야외 수영장

페어필드 인 & 스위트 바이 메리어트 산호세 에어포트 여행 후기

3 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 526개" "
평점 8 - 좋아요. 1003개 이용 후기 중 314개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 88개" "
평점 4 - 별로예요. 1003개 이용 후기 중 44개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 31개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

YOUNGMOON

2023년 7월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 7월 27일
Thank you for sharing your feedback!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

10/10 - 훌륭해요

Inc.

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 2박 숙박함
답변 제공: Tiu F 님, 2020년 1월 22일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Good experience.
2019년 6월에 1박 숙박함
답변 제공: Tiu F 님, 2019년 7월 3일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Nhu 님, Ridgefield

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

YUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wish be silence for the bedroom
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 18일
YUN, thank you for choosing Fairfield Inn & Suites San Jose Airport. We appreciate your feedback regarding room noise. We always aim to deliver a calm and serene atmosphere for our guests and your comments will help us strive for further improvement. We look forward to the opportunity to welcome you back in the near future.

10/10 - 훌륭해요

Edmundo Cesar Gutierrez

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El hotel esta bastante bien .tiene todas las.amenidades
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 17일
Edmundo, ¡gracias por tu perfecta reseña! Estamos encantados de que Fairfield Inn & Suites San Jose Airport pueda brindarle todas las comodidades que necesita para una estadía placentera. Valoramos sus comentarios y esperamos darle la bienvenida nuevamente.

10/10 - 훌륭해요

Cesar 님, Las Vegas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Like: Staff was verynice and helpful. Room was clean. Did not like: the location is too tight, too crowded, difficult to maneuver a car in the parking lot.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Cesar, thank you for taking time to share your feedback. We're glad to hear our team members at Fairfield Inn & Suites San Jose Airport were kind and that you found the rooms to be spotless. Regrettably, we acknowledge that our parking facilities could be a bit challenging to navigate. Your comment is noted as we consider future improvements to enhance our guests' experience. We hope to have you back when your travels bring you to San Jose again.

8/10 - 좋아요

Natalia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 1일
We appreciate your lovely rating, Natalia!The satisfaction of our guests is important to us so we can't wait to see you back again at Fairfield Inn & Suites San Jose Airport soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

8/10 - 좋아요

Schontel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lobby floors look they need to be cleaned. Walls are very thin and you can hear everything upstairs every time someone walks and talks in their room. Convenient and near airport.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 28일
Schontel, thank you for sharing your insights on your recent stay. It's regrettable to hear that some aspects of your stay didn't meet your expectations, especially when it comes to the noise disturbance and the cleanliness of certain areas. Your comments are most helpful as we're always looking to improve upon our guest experience. We're glad you appreciated the convenience of our location near the airport. We hope you'll give us another opportunity to serve you better in the future.

6/10 - 괜찮아요

LEONARD

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You could hear everything from the room above.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 27일
Leonard, thank you for your feedback. We regret to hear about the noise disturbances experienced during your stay. Our team is committed to ensuring guest comfort and satisfaction, and we take such concerns seriously. We will work towards solving these issues in our continual efforts to improve the guest experience. We appreciate your understanding and hope to have the chance to serve you better in the future.

4/10 - 별로예요

Rafael

가족 여행
별로예요: 숙박 시설 상태 및 시설
There was no toilet paper in room nor soap at bathroom sink. Shower body wash was empty. Disappointing in many ways.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 27일
Rafael, we sincerely regret to hear of your disappointing experience. It is paramount that our accommodations are always well-stocked, and we'll certainly look into improving these details. We appreciate your feedback as we continually strive for excellence.

10/10 - 훌륭해요

Hatem

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service and close to airport. Shuttle to airport is great
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 22일
Hatem, we're elated to hear about your enjoyable experience at Fairfield Inn & Suites San Jose Airport. We are proud of our strategic location and impeccable service. It's wonderful to know that our airport shuttle added to your ease. We look forward to welcoming you back soon.

