외관

해피 게스트 로지 여행 후기

3 out of 5
해피 게스트 로지
Tarporley Road, Lower Whitley, Warrington, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 128개 이용 후기 중 56개" "
평점 8 - 좋아요. 128개 이용 후기 중 47개" "
평점 6 - 괜찮아요. 128개 이용 후기 중 13개" "
평점 4 - 별로예요. 128개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 128개 이용 후기 중 7개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

6.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

Nigel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Can’t fault this place for the price. Clean comfortable and friendly
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

tesfom

별로예요: 숙박 시설 상태 및 시설
No transportation and no enough good for the money
2023년 9월에 1박 숙박함
답변 제공: Konrad 님, 2023년 10월 6일
We are sorry that you experience troubles with finding a taxi in the morning. Unfortunately due to remote location of the hotel there is no public transport close to our location. I realise how this could be challenging as i did experience this problem myself. Thank you for your feedback and hope to see you again.

8/10 - 좋아요

Mark

출장 여행
좋아요: 직원 및 서비스
Conrad is a friendly host who does his best to run an effective service and facility. The owners would do well to spend some funds to raise the overall standard of the property’s appearance.
2023년 9월에 1박 숙박함
답변 제공: Konrad 님, 2023년 10월 6일
Thank you very much for you honest review. We are doing our best to improve our property appearance. We manage to contracted a Gardner who already made a difference. Hope to see you again soon

4/10 - 별로예요

Jan

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
Expected more, the guy who checked us in was accommodating, the room was a poor standard, not up to our expectations. Car alarm in the car park, went off at 4am and again at 6am so cut our losses and headed home.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Hatem 님, Doha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, thank you.
2023년 8월에 2박 숙박함
답변 제공: Konrad 님, 2023년 8월 18일
You are welcome. Thank you for staying with us :)

4/10 - 별로예요

CHRIS

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Check in arrangements were good and helpful, sadly the feel of the place was not good. In my opinion it needs a proper refurbishment, I did not feel comfortable sleeping in what felt like a dirty bed with stains over the mattress and a peeling leatherette old headboard.
2023년 7월에 1박 숙박함
답변 제공: Konrad 님, 2023년 8월 5일
Dear GuestIt was the only bedroom with double bed on top floor we have, as you requested it. If you were unhappy with it we could, move you to the twin room which you originally booked. I am disappointed with this review as you could ask as for another bedroom and you would feel more comfortable. The linen on our bed are always fresh, we are using professional laundry company.

8/10 - 좋아요

P

2023년 7월에 3박 숙박함
답변 제공: Konrad 님, 2023년 7월 29일
Thank you for your review I am glad that you enjoy your stay

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would definitely stay again.
Met at the door with a warm welcome. Receptionist was very friendly and inviting and gave us some tips about getting where we needed to go quicker. Rooms are of good quality for the price paid.
2023년 7월에 1박 숙박함
답변 제공: Konrad 님, 2023년 7월 26일
Thank you very much for this review. I am glad that I could be helpful for yous and that you enjoyed your stay.

6/10 - 괜찮아요

Craig

가족 여행
좋아요: 직원 및 서비스
To be fair it was cheap and so not to much complaint but could do with a spruce up and a good clean
2023년 7월에 2박 숙박함
답변 제공: Konrad 님, 2023년 7월 16일
Thank you for your review.

8/10 - 좋아요

David

2023년 7월에 1박 숙박함
답변 제공: Konrad - Hotel Manager 님, 2023년 7월 6일
Thank you for your review.

