외관

포 포인츠 바이 쉐라톤 로스앤젤레스 웨스트사이드 여행 후기

3 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1004개 이용 후기 중 579개" "
평점 8 - 좋아요. 1004개 이용 후기 중 257개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 89개" "
평점 4 - 별로예요. 1004개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 48개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very noisy
The hotel is just next to the highway so its very annoying when u get to sleep.
2023년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 5월 22일
Thank you for taking the time to submit this feedback.We are always working as hard as we can to provide the best stays for our guests. We regret to hear about your experience. We will share all of your concerns with our team moving forward. We hope you plan on staying with us again soon. We'd love to improve your opinion of us.

10/10 - 훌륭해요

JAEUNG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 3박 숙박함
답변 제공: Diana Fonua Front Desk Supervisor 님, 2023년 1월 20일
Hello!Thank you for choosing our hotel. Thank you for the score you provided our hotel. We appreciate you. Hope to see you again soon!

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very reasonable! would like to stay again.
2021년 11월에 4박 숙박함
답변 제공: Diana Fonua 님, 2021년 12월 2일
Thank you so much for your feedback! We can't wait for your return! Warm Regards, Diana Fonua

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 6박 숙박함
답변 제공: Tiffany Young, Director of Sales 님, 2021년 8월 23일
Thank you for the AWESOME feedback. We hope to see you again soon. Sincerely, Tiffany Young Director of Sales

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 2박 숙박함
답변 제공: Tiffany Young, Director of Sales 님, 2020년 11월 24일
Thank you for the feedback. We hope to see you again soon. Have a safe and fun Thanksgiving. Sincerely, Tiffany Young Director of Sales

8/10 - 좋아요

naye

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
출장시 이용하기엔 괜찮은 편
전반적으로 만족했습니다. 숙소는 깔끔했고 공항이나 저의 출장지역과도 멀지 않아 이동이 편리했습니다. 그렇지만 공항쪽과 가깝다 보니 다운타운이나 혹은 그 외 유명 지역으로의 이동은 대체적으로 차량을 이용해서 40~60m가량 소요된 측면이 있어 관광하실 분들은 그 부분을 참고하셔야할 것 같습니다. 조식은 종류가 많진 않았지만 아침을 가볍게 간단히 해결하기엔 적합했습니다. 미니바와 룸서비스가 없고 Grab & go의 경우도 오후 10시에 서비스를 마감합니다. 방안의 온도를 자체적으로 조절하는 방식이 아니라서 그 부분이 좀 아쉬웠습니다.
2019년 7월에 7박 숙박함
답변 제공: Tiffany Young, Director of Sales 님, 2019년 8월 8일
Thank you for the feedback. Sincerely, Tiffany Young Director of Sales

10/10 - 훌륭해요

Alfredo

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it
2024년 4월에 2박 숙박함

8/10 - 좋아요

Gabbrielle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to lots of amenities
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 18일
Gabbrielle, we're pleased to know that you enjoyed the convenient location of Four Points by Sheraton Los Angeles Westside. Our prime position offers easy access to multiple local amenities which our guests find beneficial. We're glad to note this added positivity to your experience. It was our pleasure hosting you and we hope to do so again in the future.

10/10 - 훌륭해요

Tzetzangari

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best hotel I have stayed at. Very understanding
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 17일
Tzetzangari, it's fantastic that you consider Four Points by Sheraton Los Angeles Westside the best hotel you've experienced. We're thrilled to be recognized for our understanding nature. We eagerly await your next visit.

10/10 - 훌륭해요

Kamer 님, East Greenwich

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very helpful and friendly front desk. I could able to check-in earlier.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
Kamer, it's delightful to hear about your positive experiences with our front desk team at the Four Points by Sheraton Los Angeles Westside. We're glad that the early check-in could accommodate your schedule. We hope to welcome you back in the future.

6/10 - 괜찮아요

Sunil

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
We appreciate the feedback, Sunil.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

6/10 - 괜찮아요

Mamatha

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
Mamatha, it seems from your rating that your recent stay didn't meet all your expectations. Listening to our valued guests like you helps us identify areas where we might be able to improve our services. We'd sincerely appreciate if you could provide us with more detailed feedback so we can better address your needs the next time. Your enhanced satisfaction is our goal.

10/10 - 훌륭해요

Erick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 10일
Erick, it's delightful to hear you enjoyed the convenient placement of Four Points by Sheraton Los Angeles Westside. We look forward to hosting you again on your next visit.

