외관

홀리데이 인 힌튼, IHG 호텔 여행 후기

3 out of 5
홀리데이 인 힌튼, IHG 호텔
393 Gregg Ave, Hinton, AB

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 294개" "
평점 8 - 좋아요. 1000개 이용 후기 중 358개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 192개" "
평점 4 - 별로예요. 1000개 이용 후기 중 91개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 65개" "

8.0/10

청결 상태

8.0/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

Eun-kyu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
경치가좋아요
제스퍼보다 가격면에서 저렴합니다. 숙소로 가는동안 경치도 괜찮았습니다. 대체적으로 괜찬았습니다.
2018년 8월에 2박 숙박함
답변 제공: Beth 님, 2018년 8월 28일
Thank you, Eun-kyu, for your review. We appreciate your taking time to provide feedback about your recent stay at the Holiday Inn Hinton. We hope to have the pleasure of your visit once again in the future.

8/10 - 좋아요

JAIHONG

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very comfortable, clean and quiet location. Staff is super nice and accommodating. The underglow on the beds is fantastic
답변 제공: General Manager 님, 2016년 8월 25일
Dear Jaihong, Thank you for your feedback. I am delighted to know that you liked the hotel and enjoyed your stay. We look forward to welcoming you back soon. Kind Regards, Sachin Pandey Guest Services Manager

10/10 - 훌륭해요

Eunjung 님, Edmonton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 편안했습니다. 특히 깔끔한 수영장이 좋았습니다. 스릴있는 워터슬라이드도 추천하고 싶습니다. 재스퍼에 오면 꼭 다시 이용하고 싶습니다.
답변 제공: Sachin 님, 2016년 7월 12일
Dear Eunjung, Thank you for choosing to stay with Holiday Inn Hinton and for taking the time to share your experience with us. We are glad that you liked our Swimming Pool and Water slide so much. We look forward to welcoming you back soon and thank you again for your patronage and recommendations to others. Kind Regards, Sachin Pandey Guest Services Manager

8/10 - 좋아요

yonghoon 님, 서울

좋아요: 청결 상태, 직원 및 서비스
조용한 시골도시
대체로 만족
Dear yonghoon, Thank you for choosing to stay with Holiday Inn Hinton and for taking the time to share your experience with us. We are glad to note that you found everything up to your expectations. We look forward to the pleasure of welcoming you back at Holiday Inn. Kind Regards, Sachin Pandey Guest Services Manager

8/10 - 좋아요

jaegyun 님, Edmonton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everythings good.
답변 제공: Sachin 님, 2016년 6월 11일
Dear jaegyun, Thank you for choosing to stay with Holiday Inn Hinton and for taking the time to share your experience with us. We look forward to welcoming you back here on your next visit to Hinton. Best Regards, Sachin Pandey Guest Services Manager

10/10 - 훌륭해요

myeongsoo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Kindness and clean
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 14일
Thank you for taking the time to leave a positive review.

10/10 - 훌륭해요

Danny 님, Grande Prairie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is exceptionally clean. Very quiet and the staff is super friendly. Very modern rooms.
2024년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 2월 11일
Thank you for taking the time to leave us a positive review. We appreciate your feedback.

8/10 - 좋아요

Scott

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 12월 13일
Thank you for staying with us! We Appreciate your feedback!

4/10 - 별로예요

Jacinta

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very dated… even thou we were in a room that was renovated the heater/ac was not working we had to reset at least 10 times, without luck. As well our bathroom door would not close, needed to be held closed with a weight. Great when sharing a room with husband and son.
2023년 11월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 11월 28일
Thank you for taking the time to leave us a review regarding your recent stay at our hotel. On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Deborah

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is horrible, I wouldn’t recommend staying here with their pre paid accommodation. If you have problems with the property you are stuck staying there unless you put out extra money to stay elsewhere.
2023년 11월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 11월 28일
Thank you for taking the time to leave us a review regarding your recent stay at our hotel. On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Annette

2023년 11월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 12월 17일
Thank you for giving us the opportunity to host your accommodation while here in Hinton. We always try to go above and beyond to ensure our guests have an excellent experience! We appreciate your positive review. This will motivate our team to continue to deliver immaculate guest service in the future. We hope to see you again with us!

