숙박 시설 구내

H10 그란 티네르페 여행 후기

4 out of 5
H10 그란 티네르페
Rafael Puig Lluvina, 13, Adeje, Tenerife

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 373개 이용 후기 중 194개" "
평점 8 - 좋아요. 373개 이용 후기 중 145개" "
평점 6 - 괜찮아요. 373개 이용 후기 중 23개" "
평점 4 - 별로예요. 373개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 373개 이용 후기 중 3개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 7박 숙박함

10/10 - 훌륭해요

Belinda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Von A-Z sehr gut
2024년 2월에 4박 숙박함

8/10 - 좋아요

Enrica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
vir sind sher zufriden.
2024년 1월에 14박 숙박함

8/10 - 좋아요

Deisy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Very beautiful hotel, swimming pools, jaccuzi and right by the beach. But our room was old, flooring was coming apart and issues with the shower and air con. although they did come to fix it. Customer service is great. I would stay again but in a more modern room.
2024년 1월에 2박 숙박함

8/10 - 좋아요

jane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location! The pool area was really good - plenty of sunbeds and pool bar. Be wary of taking a room to the side of the hotel as it’s very noisy with music from the bars until 3am. Wouldn't recommend going half board if you’re veggie. We had to request they used different tongs and frying pan for veggie food as the ‘chef’ was quite happy to use the meat tongs and pan for veggie pasta :-( Veggie options not great.
2023년 12월에 7박 숙박함

8/10 - 좋아요

Kelly

가족 여행
좋아요: 객실의 편안함
Better last time
Its a lovely hotel. But.... last time we came (also this year, in june), it was far more relaxed and staff were a lot friendiler. Rooms and facilities are great but outside of this i.e. in corridors, stairs etc., all in need of much repair and a damn good clean. Evening meal in the half board package is terrible, and you have to pay for table water. Breakfast on the otherhand, is pretty good. Hot tib wasnt working on both visits.
2023년 10월에 5박 숙박함

8/10 - 좋아요

Armin

별로예요: 청결 상태
Das Hotel war gut und sehr gut gelegen. Das Essen war gut und abwechslungsreich. Die Mitarbeiter waren freundlich, aber teilweise sehr gestresst. Das Zimmer war sauber, aber am ersten Tag unserer Ankunft gab es drei tote Kakerlaken! Und jeden zweiten Tag waren immer andere da. Ich weiß nicht, ob sie das Hotel entdeckt haben, aber es war ziemlich ekelhaft und unangenehm. Das Hotel muss renoviert werden. Wir waren im Zimmer 0024 untergebracht, mit Terrasse und separaten Poolliegen, es hat uns sehr gut gefallen.
2023년 9월에 4박 숙박함

8/10 - 좋아요

Elefteria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel! The staff were so helpful and kind! I only wish the room had better air conditioning as it was too hot. Thank you for a wonderful stay!
2023년 8월에 14박 숙박함

8/10 - 좋아요

Faruk 님, Zueberwagen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Preis Leistubg war. gut. 1 Flasche gratis Wasser pro Tag im Zimmer wäre gut gewesse.
2023년 8월에 9박 숙박함

10/10 - 훌륭해요

Pablo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alojamiento de primera calidad y mención especial al personal, muy agradable y servicial
2023년 8월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great 4* Stay!
The hotel and rooms were very comfortable and clean. Rooms were quiet, and guests were mature. The buffet was excellent. The booking system for the buffet seemed unnecessary and was annoying; also, no coffee/tea in rooms was exascerbated by not being allowed to bring coffee from the buffet to the room. We understood there was an included a la carte restaurant, free to all inclusive guests; however, the only a la carte option allowed when there was a paid one. That said, this restaurant was wonderful. Most staff members were extremely pleasant, with the exception of a few. Be warned: towels are randomly removed from sunbeds at 10am, which is extremely unfair to guests not made aware of this policy, and who've popped to the coffee shop for 10 mins! Rather than a fixed time, a fairer system would be to remove towels when guests are absent from sunbeds for 60 minutes+ as there were dozens of guests guilty of this throughout the day! Evening entertainment and proximity to nightlife were fantastic, as was bar menu. Nightlife crowd is VERY young in this resort.
2023년 7월에 3박 숙박함