2/10 - 너무 별로예요

Brian

좋아요: 청결 상태, 숙박 시설 상태 및 시설
No tranport he
2023년 7월에 1박 숙박함
답변 제공: Konrad - Hotel Manager 님, 2023년 7월 2일
I am sorry that you did not like location where we are placed. However it is out of our hand where there are bus stops or train station placed. It is not like our hotel location is hidden so when you booked room with us you knew that we are in remote location. I feel like this review is unfair as we did everything what we could to accommodate you, I recommended you 2 local pubs for meals within 1 mile radius. Not sure why our property should get such a low score, based only on the fact of the location.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I would not stay at this hotel again as there was a smell of excrement lingering in the air as their is a shared cesspit / sewer that has not been emptied at the front of the hotel, as it shares the pit with the garage next door. My room was not cleaned/checked, cups not cleaned removed and when i checked out there was no one to give me a receipt at 0700... For £80.00 PN i have had better experiences in hostels in Vietnam!!!!!! Discusting. It should be reported to the HSE!
2023년 5월에 2박 숙박함
답변 제공: Konrad 님, 2023년 5월 26일
Dear Tom, You were talking to me 1st day when you arrive and 2nd day as well with regards the smell. The pit you referring to, is under control of the garage and as I explained to you that I already spoke to them and ask them to do something about it. They assure me they are in the contact with the company who they have contract with. You were trying to convince me to report them, which i found unfair as not always there are available service providers to deal with something like that within few hours. It was sorted yesterday afternoon. Now if your room was not cleaned or something was concerning you with regards to the service I would imagine that you would mention it when you spoke to me 2nd day and I would sort this matter out. Despite the fact that we clearly advertise that we are not doing daily housekeeping only on request, I would be more happy to change your towels or give you fresh cups. I was in the hotel from 6:30 am as I have to prep breakfast for 7:30, I was helping other guest out with the shower in other bedroom around 7 therefore i was not on reception for maybe 5 min. Yes we are small B&B hotel and we do have one staff member of duty and I acknowledge it is not ideal, but this is only way to keep this business running. We advertise that we do not have night shift and there are reception opening times as well as breakfast times available online, on reception desk and on our guest guides inside the bedrooms. Your invoice has been send to the expedia/hotels com guest email provided with booking.

10/10 - 훌륭해요

RICHARD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
An excellent hotel within easy reach of Manchester and very good value for money. Breakfast is provided with a good choice of food. On site free parking available. The manager is most helpful and polite.
2023년 3월에 1박 숙박함
답변 제공: Konrad 님, 2023년 4월 2일
Thank you very much for this opinion.

10/10 - 훌륭해요

Caitlin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Affordable and cheery.
2023년 3월에 2박 숙박함
답변 제공: Konrad - Hotel Manager 님, 2023년 3월 21일
Thank you so much

8/10 - 좋아요

Evelyn

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only thing I didn't like was that check in has to be done before 9:30pm and the wall had no adapter for the switches. Other than that. It's a nice property
2023년 3월에 1박 숙박함
답변 제공: Konrad 님, 2023년 3월 13일
It is small, family run B&B we can't afford to have staff on duty during the night. We do have person who is sleeping in the hotel in case of emergency. However we are doing self checkins, we have secure box outside for a key if guest will let us know that he is running late. We put all the information about check in times and you can see it before you book a room and it is stated on the conformation after you reserve. Not all Hotels are operating 24h.

10/10 - 훌륭해요

Jennifer

2023년 2월에 1박 숙박함
답변 제공: Konrad - Hotel Manager 님, 2023년 3월 1일
Thank you so much for this review. It was lovely to host you.

6/10 - 괜찮아요

Wanjiru

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
The reception appeared not to know the type of room I had booked. I had pre-paid but appeared to lack the knowledge of this, left me feeling uncomfortable. Horrible breakfast- extremely cheap sausag and bacon and not well prepared. Cold coffee and no hot water to make tea. The room was dusty and no effort is made to clean the coners.
2023년 2월에 2박 숙박함
답변 제공: Konrad - Hotel Manager 님, 2023년 2월 16일
I am so sorry that you experience this. We always aiming to give the best customer service to our guest. I was on annual leave when this happen. There should be hot water in the breakfast room turn on, we have a large boiler for this purpose. Pleas accept my sincere apology

2/10 - 너무 별로예요

Bianca

2022년 10월에 1박 숙박함

10/10 - 훌륭해요

VICTOR

2022년 8월에 1박 숙박함
답변 제공: Konrad 님, 2022년 8월 12일
Thank you for your review hope to see you again

