Hi, Thank you for reaching out and for letting us know about your recent experience with Hotel Holiday International. We are sorry to read the concern you have encountered during your visit. Since our goal is to provide a consistently reliable and exemplary level of guest satisfaction, allow us to look into this matter and confirm the details of incident with our team to understand the exact cause behind it. Please be confident that we will do our best to address your concern. Once again, thank you for your understanding and for giving us the opportunity to improve and serve you better in future.

Thank you Surjit Singh for the kind words and wonderful feedback. We are glad to know that you had a nice time. We hope to welcome you again next time