4/10 - 별로예요

Carrie

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
If you book through Expedia, expect snotty service because you booked “through a third party”. I was also refused a receipt when I checked out because l “booked through a third party” . I have booked many hotels with Expedia and never been refused a receipt. They have no problem taking my credit card info and deposit but will refuse the receipt. The staff here needs a course on customer service. Last time I stay here
2023년 11월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 11월 23일
Thank you for taking the time to leave us a review regarding your recent stay at our hotel.On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Unfortunately, due to booking through a third party your receipt can be found through your booking site as our front desk team have access to view your third party rate. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

6/10 - 괜찮아요

Denise

아이를 동반한 가족 여행
Holiday Inn Hilton was an average property. Appears to be an older hotel with an add on. Bathroom was very small but how much time are you spending in there lol. Room was very quiet and the beds were very comfortable.
2023년 10월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 11월 23일
Thank you for taking the time to leave us a review regarding your recent stay at our hotel.On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

10/10 - 훌륭해요

Kathryn

단체 여행, 가족 여행
Staff was more than accommodating. We came with a large group, restaurant stayed open late for us and all staff including front desk were very friendly.
2023년 10월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 11월 22일
Thank you for giving us the opportunity to host your accommodation while here in Hinton. We always try to go above and beyond to ensure our guests have an excellent experience! We appreciate your positive review. This will motivate our team to continue to deliver immaculate guest service in the future. We hope to see you again with us!

6/10 - 괜찮아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall good experience except for the food service was very subpar.
2023년 9월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 11월 22일
Thank you for writing about your stay experience. We are so sorry to hear that the food service was not up to expectations. We have noted your comments and will pass on your feed back to the concerned departments for improvement.We hope see you again and will make sure your next review will be a 5 star review.

8/10 - 좋아요

Alex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 11월 22일
Thank you for giving us the opportunity to host your accommodation while here in Hinton. We always try to go above and beyond to ensure our guests have an excellent experience! We appreciate your positive review. This will motivate our team to continue to deliver immaculate guest service in the future. We hope to see you again with us!

6/10 - 괜찮아요

Corey

출장 여행
별로예요: 숙박 시설 상태 및 시설
The parking area and grounds around the area told the story. Dirty, garbage every were with weed growing out of control. Inside wall paper peeling off walls, towel wrack wired to the wall and lint and mildew in bathroom corners.
2023년 10월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 11월 23일
Thank you for taking the time to leave us a review regarding your recent stay at our hotel.On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

10/10 - 훌륭해요

Satya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 11월 22일
Thank you for giving us the opportunity to host your accommodation while here in Hinton. We always try to go above and beyond to ensure our guests have an excellent experience! We appreciate your positive review. This will motivate our team to continue to deliver immaculate guest service in the future. We hope to see you again with us!

6/10 - 괜찮아요

Darren

2023년 10월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 11월 23일
Thank you for taking the time to leave us a review regarding your recent stay at our hotel.On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were awesome start to finish hotel is lucky to have people representing them so well
답변 제공: Guest Services 님, 2023년 11월 22일
Thank you for giving us the opportunity to host your accommodation while here in Hinton. We always try to go above and beyond to ensure our guests have an excellent experience! We appreciate your positive review. This will motivate our team to continue to deliver immaculate guest service in the future. We hope to see you again with us!

6/10 - 괜찮아요

Kira

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice enough. Some of the other patrons however didn’t seem to care there were other people staying at the hotel. But would go back again.
2023년 10월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 11월 23일
Thank you for taking the time to leave us a review regarding your recent stay at our hotel.On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

8/10 - 좋아요

Vivek

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Rooms and pool area need some Renos.
2023년 10월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 11월 23일
Thank you for taking the time to leave us a review regarding your recent stay at our hotel.On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

4/10 - 별로예요

chirag

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
THERE is no elevator in hotel. They don’t have bell boys service after 9. We have to carry language to the second floor
2023년 10월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 11월 23일
Thank you for taking the time to leave us a review regarding your recent stay at our hotel.On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

10/10 - 훌륭해요

ALLISANDRINI

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is perfect
2023년 7월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 11월 22일
Thank you for giving us the opportunity to host your accommodation while here in Hinton. We always try to go above and beyond to ensure our guests have an excellent experience! We appreciate your positive review. This will motivate our team to continue to deliver immaculate guest service in the future. We hope to see you again with us!

6/10 - 괜찮아요

Amy

좋아요: 직원 및 서비스
Comfortable enough. Reasonable cost but no frills. Food at the restaurant was subpar and overcooked. Room was clean but small. Shower was equipped with shampoo, conditioner and soap dispensers which was great. The fitness center was small but clean . Decent location but better views down the road. Probably wouldn't not stay again.
2023년 9월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 11월 23일
Thank you for taking the time to leave us a review regarding your recent stay at our hotel.On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

2/10 - 너무 별로예요

Andrea

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I SPECIFICALLY phoned the night before to ensure that the pool was working. Not once did anyone inform me that they would be doing maintenance (which I’m told is fine every Monday) to it in the morning (we were going to be checking in late) I only booked this hotel for the pool and slide otherwise I would have booked somewhere else and paid less. Extremely annoyed.
2023년 9월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 11월 23일
Thank you for taking the time to leave us a review regarding your recent stay at our hotel.On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

8/10 - 좋아요

Irena

좋아요: 숙박 시설 상태 및 시설
Very nice but no elevator
2023년 9월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 11월 22일
Thank you for writing about your stay experience. We are so sorry to hear that your stay was not up to expectations. We have noted your comments and will pass on your feed back to the concerned departments for improvement.Kindly note, the property has plans for installing an elevator in the building to improve the stay of our guests.We hope see you again and will make sure your next review will be a 5 star review.

