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H 온 미첼 아파트먼트 호텔 여행 후기

4 out of 5
H 온 미첼 아파트먼트 호텔
105 Mitchell Street, Darwin, NT

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 699개 이용 후기 중 368개" "
평점 8 - 좋아요. 699개 이용 후기 중 227개" "
평점 6 - 괜찮아요. 699개 이용 후기 중 64개" "
평점 4 - 별로예요. 699개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 699개 이용 후기 중 10개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Youngtak

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Deposit
I didn’t get deposit yet. Please check it again
2018년 10월에 2박 숙박함

6/10 - 괜찮아요

john

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Yard maintenance very poor. Garden beds full of weeds
2024년 2월에 4박 숙박함
답변 제공: Jimmy Georgakis 님, 2024년 4월 21일
Hello. Thank you for taking the time to write us a review. Yes you were correct. At one stage part of our gardens did have weeds. Unfortunately, during the wet season the rain is unpredictable. For a while there, every time our maintenance team tried to maintain the gardens, it would thunder, lightening and rain profusely. But we got there in the end :-)

10/10 - 훌륭해요

Vladislav

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Richard

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great rooms
2023년 12월에 1박 숙박함

8/10 - 좋아요

Darren

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First time i stayed here, nice clean and fresh.. the only thing missing was buffett breakfast.. but had the big breakfast instead LOL...not tourist season so i understand .
2023년 11월에 1박 숙박함
답변 제공: Jimmy - Duty Manager 님, 2023년 11월 28일
Hello Darren, Thank you for choosing to stay with us, and also a big thank you for your wonderful review. Yes you are right the buffet breakfast is good, but being off season the breakfast is al a carte for now. We do hope to see you again when you visit Darwin :-)

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location perfect for our needs
2023년 11월에 1박 숙박함
답변 제공: Jimmy - Duty Manager 님, 2023년 11월 9일
Hello and a big thank you for your wonderful review of us. We are so happy that you thought highly of your stay. I will let the other departments know your thoughts. This will put a smile on their faces :-)

8/10 - 좋아요

Brendan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff during checkin. Extremely helpful. Housekeeping staff more than willing to make your stay enjoyable. I stay here often, and will continue to do so.
2023년 10월에 2박 숙박함
답변 제공: Jimmy - Duty Manager 님, 2023년 10월 25일
Hello Brendan. Thank you for your wonderful review. I will pass this onto all the hotel staff and I know they will have a smile on their faces, thanks to your lovely comments. We always look forward to seeing you again very soon :-)

10/10 - 훌륭해요

Bill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 5박 숙박함
답변 제공: Jimmy - Duty Manager 님, 2023년 10월 17일
Hello Bill. Thank you for your wonderful reveiw. You have put a smile on everyone face. We hope to see you again real soon so we can look aftyer you again. Many Thanks

8/10 - 좋아요

Laura

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: Jimmy- Duty Manager 님, 2023년 10월 12일
Hello Laura. Thank you for your wonderful review. I will pass this onto all staff. They will be very happy to hear this. Many Thanks :-)

10/10 - 훌륭해요

Janelle

2023년 9월에 1박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 10월 2일
Dear Janelle,Thanks for the great reviewRegards,

10/10 - 훌륭해요

Christine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very friendly and bent over backwards to make our stay comfortable. Thank you
2023년 9월에 1박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 10월 2일
Dear Christine,Thank you for the great review, the team were pleased to hear you had a great time with us.Regards,

8/10 - 좋아요

Karin

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
We had an enjoyable and comfortable stay. The staff were all very helpful and polite especially in the dining area. Just a couple of things to look at. The bedside tables were a bit dusty. Instruct house keeping staff to wait until guest answers or wait a little while before entering room to leave fresh towels etc. Will use this hotel if visiting Darwin again.
2023년 9월에 5박 숙박함
답변 제공: Prady 님, 2023년 9월 17일
Hi Karin,Thank you for your Feedback, We will look into it.Thank you for choosing us.Regards,H105 Mitchell Apartment Hotel Team

