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호텔 아다지오, 오토그래프 컬렉션 여행 후기

4 out of 5
호텔 아다지오, 오토그래프 컬렉션
550 Geary St, San Francisco, CA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 989개 이용 후기 중 433개" "
평점 8 - 좋아요. 989개 이용 후기 중 371개" "
평점 6 - 괜찮아요. 989개 이용 후기 중 121개" "
평점 4 - 별로예요. 989개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 989개 이용 후기 중 28개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

2019년 6월에 3박 숙박함

10/10 - 훌륭해요

Sunwoong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깔끔하고 넓고 입지가 좋은 호텔
직원이 호텔에 대한 자부심이 높고 호텔의 간략한 역사를 알려줌, 호텔 라운지에는 무료 커피,우유가 마련되어 있고, 객실은 디럭스임에도 불구하고 매우 넓어 만족스러움. 위치도 파웰 역과 가까워 교통이 편리함
2018년 11월에 2박 숙박함

10/10 - 훌륭해요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Fabio Kruschewsky - Front Desk Manager 님, 2024년 4월 10일
Thank you very much for your feedback!

10/10 - 훌륭해요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place, excellent service & food. Everything was great; I just didn’t care for the homeless people hanging around the valet parking lot.
2024년 4월에 1박 숙박함
답변 제공: Fabio Kruschewsky - Front Desk Manager 님, 2024년 4월 10일
Thank you very much for your help!

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My go to hotel when visiting San Francisco for work. On site parking, easy to get to local restaurants and business meetings in the city. The friendliness of the staff is what sets this hotel apart. Always on top of things and welcoming at all points. There is a resort fee like most hotels in San Francisco, but unlike other hotels where it is a charge for amenities you will probably not use, you can use it towards credit on food and drinks at the bar on site.
2024년 4월에 1박 숙박함
답변 제공: Fabio Kruschewsky - Front Desk Manager 님, 2024년 4월 7일
Thank you very much for your feedback, David!

10/10 - 훌륭해요

Amanda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My experience here was amazing. Although I kept missing breakfast, I was able to validate a free ride on the cable car and it was an amazing experience. The location is not bad I felt safe to walk around at night but still kept my guard up. It was also very easy to order Uber too and near a lot of trendy locations such as Chinatown, maestros steakhouse, and union square.
2024년 3월에 2박 숙박함
답변 제공: Fabio Kruschewsky - Front Desk Manager 님, 2024년 4월 7일
Thank you very much for your feedback, Amanda!

10/10 - 훌륭해요

Andrew

2024년 3월에 1박 숙박함
답변 제공: Flor T 님, 2024년 3월 24일
Thank you for your 5 out of 5 review. We look forward to serving you again shortly.

10/10 - 훌륭해요

Cenk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Fabio Kruschewsky - Front Desk Manager 님, 2024년 3월 4일
Thank you for your feedback!

10/10 - 훌륭해요

francis 님, pasadena

2024년 1월에 2박 숙박함
답변 제공: Fabio Kruschewsky - Front Desk Manager 님, 2024년 1월 17일
We are happy you had a great stay!

8/10 - 좋아요

Andre

2023년 12월에 1박 숙박함
답변 제공: Fabio Kruschewsky - Front Desk Manager 님, 2024년 1월 17일
We are happy you had a great stay!

2/10 - 너무 별로예요

Yanely

2023년 12월에 1박 숙박함
답변 제공: Fabio Kruschewsky - Front Desk Manager 님, 2024년 2월 7일
Thank you for your feedback.

6/10 - 괜찮아요

Cindy

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The location was within walking distance of Union Square and many bars, which was nice. It’s just such a sad and messy situation with the unhoused. The staff at the hotel was hit and miss: a couple were friendly and a few were pretty abrasive. We were given a $25 food and beverage credit but all it did was offset the “destination fee” they charged. The glass of champagne at check in was nice. Valet was $69! We parked next door for $50. The bed was comfortable. The main reason for the average review is the attitude of some of the staff. It was kind of funny how rude they were; like an SNL skit.
2023년 12월에 1박 숙박함
답변 제공: Flor T 님, 2023년 12월 20일
I wanted to apologize for your stay being less than perfect. If your time permits, I was hoping you would provide more details on whom of our staff was rude to you and your guests and the context of the situation.

10/10 - 훌륭해요

Sarah

2023년 12월에 1박 숙박함
답변 제공: Fabio Kruschewsky - Front Desk Manager 님, 2024년 1월 17일
We are happy you had a great stay!

