외관

GR 카리브 디럭스 올 인클루시브 리조트 여행 후기

4 out of 5
GR 카리브 디럭스 올 인클루시브 리조트
Blvd. Kukulcan Km 20.5, Lote 64, Section A, 2nd entrance, Hotel Zone, Cancun, QROO

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1398개 이용 후기 중 613개" "
평점 8 - 좋아요. 1398개 이용 후기 중 355개" "
평점 6 - 괜찮아요. 1398개 이용 후기 중 211개" "
평점 4 - 별로예요. 1398개 이용 후기 중 115개" "
평점 2 - 너무 별로예요. 1398개 이용 후기 중 104개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

JuneBum

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 11월에 4박 숙박함

4/10 - 별로예요

Samuel

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The GR Caribe is an older facility that is only surviving because of the GR Solaris. The elevator did not work my entire 5 day stay and I was on the 4th floor. Very painful to go up and down stairs. My refrigerator also did not work and I reported it 3 days in a row and no one came to fix it.
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

IRIS

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El personal fue muy amable. Solo el colchon no estuvo tan comodo, te dan la.opcion de mejorarlo lo cual es agradable. La comida fue muh rica, en especial sus pizzas. Gracias a todos por su buen trato. Sin duda volveremos!
2024년 4월에 3박 숙박함

8/10 - 좋아요

Manuel Cabrera

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Todo bien
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Janette Marie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great
2024년 4월에 7박 숙박함

6/10 - 괜찮아요

Abril 님, Katy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff was nice and friendly. The hotel was clean. The food was good. The hotel is in need of some upgrades and repairs which seems they have started.
2024년 4월에 4박 숙박함

4/10 - 별로예요

Mathews

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They looped us into a 90 minute presentation to become a “member” and get cheaper stay in future. Near the end we figured it was just a timeshare presentation ( they name it something else) that needs thousands of dollars upfront cost. The high pressure sales pitch ruined our day and it took close to 2.5 hours. In the end they gave some useless freebies like a tshirt and a bag with their branding. They also gave a free photo session which we did not use. Future guests, Please decline invitation for “member preview” stuff. It’s going to ruin a day of your vacation.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Dalia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함

8/10 - 좋아요

Antonio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and organized.
2024년 4월에 7박 숙박함

10/10 - 훌륭해요

Yifan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent!
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태
2024년 2월에 4박 숙박함

4/10 - 별로예요

Elizabeth R

단체 여행, 연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’ve gone here every year for the past 6yrs. Sadly this was my last one. Check in lady was the most unwelcoming an gave any details or change in the property, for example this is an all inclusive but they now charge a room service fee, is not about the money was never informed. Then Ac broke, the whole time off my stay the elevator broke down, in order to work in one off them we had to push doors shut to go up was ridiculous to go through this. I’ve stayed in all inclusive nothing like this. Adrian $ Eli did there best at front but was just terrible. Never got my upgrade. Never got a king bed. It was my forth bday my group at check in order for the bday welcome for my room I didn’t get untill the afternoon before a day of check out. What make my stay great was Javier & Nancy by the pool servers. Amazing how they felt bad made sure my whole group was happy.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Cinthya Ceila Reyes

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Las instalaciones
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Alexis Opengo

연인과의 여행
좋아요: 청결 상태
Su personal se percibe cansado y lo transmiten a la hora de atenderte. El personal empieza a recoger la comida desde 1 hora antes de la hora estipulada. Me tocó ver a varias personas en la noche y luego temprano el otro día en la mañana. La atención mejoraría si invirtieran en personal. Y desde que llegas todavía no dejas tus maletas y ya te quieren vender un tiempo compartido.
2024년 4월에 7박 숙박함
답변 제공: Servicio al Huésped. 님, 2024년 4월 15일
Estimado Alexis OpengoAgradecemos se haya tomado el tiempo de compartirnos sus comentarios con respecto a su reciente estancia.Lamentamos mucho esta estancia no haya sido satisfactoria para usted y su familia, sin embargo le agradecemos nos haga llegar sus observaciones y retroalimentación que nos ayuda a saber las áreas en las que debemos trabajar más arduamente, cada punto ha sido enviado a nuestros Gerentes para tomar acciones inmediatas y mejorar nuestros servicios, le ofrecemos una disculpa y nos comprometemos a continuar trabajando para mejorar nuestros servicios.Saludos Cordiales.