10/10 - 훌륭해요

Roberto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe an clean!
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 10일
Roberto, it's wonderful to hear that the cleanliness and security at Four Points by Sheraton Los Angeles Westside met your expectations. We take great pride in maintaining the highest standards for our guests. Looking forward to welcoming you back on your next LA trip.

10/10 - 훌륭해요

Keira

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 7일
Thank you for the fantastic rating, Keira!We strive to make all of our guests feel welcome and relaxed during their time at Four Points by Sheraton Los Angeles Westside! We can't wait to see you again soon.

10/10 - 훌륭해요

Kevin M

2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 6일
Kevin, it's fantastic to see such a high rating for Four Points by Sheraton Los Angeles Westside! We're thrilled you had a memorable experience and hope you will choose our hotel for your future travels. Thanks for your support.

4/10 - 별로예요

CARLOS 님, guadalajara

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
El baño estaba sucio y los basureros tambien
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 1일
Carlos, lamentamos mucho los problemas de limpieza que experimentaste. La limpieza es de suma importancia y lamentamos no haberla logrado durante su estadía. Hemos enviado sus comentarios a nuestro equipo de limpieza para su revisión. Esperamos tener la oportunidad de servirle mejor en el futuro.

8/10 - 좋아요

Heidi

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Expensive parking. Great fitness center.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 30일
Heidi, it's fantastic to hear you enjoyed the outstanding fitness center at Four Points by Sheraton Los Angeles Westside. We understand your remarks regarding the parking, though please note that our rates are competitive for the area's demand. We appreciate your feedback and look forward to welcoming you again on your next visit.

10/10 - 훌륭해요

Shania

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is always clean. Easy check in. Good area. I frequent this hotel when I’m visiting Los Angeles.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 27일
Shania, it's always a pleasure to hear from our returning guests. We're thrilled you find Four Points by Sheraton Los Angeles Westside consistently tidy and convenient and appreciate the ease of check-in. Your continued patronage means a lot to us. We look forward to hosting you again the next time you visit Los Angeles.

8/10 - 좋아요

Danielle

좋아요: 청결 상태
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 28일
Danielle, it's great to hear you had a positive experience at Four Points by Sheraton Los Angeles Westside. We appreciate your rating and look forward to providing another enjoyable stay the next time you're in Los Angeles.

10/10 - 훌륭해요

Nancy

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 14일
Thanks for the amazing rating, Nancy!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Four Points by Sheraton Los Angeles Westside!

10/10 - 훌륭해요

Kristin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had dinner at the bar and food was surprisingly better than expected. Bartender was helpful and friendly.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 25일
Kristin, it's wonderful to hear that your dining experience at Four Points by Sheraton Los Angeles Westside exceeded your expectations. It's great to know that the remarkable service provided by our bartender made a positive impression on you. The team is delighted to hear about this. We look forward to welcoming you back for another delightful experience soon.

10/10 - 훌륭해요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Douglas, it's great to see your perfect rating of Four Points by Sheraton Los Angeles Westside. Your support and presence are truly appreciated. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Tinku

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay, would stay here again!
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 24일
Tinku, thank you for sharing your experience at Four Points by Sheraton Los Angeles Westside. We're thrilled to learn that you enjoyed your stay. It's wonderful when guests choose to return. We're looking forward to welcoming you back!

6/10 - 괜찮아요

Vicki

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The property was fine. The pool was supposed to be heated but it wasn’t. We talked to the manager who said it was cool outside and that’s why the pool wasn’t the promised 82 degrees. I explained then it isn’t a heated pool. She was very rude about it. I won’t go back.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 23일
Vicki, it's unfortunate to hear about the misunderstanding regarding the pool temperature. We take such concerns seriously and apologize for any perceived rudeness. It's our aim to ensure warm interaction with all our guests. We hope to regain your trust and invite you to experience our commitment to improvement next time.

2/10 - 너무 별로예요

Reynaldo

2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 11일
Reynaldo, we noticed you left a 1-star rating without any comment. Your feedback is vital to our improvement and it is regrettable to know that your stay fell short of ideals. We always aim to provide stellar guest experiences and apologize if we missed the mark this time. Nevertheless, thank you for choosing us and we hope to have another opportunity to serve you better next time.

