외관

힐튼 코밤 여행 후기

4 out of 5
힐튼 코밤
Seven Hills Road South, Cobham, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 176개 이용 후기 중 88개" "
평점 8 - 좋아요. 176개 이용 후기 중 49개" "
평점 6 - 괜찮아요. 176개 이용 후기 중 15개" "
평점 4 - 별로예요. 176개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 176개 이용 후기 중 11개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Heewon

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Viktoriia Rozhdestvenska 님, 2023년 10월 17일
Dear Heewon,Thank you for your high rating and great to see that you enjoyed your stay with us. Should your journeys bring you back to Cobham, please let us know so we can ensure you have another enjoyable stay. Best Regards, Viktoriia Rozhdestvenska Guest Relations Manager

8/10 - 좋아요

Phil

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff friendly and helpful, room in good condition and food pleasant. Good breakfast selection.
2024년 4월에 1박 숙박함
답변 제공: Viktoriia Rozhdestvenska 님, 2024년 4월 18일
Dear Phil,I hope this message finds you well. I wanted to express my sincere gratitude for your recent feedback regarding your stay with us. Your kind words about our friendly and helpful staff, well-maintained rooms, and pleasant dining experience mean a lot to us. We're especially pleased to hear that you enjoyed our breakfast selection. Thank you once again for choosing us and for taking the time to share your positive experience. We look forward to welcoming you back in the future!Best regards, Viktoriia Rozhdestvenska Guest Relations Manager

10/10 - 훌륭해요

Caroline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet, clean, excellent breakfast and staff were amazing from recepetionist to bar staff to breakfast team
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2024년 4월 14일
Dear Caroline, thank you for your 5* star feedback. It was great to read you enjoyed your stay with us and the staff were helpful during your stay. Should your journeys bring you back to Cobham, please let us know so you have another enjoyable stay. Kind Regards

10/10 - 훌륭해요

Emerita

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff nice location
2024년 2월에 1박 숙박함
답변 제공: Viktoriia Rozhdestvenska 님, 2024년 2월 19일
Dear Emerita, Thank you for taking the time to provide us with your feedback following your recent stay at Hilton Cobham. We are thrilled to have had the opportunity to serve you, and we hope to welcome you back for another enjoyable stay in the future. Best regards, ViktoriiaGuest Relations Manager

10/10 - 훌륭해요

Rachael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent all round - would stay again
2024년 1월에 1박 숙박함
답변 제공: Viktoriia Rozhdestvenska 님, 2024년 1월 27일
Dear Rachel, Thank you for taking the time to provide us with your feedback following your recent stay at Hilton Cobham. We are thrilled to have had the opportunity to serve you, and we hope to welcome you back for another enjoyable stay in the future. Best regards, ViktoriiaGuest Relations Manager

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Restaurant staff great, rest only OK.
Sufficiently sized room but had a slightly weird odor to it. Comfy matress. Receptionists could have been more welcoming and friendlier, seemed quite uninterested in their jobs. A guest should get to notice that. Waitress in the restaurant was really kind, professional and helpful though.
2024년 1월에 1박 숙박함
답변 제공: Viktoriia Rozhdestvenska 님, 2024년 1월 27일
Dear Anonymous, Thank you for choosing the Hilton for your stay in Cobham and thank you for taking the time to provide a feedback about your recent experience. Your feedback is invaluable to us and shared your comments with our senior management team to ensure incidents do not reoccur. Once again, thank you for sharing your comments, we do hope to welcome you again on your next visit and restore your faith towards the Hilton Cobham. Sincerely Guest Relations Manager

8/10 - 좋아요

Steve

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Viktoriia Rozhdestvenska 님, 2024년 1월 27일
Dear Steve, Thank you for taking the time to provide us with your feedback following your recent stay at Hilton Cobham. We are thrilled to have had the opportunity to serve you, and we hope to welcome you back for another enjoyable stay in the future. Best regards, ViktoriiaGuest Relations Manager