10/10 - 훌륭해요

Ilir

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean friendly staff, food was served always with care most importantly clean environment and staff was wearing a hair net all the time
2024년 4월에 7박 숙박함
답변 제공: Customer Service. 님, 2024년 4월 15일
Dear IlirThank you for your kind rating of your stay with us at GR Caribe By Solaris.We are happy to know that his experience was extremely pleasant and that the service he experienced was to his complete satisfaction.We greatly appreciate your trust and we also hope to have the opportunity to welcome you again.Best Regards.

8/10 - 좋아요

victoria

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The elevator didn't work. We have to go up and down stairs, when i got there i was supposed to have a vip room and they changed it for a regular room. the food and the restaurants are good, the staff is kindness.
2024년 4월에 4박 숙박함
답변 제공: Customer Service. 님, 2024년 4월 15일
Dear VictoriaYour opinion is of great importance to us, as it helps us create strategies that will help us improve the service we offer to our guests every day.We soon have major renovation plans for our facilities to be able to offer better services to our guests.We hope to see you again to improve your perception. We appreciate your suggestions.Sincerely.

4/10 - 별로예요

Fernando Jesus 님, Redwood City

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함

8/10 - 좋아요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great food and service
2024년 4월에 6박 숙박함
답변 제공: Customer Service. 님, 2024년 4월 15일
Dear JenniferThank you for your kind rating of your stay with us at GR Caribe By Solaris.We are happy to know that his experience was extremely pleasant and that the service he experienced was to his complete satisfaction.We greatly appreciate your trust and we also hope to have the opportunity to welcome you again.Best Regards.

4/10 - 별로예요

Deanna

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor customer service
2024년 4월에 3박 숙박함
답변 제공: Customer Service. 님, 2024년 4월 15일
Dear DeannaThank you for sharing with us your experience about your recent stay with us.Your opinion is of great importance to us, as it helps us create strategies for continuous improvement every day in the service we offer to our guests. We appreciate your observations. We will work to improve these services. We apologize for this situation.We hope to welcome you again soon!Best Regards.

2/10 - 너무 별로예요

Dawn April

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When i booked i was told it was ADULTS ONLY!!!! THEIR WERE KIDS EVERYWHERE.
2024년 4월에 5박 숙박함
답변 제공: Customer Service. 님, 2024년 4월 15일
Dear Dawn AprilWe appreciate your valuable comments about your recent stay with us.Regarding the incident that occurred, our hotels are 100% family-owned, we offer you our most sincere apology and the inconvenience that this situation may have generated.We hope you will give us the opportunity to serve you again in the near future and change your perception.Best Regards.Customer Service.

10/10 - 훌륭해요

Dennis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Javier and Aldo are the best employees ever at the pool bar
2024년 4월에 6박 숙박함
답변 제공: Customer Service. 님, 2024년 4월 15일
Dear DennisThank you for your kind rating of your stay with us at GR Caribe By Solaris.We are happy to know that his experience was extremely pleasant and that the service he experienced was to his complete satisfaction.We greatly appreciate your trust and we also hope to have the opportunity to welcome you again.Best Regards.

8/10 - 좋아요

Jesse

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The food was good real food.
2024년 4월에 4박 숙박함
답변 제공: Customer Service. 님, 2024년 4월 15일
Dear JesseThank you for your kind rating of your stay with us at GR Caribe By Solaris.We are happy to know that his experience was extremely pleasant and that the service he experienced was to his complete satisfaction.We greatly appreciate your trust and we also hope to have the opportunity to welcome you again.Best Regards.

8/10 - 좋아요

Sandeep singh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good hotel but less food choices
2024년 4월에 5박 숙박함
답변 제공: Customer Service. 님, 2024년 4월 15일
Dear Sandeep singhThank you for your kind rating of your stay with us at GR Caribe By Solaris.We are happy to know that his experience was extremely pleasant and that the service he experienced was to his complete satisfaction.We greatly appreciate your trust and we also hope to have the opportunity to welcome you again.Best Regards.

8/10 - 좋아요

Robert

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pretty nice, we would go back , as long as elevators work
2024년 4월에 3박 숙박함
답변 제공: Customer Service. 님, 2024년 4월 15일
Dear RobertThank you for your kind rating of your stay with us at GR Caribe By Solaris.We are happy to know that his experience was extremely pleasant and that the service he experienced was to his complete satisfaction.We greatly appreciate your trust and we also hope to have the opportunity to welcome you again.Best Regards.

