스포츠 시설

페어리 노우 호텔 여행 후기

3 out of 5
페어리 노우 호텔
Dumbleton Road, Wilderness, Western Cape

이용 후기

6.8
평점 10 - 훌륭해요. 15개 이용 후기 중 2개" "
평점 8 - 좋아요. 15개 이용 후기 중 5개" "
평점 6 - 괜찮아요. 15개 이용 후기 중 5개" "
평점 4 - 별로예요. 15개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 15개 이용 후기 중 0개" "

6.6/10

청결 상태

7.2/10

직원 및 서비스

10/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

Reshen

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
disappointing stay
Place is more of a lodge than a hotel. Needs some maintenance... especially the bathrooms, did not feel comfortable! However nice garden setting. Also, I made a booking for 4 rooms to sleep a total of 9 adults and 3 kids two months prior which was paid for already. On the day of my check in I get called so say that I still have to pay for the kids!!! Felt like i was being held to ransom!
2020년 3월에 1박 숙박함

4/10 - 별로예요

Craig

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing
My room was much more "basic" than I expected from the pictures, and definitely not worth 3-stars as advertised. The hotel had no hot water during my stay, and I wasn't told that at check-in, they waited for me to discover it myself. Breakfast was good, but I won't be going back.
2020년 2월에 1박 숙박함

6/10 - 괜찮아요

Mr L R

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Average hotel stay
Very run down but huge potential
2019년 12월에 1박 숙박함
답변 제공: Anina - Marketing Manager 님, 2020년 1월 13일
Good Morning Mr L R Thank you for taking the time to write your views about The Fairy Knowe Hotel. I am delighted to announce that we have set out to upgrade and renovate in 2020. We hope that you will be visiting again later this year to see the changes made. Looking forward to having you as our guest again. Regards

8/10 - 좋아요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy at Fairy Knowe
Enjoy my stay at Fairy Knowe. Lovely atmosphere and conveniently situated for my purposes. Great breakfast!
2019년 10월에 2박 숙박함
답변 제공: Anina 님, 2019년 10월 15일
Good Afternoon Nicholas On behalf of Management and Staff of The Fairy Knowe Hotel, I would like to thank you for taking the time to write your thoughts of our establishment. Much appreciated. We are glad that you found everything to your satisfactory, and are looking forward to another visit in future. Regards

8/10 - 좋아요

Danny

좋아요: 직원 및 서비스
2019년 10월에 2박 숙박함
답변 제공: Anina (Marketing Manager) 님, 2019년 10월 15일
Good Afternoon Danny Thank you for taking the time to rate our hotel. We are glad that you found everything to your satisfactory, and are looking forward to another visit in the not-to-distant-future. Regards

8/10 - 좋아요

Lise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함
답변 제공: Anina (Marketing Manager) 님, 2019년 10월 15일
Good Afternoon Lise Thank you for rating The Fairy Knowe Hotel. We are pleased that you enjoyed your stay. Regards

8/10 - 좋아요

Pam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Inpressed
We enjoyed our overnight stay on the way home. Very impressed with the breakfast, overall good value
2019년 9월에 1박 숙박함
답변 제공: Anina (Marketing Manager) 님, 2019년 10월 15일
Good Afternoon Pam Thank you for writing a review on The Fairy Knowe Hotel. We are pleased that you enjoyed your stay, and are looking forward to another visit in the not-to-distant future. Regards

8/10 - 좋아요

Angus

좋아요: 청결 상태, 직원 및 서비스
Good budget hotel with nice breakfast. WIFI is poor.
2019년 8월에 2박 숙박함
답변 제공: Anina - Marketing Manager 님, 2019년 9월 4일
Good morning Angus Thank You for taking the time to write your thoughts about The Fairy Knowe Hotel. As all our online booking sites state, the wi-fi connection for guests does not include the rooms. It is only available in the communal area next to the reception, and free of charge. Hope to see you again soon.

6/10 - 괜찮아요

Michael

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Great for a quick stay!
Beautiful location, rooms a bit dated, could have been cleaner, also they were very cold at night. Breakfast was a bit lacking in terms of quality, but was sufficient. The guy who checked us in could have been more welcoming, but the lady who did the checkout was lovely.
2019년 6월에 1박 숙박함
답변 제공: Anina 님, 2019년 8월 19일
Good Morning Michael. Thank you for taking the time to review The Fairy Knowe Hotel. Your feedback has been forwarded to the manager of the property for urgent attention. We are glad that you enjoyed your stay, and hope that you will visit us again in future. Regards Anina Marketing Manager

4/10 - 별로예요

Mark

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
If the manager on duty the evening I booked in, could smile, I felt so unwelcome. At morning breakfast, I got the same cold reception from the lady doing the breakfast. Never again will you see me.
2019년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worth a Visit.
Staff were very pleasant and accommodating. The building is a bit aged as are some of the rooms, but it is a known historical hotel in the area so this was expected. The Rooms are clean and serviced daily though which was more important to us. Breakfast was great. Area is amazing.
2019년 6월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All in all very nice accommodation! Especially the free use of the canoes is unique
2019년 3월에 1박 숙박함
답변 제공: Anina - Marketing 님, 2019년 4월 10일
God Afternoon. On behalf of the Fairy Knowe Hotel, I would like to thank you for taking the time to write a review on our property. Heart warming to hear that you enjoyed your stay, and looking forward to your next visit Regards

4/10 - 별로예요

Helen

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Budget hotel with potential.
This hotel is good for a budget traveller, very basic and value. We were in family room in main building which was tired and a bit drab. Restaurant was excellent value and the wait staff were lovely. Place needs some investment, location fantastic.

6/10 - 괜찮아요

Craig

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice location but dated room
The room was spacious with a balcony looking over the river. The hotel also had canoes free of charge to rent. Sadly the room was dated and smelt very musty though...really in need of a revamp. There was also no heater so we were a little chilly at night.

6/10 - 괜찮아요

Danial Ronald 님, Windhoek, Namibia

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
A tired old lady
First stay at the Fairy Knowe Hotel after 38 years. Lovely to be back in Wilderness the place of my birth 61 years ago in 1955. So the visit was a walk down memory lane in the presence of my oldest brother. Also had an opportunity to visit a project at a primary school in an impoverished part of Hoekwil that is being supported by the Rotary Club of George. Wonderful community service by local Rotarians. Back to Fairy Knowe Hotel. The hotel is a tired old lady and in need of a make-over or an upgrade. Informed a refurbishment exercise has started and saw evidence thereof. Generally the stay was pleasant although the breakfast was a let down. For example other than bland watermelon and peeled citrus no fresh fruit.