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything I could possibly need, room excellent, pool, gym, BBQ area. Very convenient to car rental and the city. Staff friendly and helpful.
2023년 8월에 6박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 9월 7일
Dear Cheryl,Thank you for the great review. we are glad to hear that all went well during your time with us.Regards,

8/10 - 좋아요

Corley

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The layout and size of the apartment we had, and the view. The size of the kitchen was great.
2023년 8월에 8박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 9월 7일
Dear Corley,Thank you for your great feedback on your recent stay with us.Regards,

8/10 - 좋아요

Lyn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely, spacious , comfortable apartments. Very helpful staff. The restaurant & bar facilities were a big disappointment - less than average food & a very noisy bar.
2023년 8월에 3박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 9월 7일
Dear Lyn,I am glad to hear that you had some great interactions with our staff. I have since shared your feedback with the bars team to review further to better accommodate in the future.Regards,

10/10 - 훌륭해요

Ailsa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked the area and staff
2023년 8월에 12박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 8월 31일
Dear Ailsa,Thank you for the great review.Regards,

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
One of the best hotels to stay in Darwin.
2023년 8월에 4박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 9월 7일
Dear Elizabeth,Thank you for your great feedback.Regards,

10/10 - 훌륭해요

Susanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly and helpful staff! Thank you for a wonderful stay 🙏
2023년 8월에 1박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 8월 25일
Dear Susanne,Thank you for the review, we are delighted to have heard that you had a great time.Regards,

10/10 - 훌륭해요

Margaret

좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 3박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 8월 25일
Thank You Margaret for the 10/10 review.Regards,

8/10 - 좋아요

Ross

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyable
2023년 8월에 4박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 8월 11일
Dear Ross,Thank you for you great feedbackRegards,

8/10 - 좋아요

Samantha

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and modern rooms, helpful staff , lovely pool, and tasty buffet breakfast at Lizards bar attached to the hotel
2023년 7월에 3박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 8월 11일
Dear Samantha,Thank you for your great feedback. Glad to hear that you enjoyed the breakfast at Lizards, and had helpful interactions with our team.Regards

8/10 - 좋아요

Susan

2023년 7월에 3박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 8월 25일
Thank you Susan for the great reviewRegards,

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
This is a fairly new hotel. At first we were upgraded to a larger room. We had ordered an apartment (something with a kitchen) but ended up with a 1 bedroom apartment which was nice. The fittings and appliances were top of the range. My only real problem is I would have preferred a smart tv. You get unlimited WiFi but if you’re not prepared, you only get to watch standard tv, no extras. In this day, it’s a must
2023년 7월에 4박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 8월 25일
Dear Peter,Thank you for the feedback and glad to know you enjoyed the upgrade. your feedback is well received and is certainly an area we have earmarked for continuous improvement.Regards,

8/10 - 좋아요

Andrew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sport bar below
2023년 7월에 2박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 8월 25일
Dear Andrew,Thank you for the time to review your stay with us.Regards

10/10 - 훌륭해요

Barbara

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient, large fully self contained 2 bedroom apartment.
2023년 7월에 6박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 8월 1일
Dear Barbara,Thank you for your great reviewRegards

10/10 - 훌륭해요

Leureen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent hotel
One of us had an accident and had to go to hospital and H on Mitchell were marvelous and credited food for 1 person. The apartment was spotless and in a great position. We will definitely be back
2023년 7월에 5박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 8월 1일
Dear Leureen,Thank you for taking the time to share your great review with us. I am glad to hear that you will be back and we wish your fellow traveler a speedy recovery.Regards,

10/10 - 훌륭해요

George

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Location Good Rooms
2023년 7월에 2박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 8월 1일
Dear George,Thank you for the great reviewRegards,

10/10 - 훌륭해요

Troy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dd
2023년 7월에 5박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 7월 25일
Thank you for the 5/5 TroyKind Regards,

