표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 356개 이용 후기 중 285개" "
10 - 훌륭해요
285
평점 8 - 좋아요. 356개 이용 후기 중 51개" "
8 - 좋아요
51
평점 6 - 괜찮아요. 356개 이용 후기 중 8개" "
6 - 괜찮아요
8
평점 4 - 별로예요. 356개 이용 후기 중 2개" "
4 - 별로예요
2
평점 2 - 너무 별로예요. 356개 이용 후기 중 10개" "
2 - 너무 별로예요
10
9.8/10
청결 상태
9.4/10
직원 및 서비스
8.2/10
편의 시설/서비스
9.6/10
숙박 시설 상태 및 시설
8.8/10
친환경
이용 후기
10/10 - 훌륭해요
j.s.
2013년 10월 2일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
j.s.
10/10 - 훌륭해요
고창준 님, 대한민국
2013년 6월 19일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
다 좋은데, 한가지 욕실의 물 온도 조절 관련 개선 필요
정말 깨끗하고 훌륭한 호텔입니다. 굳이 개선 요청한다면, 욕실의 온도 조절이 버튼식이라 상당히 불편하였습니다. 한번 누를때마다 1도씩 변경되는데, 냉온마찰을 번갈아 하는 데에는 힘들었습니다. 왜 굳이 버튼식을 했는지 이해가 안가더군요. 그것 빼고는 여태까지 사용했던 호텔중 최고의 호텔이었습니다.
고창준
8/10 - 좋아요
David 님, Charlotte
연인과의 여행
2024년 4월 22일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, up-scale. Not particularly close to much, although a nice Italian restaurant next door. Not really walkable.
David
2024년 4월에 2박 숙박함
10/10 - 훌륭해요
Dariusz
2024년 3월 11일
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gut
Dariusz
2024년 3월에 1박 숙박함
10/10 - 훌륭해요
Robin 님, Pasadena
단체 여행
2023년 12월 23일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was excellent. Staff was wonderful. Room was spacious and clean. Shower and bath were difficult to use
Robin
2023년 12월에 2박 숙박함
2/10 - 너무 별로예요
Kathy
연인과의 여행
2023년 11월 14일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The very annoying thing about this property is that the photos are completely misleading making the room seem vastly larger and more luxurious than it actually is. The room is simple and clean but here were many shortcomings: the TV remote did not work and there were no english/international channels; there was one narrow comforter for 2 people on the bed and nothing extra available in the room; we learned after checking in that the power would be turned off the following day for renovations; and, finally we learned that the restaurant was closed for the foreseeable future. We arrived after dinner and the main door was locked;an envelope was left in the door for us bit there was no head-up by phone/text/email in advance. The entrance is on a back lane with garbage bins on both sides so we felt we were coming in by the janitorial entrance. On the positive side, the hotel was receptive when we said we were disappointed and would stay only one night instead of 5.
Kathy
2023년 11월에 5박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 15일
Dear Mrs. Kathy,Thank you for your feedback on Grand Hotel River Park. We highly appreciate your opinion on our hotel and services. We would like to deeply apologize for not meeting your expectations. Your experience is below our standard. Be assured that your comments have been shared with the team.When it came to a refund, it was not possible because Mr. Petras was checked in for the whole duration of the stay. We hope that your next visit of Bratislava will be impeccable. Sincerely,Hotel Management
10/10 - 훌륭해요
Abdulrahman T
연인과의 여행
2023년 10월 29일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
Abdulrahman T
2023년 10월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 31일
Dear Mr. Abdulrahman,Thank you so much for taking the time out to share your valuable feedback and giving us a 5-star rating. We are pleased to learn that your time with us was wonderful.Sincerely,Hotel Management
10/10 - 훌륭해요
Suheil
2023년 10월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
An outstanding Hotel
This hotel, with its marvelous location, outstanding cleanliness, friendly staff, ecxellent breakfast, and reasonable price, made our 3 days in Bratislava the highlight of our tour that also included Vienna and Budapest.