4/10 - 별로예요

Mary

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Noisy, elevators not working, very outdated in everything. The outdoors pools are ok but we spent all of our tike at solaris side which is spectacular and clean.
2024년 4월에 3박 숙박함
답변 제공: Customer Service. 님, 2024년 4월 15일
Dear MaryYour opinion is of great importance to us, as it helps us create strategies that will help us improve the service we offer to our guests every day.We soon have major renovation plans for our facilities to be able to offer better services to our guests.We hope to see you again to improve your perception. We appreciate your suggestions.Sincerely

4/10 - 별로예요

radita

아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Better have singles and ready to tip at every turn. Otherwise you get the weird looks. Place had hundreds of laying beds so get ready to have no space just chill and get all the drinks to not care for any space - and bring all the change
2024년 4월에 2박 숙박함
답변 제공: Customer Service. 님, 2024년 4월 15일
Dear raditaThank you for taking the time to share your comments regarding your recent stay.We regret not having met your expectations with our services, we appreciate your comments and immediate corrective measures were taken where necessary, we have shared your comments with the Kitchen area to continue working on improving our food.Cordially

8/10 - 좋아요

Goverdhan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was an excellent experience for 4 families
2024년 3월에 3박 숙박함
답변 제공: Customer Service. 님, 2024년 4월 15일
Dear GoverdhanThank you for your kind rating of your stay with us at GR Caribe By Solaris.We are happy to know that his experience was extremely pleasant and that the service he experienced was to his complete satisfaction.We greatly appreciate your trust and we also hope to have the opportunity to welcome you again.Best Regards.

6/10 - 괜찮아요

Varun 님, La Mirada

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Amazing place but old property. A lot of banging going around. Elevators were not working. But over all great for the price.
2024년 3월에 4박 숙박함
답변 제공: Customer Service. 님, 2024년 4월 15일
Dear VarunThank you for sharing with us your experience about your recent stay with us.Your opinion is of great importance to us, as it helps us create strategies for continuous improvement every day in the service we offer to our guests. We appreciate your observations. We will work to improve these services. We apologize for this situation.We hope to welcome you again soon!Best Regards.

10/10 - 훌륭해요

Hemantkumar Sureshbhai

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was very good
2024년 3월에 3박 숙박함
답변 제공: Customer Service. 님, 2024년 4월 15일
Dear Hemantkumar SureshbhaiThank you for your kind rating of your stay with us at GR Caribe By Solaris.We are happy to know that his experience was extremely pleasant and that the service he experienced was to his complete satisfaction.We greatly appreciate your trust and we also hope to have the opportunity to welcome you again.Best Regards.

8/10 - 좋아요

Graham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Customer Service. 님, 2024년 4월 15일
Dear GrahamThank you for your kind rating of your stay with us at GR Caribe By Solaris.We are happy to know that his experience was extremely pleasant and that the service he experienced was to his complete satisfaction.We greatly appreciate your trust and we also hope to have the opportunity to welcome you again.Best Regards.

10/10 - 훌륭해요

Miguel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: Customer Service. 님, 2024년 4월 15일
Dear MiguelThank you for your kind rating of your stay with us at GR Caribe By Solaris.We are happy to know that his experience was extremely pleasant and that the service he experienced was to his complete satisfaction.We greatly appreciate your trust and we also hope to have the opportunity to welcome you again.Best Regards.

2/10 - 너무 별로예요

ricardo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
ya no es el mismo servicio cambiaron muchas cosas tanto el tipo de licor que ofrecen, las reservaciones a los restaurantes, los baños ya tienen dispensadores de jabon y shampoo no como antes que daban un kit ya no hay servicio ala habitación
2024년 4월에 2박 숙박함
답변 제공: Servicio al Huésped. 님, 2024년 4월 15일
Estimado RicardoGracias por compartir con nosotros su experiencia sobre su reciente estancia.Tu opinión es de gran importancia para nosotros, ya que nos ayuda a crear estrategias para la mejora continúa en cada día en el servicio que ofrecemos a nuestros huéspedes, apreciamos sus observaciones trabajaremos en mejorar estos servicios, le ofrecemos una disculpa por esta situación.¡Esperamos darle la bienvenida nuevamente pronto!Saludos Cordiales.

10/10 - 훌륭해요

Nikki

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Highly recommend!!! Lovely resort. The staff were so friendly and great with kids. Very, very clean rooms. Our room was just a few steps to an awesome beach area. Enjoyed the water aerobics, theater, music, mini golf and kayaking that were all included. The Caribe side is more mellow and the Solaris side is more lively. Kids loved the beach and designated kids water park and jacuzzi. Food and drinks were good- especially loved the pizzeria. The only thing I wish was enforced was a no saving beach chairs rule. People put books and towels on all the poolside beds and chairs early in the morning and it seems they rarely become available.
2024년 3월에 7박 숙박함

10/10 - 훌륭해요

Ruben

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo bien
2024년 3월에 4박 숙박함
답변 제공: Servicio al Huésped. 님, 2024년 4월 15일
Estimado RubenGracias por su amable calificación de su estancia con nosotros en GR Caribe By Solaris.Nos alegra saber que su experiencia fue sumamente placentera y que el servicio experimentado fue de su total agrado.Agradecemos mucho su confianza y también esperamos tener la oportunidad de recibirle nuevamente.Saludos Cordiales .

