리셉션

햄프턴 인 & 스위트 스테이튼 아일랜드 여행 후기

2.5 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 548개" "
평점 8 - 좋아요. 1001개 이용 후기 중 231개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 92개" "
평점 4 - 별로예요. 1001개 이용 후기 중 72개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 58개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Houda

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Trop de bruit
2024년 4월에 1박 숙박함
답변 제공: William 님, 2024년 4월 22일
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 - 훌륭해요

Diane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed for one night. This is my go to place to stay on Staten Island. The staff at front desk is very friendly and welcoming. Rooms are clean.
2024년 4월에 1박 숙박함
답변 제공: William 님, 2024년 4월 21일
Thank you for taking a moment to share your experience. I am happy to hear you found the staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 - 훌륭해요

Michael

단체 여행
CLASS!
2024년 4월에 2박 숙박함
답변 제공: William 님, 2024년 4월 17일
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 - 훌륭해요

Natasha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great!
2024년 3월에 2박 숙박함
답변 제공: William 님, 2024년 4월 14일
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 - 훌륭해요

Anna Maria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great and pleasant!
2024년 3월에 2박 숙박함
답변 제공: William 님, 2024년 4월 2일
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 - 훌륭해요

Diana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the hotel and the amenities, great breakfast buffet. I just didn’t like the area around, a lot of industrial.
2024년 3월에 1박 숙박함
답변 제공: William 님, 2024년 4월 2일
Thank you for taking a moment to share your experience. I am happy to hear you found the breakfast to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 - 훌륭해요

Georgia

가족 여행
It was clean and quiet and staff were very nice. I can’t say anything negative about it. Beds were clean and very comfortable as well.
2024년 3월에 3박 숙박함
답변 제공: William 님, 2024년 4월 2일
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 - 훌륭해요

dexter

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: William 님, 2024년 4월 2일
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

2/10 - 너무 별로예요

Deimante

별로예요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: William 님, 2024년 4월 2일
Thank you for taking the time to share your experience of your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please let us know if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 - 괜찮아요

Iman

출장 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Housekeeper Toni was very rude when another colleague asked her to assist me with towels. Her response was so nasty. She clearly hates her job.
2024년 3월에 2박 숙박함
답변 제공: William 님, 2024년 3월 27일
Thank you for taking the time to share your experience of your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please let us know if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 - 좋아요

Kwai Chuen

2024년 3월에 4박 숙박함
답변 제공: William 님, 2024년 4월 14일
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 - 훌륭해요

Jolanta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel's cleanliness surpassed my expectations. We loved it, thank you to entire crew.
2024년 3월에 1박 숙박함
답변 제공: William 님, 2024년 3월 27일
Thank you for taking a moment to share your experience. I am happy to hear you found the crew to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

10/10 - 훌륭해요

Betsy

좋아요: 숙박 시설 상태 및 시설
Very kind staff.
2024년 3월에 2박 숙박함
답변 제공: William 님, 2024년 3월 27일
Thank you for taking a moment to share your experience. I am happy to hear you found the staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

10/10 - 훌륭해요

Dorota

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice clean hotel
2024년 3월에 1박 숙박함
답변 제공: William 님, 2024년 3월 27일
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

10/10 - 훌륭해요

SHARON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very friendly
2024년 3월에 4박 숙박함
답변 제공: William 님, 2024년 3월 27일
Thank you for taking a moment to share your experience. I am happy to hear you found the staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

10/10 - 훌륭해요

Mitiku

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 1박 숙박함
답변 제공: William 님, 2024년 3월 18일
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

8/10 - 좋아요

Judy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast was limited but it was clean and relatively quiet. Staff was friendly. Had to ask for some amenities that seemed basic like a bath mat and they didn’t seem organized and tried to clean our room twice on the day we checked out which you would think they would wait to get notice that we were gone.
2024년 3월에 4박 숙박함
답변 제공: William 님, 2024년 3월 18일
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

10/10 - 훌륭해요

david

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great place to stay! lots of room for parking, clean hotels, nice and friendly staff! would stay here again in the future!
2024년 3월에 1박 숙박함
답변 제공: William 님, 2024년 3월 13일
Thank you for taking a moment to share your experience. I am happy to hear you found the parking and staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