Suheil
2023년 9월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 31일
Dear Suheil,We are delighted that you enjoyed the facilities and services at our hotel. We sincerely appreciate your kind words with regards to the warm care of each member of our team and we hope to welcome you back in the not-too-distant future.Best regards,Hotel Management
10/10 - 훌륭해요
Gregor
2023년 10월 4일
Gregor
2023년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 6일
Dear Gregor,Thank you for sharing your experience from your recent stay with us at Grand Hotel River Park. We are very delighted to read that you had an amazing stay and we hope to welcome you once again soon.Sincerely,Hotel Management
10/10 - 훌륭해요
Ulrika
출장 여행
2023년 10월 1일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ulrika
2023년 9월에 4박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 2일
Dear Ulrika,Thank you so much for taking the time out to share your valuable feedback and giving us a 5-star rating. We are pleased to learn that your time with us was wonderful.Best regards,Hotel Management
10/10 - 훌륭해요
Christina
연인과의 여행
2023년 9월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We really enjoyed this hotel, the breakfast was great, comfy bed & clean. Loved the riverside walk to town. The dining options in the area were fantastic highly recommend eating at Massimo’s.
My only critique is it’s time to upgrade the towels.
Christina
2023년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 2일
Dear Christina,Thank you very much for taking the time to share your thoughts and insights with us. It has been a great pleasure to have you with us. We trust that we will have the opportunity to welcome you back again soon.Sincerely,Hotel Managemet
4/10 - 별로예요
Matthieu
2023년 9월 26일
좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
Rip-off
The hotel itself is nice but you have to pay extra for really every single little service. Obviously Spa is an extra 35 Euros. Parking 40 Euros. Cheap rittersport chocolate from minibar 10 euros. Egg Benedict at a breakfast you already payed: plus 13 Euros. I have no problem to pay the price for a nice place but the extra costs are just not in relation with the service offered. Also the hillside rooms are actually in front of a frequented car road and the river side rooms have 2/3 of the view blocked by other buildings. It’s sad that a hotel with such a nice potential makes his guests feel like cash cows. Service is extremely overcooled at reception. Service at breakfast and for luggage are really nice and friendly. Nice 25-30 minutes walk to the city center
Matthieu
2023년 9월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 28일
Dear Matthieu,Thank you very much for taking the time to share your thoughts and insights with us. It's certainly disappointing to learn that you have not had as enjoyable time as we would have hoped and that the experience fell short of your expectations. We value your feedback, take it seriously and the points raised have been discussed with the relevant teams and managers. Sincerely,Hotel Management
2/10 - 너무 별로예요
Admir
연인과의 여행
2023년 8월 12일
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Das war wirklich sehr frech und schreckliche abzocke!!!
Parken für 1 tag 39€, Wellness und Spa 100€.
Kein warmes Wasser gehabt.
Ehrlich gesagt für das Geld haben wir nix erlebt außer abzocke.
Ein schokolade Riegel kostet 6€,was soll ich da mehr diskutieren. Nie wieder.
Admir
2023년 8월에 1박 숙박함
답변 제공: Grand Hotel River Park 님, 2023년 8월 14일
Dear Admir,Allow us to start by thanking you so much for taking the time to provide such detailed and constructive feedback about your experience. We truly value our guests' feedback as this allows us to better our service and create the lasting experiences and memories we strive for. We do apologize for not meeting your expectations. Sincerely,Hotel Management
10/10 - 훌륭해요
BERNARD 님, VERNOUILLET
단체 여행
2023년 7월 28일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel excellent environnement parfait proche centre ville et restaurantš
BERNARD
2023년 7월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 18일
Dear BERNARD,Thank you for taking the time to share your experience with us. We are truly happy to read that you had a great stay and that you enjoyed all aspects of your stay.Kind regards,Hotel Management
10/10 - 훌륭해요
실제 이용하신 고객
출장 여행
2023년 6월 28일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
실제 이용하신 고객
2023년 6월에 1박 숙박함
6/10 - 괜찮아요
Colin
출장 여행
2023년 5월 27일
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Average hotel
One of the most expensive in Bratislava, but I can see why. House keeping knock every day at 9 am, regardless of DND being on. Breakfast very average.