10/10 - 훌륭해요

Oksana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful ocean, great food, my favorite was pizza by the pool and for lunch we went to the restaurant on the beach!! Which was the best!
2024년 3월에 7박 숙박함
답변 제공: Customer Service. 님, 2024년 4월 15일
Dear OksanaThank you for your kind rating of your stay with us at GR Caribe By Solaris.We are happy to know that his experience was extremely pleasant and that the service he experienced was to his complete satisfaction.We greatly appreciate your trust and we also hope to have the opportunity to welcome you again.Best Regards.

10/10 - 훌륭해요

Monica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was absolutely wonderful! From check-in to check-out, they made sure we made the most of our stay. We’ll definitely be back! Shout out to Carmen at the front desk for being so friendly and always willing to help us with any questions we had!
2024년 3월에 2박 숙박함
답변 제공: Customer Service. 님, 2024년 4월 15일
Dear MonicaThank you for your kind rating of your stay with us at GR Caribe By Solaris.We are happy to know that his experience was extremely pleasant and that the service he experienced was to his complete satisfaction.We greatly appreciate your trust and we also hope to have the opportunity to welcome you again.Best Regards.

6/10 - 괜찮아요

Amy

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pros: housekeeping did a great job cleaning the rooms, pool area was beautiful at GR Caribe and Royal Solaris, beach was small but well kept. Cons: elevators were not working. One set of elevators worked to go up only, on the other side of the building the elevators worked to only go down. Very inconvenient for those with mobility issues. Check in provided limited information about resort, we saw other guests getting tours and the information we were provided was minimal. We were traveling with a child and didn’t get any information about the kids club at check in. It was difficult to make reservations at restaurants, we were only able to eat at two of the restaurants that took reservations due limited seating at the restaurants. Service was subpar throughout the resort. One morning at the breakfast buffet we got a delicious iced coffee, the rest of our stay servers would tell us they didn’t offer it. It was difficult to get drinks from servers at the pool and at the buffet restaurant. Restrooms would close at the pool and there would be no signs, just staff standing near the door saying it wasn’t open and not telling you where to go. The food was not good, minimal flavor and variety. Alcoholic beverages lacked flavor, it was difficult to decipher differences in alcoholic drinks because they all tasted similar and lacked flavor. Tips: bring your own insulated cup. The resort uses small, flimsy plastic cups for guests. Towel clips are great for windy days.
2024년 3월에 7박 숙박함

10/10 - 훌륭해요

Julie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful location and staff! My family had a great time!!
2024년 3월에 4박 숙박함
답변 제공: Customer Service. 님, 2024년 4월 15일
Dear JulieThank you for your kind rating of your stay with us at GR Caribe By Solaris.We are happy to know that his experience was extremely pleasant and that the service he experienced was to his complete satisfaction.We greatly appreciate your trust and we also hope to have the opportunity to welcome you again.Best Regards.

8/10 - 좋아요

Michelle 님, Thornton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Breakfast was excellent Pool and hot tubs were cold
2024년 3월에 7박 숙박함
답변 제공: Customer Service. 님, 2024년 4월 15일
Dear MichelleThank you for your kind rating of your stay with us at GR Caribe By Solaris.We are happy to know that his experience was extremely pleasant and that the service he experienced was to his complete satisfaction.We greatly appreciate your trust and we also hope to have the opportunity to welcome you again.Best Regards.

10/10 - 훌륭해요

Calvin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The food and drink were delicious! Staff waa very attentive, rooms (we had 2 adjoining) very comfortable. Would highly recommend!
2024년 3월에 5박 숙박함
답변 제공: Customer Service. 님, 2024년 4월 15일
Dear CalvinThank you for your kind rating of your stay with us at GR Caribe By Solaris.We are happy to know that his experience was extremely pleasant and that the service he experienced was to his complete satisfaction.We greatly appreciate your trust and we also hope to have the opportunity to welcome you again.Best Regards.

