외관

하얏트 리젠시 리슬 니어 네이퍼빌 여행 후기

3.5 out of 5
하얏트 리젠시 리슬 니어 네이퍼빌
1400 Corporetum Drive, Lisle, IL

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 424개" "
평점 8 - 좋아요. 1002개 이용 후기 중 250개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 144개" "
평점 4 - 별로예요. 1002개 이용 후기 중 96개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 88개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

2019년 2월에 2박 숙박함

10/10 - 훌륭해요

fabian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 3월 26일
Hi fabian,We're thrilled to have contributed to your enjoyable stay. It was a pleasure hosting you, and we hope to have the opportunity to do so again in the future!

8/10 - 좋아요

Katherine

좋아요: 직원 및 서비스, 편의 시설/서비스
Front desk staff was very friendly. In fact, she asked if I needed any help with anything to let her know. I was going to an event and I needed her to zip my dress which she was happy to do :-) my room was OK but stuffy smelling. Super disappointed that they do not have the restaurant open on Sundays. I would have liked to have had breakfast in the morning.
2024년 3월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 3월 19일
Hi Katherine,It warms our hearts how our staff accommodated and assisted you well. It is always our pleasure to provide top-notch hospitality. We hope to have you here with us again!

10/10 - 훌륭해요

Joy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice rooms and friendly staff
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 17일
Hi Joy,We're thrilled to hear that you enjoyed your stay with us! Our team works diligently to ensure that each guest feels welcomed and valued throughout their visit. Our commitment to providing comfortable accommodations and exceptional service is at the core of what we do. We appreciate your kind words and hope to welcome you back for another memorable stay in the future.

10/10 - 훌륭해요

Damien

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of my favorite places to stay. Always a pleasure. If we could get microwaves in the rooms that would be great. Keep up the good work!
2024년 2월에 3박 숙박함
답변 제공: Guest Relation Management 님, 2024년 2월 13일
Hi Damien,We're so glad you had a great time staying with us! Your positive feedback is truly appreciated, and we look forward to hosting you again whenever you're in the area!

4/10 - 별로예요

Irvin Dwayne

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I stay here often on business. There was no room service available but i was able to order food to go and take it to my room. Staff is very friendly. I found out that there was no hot water in the shower at 9 pm when I went to rinse a treatment out of my hair but the shower ran ice cold. The front desk did not answer. I hoped it would be better in the morning but it was still ice cold. I let them know at the front desk when i checked out. They offered an apology but nothing more.
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 1월 20일
Hi Irvin Dwayne,We appreciate your continued patronage and the time you took to share your feedback. We're delighted to hear that you find our staff very friendly and that you were able to order food to go during your stay. We sincerely apologize for any inconvenience you experienced with the lack of hot water in your room, and we regret that our immediate response did not meet your expectations. Please be assured that we take all guest concerns seriously, and we will review our procedures to ensure a more timely response in such situations. Thank you for bringing this to our attention, and we look forward to the opportunity to welcome you back in the future.

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Guest Relation Management 님, 2024년 1월 9일
Hi Michael,Creating memorable moments for our guests is what we strive for, and it's heartening to know we succeeded during your stay. We appreciate your high rating and look forward to serving you again in the future.

8/10 - 좋아요

Stanley

2023년 12월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2024년 1월 19일
Hi Stanley,We appreciate your rating during your recent stay! We are glad you had a great stay and we hope to welcome you back soon whenever your travel brings you to the area as we continue improving our services and amenities for our guest's satisfaction. Safe travels!

10/10 - 훌륭해요

María

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and great service
2023년 12월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 12월 26일
Hi Maria,We're thrilled that you had a great experience during your stay with us. Your positive feedback means the world to us, and we can't wait to host you again on your next visit!

8/10 - 좋아요

Paul

답변 제공: Guest Relations Specialist 님, 2024년 1월 20일
Hi Paul,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

2/10 - 너무 별로예요

John

2023년 12월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 12월 19일
Hi John,Thank you for choosing us. We hope that your next stay with us will be a far more memorable one as we continue to improve our services and amenities. If there is anything that you would like to add, please do not hesitate to message us. Have a safe travel to your next destination!