10/10 - 훌륭해요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and clean, fairly new. Pub underneath which is good if you like sport (NRL , horse racing)
2023년 7월에 2박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 7월 25일
Dear Karen,Thank you for the great review.Regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great choice
Great location, friendly helpful service. Will stay again.
2023년 7월에 4박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 7월 20일
Thank you for your great feedback, the team will be thrilled to hear you had a great time.Kind Regards

6/10 - 괜찮아요

Trevor

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Location was good didn't like no early check-in dinning staff can't get an order right
2023년 7월에 1박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 7월 20일
Dear Trevor,Thank you for taking the time to share your feedback. I have shared your comments with the restaurant and pub team to follow up on. With the early check in, unless confirmed, it is subject to the availability and housekeeping team to have the room prepared. This allows the team adequate time to ensure that you have a well presented room prior to checking in.Regards

10/10 - 훌륭해요

paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed in a studio room which was quiet small. It was clean and close to where we wanted to be. The breakfast price was a bit expensive. You still had to buy your coffee. Three times we said we would pay the $15 per night for a secure parking spot and went to go through the gate and it still didn't open. Had to go see the staff at reception again.I think if you are staying there then car parking should be free. Because of the room size and the parking cost, would probably not stay there again.
2023년 7월에 1박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 7월 20일
Dear Paul,Thank you for your feedback on the parking as well as the breakfast. I am glad that you enjoyed your time with us. I would like to have you visit us in the near future as we do have packages that we do offer when book direct that have parking and breakfast included.Regards

10/10 - 훌륭해요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were great
2023년 7월에 5박 숙박함
답변 제공: s 님, 2023년 7월 20일
Dear Stephen,Delighter to hear the staff were great, we certainly have a great team here at H on Mitchell.Regards,

10/10 - 훌륭해요

Graham and Vikki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
property was clean and close to everything only negative was price changed quite regularly we were lucky locked in a good price bit 4 weeks later same room was $2500 dearer which seemed odd
2023년 6월에 8박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 7월 20일
Dear Graham and Vikki,Thank you for your feedback. I am glad to hear the apartment was clean and to your expectations.Kind Regards

8/10 - 좋아요

peter

2023년 6월에 2박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 8월 1일
Dear Peter,Thank you for sharing your rating of the hotel with us.Regards,

8/10 - 좋아요

Ian

연인과의 여행
Apartment with washing facilities a great bonus Serviced with towels each day Staff so friendly everywhere Didn’t like two fire alarms two days straight One day we were stuck in stairwell from 14th floor to 6th and couldn’t go anymore as we are in 70’s.and by that time we just had to stop and wonder what was going on. That was okay but no one checked we were ok and had to ring from stairwell to open door, very scary
2023년 6월에 5박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 7월 5일
Dear Ian,Thank you for taking the time to review your stay with us. Apologies that the fire alarm impacted your stay, they were activated as intended, unfortunately to the detriment of your stay. I have taken your feedback onboard for future guests that may face similar difficulties in such a situation.Regards

8/10 - 좋아요

Lynne

2023년 6월에 1박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 6월 20일
Thankyou Lynne for the great review.Regards,

10/10 - 훌륭해요

Cheryl

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful staff, house keeping were beautiful.
2023년 5월에 8박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 6월 15일
Dear Cheryl,Thank you for staying with us at H on Mitchell, and for the great reviewRegards

10/10 - 훌륭해요

Laurie John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved staying at H on Mitchell, our room had a lovely view, we had everything we needed to cook and the rooms are serviced every day. Very close to shops, restaurants and bars. Would definitely stay there again!
2023년 6월에 8박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 6월 15일
Dear Laurie,Thank you for the great review. I am delighted to hear your room met your expectations. Cannot wait to welcome you back to H on Mitchell for your next stay.Regards