8/10 - 좋아요

Rachel

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Second stay at this hotel and it was just ok this time. Beds were terribly uncomfortable and room was smaller than last time we stayed. Foods is good, but breakfast staff is not very attentive, hard to get coffee. Overall good experience.
2024년 3월에 6박 숙박함
답변 제공: Customer Service. 님, 2024년 4월 15일
Dear RachelThank you for sharing with us your experience about your recent stay with us at GR Caribe By Solaris.Your opinion is of great importance to us, as it helps us create strategies for continuous improvement every day in the service we offer to our guests. We appreciate your observations. We will work to improve these services. We apologize for this situation.We hope to welcome you again soon!Best Regards.

10/10 - 훌륭해요

Penny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property and staff were great. Everyone was friendly, and most of the staff spoke English if you did not speak Spanish. The only downside was the food. I had a hard time finding low-carb options besides salad.
2024년 3월에 7박 숙박함
답변 제공: Customer Service. 님, 2024년 4월 15일
Dear PennyThank you for sharing with us your experience about your recent stay with us at GR Caribe By Solaris.Your opinion is of great importance to us, as it helps us create strategies for continuous improvement every day in the service we offer to our guests. We appreciate your observations. We will work to improve these services. We apologize for this situation.We hope to welcome you again soon!Best Regards.

10/10 - 훌륭해요

Liubov

좋아요: 청결 상태
2024년 3월에 9박 숙박함
답변 제공: Customer Service. 님, 2024년 3월 28일
Dear LiubovThank you for your kind rating of your stay with us at GR Caribe By Solaris.We are happy to know that his experience was extremely pleasant and that the service he experienced was to his complete satisfaction.We greatly appreciate your trust and we also hope to have the opportunity to welcome you again.Best Regards.

10/10 - 훌륭해요

Heidy x Madrid 님, Fall River

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Customer Service. 님, 2024년 3월 27일
Dear HeidyThank you for your kind rating of your stay with us at GR Caribe By Solaris.We are happy to know that his experience was extremely pleasant and that the service he experienced was to his complete satisfaction.We greatly appreciate your trust and we also hope to have the opportunity to welcome you again.Best Regards.

10/10 - 훌륭해요

Beatriz Romero

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff
2024년 3월에 6박 숙박함
답변 제공: Customer Service. 님, 2024년 3월 26일
Dear BeatrizThank you for taking the time to share your comments on your recent stay with us.Thank you for highlighting the warmth of our collaborators, for us all our guests are special and important and knowing that they made them feel comfortable during their stay fills us with great satisfaction.Best Regards.

8/10 - 좋아요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Customer Service. 님, 2024년 3월 27일
Dear PatriciaThank you for your kind rating of your stay with us at GR Caribe By Solaris.We are happy to know that his experience was extremely pleasant and that the service he experienced was to his complete satisfaction.We greatly appreciate your trust and we also hope to have the opportunity to welcome you again.Best Regards.

8/10 - 좋아요

Jenifer

2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Idalisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service. The food was delicious. We had 2 of our favorite waitresses Javier, and Carmen gave us excellent service. They were both attentive and made sure we had everything we needed. Very helpful, humble, and respectful person. I would go back to GR Caribe
2024년 3월에 4박 숙박함
답변 제공: Customer Service. 님, 2024년 3월 26일
Thank you for taking the time to share your comments on your recent stay with us at GR Caribe By Solaris.Thank you for highlighting the warmth of our collaborators, for us all our guests are special and important and knowing that they made them feel comfortable during their stay fills us with great satisfaction.Kind regards.General management.

6/10 - 괜찮아요

Balkrishn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The resort was good but needed more entertainment and the bars closed too early. A little more variety in the food. Excellent service around the resort especially at the poolside at Grand Solaris Caribe.
2024년 3월에 5박 숙박함
답변 제공: Customer Service. 님, 2024년 3월 26일
Dear BalkrishnThank you for sharing with us your comments about your recent stay at with us at GR Caribe By Solaris.Reading a review as kind as yours is a great motivation to continue creating memorable experiences with each of our guests. Knowing that we have lived up to your expectations fills us with satisfaction.It will be a real pleasure to welcome you once again on your next visit.Cordially.

10/10 - 훌륭해요

michelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean,good food, friendly staff
2024년 3월에 7박 숙박함
답변 제공: Customer Service. 님, 2024년 3월 28일
Dear michelleThank you for your kind rating of your stay with us at GR Caribe By Solaris.We are happy to know that his experience was extremely pleasant and that the service he experienced was to his complete satisfaction.We greatly appreciate your trust and we also hope to have the opportunity to welcome you again.Best Regards.