10/10 - 훌륭해요

Jonathan

Superb! Room clean, friendly staff, free breakfast, restaurants close by for lunch and dinner. They even have a robot that brings things to your room.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 17일
Jonathan, we're delighted to know you enjoyed your stay at Fairfield Inn & Suites San Jose Airport. It's wonderful to hear you appreciated our spotless rooms, warm team members, and convenient location. Isn't it delightful having our robotic delivery system at your service too? We look forward to hosting your future visits.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 17일
Thank you for the wonderful rating, Jennifer!It's fantastic you enjoyed your time at Fairfield Inn & Suites San Jose Airport so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

10/10 - 훌륭해요

Tony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No additional comments
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 13일
Tony, we're delighted to hear that you had a pleasant stay at Fairfield Inn & Suites San Jose Airport. We appreciate your support and hope to welcome you back in the near future!

8/10 - 좋아요

Azizul

연인과의 여행
Everything went well. They clean the room once in every two days!
2024년 2월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 3월 8일
Azizul, thanks for your feedback. Fairfield Inn & Suites San Jose Airport is thrilled to hear your stay was smooth. We adhere to unique cleaning schedules to maximize comfort and cleanliness during your stay. We appreciate your recognition and look forward to welcoming you back soon.

8/10 - 좋아요

Angela

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property, nice walking trail. Very close to airport. Breakfast was awesome. Just leave NOTHING in your vehicle. (Not even a water bottle!)
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 8일
Angela, it's wonderful to hear that you appreciated the beautiful surroundings at Fairfield Inn & Suites San Jose Airport along with our proximity to the airport and our impressive breakfast. We are sorry to hear about your concern related to vehicle security. We strive to maintain a secure environment and will certainly take your comment into account to improve our guest's experience. Thank you for your feedback and we look forward to seeing you again soon.

10/10 - 훌륭해요

Manyi

I like the front desk staff nice
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 7일
Manyi, thank you for your wonderful feedback regarding Fairfield Inn & Suites San Jose Airport. We're glad to hear that our front desk team members made your experience pleasant. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Veeru

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 3일
Thanks for the outstanding rating, Veeru!We're delighted your time at Fairfield Inn & Suites San Jose Airport was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 - 훌륭해요

Victor

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice garden area with pool and spa.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 27일
Victor, it's wonderful to hear that you appreciated the beautiful garden area, pool, and spa at the Fairfield Inn & Suites San Jose Airport. We believe these amenities truly contribute to a relaxing environment. We hope to serve you again on your next trip to San Jose.

8/10 - 좋아요

Christopher

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great coffee and above average breakfast!
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 9일
Christopher, thank you for sharing your kind words about your experience at Fairfield Inn & Suites San Jose Airport. We're glad to hear that our coffee and breakfast offerings exceeded your expectations. We value your feedback and hope to welcome you back soon for another pleasant stay.

8/10 - 좋아요

Nhan

2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 22일
Thank you for the great rating, Nhan!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Fairfield Inn & Suites San Jose Airport. We'd like to share an even better experience with you soon.

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 2일
Anthony, thank you for your concise yet positive comment regarding Fairfield Inn & Suites San Jose Airport. We're thrilled to know your stay was great. We hope to serve you again in the future!

6/10 - 괜찮아요

John

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 31일
John, it seems like your experience at our hotel was average. At Fairfield Inn & Suites San Jose Airport, we strive for our guests' complete satisfaction. If there are any areas of improvement that you identified during your stay, please do not hesitate to share them with us. We appreciate your visit and are dedicated to refining our service for your future stays.

10/10 - 훌륭해요

Patty

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay and lose to many amenities
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 29일
Patty, it's wonderful to hear that you found the Fairfield Inn & Suites San Jose Airport a pleasant place for your stay. We're glad you appreciated our convenient location close to many amenities. Thank you for your positive comments, and we hope to welcome you back in the future.

10/10 - 훌륭해요

Yanely

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good customer service at an entrance where you walked me
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 28일
Yanely, it's wonderful to hear that the Fairfield Inn & Suites San Jose Airport demonstrated excellent guest services upon your arrival. We aim to make each moment of your stay memorable, starting right from the entrance. We're looking forward to welcoming you back in the future.

10/10 - 훌륭해요

Cathleen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stay at this location often and am always welcomed back by great staff, and a great room that is always clean, comfortable, and all-around enjoyable.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 24일
Cathleen, your loyalty to the Fairfield Inn & Suites San Jose Airport is greatly appreciated and we're thrilled you repeatedly find our colleagues welcoming and the rooms to your liking. We eagerly look forward to making your future stays equally as enjoyable.

