Hello,Thank you for staying with us and for your feedback. We appreciate your kind words towards the staff and are glad the room was to your liking.Have a great day

Hello,Thank you for staying at our hotel and for your feedback. We follow Hiltons guidelines for Homewood Suites, and per those standards, we cleaned rooms after every 4 days until October. As of October, the new standard is every other day cleaning. Of course, should you need new or extra towels or anything you are more than welcome to request and we can deliver those to your room with the exception of the overnight until early AM hours where you might have to come to the front desk for them.Have a great day.

Hello,Thank you for staying at our hotel and your feedback. I do apologize that our pool was not up to your needs, and that our hot tub heater was not operational during your stay. While we cannot adjust the size of the pool, we are working with a company to get the hot tub back and operating as soon as possible.Have a great day.

Hello,Thank you for staying with us and for the feedback you've provided. Glad to hear you were able to enjoy our patio area and fire pit. We will make sure the staff are thanked for providing you friendly and helpful service.Have a great day