10/10 - 훌륭해요

Rocio del Carmen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location, available shopping and eating options around at walking distance. Great staff
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 17일
Rocio, it truly makes us proud at Four Points by Sheraton Los Angeles Westside to know that you felt our location was convenient and our array of food and shopping options noteworthy. It's our pleasure to hear that our team members were able to make your stay a great one. We eagerly wait for your next visit.

8/10 - 좋아요

Steven

2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 6일
Steven, thank you for choosing to stay at Four Points by Sheraton Los Angeles Westside. It seems you had a pleasant experience with us. Your high rating is truly appreciated. We're looking forward to the chance to serve you again in the future.

10/10 - 훌륭해요

Annie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very clean, employees we’re very nice
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
Annie, thank you for sharing your positive notes about Four Points by Sheraton Los Angeles Westside. We're glad to hear you appreciated our meticulously maintained environment and found our team members exceptionally welcoming. Your positive words mean a lot to us. We are eager to provide you with another memorable stay in the future.

10/10 - 훌륭해요

Eugene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
Thanks for the outstanding rating, Eugene!We're delighted your time at Four Points by Sheraton Los Angeles Westside was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 - 훌륭해요

Laura

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room didn't have a pleasant scent. I have to get fabreeze.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 8일
Laura, it's unfortunate to hear about your experience with the room fragrance during your stay. We pay significant importance to our guest's comfort and will utilize your feedback to reassess our in-room amenities. Thank you for bringing this to our attention and we hope for a chance to welcome you back to Four Points by Sheraton Los Angeles Westside for a fresher experience.

6/10 - 괜찮아요

Leon

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
There should be an inspection of all heating and AC everyday or after a customer checks out. I woke up at 2am shivering. The heater indicated it was 90 degrees--clearly the thermostat was broken. Staff accommodated me and gave me a different room. But my sleep was disrupted and this would not have been good if I had had a big meeting the following day.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 7일
Leon, thank you for sharing your recent experience. We're sincerely sorry to hear about the challenges you faced in regards to your room's temperature control. Please know that our team members are dedicated to maintaining all aspects of guest comfort. We appreciate your understanding in moving rooms and acknowledge the disruption this caused to your sleep. Your feedback is instrumental in helping us refine our processes to better serve guests. We hope to welcome you back under improved circumstances.

2/10 - 너무 별로예요

Omar J

출장 여행
The property moved us and potentially violated rules and regulations for service animals. They moved us from our room and put us in a room that was dirty, smelled horribly and had weird liquid smears on the front door. I am not happy with my stay.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 8일
Thank you for taking the time to share your feedback, Omar. We are sorry for the issues you had during your stay. Please allow us to perform an investigation into this issue.

8/10 - 좋아요

Aravindhan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
NA
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 3일
Thank you for the 4-star rating, Aravindhan!We are delighted to see that you had a wonderful time at Four Points by Sheraton Los Angeles Westside. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

10/10 - 훌륭해요

Gwendolyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not much to do in the immediate area, but otherwise really clean and nice!
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 28일
Gwendolyn, thank you for making the Four Points by Sheraton Los Angeles Westside your choice during your stay in the city! We're thrilled to know you found your accommodations pleasing and clean. It's important to us that every guest feels comfortable and at home and we're glad to note we hit the mark with you. We also note your input regarding the local area and hope on your next visit, you will be able to explore more of what this unique city has to offer. Thank you again for your kind words and we can't wait to see you on your next visit.

4/10 - 별로예요

Randall

연인과의 여행
좋아요: 청결 상태
Conveniently located to LAX. We avoided an early morning drive from Ventura County and choose this property as a Sheraton. For the price and what we got for the money, I would have preferred waking up at 3:00AM for the drive. Come on- 1 bottle of water, you have to pay to park,the sink did not drain, and I have marks on my body from the bed springs. Bad. My cabin on MSC and NCL are bigger. Bad choice. Oh- $20.00 for a breakfast roll and coffee -
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 25일
Randall, we appreciate your valuable feedback. It is unfortunate that the value you found at our property did not meet your expectations. Please accept our apologies for any discomfort you faced, particularly with the bathroom facilities and bedding. Please note that we take all guest reviews seriously and are committed to offering excellent experiences. It seems we fell short during your stay, and we will work diligently to improve. We hope that should you return to the area, you'll consider giving us another chance to demonstrate the high standards we usually uphold.