10/10 - 훌륭해요

Vivienne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 22일
Thanks for the perfect rating, Vivienne!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Fairfield Inn & Suites San Jose Airport.Have a wonderful day!

10/10 - 훌륭해요

Jason

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 1월 18일
Jason, it's great to hear that you had a top-tier experience at Fairfield Inn & Suites San Jose Airport. Appreciating your rating, we hope to see you again in the future for another excellent stay.

10/10 - 훌륭해요

mike

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would highly recommend this hotel to anyone. Great Place.
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 17일
Mike, we're thrilled that you found Fairfax Inn & Suites San Jose Airport to be a wonderful place to stay and are honored by your recommendation! We look forward to welcoming you back for yet another great experience.

4/10 - 별로예요

Jean

J’ai réservé au Fairfield Inn & Suites à San Jose Californie par erreur. J’aurais dû réserver au Fairfield Costa Rica. Est-ce qu’il y a une possibilité de remboursement considérant que j’ai tout de même réservé une chambre au Fairfield & Suites au Costa Rica. Merci de votre compréhension! Jean Bédard
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 14일
Jean, c'est dommage d'apprendre la confusion de réservation que vous avez vécue. L'hôtel ne gère pas directement les problèmes financiers, il est conseillé de consulter Expedia ou la plateforme de réservation appropriée que vous avez utilisée pour connaître les solutions potentielles. Nous apprécion votre compréhension en la matière.

10/10 - 훌륭해요

Donald 님, Itasca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed for about 12 hours. Bed was comfortable and the facilities were as expected. Perfect for an overnight stay if you’re getting in late. The property looked very nice as well, although we did not use it. Large pool, decent gym facility, and the grounds were very well manicured
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Donald, it's great to hear that you found the comfort and amenities at Fairfield Inn & Suites San Jose Airport to be to your liking. Our extensive facilities, including the pool and gym, are indeed an added bonus for guests to enjoy. We appreciate your positive feedback and look forward to the opportunity of welcoming you back for a more extended stay.

8/10 - 좋아요

Ernesto

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Toilet sucked
I stay there often. Great place just bc of the rain maybe the toilet was getting clogged. I had to plunge it lol. That’s the only thing
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 12일
Ernesto, we're glad to hear that Fairfield Inn & Suites San Jose Airport is your go-to choice when in town. We appreciate your understanding and humor during the unexpected bathroom hiccup that you encountered. Our team is always here to help in these situations, don't hesitate to reach out next time. Thank you for your continued patronage and looking forward to welcoming you back again soon.

10/10 - 훌륭해요

Michael

2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 2일
Michael, thank you for taking the time to rate your stay at Fairfield Inn & Suites San Jose Airport. It's delightful to know that your visit met your expectations. We eagerly anticipate your next visit and hope to continue providing top-quality experiences.

10/10 - 훌륭해요

OCTAVIUS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Desk staff were helpful in answering my questions. I liked the gated exterior to go back to lobby! Felt safer that way.
답변 제공: Customer Service 님, 2024년 1월 13일
Octavius, thank you for highlighting the amicability of our team members at Fairfield Inn & Suites San Jose Airport and the sense of security our establishment's layout provided. We are thrilled you found our team helpful and you appreciated the extra steps we take in ensuring guest safety. Looking forward to welcoming you back. Safe travels!

10/10 - 훌륭해요

Susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a perfect hotel for us . It is very clean and very quiet . The service at the front desk was making . We had a great shuttle from the airport and the staff arranged a taxi for us to go to the airport . Excellent customer service
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Susan, we're delighted to hear that Fairfield Inn & Suites San Jose Airport provided a perfect experience for you. It's great to know that the cleanliness, serene environment, and exceptional front desk service met your needs. We're also pleased that our team members made your transportation arrangements hassle-free. We truly appreciate your kind words about our customer service. We hope to welcome you back soon for your future travels.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelent
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
David, it's fantastic to hear that your stay at the Fairfield Inn & Suites San Jose Airport was superb. We strive to provide excellent service and we're delighted you've experienced it first-hand. We truly appreciate your feedback and look forward to welcoming you back on your next trip.