8/10 - 좋아요

Ben

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 6박 숙박함

10/10 - 훌륭해요

Thierry

2023년 6월에 11박 숙박함

10/10 - 훌륭해요

Bruno

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 7박 숙박함

10/10 - 훌륭해요

Josilene

2023년 3월에 4박 숙박함

10/10 - 훌륭해요

Jasmina

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Overall I had a great time. The hotel was nice with beautiful views. The only problem I had - I booked all inclusive just to find out at checkout room service was not included. They never made that clear until checkout. But besides that miscommunication, I enjoyed my stay
답변 제공: Enrique Afonso, Community Manager 님, 2023년 3월 31일
Dear guest,Thank you for taking the time to share your opinion about our hotel. It is a pleasure for us to have received you at H10 Gran Tinerfe and we are proud to know that you enjoyed your stay. It would be a great pleasure to welcome again. Best regards,

4/10 - 별로예요

Ritvik

2023년 3월에 2박 숙박함

8/10 - 좋아요

Armin

좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Could be a very good hotel
Overall the hotel was a 7 to me. The breakfasts and dinners were really good. Generally helpful staff and good facilities. The facilities however are beginning to be outdated. The room we were in had a huge balcony which was lovely and we could keep the door open. However, no soundproofing at all! would wake up many times during the night. Also, they checked us in, like 1.5 hours late. Wifi is also very spotty and weak.
2023년 2월에 4박 숙박함
답변 제공: Enrique Afonso, Community Manager 님, 2023년 4월 4일
Dear guest,Thank you for taking the time to share your opinion about our hotel. It is a pleasure for us to have received you at H10 Gran Tinerfe and we are proud to know that you enjoyed your stay. On the other hand, do not doubt that we will take note of your negative comments to continue working on the continuous improvement of our facilities and services.It would be a great pleasure to welcome again. Best regards,

6/10 - 괜찮아요

Charles

Week away over New Year 22/23
We stayed here for a week over New Year 22-23. The reception and general circulation areas are very tired and run down which gave a poor first impression when we arrived. We had a Superior Sea View room which was clean, well equipped and spacious with a good shower. We found the bed very hard and uncomfortable. Pool areas were first class and huge with a very good heated pool, loads of room in the sun for everyone. The New Years Eve Gala Dinner and entertainment was very good. The Hotel is in a good location right on the Beach with loads of good Bars and Restaurants on the doorstep.
2022년 12월에 7박 숙박함
답변 제공: Enrique Afonso, Community Manager 님, 2023년 4월 4일
Dear guest,Thank you for informing us of the aspects that did not exceed your expectations, please do not doubt that we will take note of them and they will be taken into account to continue working on the continuous improvement of our services and facilities.We sincerely appreciate your positive comments on our New Year Eve Gala and location.We are looking forward to welcoming you again.Best regards,

8/10 - 좋아요

Antone

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. WiFi is very weak in room.

8/10 - 좋아요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beach Hotel - Superb Spot
This hotel is right in the heart of shops, bars, restaurants, and more importantly a hop and a skip from what is a wonderful beach. I was checked in by Beatriz and was given S36 but then was upgraded to S47 which was a ground level near the beach room with a lovely garden and view of the beach. The room was clean, and fresh had a Nespresso coffee machine and free wifi, as was the safe. The bed was comfortable and the air con was controllable but I turned it off and used the ceiling fan. The food was great, good choices, and numerous bars, and the sunset area was outstanding. The pools were great and warm unlike some hotels in that area. Highly recommended, would definitely return.
From My Drone
2022년 11월에 1박 숙박함

8/10 - 좋아요

Walter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 10박 숙박함

10/10 - 훌륭해요

Christina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, next to the beach, restaurants & bars. Our room was a good size with a balcony. There are three pools (1 heated) & a couple of jacuzzis. The animation team are really welcoming and put on activities in the day, including stretching, rifle shooting, table tennis & French boules on the beach. Evening activities include games and entertainment such as acrobats, comedians, dancers and musicians. The breakfast & dinner buffets have a wide choice and are of good quality.