10/10 - 훌륭해요

Mccree

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stay was great. However T.V. should of came with better instructions. Im young and know how to work electronics and can always figure it out but the wifi connection and everything else would work then not work, couldn't connect to wifi, couldnt get on Hulu, and spent much time trying to figure it out. Ive stayed in worse hotels that had way easier and better tv service and wifi. Everything though was great besides a staff member walking into our room.
2023년 12월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 12월 19일
Hi Mccree,Thank you for taking the time to share your feedback on your recent stay with us. We appreciate your kind words regarding your overall experience and are pleased to hear that your stay was enjoyable. Our team is actively working to improve the reliability of our Wi-Fi and resolve any inconsistencies in service. We understand that a seamless connection is crucial for our guests, and we will take immediate steps to rectify the issues you highlighted. Your privacy is of the utmost importance to us, and we will be conducting a thorough investigation into this matter to ensure it does not happen again. Rest assured that corrective measures will be implemented to prevent any recurrence in the future. Once again, thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future, providing an enhanced and more seamless experience.

2/10 - 너무 별로예요

Yago

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 12월 17일
Hi Yago,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

10/10 - 훌륭해요

Shea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 12월 11일
Hi Shea,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 12월 8일
Hi Thomas, Thank you for your perfect rating. We're delighted to know that you had a positive experience, and we would be honored to host you again whenever your travels bring you our way!

8/10 - 좋아요

david

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Guest Relation Management 님, 2023년 12월 1일
Hi david, We appreciate your high rating! We are very pleased to know that you had a fantastic experience. We look forward to hosting you again soon!

6/10 - 괜찮아요

Lori

2023년 11월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 12월 14일
Hi Lori,Thank you for choosing our hotel for your accommodation needs. We hope to host you again whenever your travel brings you to the area!

6/10 - 괜찮아요

Ashish

좋아요: 직원 및 서비스
2023년 11월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 11월 20일
Hi Ashish,Thank you for choosing us for your stay. We are committed to delivering exceptional service and creating memorable experiences for our guests. Your insights play a crucial role in helping us achieve this goal, and we genuinely value your input. Should you have any specific comments or suggestions, or if there's anything we can do to make your next stay even more enjoyable, please don't hesitate to share your thoughts with us.We appreciate your patronage and look forward to the opportunity to welcome you back soon!

6/10 - 괜찮아요

Gary 님, Mackinaw

가족 여행
좋아요: 편의 시설/서비스
Rooms were smaller than expected. Needed rooms with 2 queens. 2 doubles are too small
2023년 11월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 11월 15일
Hi Gary,Thank you for choosing our hotel for your accommodation needs. We have other rooms with different bed sizes to accommodate guests with different preferences. We hope that during your next stay with us, you will be able to stay at our larger rooms and have a wonderful stay. Please visit us again soon!

2/10 - 너무 별로예요

Jose

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 11월 14일
Hi Jose,Thank you for your rating and for choosing us for your accommodation needs. We strive to provide the best quality and service to our guests and we hope that your next visit with us will be a more enjoyable one.

10/10 - 훌륭해요

kwan

2023년 11월에 5박 숙박함
답변 제공: Guest Relation Management 님, 2023년 11월 13일
Hi kwan,Thank you so much for taking the time to share your perfect rating! We are thrilled to know that you had an exceptional experience during your stay. Our team works hard to provide top-notch service and create memorable moments for our guests. We look forward to welcoming you back for another fantastic stay. Safe travels!

8/10 - 좋아요

Jayesh 님, Elizabeth

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Keep it up!!
2023년 10월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 31일
Hi Jayesh,Your review warms our hearts, and we appreciate your time in leaving such a positive rating. We hope to see you back at our hotel soon so we can provide another exceptional experience!

8/10 - 좋아요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 27일
Hi Elizabeth,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

4/10 - 별로예요

Roma

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스
The bathtub in the room I stayed in was peeling both on the bottom of the tub and a long the edge of the tub. Front desk seemed quite annoyed of their job and not welcoming. Especially silly on the night shift. ddFrThifeontdisappointing wasquiteverycdis
2023년 10월에 5박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 25일
Hi Roma,Thank you for taking the time to share your feedback about your recent stay with us. We truly appreciate your input, as it helps us to continuously improve our services. The condition of the bathtub is not in line with our standards, and we will certainly address this to ensure it does not happen again as your comfort and satisfaction are of the utmost importance to us. Providing warm and welcoming service is a fundamental aspect of our commitment to our guests. We will be addressing this matter with our staff to ensure our guests are always received with a genuine smile and a helpful attitude, regardless of the shift. We truly value your feedback, and we hope you will consider giving us another opportunity to provide you with a more enjoyable and trouble-free experience on your next visit.

10/10 - 훌륭해요

Gloria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 25일
Hi Gloria,We are truly grateful for your perfect rating. It's a pleasure to know that you enjoyed your stay. We can't wait to have the honor of serving you once again on your next visit.