10/10 - 훌륭해요

Cameron

2022년 6월에 2박 숙박함
답변 제공: Konrad 님, 2022년 6월 7일
Thank you very much for this review. Hope to see you again :)

8/10 - 좋아요

d

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Great stay, lovely staff on arrival let us check in early as we were at a wedding down the road, nice little hotel, basically all you need, Bed & breakfast inc, we would stay again x
2022년 6월에 1박 숙박함
답변 제공: Konrad 님, 2022년 6월 9일
Thank you very much :)

10/10 - 훌륭해요

paul

2022년 4월에 1박 숙박함
답변 제공: Konrad 님, 2022년 4월 27일
Thank you very much for this review. Hope to see you again soon

8/10 - 좋아요

NGA YING

2022년 4월에 1박 숙박함
답변 제공: Konrad 님, 2022년 4월 16일
Thank very much for your review I am glad that you enjoyed your stay with us :)

10/10 - 훌륭해요

C P

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy Guests Lodge
Nice and quiet and easy to get in and out of.
2021년 11월에 3박 숙박함
답변 제공: Konrad 님, 2021년 11월 23일
Thank you for this great review :) See you next time !

8/10 - 좋아요

keith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 2박 숙박함
답변 제공: Konrad 님, 2021년 7월 7일
Thank you for your review. Hope to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

2021년 5월에 1박 숙박함
답변 제공: Konrad 님, 2021년 7월 7일
Thank you for your review ! Hope to see you again soon.

8/10 - 좋아요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Used for marshalling, close to Oulton Park
2020년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay for 2 nights
The manager of this hotel couldn't do enough for us. He has been living on the premises since lock down and running the place single handed, doing an excellent job. The hotel sits at a busy junction but you wouldn't know it when inside.
2020년 7월에 2박 숙박함
답변 제공: Konrad 님, 2020년 8월 7일
Thank you for this kind comments. I am delighted that you enjoy stay with us.

8/10 - 좋아요

N

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice for a short stay
Property was fine for what we needed which was a single night stay in between two locations were were visiting. The single member of staff we came into contact with was very friendly and happy to help in any way. Seemed a really nice guy. Clean and tidy place with extra pillows available which was a nice touch. Location is a bit out of the way if you are looking for anything to do in the evenings you would need to drive but overall nice enough place
2019년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
Good sized room. Bathroom needed updating. Continental breakfast was Ok, very limited choice. Plenty of parking. Less than an hour drive to Chester. You get what you pay for. Staff member was pleasant and helpful.
2019년 9월에 1박 숙박함

6/10 - 괜찮아요

Paul

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Adequate
The Hotel was very clean and the bed was comfortable. Some of the furniture in the room had seen better days and spoilt the overall impression of the Hotel. The window had no curtains, just a blind, which was broken. As soon as the sun came up light streaked through the blind straight into my eyes, waking me up far too early. The breakfast was OK, just. Beans on toast, bacon and sausage, the only egg choice was boiled, cereal and jam and butter. Other than that it was adequate for a one night stay.
2019년 8월에 1박 숙박함