10/10 - 훌륭해요

Yolanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 11월 22일
Thank you for giving us the opportunity to host your accommodation while here in Hinton. We always try to go above and beyond to ensure our guests have an excellent experience! We appreciate your positive review. This will motivate our team to continue to deliver immaculate guest service in the future. We hope to see you again with us!

10/10 - 훌륭해요

Megan

2023년 9월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 11월 22일
Thank you for giving us the opportunity to host your accommodation while here in Hinton. We always try to go above and beyond to ensure our guests have an excellent experience! We appreciate your positive review. This will motivate our team to continue to deliver immaculate guest service in the future. We hope to see you again with us!

2/10 - 너무 별로예요

Brenda Rose

가족 여행
좋아요: 편의 시설/서비스
Breakfast was not included. Very expensive for not including a meal.
2023년 9월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 11월 23일
Thank you for taking the time to leave us a review regarding your recent stay at our hotel.On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

8/10 - 좋아요

Irene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bed was very comfortable and it suited our needs to a tee. We were there only as a stop over in heading home from Jasper. We would stay there again.
2023년 9월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 11월 22일
Thank you for giving us the opportunity to host your accommodation while here in Hinton. We always try to go above and beyond to ensure our guests have an excellent experience! We appreciate your positive review. This will motivate our team to continue to deliver immaculate guest service in the future. We hope to see you again with us!

10/10 - 훌륭해요

rosana

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bed was very comfy. Loved the choice of soft or firm pillows!
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Marcin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Yan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I love this property.
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Linda

좋아요: 청결 상태, 직원 및 서비스
Difficult for a person with mobility challenges
We asked for a handicapped accessible room. The door way was very narrow, bathroom was not accessible for a person in a wheelchair. The staff was kind and respectful, they just don’t have a facility that accommodates a handicapped person.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

wyatt

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely unimpressed
The hotel was filthy. Had a nasty stench in hallways. The floors creaking there was a 4 ft wet spot on the carpet. Found blood on the head board of my bed . And found a gooey spot in the bed sheets. There was crusting on top of the duvet do None of the tvs would work. Dirt on everything stained food and dust. Windows looked like kids were running amuck At 300 a night I was 100% upset Found bed bug carcasss honestly felt luke crawling out of my skin
2023년 9월에 1박 숙박함

8/10 - 좋아요

Mario

2023년 9월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 11월 22일
Thank you for giving us the opportunity to host your accommodation while here in Hinton. We always try to go above and beyond to ensure our guests have an excellent experience! We appreciate your positive review. This will motivate our team to continue to deliver immaculate guest service in the future. We hope to see you again with us!

2/10 - 너무 별로예요

Janpinder

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
At first ,there was no elevator over there and it was so difficult to carry bags through stairs and then They had no room service they said they were short staffed then I went all the way downstairs to grab a coffee and even that one was cold .then again I came downstairs then they just microwaved it
2023년 8월에 1박 숙박함

8/10 - 좋아요

Margaret 님, Calgary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall good hotel
2023년 9월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 11월 22일
Thank you for giving us the opportunity to host your accommodation while here in Hinton. We always try to go above and beyond to ensure our guests have an excellent experience! We appreciate your positive review. This will motivate our team to continue to deliver immaculate guest service in the future. We hope to see you again with us!

8/10 - 좋아요

Errol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking was tight with lots of large trucks.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Zahid

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff non-cooperative
2023년 9월에 1박 숙박함

8/10 - 좋아요

BARBARA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place
Everything was nice. Good hotel, my kids loved the pool and the room was great and comfortable, with good options of tv channels. The only “problem” was in the breakfast, there was just two people working to serve and cook. These two people were very kind and helpful, but they need more help.
2023년 9월에 2박 숙박함

8/10 - 좋아요

SALMA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
hotel was good but the quality of the breakfast was average and it can get better
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Olan

아이를 동반한 가족 여행
Every thing was fine. Room was clean. Staff was friendly and helpful
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Harkiranjeet Singh

2023년 9월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 11월 22일
Thank you for giving us the opportunity to host your accommodation while here in Hinton. We always try to go above and beyond to ensure our guests have an excellent experience! We appreciate your positive review. This will motivate our team to continue to deliver immaculate guest service in the future. We hope to see you again with us!

10/10 - 훌륭해요

Steve

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
clean and quiet
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Ernesto

가족 여행
좋아요: 편의 시설/서비스
The place and staff are awesome
2023년 9월에 1박 숙박함

8/10 - 좋아요

James

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

kenneth

2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

chengyu 님, Mississauga

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
no elevator ! no service at all, front desk wont send anything to my room, you have to pick up at front desk. carpet is kind dusty and there are hair left in bathroom
2023년 8월에 1박 숙박함