10/10 - 훌륭해요

Maria Dolores

2022년 10월에 1박 숙박함

8/10 - 좋아요

Alejandro

2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

Florin

2022년 9월에 3박 숙박함

8/10 - 좋아요

young uk

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Location and facilities were great. Room service was not so great. Had to wait for ages just for some water and had to call them twice to remind them. Room was great but don't leave sweet or sugary things around as it will soon be covered in small bugs. Food was great, personally could use hash browns at breakfast, however the asian night was not great. Did not know how to make simple stir fry or udon or know the difference between them. Activities were fun and activities people very friendly. Would definitely recommend however as it is still a great hotel and a great experience.
2022년 7월에 9박 숙박함

10/10 - 훌륭해요

Daniela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Splendida posizione, Staff professionale, attento e sempre sorridente, Stanze e area privilege ottime. Animazione perfetta con splettacoli serali coinvolgenti e curati. Un hotel che offre moltissimi servizi e dove il cliente viene coccolato davvero. Nelle zone contigue negozi, locali e a soli 10 minuti a piedi dal porto dove è possibile prenotare gite in barca a vela o catamarano veramente uniche per vedere delfini, balene e tartarughe.
2022년 6월에 13박 숙박함

8/10 - 좋아요

Markus

연인과의 여행
좋아요: 직원 및 서비스
Schöne Aussicht vom Zimmer, wir haben ein Upgrade mit Meersicht erhalten, Ausstattung und sanitäre Anlagen (Kalk, komische Duschwand, Fliesen) sind in die Jahre gekommen und es war nicht sehr sauber geputzt. Aussicht macht dies wieder wett. Abendessen am Buffet recht abwechslungsreich und gut.
2022년 5월에 5박 숙박함

10/10 - 훌륭해요

Adrian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My fiancée and I had a wonderful stay at the H10 Gran Tinerfe - it exceeded our expectations in every way. From the moment we walked in and were greeted with cava to the end of the trip when our taxi arrived 2 minutes after calling it, the service was fantastic and reliable. With half board of breakfast and dinner, the buffet offerings were varied enough to keep us interested and the staff in the restaurants were extremely friendly and professional. We are not activities people in general, but we really enjoyed the entertainment at night in the theater, with everything from bingo to flamenco dancing to an Elvis impersonator. The pool area was huge, with enough space to sit in a different spot every day and not see the same thing (and one of the pools being heated was a big plus). The Sunset Bar was perfectly named and we did enjoy a beautiful sunset over drinks. Finally, beach access and walking distance to plenty of shops and restaurants only a 15 minute drive to the airport made this a great, convenient spot to settle down for 4 days. We would love to be back!
2022년 4월에 3박 숙박함

6/10 - 괜찮아요

wim

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
2022년 3월에 4박 숙박함

10/10 - 훌륭해요

GEORGES

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 7박 숙박함
답변 제공: RRPP 님, 2021년 12월 29일
Estimado Sr. Georges, ¡Muchas gracias por la puntuación! Encantados de saber que ha disfrutado de su estancia con nosotros. Le estaremos esperando para cuando quiera volver a repetir nuevamente con nosotros en un futuro cercano. Hasta entonces. Muchos saludos de parte de todo el equipo del H10 Gran Tinerfe.

6/10 - 괜찮아요

Michael

단체 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 6박 숙박함
답변 제공: RRPP 님, 2021년 12월 10일
Estimado Sr. Michael, Gracias por la puntuación. Nos alegra leer que de forma general ha disfrutado de sus vacaciones con nosotros. Esperamos volver a verle nuevamente en un futuro cercano. Hasta entonces. Le mandamos saludos cordiales de parte de todo el equipo del H10 Gran Tinerfe.

10/10 - 훌륭해요

alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 6박 숙박함
답변 제공: Alba Cabrera (Dpt. de Reservas) 님, 2021년 11월 6일
¡Muchas gracias por la excelente puntuación! Encantados de saber que ha disfrutado de su estancia con nosotros. Le estaremos esperando para cuando quiera volver a repetir nuevamente en el hotel. Hasta entonces. Muchos saludos cordiales de parte de todo el equipo.