8/10 - 좋아요

Hannah

좋아요: 직원 및 서비스
별로예요: 청결 상태
2019년 7월에 2박 숙박함

10/10 - 훌륭해요

Antony

2019년 7월에 2박 숙박함

10/10 - 훌륭해요

gerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyable stay.
Arrived to ample parking and easy to find road signs.The person on the desk was extremely friendly and helpful with a fast check in. The room was very spacious and clean and the bed was very comfortable. Breakfast in the morning was ample with cereals ,fruit, bacon,sausage and boiled eggs and facilities for help your self toasting and coffee, orange juice and tea. All in all a very nice one night stay that we would recommend.
2019년 7월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
Is next to a petrol station which has substantial building work. Nearby nice pubs for food. Pleasant surroundings. Anderton boat lift nearby. Hotel needs money spending on it. Man on reception was very nice. Had used rewards night so cost virtually nothing but I left my 9am following a terrible night's sleep. This was not the fault of the establishment, rather drunken party-goers who proceeded to actually fight, curse and shout at 1.53am directly outside our room. The calm man on reception did his best to calm the situation but I felt extremely anxious. I was expecting the police to arrive. Breakfast was painful as one of the family's was there. It is not a nice place for breakfast. My daughter refused to eat. Perhaps weekends are best avoided because of parties and weddings. I wouldn't stay again.
2019년 7월에 1박 숙박함
답변 제공: Konrad 님, 2019년 7월 8일
Dear Guest, I am so sorry that this situation happened during your stay. Police was not necessary as guest who cause trouble during the night was escorted to the bedroom and family who were part of this fight were not staying in the Hotel that night. That guest was asked to leave the building straight in the morning and he left without having breakfast. It is impossible that you saw in the breakfast room family who had a fight as they did not come back to the hotel for their belongings till 3 pm that day. Wedding guests that day were not related to either a man or family who had a fight. It was unfortunate that everybody came for breakfast at the same time I did what I could to top up every single item so everybody would have choice for their breakfast. I fully understand that you were anxious, but after this fight I was watching live cctv for next 2 h to make sure nothing disturbing is happening. I assure you that if this man would cause any more disturbing I would inform police and get him removed from property. Please accept my sincere apologise for all this situation.

8/10 - 좋아요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함

2/10 - 너무 별로예요

Vincent

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Poor Hotel
I booked two rooms at the hotel for two of my engineers, there was building works going on until 8 at night then on top of this the rooms were not clean. I know the hotel is only a 3.5 but I would expect the rooms to be cleaned, I was advised there were rust patches on the bath and the bathroom smelt of damp, when the hotel staff were approached they stated "what do you expect its only a 3.5 star" the hotel was booked for 4 nights but I have had to move them after their second night. the hotel has refused to refund the two nights
2019년 6월에 4박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Food was poor. Property needs updating in all areas Dining room needs attention and new toasters etc
2019년 5월에 1박 숙박함
답변 제공: kaly 님, 2019년 6월 4일
food was poor no.dining room need attention no .toasters new

8/10 - 좋아요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice friendly staff and clean rooms. Considering the price this was a good f
2019년 5월에 1박 숙박함

8/10 - 좋아요

Carl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient, clean motel style accomodation with friendly helpful staff. Good breakfast included. Easy parking & good WiFi.
2019년 4월에 2박 숙박함

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함

10/10 - 훌륭해요

Kris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함

10/10 - 훌륭해요

Megan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 2박 숙박함

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 1박 숙박함

6/10 - 괜찮아요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 1박 숙박함

6/10 - 괜찮아요

Darren

좋아요: 청결 상태, 직원 및 서비스
2019년 3월에 1박 숙박함

8/10 - 좋아요

Nichole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spacoous Room & good nights sleep
The room was clean & spacious with flat screen TV and a remote that works. Bed comfy, had a good nights sleep. Could not get the shower to work :-( Would stay again.
2019년 2월에 1박 숙박함
답변 제공: glyn 님, 2019년 3월 12일
Hi Nicole, many thanks for your kind words, we would love to see you again, ON a good note, you only have to pull the cord to turn the electric on, then turn on the shower, its a safety feature in hotels. kind regards glyn

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was in darkness, I used a torch to find the door bell. The lobby smelt of burnt bacon. The man on reception was rude. The corridor was so dark I needed a torch to find my way to the room and to read the room numbers. The room was basic and again dark as 4 of the lights didn’t work. The cups had mould in them. The liquid soap was congealed and the dispenser was covered in black mould. I left without staying and the manager refused me a refund saying that I had made it all up despite me showing him the photos I’d taken in the room. He told me I needed to approach Expedia for a refund and walked off. My employers have taken this off their list of accommodations near to their head office as it is unsuitable. Please can I have my money back .
2019년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2018년 11월에 1박 숙박함