4/10 - 별로예요

Thomas 님, Broad Brook

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very friendly. The room was spacious. The hotel was clean. Nice pack & play provided. No restaurant at the hotel (free breakfast which was surprisingly good), have to walk across parking lot to Hilton for their restaurant. But the biggest knock. Our room faced a highway so that was loud enough. But there was some sort of event going on in/near the hotel. Music blaring til 2 am. We (myself, wife, 2 kids) got zero sleep that night. So loud the hotel was literally vibrating from the bass. Insane that this was allowed to occur/continue. If it wasn't for the noise, this would've been a positive review, but I can't possibly give higher than 2 stars because you stay at a hotel to sleep so you can enjoy the rest of your trip. And we got no sleep.
2024년 2월에 2박 숙박함
답변 제공: William 님, 2024년 2월 29일
Thank you for taking the time to share your experience about your recent stay at our hotel. We know how important a good night’s sleep is and I sincerely apologize for the noise issue encountered during your stay. I will address your feedback with our team. If there is anything else I can do for you now, please tell us. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 - 훌륭해요

Victor 님, Chester

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good parking
2024년 2월에 1박 숙박함
답변 제공: William 님, 2024년 2월 27일
Dear Victor, Thank you for taking a moment to share your experience. I am happy to hear you found the parking to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

8/10 - 좋아요

Lisa

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Hot Breakfast items were cold. Could not eat. Cold items were not part of my dietary options. Coffee was cold.
2024년 2월에 1박 숙박함
답변 제공: William 님, 2024년 2월 14일
Dear Lisa: Thank you for taking the time to share your experience of your recent stay at our hotel. We regret that we were not able to provide you with the quality of food you expected. We are constantly working to improve our hotel and your comments will help us improve in this area. If there is anything else I can do for you now, please tell us. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

6/10 - 괜찮아요

Caroline

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: William 님, 2024년 2월 14일
Dear Caroline: Thank you for taking the time to share your experience of your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please let us know if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

10/10 - 훌륭해요

Greg

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hampton Inn Staten Island is a PHENOMENAL place to stay. It’s clean and the staff is friendly. I HIGHLY RECOMMEND THIS PLACE
2024년 2월에 1박 숙박함
답변 제공: William 님, 2024년 2월 14일
Dear Greg, Thank you for taking a moment to share your experience. I am happy to hear you found the staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

6/10 - 괜찮아요

Edward

가족 여행
Just convenient enough to book if you’re poor and need something somewhat cheap.
2024년 2월에 1박 숙박함
답변 제공: William 님, 2024년 2월 6일
Dear Edward: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

8/10 - 좋아요

Kazeem B

Great
2024년 1월에 6박 숙박함
답변 제공: William 님, 2024년 2월 1일
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and hopefully we can get you to a 5-star stay, please follow up and let us know what went wrong, so we can better service you in the future! We hope to see you again soon!

10/10 - 훌륭해요

Rina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 1월에 1박 숙박함
답변 제공: William 님, 2024년 2월 1일
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and we hope to see you again soon!

8/10 - 좋아요

Vernee

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a great weekend stay. My room was very clean and spacious. The front desk attendant was friendly and helpful. I would definitely stay here again.
2024년 1월에 2박 숙박함
답변 제공: William 님, 2024년 2월 1일
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and hopefully we can get you to a 5-star stay, please follow up and let us know what went wrong, so we can better service you in the future! We hope to see you again soon!

8/10 - 좋아요

Melissa

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was fine
Most of the front desk staff were nice, especially while they're desk duty. The people who helped me when I approached the desk were all extremely nice and friendly, but other employees who were not working at that time weren't as welcoming. The breakfast was fine, and provided a little bit of everything, so that was a nice benefit. Upon entry to the floor, it smelled of smoke which was a bit confusing. The room itself was a bit dated, it was either frigid or overwhelmingly hot; we had to toggle the thermostat a few times throughout the nights. The cover to the wall AC/Heat unit was broken off and appeared to have been used as an ashtray (burn marks). I understand the hotel is pet friendly, but was a bit surprised that I ended up with fur all over my socks. The floor had some sticky spots, and I found human hair on the comforter (ew). It was a fine stay, a not frills hotels that served the purpose of the weekend.
2024년 1월에 2박 숙박함
답변 제공: William 님, 2024년 2월 6일
Dear Melissa: I am sorry you found your room unacceptable. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

10/10 - 훌륭해요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: William 님, 2024년 2월 1일
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and we hope to see you again soon!

2/10 - 너무 별로예요

Faith

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay started off with no assistance with my bags. Once in my room i was greeted by a roach. For $455 i would expect a clean room. The manager was advised but did not reach out. I had to ask for her the next morning. I was told that housekeeping would have to inspect my room as if i need to lie. I kept the roach for proof. I was moved to another room but no apologies or any compensation even offered. I will not ever stay at a Hampton inn in the future. It was not a great experience as this was my first and last time.
답변 제공: William 님, 2024년 2월 6일
Dear Faith: I am sorry you found your room unacceptable. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

10/10 - 훌륭해요

Neil

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly service
Even though the in room coffee maker did not work and the heater needed room freshener(musty smell), the service was great and everyone was very friendly.
2024년 1월에 3박 숙박함
답변 제공: William 님, 2024년 2월 1일
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and we hope to see you again soon!