8/10 - 좋아요

Arash

2021년 8월에 9박 숙박함

10/10 - 훌륭해요

Tigist

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 4박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr guter Service Hotel direkt am Strand Buffet am Abend sehr reichhaltig und vielseitig Freundliches und hilfsbereites Personal
2020년 2월에 14박 숙박함

10/10 - 훌륭해요

GEORGES

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super hôtel rénové et le service platinium très bien pour la restauration
2020년 2월에 7박 숙박함

4/10 - 별로예요

Fatiha 님, Toulouse

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
L’hôtel est vieillissant la moquette tachée est mauvaise odeur dans les couloirs. A 15 h la chambre n’est toujours pas faite ou alors pas faite de la journée j’ai prévenu l’accueil. Et quand il est fait c’est du rapide draps rabattus reste les cheveux dans la douche et derrière la porte de la salle de bain bref à revoir
2020년 2월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Good pools and decent rooms. Bed a bit too firm for me. Good choice of food at breakfast but the hot items didn't keep hot.
2020년 2월에 7박 숙박함
답변 제공: Alejandro Trujillo. H10 Gran Tinerfe 님, 2020년 3월 12일
Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our H10 Gran Tinerfe hotel and are delighted to read that we were able to match your holiday expectations. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. However, we would like to offer our apologies because all trays of our buffets are being constantly checked by our kitchen staff to ensure that the temperature of the food is adequate and that all options are being replenished throughout all services. Nevertheless please rest assured that your comments will be shared with the team so as to avoid receiving this kind of feedback in the future. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Please, ask for a topper in Reception if you need it to do your stay more comfortable. Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Tenerife very soon. Kind regards, Alejandro Trujillo Guest Service Department H10 Gran Tinerfe Hotel

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tolles Hotel, Zentral gelegen, immer freundliches und kompetentes Personal. Wunderschöne Zimmer 1105 & 310. Kommen immer wieder gerne. Einzig was etwas verbessert werden könne ist der Guest Service. Diesen benötigt man jedoch nicht immer oder oft. Von daher ganz gut.
2020년 1월에 6박 숙박함

10/10 - 훌륭해요

Pat

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
January break
Great hotel in a great location. Excellent facilities and food, friendly staff. Plenty of local restaurants and bars. Various routs for beach side walks
2020년 1월에 7박 숙박함
답변 제공: Alejandro Trujillo. H10 Gran Tinerfe Hotel 님, 2020년 3월 12일
Dear Pat, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. We are glad to read that you really enjoyed our unbeatable location next to the beach to visit the wonders of a vacation in Tenerife. We are also delighted to read you found our team to be warm and welcoming as well always willing to help and listen to guests. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Kind regards, Alejandro Trujillo Guest Service Department H10 Gran Tinerfe Hotel

10/10 - 훌륭해요

Linda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic! ;+)
2020년 1월에 2박 숙박함

10/10 - 훌륭해요

Joanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel in an excellent location
2019년 12월에 7박 숙박함

8/10 - 좋아요

Ken

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay at Gran Tenerfe
Loved our stay at the H10 Gran Tenerfe in Adaje! The hotel was beautiful and comfortable Food was only adequate....
2019년 12월에 13박 숙박함

8/10 - 좋아요

Judith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great ocean views
Great location, beautiful views, could clean the gym and service equipment enter, food could use a taste improvement, water could be left in the lobby for guests, pool service would be a nice touch.
2019년 12월에 2박 숙박함
답변 제공: Relaciones Públicas 님, 2020년 1월 5일
Dear Judith, Thank you for your great review on Expedia Group. We are truly happy that have you enjoyed a splendid time with us. We would like to thank you for your special mention about the beautiful location of the hotel. Also , we regret that the cleaning of the gym has not met your expectations, we will take note about it. Thank you for your reminders we will take them all into account. We look forward to seeing you very soon. Best regards, Juan Andrés Vegas Guest Service H10 Gran Tinerfe

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
Best All Inclusive that I stayed at in Europe.
2019년 12월에 3박 숙박함
답변 제공: Paula Casares Guest Service Manager 님, 2019년 12월 30일
Dear Laura, Thank you for choosing the H10 Gran Tinerfe for your stay at the Island. We are thrilled to read, not only your score, but also that you consider us the best All Inclusive in Europe! This is indeed very rewarding for all the staff of our hotel. We hope to welcome you back very soon. Kind regards

10/10 - 훌륭해요

Jacobus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 7박 숙박함
답변 제공: Paula Casares Guest Service Manger 님, 2019년 12월 30일
Dear Jacobus, Thank you do much for taking the time to rate our hotel. It is a pleasure for us knowing that we have exceeded your expectations. Kind regards