Biggest issue, no pool acces, even at €200+ a night!… another €35.
Colin
2023년 5월에 2박 숙박함
8/10 - 좋아요
william
2023년 5월 14일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The concierge was extremely helpful. She was wonderful
william
2023년 5월에 1박 숙박함
답변 제공: Jakub H. 님, 2023년 5월 19일
Dear William,thank you very much for your nice review and positive feedback about your recent stay with us, especially about our Concierge Jana. Looking forward to welcome you soon again. Warm regards,Hotel Management.
10/10 - 훌륭해요
Shahrad
가족 여행
2023년 5월 9일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great
Shahrad
2023년 5월에 1박 숙박함
답변 제공: Jakub H. 님, 2023년 5월 19일
Dear Shahrad,thank you for taking the time to share your feedback about your visit to Grand Hotel River Park, a Luxury Collection Hotel Bratislava. We are delighted to read from your review that you enjoyed your recent stay with us. Looking forward to welcome you soon again.Sincerely, Hotel Management.
2/10 - 너무 별로예요
Fazal
연인과의 여행
2023년 5월 4일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The cleanness and customer service
Fazal
2023년 4월에 2박 숙박함
답변 제공: Jakub H. 님, 2023년 5월 5일
Dear Fazal,thank you for a review of Grand Hotel River Park, a Luxury Collection Hotel, Bratislava. We do value all feedback from our guests, both positive and negative, as it is the only way to ensure we continue to grow and evolve our services.It will be a pleasure for us to make a difference and exceed your expectation during your next visit to Bratislava.Kind regards,Hotel Management
10/10 - 훌륭해요
Christiane
가족 여행
2023년 4월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfekt für ein Wochenende in Bratislava.
Hotel, das keine Wünsche offen lässt. Wir bekamen ein upgrade zu einem Zimmer mit Donau Ausblick, welches sehr schön war. Die Betten von bester Qualität und ganz besonders erfreut hat uns der ausgezeichnete Spa Bereich!
Christiane
2023년 4월에 1박 숙박함
답변 제공: Jakub H. 님, 2023년 4월 21일
Dear Christiane,thank you so much for taking the time to leave us such a glowing review! We are thrilled to hear that you had a great experience with our hotel, especially with the spa. We appreciate your business and look forward to serving you again soon!Warm regards,Hotel Management
10/10 - 훌륭해요
Simona 님, Davidson
아이를 동반한 가족 여행, 가족 여행
2023년 3월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel. The only advice I would have for expedia is to note that pool is available at an additional charge. I booked the hotel because it had a pool. The charge for pool was $35 per person. Parking was $39 per day.
Simona
2023년 3월에 2박 숙박함
답변 제공: Jakub H. 님, 2023년 3월 22일
Dear Simona,thank you for being our guest and taking the time to share your review. We have the information about the additional charge displayed on every channel. We trust that soon we will have the opportunity to welcome you back again soon.Kind regards,Hotel Management
8/10 - 좋아요
Boudewijn
출장 여행
2023년 3월 11일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Keurig hotel op goede locatie, stadscentrum op loopafstand. Groot minpunt; het zwembad alleen toegankelijk tegen betaling € 35,- per persoon per dag. Dit slaat natuurlijk nergens op voor een 5* hotel.
Boudewijn
답변 제공: Jakub H. 님, 2023년 3월 22일
Dear Boudewijn,thank you for a review of your stay with us. We do value all feedback from our guests, both positive and negative, as it is the only way to ensure we continue to grow and evolve our services.It will be our pleasure to welcome you back.Warm regards,Hotel Management
10/10 - 훌륭해요
Yousef
연인과의 여행
2023년 1월 4일
좋아요: 청결 상태, 직원 및 서비스
Nice hotel and friendly staff
Yousef
답변 제공: Jakub H. 님, 2023년 1월 5일
Dear Yousef,thank you for sharing your experience from your recent stay with us. We are very delighted to read that you had an amazing stay and we hope to welcome you once again soon.Kind regards,Hotel Management
10/10 - 훌륭해요
Anthony 님, Dubai
연인과의 여행
2023년 1월 4일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a modern stylish property on the banks of the Danube river in Bratislava. The rooms are well appointed and comfortable. The restaurant is nice albeit the main restaurant is closed at the weekend (when we were there anyway), the bar was still serving food. I would recommend.