10/10 - 훌륭해요

john

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The woman that helped me at the front desk was very nice and helpful
2024년 1월에 1박 숙박함
답변 제공: William 님, 2024년 2월 1일
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and we hope to see you again soon!

10/10 - 훌륭해요

Corrie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was conveniently located for us . Staff was very polite. Breakfast was delicious . Hotel could have been a little cleaner .
2023년 12월에 2박 숙박함
답변 제공: William 님, 2024년 2월 1일
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and we hope to see you again soon!

2/10 - 너무 별로예요

Victorius Benjamin 님, Rockwall

2024년 1월에 3박 숙박함
답변 제공: William 님, 2024년 2월 6일
Dear Victorious Benjamin: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

6/10 - 괜찮아요

Brittany

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was no pool as advertised by expedia which made for a very sad group of children. The hotel was extremely busy making the free breakfast unbearable at times.
2023년 12월에 4박 숙박함
답변 제공: William 님, 2024년 2월 6일
Dear Brittany: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry you were unhappy with your guest room. We have not had a pool in over 5 years and have been trying to have 3rd party sites rectify that information ever since. I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

6/10 - 괜찮아요

Frank 님, Taneytown

가족 여행
좋아요: 직원 및 서비스
While giving some extra wiggle room for it being a holiday and the staffing issues that may come up as a result, we had a few MINOR issues (check in late, room not ready, breakfast dismal, hallways not vacuumed, room furniture super uncomfortable), but compiling them led it to be just an ok experience. Wouldn’t keep us from returning, but we’d certainly look elsewhere first.
2024년 1월에 2박 숙박함
답변 제공: William 님, 2024년 2월 6일
Dear Frank: I am sorry you found your room unacceptable. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

8/10 - 좋아요

CHANDANA

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: William 님, 2024년 2월 1일
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and hopefully we can get you to a 5-star stay, please follow up and let us know what went wrong, so we can better service you in the future! We hope to see you again soon!

10/10 - 훌륭해요

Deanna 님, Staten Island

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: William 님, 2024년 2월 1일
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and we hope to see you again soon!

10/10 - 훌륭해요

Alex 님, Riverdale

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyed my stay and would highly recommend here
답변 제공: William 님, 2024년 2월 1일
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and we hope to see you again soon!

8/10 - 좋아요

Aleksandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall great hotel, staff very friendly, breakfast was delicious, great selection of food. Bathrooms bit outdated, need bit of tlc
2023년 12월에 3박 숙박함
답변 제공: William 님, 2024년 2월 1일
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and hopefully we can get you to a 5-star stay, please follow up and let us know what went wrong, so we can better service you in the future! We hope to see you again soon!

10/10 - 훌륭해요

Nyla

2023년 12월에 2박 숙박함
답변 제공: William 님, 2024년 2월 1일
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and we hope to see you again soon!

10/10 - 훌륭해요

Jackson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: William 님, 2024년 2월 1일
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and we hope to see you again soon!

2/10 - 너무 별로예요

Deborah

2023년 12월에 1박 숙박함
답변 제공: William 님, 2024년 2월 6일
Dear Deborah: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

10/10 - 훌륭해요

Narda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was very clean, quiet and comfortable. Staff was very friendly and concerned that our stay be an enjoyable one.
2023년 12월에 2박 숙박함
답변 제공: William 님, 2024년 2월 1일
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and we hope to see you again soon!

10/10 - 훌륭해요

Johnette

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and quiet
2023년 12월에 1박 숙박함
답변 제공: William 님, 2024년 2월 1일
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and we hope to see you again soon!

8/10 - 좋아요

Redouane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: William 님, 2024년 2월 1일
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and hopefully we can get you to a 5-star stay, please follow up and let us know what went wrong, so we can better service you in the future! We hope to see you again soon!

10/10 - 훌륭해요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: William 님, 2024년 2월 1일
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and we hope to see you again soon!

10/10 - 훌륭해요

Jason

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: William 님, 2024년 2월 1일
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and we hope to see you again soon!

10/10 - 훌륭해요

Eva

2023년 12월에 7박 숙박함
답변 제공: William 님, 2024년 2월 1일
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and we hope to see you again soon!

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: William 님, 2024년 2월 1일
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and we hope to see you again soon!