 괜찮아요

patricia

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Carl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I live rhat each room has a little kitchenette with a 2 burner stovetop a full size refrigerator, overhead microwave, and a sink. Each room, also, is pretty large. The beds are very comfortable andbi always get a good night sleep. If i were tonhave a complaint it would only be that you only get a bar soap for the shower. Where most other hotels at this level give uou a body gel or shower gel .
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Njeri

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Your entire front desk should not be there
2023년 7월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 7월 29일
Dear Njeri, Thank you for your recent stay at our hotel. It is disappointing to read your feedback, and we sincerely apologize for not providing you with the outstanding stay you deserve. Providing excellent hospitality to every guest is our top priority; therefore, we will address this with our staff at the front desk for appropriate action. We hope you will give us another chance to show you our commitment to great experiences. Sincerely,Hotel Management

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 1박 숙박함

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My overall stay was very nice. I would state the overall cleaning of the hotel could be better. I saw a few things that needed some work. For instance the sink has two holes that are in the rear of the sink that was not cleaned properly. I don't know if it was old tooth paste or cunk. I suggest housekeeper's keep a 100 point cleaning list and always maintain outstanding cleaning of hotel rooms. I also would check the hotel website before booking. I book with hotels.com and was charged $97 for 1night. I went on the hotel website and I could have book for $50 a night and stayed for 2 night.
2023년 7월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 7월 8일
Dear Michael, On behalf of our team at Extended Stay America, thank you for the review. We strive to deliver clean, comfortable accommodations and outstanding service to every guest; therefore, we appreciate you noticing our efforts. Please know your concerns will be shared accordingly with the appropriate individuals. We enjoyed having you and hope to continue being your hotel of choice whenever you return to the city.Sincerely,Hotel Management

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were amazing, I showed up earlier than expected and they were more that’s willing to accommodate as far as they could! I couldn’t have asked for a better stay. This will definitely be my go to place when I visit Tampa! They are extremely close to the studio and everything else is very accessible! I loved my trip!
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Zantwann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay
The room was clean and the area was quiet.. it’s missing the pool lol but overall a good stay
2023년 6월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 6월 9일
Dear Zantwann, We appreciate you choosing Extended Stay America for your recent visit to the area. We are glad you enjoyed everything about your time with us. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile! Thank you for being our guest, and we look forward to seeing you soon.Sincerely,Hotel Management

6/10 - 괜찮아요

Jessica

2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Jorge

출장 여행
50/50
Most of the staff were nice and helpful. Manager seems to always have an attitude when checking in or out though.. I’ve stayed here many times and figured the first time she might of had a bad day but after 5 different stays here, she seems to always have a bad attitude and doesn’t even say you’re welcome after saying Thank you multiple times. Was treated as if I was some type of criminal or not welcomed by her. Even though she’s seen me multiple times she continues to give me the “you bother me” Attitude.. besides that the other guest that hang out in the parking lot all night made me decide to no longer stay at this location.
2023년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 5월 31일
Dear Jorge, We are sorry that we did not meet your expectations regarding our service, and we hope you will accept our apologies for what transpired. We are looking into the matter to see what went wrong because our team is well-trained to treat our guests courteously and attend responsively to their needs. Such an instance is not the impression we want our guests to think of us. Moreover, we are sorry for the inconvenience caused by the guests hanging out in the parking lot. Please be assured that we have taken note of all the concerns you raised to address them adequately, and we hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Sincerely,Hotel Management

4/10 - 별로예요

Wendy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함

8/10 - 좋아요

Jason

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Super clean but...
Checking in was easy and quick. The room smelled like 4 people were smoking marijuana, it was pretty bad but very clean. Checkout did not happen as the front desk person was non-stop talking with another guest, so we just left. The breakfast is NOT a breakfast, just some prepackaged muffins and granola bars with coffee - no juice.
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Rozita