10/10 - 훌륭해요

Colleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Fabio Kruschewsky - Front Desk Manager 님, 2023년 12월 6일
Thank you very much for your feedback, Colleen!

2/10 - 너무 별로예요

Yanis

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst hotel experience I had, especially for the price, got charged extra 195$ with fake charges from the fridge
2023년 6월에 4박 숙박함
답변 제공: flor t 님, 2023년 11월 18일
I am sorry that you had a bad experience. This booking was from 06/24. Were you able to call the hotel after check out to address any discrepancies? Your folio charges have Destination fees, restaurant charges, and 4 mini-bar charges. Total to 195.70. However, this was settled five months ago. Next time please contact the hotel directly either during check out or after you check out to address any issue.

8/10 - 좋아요

Pei

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Christine was so great.
I was there for business for two nights. Staff was extremely nice and helpful throughout. Christine at reception was the best, I asked for needle and thread to mend a hole in my jacket and instead of just providing me with the needle and thread, she personally took the time to temporarily mend the hole in jacket which was unexpected and above and beyond. Thank you, Christine!
2023년 10월에 2박 숙박함
답변 제공: Fabio Kruschewsky 님, 2023년 10월 22일
Thank you very much for your feedback.

6/10 - 괜찮아요

Marc

좋아요: 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: flor t 님, 2023년 11월 8일
Sorry, we failed your expectations. We hope to serve you again.

8/10 - 좋아요

BEE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great overall. Except the Elliot’s restaurant. Expensive and service was brutal. Go eat somewhere else.
2023년 8월에 4박 숙박함
답변 제공: Flor T 님, 2023년 9월 26일
Thank you for your feedback, sorry to hear you did not enjoyed your stay with us.

10/10 - 훌륭해요

yon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
friendly staff but wifi was not dependable
2023년 8월에 2박 숙박함
답변 제공: Flor T 님, 2023년 9월 26일
Thank you for your 5 out of 5 review. We hope to serve you again.

8/10 - 좋아요

Janice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay in San Francisco. The property was clean, the room was large and the property had a San Francisco feel to it. The staff were wonderful, friendly and extremely helpful. The wifi in the room was down, but the staff were very attentive in trying to fix it. It could have just been the location of our room as it was at the end of the hallway.
2023년 8월에 3박 숙박함
답변 제공: Flor T 님, 2023년 8월 30일
Thank you so much for your feedback. We appreciate your loyalty. We hope to serve you again soon.

10/10 - 훌륭해요

Maria de Lourdes Monsalvo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellente experience, full of great surprises, tourist oriented.
2023년 8월에 4박 숙박함
답변 제공: Flor T 님, 2023년 8월 30일
Thank you for your 10 out of 10 review. We look forward to your visit again.

8/10 - 좋아요

Darla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel itself was very nice- decorated well and staff were friendly and helpful. Unfortunately outside there were several homeless and mentally ill people. Not the hotel's fault of course but as a small female I didn't feel super comfortable walking at night. If you go one block up from the front door it is better!
2023년 8월에 5박 숙박함
답변 제공: Flor T 님, 2023년 8월 30일
Thank you for your feedback. We are so happy you enjoyed your stay with us. We hope you can visit us soon.

10/10 - 훌륭해요

Stacey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
42nd Birthday stay
The service was excellent, the host chris was welcoming and extremely professional. He gifted us a bottle of champagne to enjoy also. My husband 42 birthday was absolutely enjoyable here at your hotel.
2023년 8월에 1박 숙박함
답변 제공: Flor T 님, 2023년 8월 28일
Thank you for your feedback; we are so happy you and your husband had a great birthday weekend during your stay with us. We look forward to serving you again

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
Cuidado con el cobro
Tengan mucho cuidado porque tuve problemas a la hora del check in, luego a la hora del pago dicen que está todo bien y después cobraron otra vez, diciendo que estaba mal la fecha de ingreso y que se debe hacer el trámite en la aplicación que reserve para que me hagan la devolución del dinero y tarda 30 días
2023년 8월에 4박 숙박함
답변 제공: Flor T 님, 2023년 8월 30일
Thank you for staying with me. We are sorry you had issues at check-in. The authorization does take time to release for foreign banks. Please contact your bank for those times.Thank you,

10/10 - 훌륭해요

Christoph

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Principally, the Hotel and the staff is great, but we think we have been tricked into using the valet parking service. Right next door is a covered parking lot which has about half the rates of the Adagio, which is guarded, but open air. Else the service was great, part of our package were two tickets for the Cable Car and a 25$ allowance for food and drinks (except minibar)
2023년 8월에 4박 숙박함
답변 제공: Flor T 님, 2023년 8월 22일
Thank you for your 5 out of 5 ready. We are pleased that you found our team to be friendly. Regarding the parking, we offer valet service with ins and out with 24-hour assistants. There are other lots in the area, but they do not provide the same service as us, and they lock their lot. I am sorry you felt tricked into using our valet. This is an optional service and does not have to be used if the guest doesn't need it.