10/10 - 훌륭해요

Jeanet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff.
답변 제공: Customer Service 님, 2024년 2월 9일
Jeanet, your kind words about the Fairfield Inn & Suites San Jose Airport are much appreciated. It's wonderful to know that our team members' friendliness contributed to your positive experience. We look forward to seeing you again on your next visit.

8/10 - 좋아요

Ishoo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was so beautiful but the heating was so noisy and couldn’t be controlled. I had to turn it off even I complained to hotel
2023년 12월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Ishoo, thank you for taking the time to share your experience at Fairfield Inn & Suites San Jose Airport. We're pleased to hear you found our property appealing. Regarding the heating system, we appreciate your patience and hope this did not cast a shadow over your overall stay. We assure you that our team members are actively working to address such issues for uninterrupted comfort. We hope for the opportunity to better serve you in the future.

10/10 - 훌륭해요

Ana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 8일
Thanks, Ana! It's outstanding your time at Fairfield Inn & Suites San Jose Airport was fantastic. We can't wait until your next visit!

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well rested
My trip was amazing. The room was clean. Check in and check out was fast. Breakfast was excellent.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 4일
William, it's wonderful to hear that your trip at Fairfield Inn & Suites San Jose Airport was amazing. We're glad that our swift check-in and check-out process, spotless rooms, and delicious breakfast met your expectations. We look forward to your next visit.

10/10 - 훌륭해요

james

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
James, thank you for choosing Fairfield Inn & Suites San Jose Airport and rating us so highly. We’re thrilled to know that your stay was great, and we hope to welcome you back during your next visit to the San Jose area. Safe travels!

10/10 - 훌륭해요

Tu

2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 22일
Thank you for taking the time to leave this wonderful rating, Tu! We hope to see you again soon at Fairfield Inn & Suites San Jose Airport so we can share yet another amazing experience!

10/10 - 훌륭해요

Judy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to airport
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 31일
Thank you for sharing your perfect rating with us, Judy!It's wonderful to see how much you appreciated your time at Fairfield Inn & Suites San Jose Airport! We want everyone to feel right at home at Fairfield Inn & Suites San Jose Airport. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

8/10 - 좋아요

Beth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good enough
The beds were super comfortable. Not good sound proofing
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 31일
Thanks for the great rating, Beth!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Fairfield Inn & Suites San Jose Airport soon, we'd love to have you back!

10/10 - 훌륭해요

Angel

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walking distance to train.
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 2일
Angel, we're thrilled that you enjoyed the convenient location of the Fairfield Inn & Suites San Jose Airport. We understand how important a great location is and we're glad to hear that being close to the train station added to the ease of your stay. Thank you and we hope to see you again, soon.

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Customer Service 님, 2023년 12월 27일
Timothy, it's wonderful to hear that you had a stellar experience at Fairfield Inn & Suites San Jose Airport. Your high rating speaks volumes. We look forward to the opportunity of serving you again in the future.

10/10 - 훌륭해요

Myrna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Right place
Enjoyed the hotel and treat round pool. Was walking distance to train
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 27일
Myrna, thanks for pointing out the charm of Fairfield Inn & Suites San Jose Airport. It's wonderful to hear that you could conveniently explore the surroundings. Our pool is indeed a highlight among guests and we’re pleased you could appreciate it. Looking forward to welcoming you back in the future.

10/10 - 훌륭해요

Ngoc

2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 27일
Ngoc, it's great to hear that you had a five-star experience at the Fairfield Inn & Suites San Jose Airport. Nothing makes us happier than knowing our guests leave here satisfied. We appreciate the high rating and look forward to welcoming you again on your next visit.

2/10 - 너무 별로예요

ALEJANDRO

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sábanas sucias
La habitación q me dieron estaban sucias las sabanas después me cambiaron a otra y cuando estábamos listos para dormir encontramos pelo entre las cobijas, tuvimos que cancelar y movernos a otro hotel.
Primera habitación
Segunda habitación
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 26일
Agradecemos tus comentarios, Alejandro.Estamos profundamente decepcionados de que haya tenido tales desafíos durante su estancia con nosotros. Lamentamos que su habitación no haya sido renovada adecuadamente. Nos apegamos a un estándar mucho más alto, por lo que abordaremos sus inquietudes con nuestro equipo para ayudarnos a rectificar estos problemas en el futuro.Esperamos que nos brinde otra oportunidad de compartir una experiencia más positiva con usted pronto.