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Arrived there waited 20 minutes no receptionist. Very dirty and damaged
2023년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 5월 18일
Dear Rozita, Thank you for taking the time to write a review of your stay. We apologize for the inconvenience caused during check-in. The lack of responsiveness of our staff and the condition of our hotel you describe is unacceptable and not representative of our quality standards. We are meeting with staff members to discuss this situation and reiterate the importance of impeccable customer service and attention to detail. We hope you will give us another opportunity so we can leave you with a much better impression on your next visit. Sincerely,Hotel Management

6/10 - 괜찮아요

Eric

별로예요: 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great people
2023년 5월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 5월 12일
Dear Anthony, Thank you for your review! We're thrilled you encountered great people at Extended Stay America. Our team takes pride in providing excellent service to our guests, and we're glad they made a positive impression on you. We appreciate your kind words and look forward to serving you again on future visits!Sincerely,Hotel Management

10/10 - 훌륭해요

ricardo j

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The stay was good but we kept smelling the cigarette odor in the room
2023년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 5월 6일
Dear ricardo, Thank you for sharing your feedback about your stay at Extended Stay America. We apologize for any inconvenience caused by the lingering cigarette odor in your room. We strive to maintain a smoke-free environment and will address this issue with our housekeeping team to ensure a thorough inspection and deodorization of the room. We appreciate your understanding, and we hope to have the opportunity to provide you with an improved experience during your next visit.Sincerely,Hotel Management

10/10 - 훌륭해요

Anthony

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service
2023년 5월에 4박 숙박함

4/10 - 별로예요

Rita

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So it was not super clean - the staff were impolite.
2023년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 5월 1일
Dear Rita, Thank you for taking the time to give us your feedback regarding your recent stay. We are disappointed to read about the cleanliness concerns you had with your room. Our housekeeping team will address this on a priority basis, and we are confident this will be avoided. Also, we regret the issues that you had with our front desk, and this is not what we expect from our staff, and they are trained differently. Please give us a second chance to deliver the experience you should always expect from our hotel.Sincerely,Hotel Management

10/10 - 훌륭해요

Anthony

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very clean and professional staffing
2023년 4월에 4박 숙박함
답변 제공: Hotel Management 님, 2023년 5월 1일
Dear Anthony, It is wonderful to read your review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we succeeded during your stay. Your comments will be shared with our team, and we appreciate your recognition of their dedication to outstanding hospitality. Thank you for being our guest, and we look forward to your next stay! Sincerely,Hotel Management

4/10 - 별로예요

Carlos

별로예요: 직원 및 서비스
Terrible customer service, overpriced
2023년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 4월 26일
Dear Carlos, Please accept our apologies for your disappointment during your stay. Providing outstanding customer service to every one of our guests is always our top priority and is something we pride ourselves on. Therefore, we are sorry to learn this was not your experience. Please be assured your comments have been shared with the appropriate departments. On behalf of our entire staff, we look forward to welcoming you back to stay with us again.Sincerely,Hotel Management

10/10 - 훌륭해요

Lane

2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Talishayrani

아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Son unos pillos nos robaron el dinero y encima nos dejaron sin habitación
2023년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 4월 22일
Dear Talishayrani, Thank you for your feedback. We are disappointed about your experience at our hotel as we like our guests to leave with a different impression. What you described is unacceptable, and we will address this appropriately. Please consider this an isolated incident and return for another stay. We would love to provide you with the hospitality you should have experienced on this visit.Sincerely,Hotel Management

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service and good all around
Found the room to be in great shape, Clean, and more than I expected.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Jorge

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel at a great price. Walking distance from the Raymond James Stadium.
2023년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 4월 19일
Dear Jorge, Thank you for including Extended Stay America in your travel plans. It's nice to know you loved our location, close to Raymond James Stadium within walking distance, and found us to be of great value. Thank you for taking time out of your day to recognize our efforts. We hope to be your hotel of choice anytime you visit Tampa.Sincerely,Hotel Management

10/10 - 훌륭해요

Daniel

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Kara

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Fatouma

2023년 3월에 8박 숙박함