8/10 - 좋아요

Klaus

연인과의 여행
좋아요: 편의 시설/서비스
Extremely loud on the floors. When room doors got close extrem. !!!
2023년 8월에 4박 숙박함
답변 제공: Flor T 님, 2023년 8월 20일
Thank you for staying with us. We are sorry to hear that you did not enjoy your stay with us. We hope to serve you again in the future.

10/10 - 훌륭해요

Reynalda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente atención del personal
2023년 8월에 4박 숙박함
답변 제공: Flor T 님, 2023년 8월 20일
Thank you for your 10 out of 10 review. We hope to serve you again in the future

8/10 - 좋아요

C

2023년 8월에 2박 숙박함
답변 제공: Flor T 님, 2023년 8월 20일
We hope to serve you again in the future

10/10 - 훌륭해요

Mimi

2023년 7월에 3박 숙박함
답변 제공: Flor T 님, 2023년 8월 20일
Thank you for your 10 out of 10 review. We hope to serve you again in the future

6/10 - 괜찮아요

Colin

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Good price. Needs a little attention.
Front desk staff was very friendly. Room was was fairy nice. Beds were quite comfortable, but pillows weren’t great. Bathroom was dated and questionably clean with visible build up and hair in corners and around taps. Cleaned it up myself with some Lysol wipes.
2023년 7월에 3박 숙박함
답변 제공: Flor T 님, 2023년 7월 30일
Hello, Sorry to hear that you had issues with cleanliness. We will share your feedback with Housekeeping department and we will correct the issue. We are glad to hear you found the front desk team to be friendly during your stay.

10/10 - 훌륭해요

Adriana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent place and service
Perfect, the staff was amazing!!!! Excellent service from absolutely everyone here. I came for 1 night, only to go to ,y passport appointment, so I did my research and I knew what to expect about the area, but the Hotel and the staff were beyond my expectations. Every person was super nice and resourceful from the moment I put a step in. OMG and the food wow, you have to try the halibut at the bar! Cherry on top ⭐️⭐️⭐️⭐️⭐️
2023년 7월에 1박 숙박함
답변 제공: Fabio Kruschewsky - Front Desk Manager 님, 2023년 7월 26일
Thank you very much for your review.We really appreciate it!See you soon!All the best.

4/10 - 별로예요

toshiki

별로예요: 숙박 시설 상태 및 시설
No more next time.
2023년 7월에 4박 숙박함
답변 제공: Flor T 님, 2023년 7월 21일
Sorry to hear that you had a bad stay with us. We always strive to make our guests stay enjoyable, and I am sorry we missed the mark.

10/10 - 훌륭해요

Dan

2023년 7월에 3박 숙박함
답변 제공: Flor T 님, 2023년 7월 21일
Thank you for your 10 out of 10 review. We hope to serve you again.

10/10 - 훌륭해요

Patrick

2023년 6월에 4박 숙박함
답변 제공: Fabio Kruschewsky - Front Desk Manager 님, 2023년 7월 26일
Thank you for your feedback.

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome Hotel
This is a gem of a spot. We intend to stay here every time we come to San Francisco
2023년 6월에 4박 숙박함
답변 제공: Flor T 님, 2023년 6월 21일
Thank you for your 10 out of 10 Review. We hope to serve you again.

10/10 - 훌륭해요

Adam 님, Airdrie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff sevice was excellent from front desk to Bar staff and in room service we could not fault anything at all. Thank you all Adagio Staff. We will definitely stay here again.
2023년 6월에 2박 숙박함
답변 제공: Flor T 님, 2023년 6월 19일
Thank you for your 5 out of 5 reviews. We hope to serve you again.

10/10 - 훌륭해요

Amy 님, Oakland

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is property is a jewel - clean, quiet, comfortable, and stylish, and the staff is stellar. A five-star experience! The neighborhood is edgie. It was like this pre-pandemic and continues to be this way post-pandemic.
2023년 6월에 1박 숙박함
답변 제공: Flor T 님, 2023년 6월 19일
Thank you for your 5 out of 5 reviews. We hope to serve you again.