Anthony
답변 제공: Jakub H. 님, 2023년 1월 5일
Dear Anthony,it was a pleasure to have you as our guest and we are happy to read that you had a wonderful stay.Your kind feedback is very much appreciated, and we look forward to welcoming you back again soon.Kind regards,Hotel Management
10/10 - 훌륭해요
Ingrid
가족 여행
2023년 1월 2일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personal im Restaurant war soo freundlich, Personal an der Rezeption nicht so nett;
Ingrid
2022년 12월에 1박 숙박함
답변 제공: Jakub H. 님, 2023년 1월 16일
Dear Ingrid,we highly appreciate your opinion on our hotel and services. Constructive criticism, positive and negative alike, is always welcomed at our hotel aiding us in improving, where improvement is needed, and being proud of, what is worth being recognized. It will be our pleasure to welcome you back.Warm regards,Hotel Management
6/10 - 괜찮아요
Muhittin
연인과의 여행
2022년 12월 27일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir verreisen eigentlich viel und meistens in Fünf Sterne Hotels. In diesem Hotel hat zu meiner Überraschung ein Bidet im Badezimmer gefehlt!
Das Personal war sehr nett. Rundherum eigentlich sehr gut!
Was ich nicht in Ordnung finde ist, dass das Hotel mit einem Innenpool und Gym wirbt, aber für die beiden Möglichkeiten extra Geld verlangt ( Weil Spa von einer anderen Firma betrieben wird). Dann muss ich das ganz klar hinschreiben und nicht in klein gedrucktes.
Außerdem ist in einem fünf Sterne Hotel sollte Gym selbstverständlich sein und nicht extra bezahlt werden.
Muhittin
답변 제공: Jakub H. 님, 2023년 1월 5일
Dear Muhittin,thank you for your review. We do value all feedback from our guests, both positive and negative, as it is the only way to ensure we continue to grow and evolve our services.We are very disappointed that we did not meet all your expectations. We would like to assure you that all your points will be discussed on the Executive level for an improvement.We just want to clarify, that the access to gym is free of charge for every guest. Only access to spa is not complimentary. It will be a pleasure for us to make a difference and exceed your expectation during your next visit to Bratislava.Kind regards,Hotel Management
10/10 - 훌륭해요
Mutasem
출장 여행
2022년 12월 18일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything its great breakfast very good clean and friendly place
Mutasem
답변 제공: Jakub H. 님, 2022년 12월 21일
Dear Mutasem,thank you for being our guest and taking the time to share your review. We are glad that you were satisfied with our services. It is always a pleasure to read such positive comments.It will be our pleasure to welcome you back.Warm regards,Hotel Management
10/10 - 훌륭해요
francesco saverio
2022년 12월 14일
francesco saverio
2022년 12월에 1박 숙박함
답변 제공: Jakub H. 님, 2022년 12월 21일
Dear Francesco,thank you very much for your kind review. It has been a great pleasure to have you with us. We trust that soon we will have the opportunity to welcome you back again soon.Kind regards,Hotel Managment
10/10 - 훌륭해요
Herbert
단체 여행
2022년 12월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top
Trotz eines kleinen Kommunikationsproblems hinsichtlich des gebuchten Frühstücks ist dises Hotel eine absolute Empfehlung!