8/10 - 좋아요

Alison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front staff were very helpful and professional on arrival and check out. Great variety of food options and drinks offered during breakfast service.
2023년 12월에 1박 숙박함
답변 제공: Viktoriia Rozhdestvenska 님, 2024년 1월 27일
Dear Alison, Thank you for taking the time to share your positive experience at Hilton Cobham. We are thrilled to hear that you found our staff kind and helpful, and that the breakfast variety of food exceeded your expectations in terms of spaciousness and comfort. Your feedback means a lot to us, and we will be sure to pass on your kind words to our staff members. We are committed to providing excellent service and a comfortable environment for our guests, and it's always rewarding to know when we've succeeded. Best regards, Viktoriia Guest relations Manager

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Viktoriia Rozhdestvenska 님, 2024년 1월 27일
Dear Mark, Thank you for taking the time to provide us with your feedback following your recent stay at Hilton Cobham. We are thrilled to have had the opportunity to serve you, and we hope to welcome you back for another enjoyable stay in the future. Best regards, ViktoriiaGuest Relations Manager

8/10 - 좋아요

Lewis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Viktoriia Rozhdestvenska 님, 2024년 2월 5일
Dear Lewis, Thank you for taking the time to provide us with your feedback following your recent stay at Hilton Cobham. We are thrilled to have had the opportunity to serve you, and we hope to welcome you back for another enjoyable stay in the future. Best regards, Viktoriia, Guest Relations Manager

8/10 - 좋아요

Nicola

2023년 12월에 1박 숙박함
답변 제공: Viktoriia Rozhdestvenska 님, 2024년 1월 27일
Dear Nicola, Thank you for taking the time to provide us with your feedback following your recent stay at Hilton Cobham. We are thrilled to have had the opportunity to serve you, and we hope to welcome you back for another enjoyable stay in the future. Best regards, ViktoriiaGuest Relations Manager

10/10 - 훌륭해요

Christopher

2023년 12월에 4박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 12월 20일
Dear Christopher, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manage

6/10 - 괜찮아요

Dawn

whist we fully understand chirstmas parties will be taking place at this time of year we were disappointed by the loud noise of the music and would have appreciated a room location away from conference rooms, leaving guests attending the parties to have rooms near the conference rooms
2023년 12월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 12월 20일
Dear Dawn, Thank you for choosing the Hilton for your stay in Cobham and thank you for taking the time to provide your honest feedback about your recent experience. Your feedback is invaluable to us and shared your comments with our senior management team to ensure incidents do not reoccur. Once again, thank you for sharing your comments, we do hope to welcome you again on your next visit and restore your faith towards the Hilton Cobham. Sincerely Guest Relations Manager

8/10 - 좋아요

Tom

2023년 12월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 12월 20일
Dear Tom, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manage

10/10 - 훌륭해요

Stuart

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service and breakfast
A one night stay. Heating not working in room on arrival. Immediately given another room and apology with drinks voucher. Comfortable room, very clean with excellent en suite. Excellent breakfast with very good service.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 12월 20일
Dear Stuart, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manage

2/10 - 너무 별로예요

G

출장 여행
별로예요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 12월 20일
Dear G, Thank you for choosing the Hilton for your stay in Cobham and thank you for taking the time to provide your honest feedback about your recent experience. Your feedback is invaluable to us and shared your comments with our senior management team to ensure incidents do not reoccur. Once again, thank you for sharing your comments, we do hope to welcome you again on your next visit and restore your faith towards the Hilton Cobham. Sincerely Guest Relations Manager

6/10 - 괜찮아요

Michelle

2023년 10월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 12월 20일
Dear Michelle, Dear xxxxx, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manage

2/10 - 너무 별로예요

Lady

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room was not clean and there was black mould in the bathroom. I am waiting for a full refund.
2023년 11월에 2박 숙박함
답변 제공: Viktoriia Rozhdestvenska 님, 2023년 11월 29일
Thank you for taking your time to fill out our post stay satisfaction survey, providing us with the detailed feedback about your recent experience at the Hilton Cobham. Your comments are extremely valuable to us, as we strive to improve with each and every stay. I am very sorry to read that we did not meet all your expectations during your stay. Please accept my sincerest apologies for any inconvenience you may have experienced and please be assured that this does not reflect our usual high standard of service. We truly regret to know that we have not been able to deliver our promise of excellence during your stay and your comments have been discussed with the managers of the hotel in order to address and take immediate action on improvement.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 11월 28일
Dear Michael , Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely

8/10 - 좋아요

Sidnei

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good hotel with carpark
2023년 11월에 1박 숙박함
답변 제공: Viktoriia Rozhdestvenska 님, 2023년 11월 21일
Dear Sidnei, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Sincerely, Viktoriia Rozhdestvenska, Guest Relations Manager

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Excellent location, pleasant helpful staff, great breakfast though parking charges annoying!! All in all a great stay…
2023년 11월에 1박 숙박함
답변 제공: Viktoriia Rozhdestvenska 님, 2023년 11월 20일
Dear Mark! We appreciate the scoring of your recent stay at our hotel, it is feedback like yours which inspire our team to deliver an excellent service. I hope our hotel lived up to all of your expectations. We truly hope we will have a chance of welcoming you again soon. Best regards, Viktoriia Rozhdestvenska Guest Relations Manager

10/10 - 훌륭해요

Peter J

2023년 11월에 1박 숙박함
답변 제공: Viktoriia Rozhdestvenska 님, 2023년 11월 18일
Dear Peter, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
40th Wedding Anniversary
We arranged to stay at the Hilton because we wanted to celebrate our 40th Wedding Anniversary. The Hotel room had petals and towels folded into ‘swans’. The girl on Reception wished us a happy weekend. Generally the whole ambience was great. A wide selection of breakfasts on offer. Staff very friendly
2023년 10월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 11월 6일
Dear Annonymous, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Thank you for choosing us to stay with us for such a special celebration and we are pleased you enjoyed your stay us. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely,

10/10 - 훌륭해요

Chloe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5/5
I will stay was absolutely amazing we stayed for a few nights. All our accommodations were met and the food and drink were incredible. Also, the staff were incredibly nice and welcoming.
2023년 10월에 3박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 11월 4일
Dear Chloe, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manager

8/10 - 좋아요

Rachael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 11월 4일
Dear Rachael, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manager

10/10 - 훌륭해요

Jane

2023년 10월에 1박 숙박함
답변 제공: Viktoriia Rozhdestvenska 님, 2023년 10월 17일
Dear Jane, Thank you for taking the time to leave us a review and feedback to us. It was great to got from you this high score! Please let us know when you are coming back so we can ensure you have another excellent stay.Best regards, Viktoriia Rozhdestvenska Guest Relation Manager

6/10 - 괜찮아요

Benedict

좋아요: 청결 상태
Weekend stay
The hotel is ok. It’s dated. The room is quite noisy, you can hear people walking around upstairs and snoring nextdoor. The service in the restaurant was quite poor, struggled to get attention to order food and drinks, then added 12.5% service charge at the end. Had similar issues at the bar where struggled to get anyone to serve me for some time. The woman working at breakfast was excellent. The £16 car park charge was frankly ridiculous and a con, this should be waived for hotel guests.
2023년 9월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 10월 8일
Dear Benedict, Thank you for choosing the Hilton for your stay in Cobham and thank you for taking the time to provide your honest feedback about your recent experience. Your feedback is invaluable to us and shared your comments with our senior management team to ensure incidents do not reoccur. Once again, thank you for sharing your comments, we do hope to welcome you again on your next visit and restore your faith towards the Hilton Cobham. Sincerely Guest Relations Manager

8/10 - 좋아요

Hamid

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient location just off M25, lovely part of Surrey. Easy parking, costs £8/day. Breakfast was really good. Walls are thin/not sound-proofed, slept badly as a couple were having an argument during the night. Would stay again but take earplugs incase.
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 9월 29일
Dear Hamid, Thank you for taking the time to leave us a review and feedback to us. It was great to read you had a great stay with us. Should your journeys bring you back to Cobham, please let us know so we can ensure you have another great stay.Kind Regards,

4/10 - 별로예요

Paul

출장 여행
별로예요: 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 9월 29일
Dear Paul, Thank you for taking the time to leave us a review and feedback to us. I am sorry to read that you did not have a great experience. Should your journeys bring you back to Cobham, please let us know we can ensure you have another great stay. Kind Regards,