6/10 - 괜찮아요

Philip

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
We believed we had our own laundry facilities in our one bedroom unit but had to share a washing machine and drier with the adjoining studio unit which was awkward We also returned to the unit one day to find the cleaner had thrown our clothes on the floor to make the bed
2023년 5월에 3박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 6월 15일
Dear Philip,Thank you for you feedback. I have shared the same sentiment with our housekeeping manager to review and investigate further. please accept my apologies that this was encountered during your stay. Regards,

10/10 - 훌륭해요

Partridge

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was a lovely stay at the H, apartment was spotless and welcomimg
2023년 6월에 3박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 6월 6일
Dear Partridge,Great to hear you had a great time with us at H on Mitchell. looking forward to your next stay.Regards,

8/10 - 좋아요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location and room .Lizards bar and restaurant on ground floor excellent.
2023년 5월에 4박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 6월 5일
Dear Mark,great to hear you had a good time at Lizards, looking forward to welcoming you back in the near future.Regards,

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 4박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 6월 5일
Dear Donna,Thank you for the 5/5 reviewRegards,

10/10 - 훌륭해요

Rachel

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Great place to stay in the city walking distance to many things
2023년 5월에 10박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 5월 31일
Dear Rachel,Thank you for the 5/5 review. Glad to hear you had a great time with us.Regards,

6/10 - 괜찮아요

Mandy

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
We were greeted at the desk by Kane and he was absolutely lovely. Very friendly and welcoming. Great customer service...Thats where it ended. The housekeeping was disgraceful. We came back from a day out and the beds werent made. The discarded toiletries in the shower werent disposed of. Dishwasher was never emptied...On one bin,the bag was just drapped over,not placed correctly. Other days the toilet and sink werent even wiped down. There was still a little soap in the sink. I have stayed in many many hotels across the world,. When you pay a premium for the rooms,I expect much better. Yes I did go to the desk to complain,but they were busy on the phone,then with other guests. Upon checkout,I wasnt even greeted with a simple how was your stay,was everything ok,or even a good morning.. Again I wanted to complain about the housekeeping,but felt after that,it wouldnt go any further anyway.. Not good enough Im afraid.
2023년 5월에 5박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 5월 31일
Dear Mandy,Thank you for taking the time to share your recent experience with us. Whilst I am glad it started off well, the areas you have raised as concern, have indeed been further discussed with our team. I can assure you your comment has allowed for some reflection as and led to further training and reinforcement of standards.please accept my sincerest apologies that on tis occasion we fell short of your expectations and do hope that we can regain your trust in the near future.Regards

10/10 - 훌륭해요

Robert

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Apartment was in excellent condition, with all the normal convinces and a under cover verandah with a nice view, we are at one end of CBD which is flat and a short walk to the other end of the CBD then easy access to waterfront so we found location great. Staff very friendly. A spa area near the pool would have been nice.
2023년 5월에 8박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 5월 25일
Dear Robert,Thank you for taking the time to share your great feedback. we are glad to hear that you had a great time and that our staff were a highlight.Regards,

10/10 - 훌륭해요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
Apartment is nice with view , clean and comfortable.
2023년 5월에 2박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 5월 25일
Dear Richard,Thank you for the great feedback, lovely photo as well.Regards,

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and modern. Helpful staff.
2023년 5월에 5박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 5월 22일
Dear Peter,Thank you for the 5/5 reviewRegards

10/10 - 훌륭해요

Dianne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Location, best coffee!!
We loved our stay at H on Mitchell. Breakfast was great, best coffee, all staff friendly and helpful. Room was big enough for two adults, with mini kitchen and washing machine/dryer. We liked that everything was in easy walking distance or just an easy E-Scooter away. Good location for going one direction into the CBD or the other way to Mindil beaches area etc
2023년 5월에 6박 숙박함
답변 제공: Sean DeSouza - General Manager 님, 2023년 5월 15일
Dear Dianne,Thank you for the great review, and for the 10/10. We are delighted to hear that the breakfast and coffee made your stay all that more enjoyable.Looking forward to your next visit with us.