Herbert
2022년 12월에 1박 숙박함
답변 제공: Jakub H. 님, 2022년 12월 21일
Dear Herbert,thank you for sharing your experience from your recent stay with us. We are very delighted to read that you had an amazing stay and we hope to welcome you once again soon.Best regards, Hotel Management
10/10 - 훌륭해요
Albin
2022년 10월 25일
Albin
2022년 10월에 3박 숙박함
10/10 - 훌륭해요
Benyamin 님, Givatayim
가족 여행
2022년 10월 11일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We would preffer to have in room coffe maker
Benyamin
2022년 10월에 2박 숙박함
답변 제공: Jakub H. 님, 2022년 10월 14일
Dear Benyamin,thank you very much for taking the time to share your thoughts and insights with us. It has been a great pleasure to have you with us. We trust that soon we will have the opportunity to welcome you back again soon.Kind regards,Hotel Management
10/10 - 훌륭해요
Andrea 님, London
2022년 10월 4일
Andrea
2022년 9월에 1박 숙박함
2/10 - 너무 별로예요
Robert
2022년 8월 31일
Robert
2022년 8월에 1박 숙박함
10/10 - 훌륭해요
Pär-Olof 님, Täby
2022년 8월 28일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Premium hotel, meets high expectations. Nice spa but pricy if not included in room. Breakfast was really excellent.
The hotel is located a bit outside city enter close to the Donau, nice views but you need to take taxi/tram to get to city centre, that is however easy and cheap.
I would stay here again.
Pär-Olof
2022년 8월에 1박 숙박함
답변 제공: Jakub H. 님, 2022년 10월 14일
Dear Pär-Olof,thank you for sharing your experience from your recent stay with us. We are very delighted to read that you had an amazing stay and we hope to welcome you once again soon.Kind regards,Hotel Management
10/10 - 훌륭해요
Marianne
연인과의 여행
2022년 8월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely stellar staff. The room was comfortable and well appointed.
Mostly the front desk went out of their way to assist. Much appreciated.
Marianne
2022년 8월에 2박 숙박함
답변 제공: Jakub H. 님, 2022년 10월 14일
Dear Marianne,thank you very much for taking the time to share your experience with us. We are truly happy to read that you had a beautiful stay, and we can't wait to welcome you back soon.Best regards,Hotel Management
10/10 - 훌륭해요
Raymond
가족 여행
2022년 8월 15일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very modern. Power drapes electronic shower. Very cool
Raymond
2022년 8월에 1박 숙박함
답변 제공: Jakub H. 님, 2022년 8월 25일
Dear Raymond,thank you very much for taking the time to share your experience with us. We are truly happy to read that you had a beautiful stay, and we can't wait to welcome you back soon.Kind regards,Hotel Management
10/10 - 훌륭해요
Eric
2022년 8월 13일
Eric
2022년 8월에 1박 숙박함
답변 제공: Jakub H. 님, 2022년 8월 25일
Dear Eric,thank you so much for taking the time out to share your feedback and giving us the full rating. We are pleased to learn that your time with us was wonderful.It will be our pleasure to welcome you back.Warm regards,Hotel Management
10/10 - 훌륭해요
Leander
2022년 8월 10일
Leander
2022년 8월에 1박 숙박함
답변 제공: Jakub H. 님, 2022년 8월 25일
Dear Leander,thank you for being our guest and taking the time to share your review. We are glad that you were satisfied with our services. It would be our pleasure to welcome you back in the near future.Best regards,Hotel Management
10/10 - 훌륭해요
Jennifer
2022년 7월 31일
Jennifer
2022년 7월에 4박 숙박함
답변 제공: Jakub H. 님, 2022년 8월 25일
Dear Jennifer,thank you for taking the time to post your review.We are delighted that you enjoyed your visit, and you were satisfied with our hotel.Kind regards,Hotel Management
10/10 - 훌륭해요
a s g
2022년 7월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
a s g
2022년 7월에 1박 숙박함
답변 제공: Jakub H. 님, 2022년 8월 25일
Dear a s g,many thanks for taking the time to share your review with us. We are truly happy to read that you had a great stay and that you enjoyed all aspects of you stay.It will be our pleasure to welcome you back.Warm regards,Hotel Management
10/10 - 훌륭해요
Ruth
2022년 6월 15일
Ruth
2022년 6월에 3박 숙박함
8/10 - 좋아요
David
2022년 5월 29일
David
2022년 5월에 1박 숙박함
답변 제공: Jakub H. 님, 2022년 7월 22일
Dear David,
thank you very much for sharing your feedback, it is highly appreciated.