10/10 - 훌륭해요

Mohammed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 26일
Mohammed, thank you for your high rating of Four Points by Sheraton Los Angeles Westside. We're thrilled that you had a positive experience and we hope to welcome you back in the near future.

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed our stay!
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 24일
Barbara, thank you for choosing Four Points by Sheraton Los Angeles Westside for your visit! It's delightful to hear you enjoyed your stay with us. We eagerly anticipate your next visit!

10/10 - 훌륭해요

Lynnette

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 21일
Thanks for the perfect rating, Lynnette!We're pleased to hear that you have fully enjoyed your stay at Four Points by Sheraton Los Angeles Westside, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

6/10 - 괜찮아요

Zanin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The water was not working during the time of our stay.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 8일
Zanin, we regret to hear about the inconvenience you encountered related to the water during your stay. Please know that we strive to maintain our facilities to the highest standard, and any issues that arise are quickly addressed. Rest assured, the feedback you've provided is invaluable and will aid in our continuous efforts to improve. Thank you for sharing your experience.

10/10 - 훌륭해요

William

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was very nice. Nicer than expected. Staff was excellent. Every member of the staff was courteous, helpful, knowledgeable, considerate and thoughtful.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 6일
William, Four Points by Sheraton Los Angeles Westside is delighted to learn that your experience exceeded expectations. We appreciate your kind words about our knowledgeable and helpful team members. We strive to create a welcoming environment for all our guests, and we're thrilled you noticed and appreciated that. We look forward to welcoming you back for another wonderful experience.

10/10 - 훌륭해요

Denys

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 16일
Denys, we're thrilled to see that you had an excellent experience at Four Points by Sheraton Los Angeles Westside. Your high rating is greatly valued. Thank you for opting Expedia for your reservation. We hope your travels bring you back soon!

10/10 - 훌륭해요

Denise

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a very pleasant two nights. Well located, clean and had all the conveniences. Will return next time we are visiting our children who live in Santa Monica.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 15일
Denise, it's fantastic to hear about your pleasant stay at Four Points by Sheraton Los Angeles Westside. We appreciate your acknowledgement of our well-located venue and clean facilities. It's gratifying to hear you found all the conveniences you needed during your stay. We're also thrilled to know we'll be your choice of accommodation when you visit your children in Santa Monica again. Looking forward to welcoming you back!

10/10 - 훌륭해요

Romelia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 14일
Thank you for the fantastic rating, Romelia!We strive to make all of our guests feel welcome and relaxed during their time at Four Points by Sheraton Los Angeles Westside! We can't wait to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 9일
We appreciate the high rating and we're thrilled you enjoyed your stay at Four Points by Sheraton Los Angeles Westside. We hope to welcome you back soon for another memorable experience.

10/10 - 훌륭해요

javier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Culver adventure
Great location close to many interesting spots. Santa Monica, Culver City area, West LA and so forth Hotel has a very cozy feel Loved it
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 9일
Javier, it's wonderful to hear that you appreciated the prime location of Four Points by Sheraton Los Angeles Westside, providing ready access to numerous fascinating locales. We're also thrilled that you found our hotel inviting. Your satisfaction is our primary aim and we're delighted that we hit the mark for you. We would be thrilled to host you again when your travels bring you back to our area.

10/10 - 훌륭해요

Orlando

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Orlando, thank you for your high rating of Four Points by Sheraton Los Angeles Westside. We're delighted you had a great stay. We welcome you back for another pleasant experience soon!

10/10 - 훌륭해요

mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 9일
Mark, it's great to know that you enjoyed your stay at the Four Points by Sheraton Los Angeles Westside. We truly appreciate your high rating and look forward to welcoming you back soon. Safe travels!

6/10 - 괜찮아요

Vera

2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Vera, thank you for taking the time to rate your stay. While we regret we didn't fully meet your expectations this time, we strive to deliver a superior experience for every guest and would be grateful for any specific feedback you could share about your visit for areas of improvement. We hope you'll give Four Points by Sheraton Los Angeles Westside another chance to exceed your expectations in the future.

6/10 - 괜찮아요

Desiree

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
You have to pay for food and parking. Not cool. Breakfast has to be included in your purchase. And I do not believe I seen we had to pay for parking so that was a mess. 30 Dollars for each night smh
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Desiree, thank you for your feedback. We regret that the additional costs associated with dining and parking impacted your experience. We aim to provide clear communication about all our services and prices. Your comments will help us in fine-tuning our processes. It would be our pleasure to serve you better in the future.