10/10 - 훌륭해요

Philip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hilton Cobham is beautiful. Beds are massive and very comfortable with all the things you need. Absolutely spotless and great decor. The restaurant was lovely also with great food and excellent staff service who go out of the way to accommodate everyone. Loved it and can't wait to go back.
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 9월 29일
Dear Philip, Thank you for taking the time to leave us a review and feedback to us. It was great to read you had an excellent stay with us. Please let us know when you are coming back so we can ensure you have another excellent stay. Kind Regards,

8/10 - 좋아요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 9월 29일
Dear Alan, Thank you for taking the time to leave us a review and your feedback. It was great to see that you enjoyed your stay with us. Should your journeys bring you back to Cobham, then let us know so we can ensure that you have another great stay. Kind Regards,

8/10 - 좋아요

Herminder

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, cheap breakfast!
Nice stay, with plenty parking. No negatives, food was good, breakfast was plentiful for what you paid at £10. There was a £40 charge for a dog stay though which is a little steep compared to most other hotels. However a good sized bed provided for the dog. At £40 a packet of treats would be a nice touch!
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 9월 29일
Dear Herminder, Thank you for taking the time to leave us a review and feedback to us. It was great to read you that you had a great stay and have passed your feedback onto our housekeeping team regarding the treats. Should your journeys bring you back to Cobham, please let us know so we can ensure you have another great stay. Kind Regards,

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed there before, free, safe car park and in easy drive for train station to London. Not had breakfast there before, great service and food including options for gluten free.
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 9월 29일
Dear Andrew, Thank you for taking the time to feedback to us. It was great to read that you enjoyed your stay with us. Should your journeys bring you back to Cobham, please let us know so we can ensure you have another great stay with us. Kind Regards,

10/10 - 훌륭해요

Kay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent service. Staff friendly and efficient.
2023년 9월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 9월 29일
Dear kay, Thank you for taking the time to leave a review and feedback to us. It was great to read you had an excellent stay. Should your journeys bring you back to Cobham, please let us know so we can ensure you have another excellent stay.Kind Regards,

4/10 - 별로예요

fiona

연인과의 여행
별로예요: 직원 및 서비스
Toilet seat not secured Bottom of bathroom door was rusty/dirty Only 3 paper tissues in the box/empty Room service plate covers were dirty Room service food was poor quality Staff appear unhappy The £8 parking charge was not clearly marketed and unwelcoming. The manager cancelled it when we complained.
2023년 8월에 1박 숙박함
답변 제공: Viktoriia Rozhdestvenska 님, 2023년 9월 7일
Dear Fiona, First of all, let me tell you Thank you for your stay with Hilton Cobham! We apologize for any inconvenience caused and we are very sad that we were not able to meet your expectations. We assure you that your complaint has been communicated to all responsible department managers. If you go to Expedia and search for Hilton Cobham, you will immediately see information that parking is paid. But our manager was very helpful and made an exception, so that you would be satisfied. We will be so happy to meet you again, if you made your mind to visit Hilton Cobham again! Have a lovely day! Best regards, Viktoriia RozhdestvenskaGuest Relations Manager

8/10 - 좋아요

MO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ok
2023년 9월에 1박 숙박함
답변 제공: Viktoriia Rozhdestvenska 님, 2023년 9월 7일
Dear Mo, Thank you for choosing the Hilton Cobham for your stay in Cobham and thank you for taking the time to provide feedback about your recent experience.Should your journeys bring you back to Cobham please contact me directly and it would be my pleasure to look after your future stays with us .Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not too distant future! Sincerely,Guest Relations Manager

4/10 - 별로예요

Paul

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Viktoriia Rozhdestvenska 님, 2023년 9월 7일
Dear Paul, Thank you for choosing the Hilton Cobham for your stay in Cobham and thank you for taking the time to provide feedback about your recent experience.Should your journeys bring you back to Cobham please contact me directly and it would be my pleasure to look after your future stays with us .Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not too distant future! Sincerely,Guest Relations Manager

10/10 - 훌륭해요

Eduardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Viktoriia Rozhdestvenska 님, 2023년 8월 29일
Dear Eduardo, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manager