We are looking forward to meet you again soon.
With kind regards,
Hotel Management
10/10 - 훌륭해요
실제 이용하신 고객
가족 여행
2022년 5월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
Amazing stay. Very beautiful hotel with an excellent service. The restaurant is amazing.
실제 이용하신 고객
2022년 5월에 1박 숙박함
답변 제공: Jakub H. 님, 2022년 5월 19일
Dear guest,
thank you very much for your kind review. We are very happy to hear that you enjoyed your stay and appreciated the services we delivered to you. Feedback such as yours inspires us to provide our guests with the best level of service.
We are looking forward to meet you again at the Grand Hotel River Park Bratislava!
Best regards, Hotel Management.
10/10 - 훌륭해요
Jean-Luc
2022년 5월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel in Bratislava but ...
In my opinion the best hotel in Bratislava. Real 5 stars service that will satisfy the most demanding guests ... But still, few improvements need to be made. In-room dining menu has to improve, breakfast buffet has to improve, and the Spa entrance fee for hotel guests is ridiculously high and NOT worth the "discounted" rate of 35€.
Jean-Luc
2022년 5월에 1박 숙박함
답변 제공: Jakub H. 님, 2022년 5월 19일
Dear Jean-Luc,
thank you very much for taking your time to share comprehensive review of our hotel. We are glad to hear, that our hotel is the best in Bratislava for you.
At the same time, we appreciate your feedback regarding the points that we should improve from your point of view. We will share them with responsible departments.
Regarding the spa - for the next stay, we would recommend you to book one of our suites with spa access included or our Spa package.
We are looking forward to meet you again soon.
With kind regards,
Hotel Management
10/10 - 훌륭해요
Cyril
출장 여행
2021년 11월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel très luxueux et agréable. Le confort y est irréprochable. Le seul bémol est lors que l’on réserve une chambre avec « river view » on est pas assuré d’avoir la vue sur le Danube mais d’être côté Danube avec vue sur la place.
Le spa est magnifique
Cyril
2021년 11월에 1박 숙박함
10/10 - 훌륭해요
Barbara
2021년 11월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wunderbar
Gutes Preis-Leistungs-Verhàltnis und super Frühstück. Immer wieder gerne.
Barbara
2021년 11월에 1박 숙박함
8/10 - 좋아요
johan
단체 여행
2021년 10월 28일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
johan
2021년 10월에 2박 숙박함
10/10 - 훌륭해요
Jean-Luc
2021년 10월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel in Slovakia
Best hotel I've had in Slovakia. I was upgraded to an executive room and there was absolutely NOTHING negative to say about my room, or the service or internet or the breakfast. Everything was just perfect.
Jean-Luc
2021년 10월에 1박 숙박함
답변 제공: Jakub H. 님, 2021년 10월 12일
Dear Jean-Luc,
thank you very much for sharing your feedback, it is highly appreciated. We are glad to hear, that our hotel is the best in Slovakia for you.
We are looking forward to meet you again at the Grand Hotel River Park Bratislava!
With kind regards,
Hotel Management
10/10 - 훌륭해요
Natalia
2021년 10월 6일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Natalia
2021년 10월에 2박 숙박함
답변 제공: Jakub H. 님, 2021년 10월 12일
Dear Natalia,
thank you very much for your kind review. We are very happy to hear that you enjoyed your stay and appreciated the services we delivered to you.
We are looking forward to meet you again soon.
With kind regards,
Hotel Management
2/10 - 너무 별로예요
Matthew
2021년 9월 29일
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
Matthew
2021년 9월에 2박 숙박함
답변 제공: Jakub H. 님, 2021년 9월 30일
Dear Matthew,
thank you very much for your feedback. We are very sorry to hear that you didn't completely enjoy yourselves and your stay. Please, feel free to contact us to provide more information at reception@grandriverpark.com.
We believe that we will be able to satisfy your needs next time you are around.
Best regards, Hotel Management.