10/10 - 훌륭해요

Colfax

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
I was in town for just a few days and the price was right. The staff was very friendly. The area had some homeless roaming but I never felt unsafe. It was a great stay.
2023년 6월에 3박 숙박함
답변 제공: Flor T 님, 2023년 6월 19일
Thank you for your 5 out of 5 reviews. We hope to serve you again.

2/10 - 너무 별로예요

Binoy

좋아요: 청결 상태, 직원 및 서비스
2023년 6월에 1박 숙박함
답변 제공: Flor T 님, 2023년 6월 16일
We are sorry to hear that you did not enjoy your stay. Please let us know how we couldn't have improved your stay with us.

6/10 - 괜찮아요

Troy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pretty Good
First off, the hotel itself is very nice and clean. Rooms were not as big as in the pictures but they were adequate. There is no coffee maker in room but they do have free coffee downstairs. Would be more convenient in room. There is not a refrigerator in room but they have a mini bar with items you can purchase. Fridge would be nice. One thing irritating is they charge $59 for valet parking. This parking is right next door to hotel. I paid for it. Then on the other side of front door of hotel there is public parking for $30 per day. Both of these lots are less than 30 feet from the front door. Had I known this when I booked I would have used self parking for $30.00 and saved 30 bucks. San Francisco itself, and the astronomical fees that hotels charge are ridicules. We stayed to go to Giants game the next day. From now on we will probably just drive in to Giants game and leave after. Again, Hotel is ok, but parking should be the same as lot next door The homeless population is out of bounds here.
2023년 6월에 1박 숙박함
답변 제공: Flor T 님, 2023년 6월 15일
Thank you for staying with us; we are sorry you did not enjoy your stay.

10/10 - 훌륭해요

Brandon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice little gen in San Francisco. The property and staff was great!
2023년 5월에 4박 숙박함
답변 제공: Fabio Kruschewsky - Front Desk Manager 님, 2023년 5월 25일
Thank you very much for your feedback!Fabio Kruschewsky

8/10 - 좋아요

Krishan

2023년 5월에 1박 숙박함
답변 제공: Fabio Kruschewsky - Front Desk Manager 님, 2023년 5월 25일
Thank you very much for your feedback.

6/10 - 괜찮아요

diego alejandro

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
I don’t like, you need to pay for everything and the bathroom was terrible
2023년 5월에 2박 숙박함
답변 제공: Flor T 님, 2023년 5월 26일
We are sorry to hear that you did not enjoy your stay with us, and the only fee that we have that is not included in your room is the parking fee and any extra charges at the restaurant or mini bar. I am sorry that you were not aware of this. We hope you had a restful night sleep during your stay with us.

10/10 - 훌륭해요

Joseph W.

2023년 5월에 1박 숙박함
답변 제공: Flor T 님, 2023년 6월 15일
Thank you for your 5 out of 5 review.

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff service, excellent.
2023년 5월에 1박 숙박함
답변 제공: Fabio Kruschewsky - Front Desk Manager 님, 2023년 5월 13일
Thank you very much for your feedback!

2/10 - 너무 별로예요

David

2023년 5월에 1박 숙박함
답변 제공: Flor T 님, 2023년 5월 26일
We are sorry to hear you did not enjoy your stay with us. We hope to serve you again in the future.

8/10 - 좋아요

Traci

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Neat hotel. The maid service never cleaned our room. They would come early while we were still in the room and then not come back. Called and told hotel we were going to be late and has no idea when we would be there due to an Amtrak incident. When we got to the hotel they reported us as a no show. The front desk guy did take care of us, though.
2023년 4월에 3박 숙박함
답변 제공: Flor T 님, 2023년 5월 2일
Thank you for staying with us. We are sorry to hear you had some issues during your stay. We will share them with the appropriate department to improve our services. Thank you,

10/10 - 훌륭해요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful house, friendly stuff!
2023년 4월에 1박 숙박함
답변 제공: Flor T 님, 2023년 4월 19일
Thank you for staying with us and for your 5 out of 5 review.

10/10 - 훌륭해요

Jerome

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nice place
2023년 4월에 2박 숙박함
답변 제공: Flor T 님, 2023년 4월 19일
Thank you for staying with us and for your 5 out of 5 review.

8/10 - 좋아요

Magdalena

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 3박 숙박함
답변 제공: Flor T 님, 2023년 5월 2일
Thank you for your feedback. We hope to serve you again.