8/10 - 좋아요

Felicia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Viktoriia Rozhdestvenska 님, 2023년 8월 29일
Dear Felicia, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manager

10/10 - 훌륭해요

Billy

2023년 8월에 1박 숙박함
답변 제공: Viktoriia Rozhdestvenska 님, 2023년 8월 23일
Dear Billy, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manager

6/10 - 괜찮아요

Matt

2023년 8월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 8월 28일
Thank you for choosing the Hilton for your stay in Cobham and thank you for taking the time to provide your honest feedback about your recent experience. Your feedback is invaluable to us and shared your comments with our senior management team to ensure incidents do not reoccur. Once again, thank you for sharing your comments, we do hope to welcome you again on your next visit and restore your faith towards the Hilton Cobham.

10/10 - 훌륭해요

Kwong To

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfortable environment!
2023년 8월에 1박 숙박함
답변 제공: Viktoriia Rozhdestvenska 님, 2023년 8월 23일
Dear Kwong , Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. It is so lovely to read your feedback! Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manager

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sss
2023년 8월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 9월 8일
Dear Robert, Thank you for your 5* star and great to see that you enjoyed your stay with us. Should your journeys bring you back to Cobham, please let us know so we can ensure you have another enjoyable stay. Kind Regards,

8/10 - 좋아요

Lee

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Viktoriia Rozhdestvenska, 님, 2023년 8월 13일
Dear Mr.Lee,Thank you for choosing the Hilton Cobham for your stay in Cobham and thank you for taking the time to provide feedback about your recent experience. We hope to have a chance to welcome you again in the not too distant future! Best regards, Viktoriia Rozhdestvenska Guest Relations Manager

10/10 - 훌륭해요

Tab

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 4박 숙박함
답변 제공: Viktoriia Rozhdestvenska 님, 2023년 8월 5일
Dear Tab Buckley, Thank you for choosing the Hilton for your stay in Cobham and thank you for taking the time to provide feedback about your recent experience. We hope to have a chance to welcome you again in the not too distant future! Best regards, Viktoriia Rozhdestvenska Guest Relations Manager

10/10 - 훌륭해요

Sarah

2023년 8월에 1박 숙박함
답변 제공: Viktoriia Rozhdestvenska 님, 2023년 8월 5일
Dear Sarah, Thank you for choosing the Hilton for your stay in Cobham and thank you for taking the time to provide feedback about your recent experience. We hope to have a chance to welcome you again in the not too distant future! Best regards, Viktoriia Rozhdestvenska Guest Relations Manager

10/10 - 훌륭해요

Tavona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Viktoriia Rozhdestvenska 님, 2023년 8월 3일
Dear Tavona, Thank you for choosing the Hilton for your stay in Cobham and thank you for taking the time to provide feedback about your recent experience. Should your journeys bring you back to Cobham please contact me directly and it would be my pleasure to look after your future stays with us .Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not too distant future! Best regards, Viktoriia Rozhdestvenska Guest Relations Manager

10/10 - 훌륭해요

Aras

2023년 7월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 8월 19일
Dear Aras, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not-too-distant future! Sincerely, Guest Relations Manager

10/10 - 훌륭해요

Hilary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room upgrade as there were 2 weddings. My room was away from the noise which I appreciated
2023년 7월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 7월 28일
Dear Hilary, Thank you for choosing Hilton for your stay in Cobham and thank you for taking the time to leave provide feedback about your recent experience. Should your journeys bring you back to Cobham, please contact us directly and it would be our pleasure to look after your future stays. Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not too distant future! Sincerely, Guest Relations Manager

10/10 - 훌륭해요

Barbara

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel
2023년 7월에 1박 숙박함
답변 제공: Viktoriia Rozhdestvenska, 님, 2023년 7월 16일
Dear Barbara, Thank you for choosing the Hilton Cobham for your stay in Cobham and thank you for taking the time to provide feedback about your recent experience. Should your journeys bring you back to Cobham please contact me directly and it would be my pleasure to look after your future stays with us .Again, thank you for sharing your comments, and we hope to have a chance to welcome you again in the not too distant future! Many thanks,Viktoriia RozhdestvenskaFront office supervisor