6/10 - 괜찮아요

Brenda

연인과의 여행
I asked for an upper floor with a good view not by elevator due to noise when I booked wth Expedia. Checking in I was given low floor (5) by elevator. They moved me to 10 but we are still by elevator and ice machine noise. Why do you ask what I want if you are not going to read it.
2023년 10월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 23일
Hi Brenda,We appreciate you for bringing this to our attention. We try our best to accommodate our guests based on their requests and available rooms. We hope that you still had a great experience and we hope that on your next stay with us, your preferred room will be available and we can offer it to you for a more stasifying stay.

6/10 - 괜찮아요

Breyana

2023년 10월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 23일
Hi Breyana,Thank you for choosing our hotel. We look forward to welcoming you again soon and provide another great stay!

8/10 - 좋아요

Nadia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 31일
Hi Nadia,Thank you for your positive rating, we are glad you had a wonderful stay. Should your travel bring you back to the area, we look forward to welcoming you again!

10/10 - 훌륭해요

Konstantin

2023년 10월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 23일
Hi Konstantin,Thank you for the perfect rating. We're delighted to have made your stay enjoyable, and we can't wait to welcome you back soon!

8/10 - 좋아요

magdalena

2023년 10월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 21일
Hi Magdalena,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

8/10 - 좋아요

Nilsa

2023년 10월에 4박 숙박함
답변 제공: Guest Relation Management 님, 2023년 11월 7일
Hi Nilsa,Thank you so much for taking the time to rate your positive experience at our hotel! We are thrilled to hear that you enjoyed your stay. We can't wait to welcome you back for another memorable stay in the future!

10/10 - 훌륭해요

Najeh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We Really enjoy our stay hotel is amazing, very clean , quiet and the staff very attentive and friendly best experience overall.
2023년 10월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 17일
Hi Najeh,We appreciate your positive review and your decision to choose our hotel. We're dedicated to making every visit special, and we can't wait to welcome you back for another great experience!

6/10 - 괜찮아요

josephina

Room had a weird scent
2023년 10월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 12일
Hi josephina,We appreciate your feedback during your stay. Rest assured that we have strict and high standards when it comes to cleanliness and maintenance, this will be shared with our team for further improvement for our guest satisfaction. We hope to host you again soon!

2/10 - 너무 별로예요

Ahmed

출장 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
there is a bug on my bed i show to front desk also
2023년 10월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 12일
Hi Ahmed,Thank you for taking the time to provide feedback regarding your recent stay at our hotel. We take all guest concerns seriously, and we sincerely appreciate your input. We understand that discovering a bug in your room is unsettling, and this is certainly not the experience we want for our guests. Please rest assured that we have addressed this issue promptly and taken steps to ensure that such incidents do not recur in the future. Our dedicated housekeeping team is committed to maintaining the highest standards of cleanliness, and we have used your feedback to reinforce their training and inspection processes. We appreciate your vigilance in bringing this matter to the attention of our front desk staff, and we are grateful for your understanding as we work to prevent any similar situations. We genuinely hope that you will give us another opportunity to serve you in the future, allowing us to demonstrate the improvements we have made.

10/10 - 훌륭해요

Keisha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room is nice and the staff from morning to night have been wonderful!!
2023년 10월에 1박 숙박함
답변 제공: Heather 님, 2023년 10월 11일
We are glad to hear that

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice comfortable hotel, great staff, short drive to downtown Naperville with great restaurants, shopping, and night life. Lisle also has some good options to dine.
2023년 10월에 4박 숙박함
답변 제공: heather 님, 2023년 10월 10일
thank you for your reply

6/10 - 괜찮아요

Thomas

For the price, you would expect some kind of continental breakfast. We were charged $17.50 a plate for breakfast
2023년 10월에 3박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 11일
Hi Thomas,Thank you for choosing to stay at our hotel and for sharing your valuable feedback with us. We appreciate your thoughts regarding our breakfast offerings. While we do not offer a complimentary continental breakfast, we do take pride in our culinary offerings and the quality of the dining experience we provide. We continuously strive to maintain the highest standards in both the quality and variety of our breakfast menu. Your feedback is important in helping us evaluate and adjust our pricing and offerings to ensure they align with our guests' expectations. We hope you'll consider staying with us again, and we'll do our best to ensure that your next visit meets or exceeds your expectations in all aspects.

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious Room and great view at the end of the building, all windows!
2023년 10월에 4박 숙박함
답변 제공: Heather 님, 2023년 10월 10일
We are glad to hear that you enjoyed your stay

10/10 - 훌륭해요

Kierra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was clean. & I liked the toiletry kit.
2023년 10월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 10일
Hi Kierra,We are absolutely thrilled to hear that you had a perfect stay at our hotel. Your positive comments mean the world to us and serve as a great source of motivation for our entire team. We hope to have the pleasure of welcoming you back in the near future!

10/10 - 훌륭해요

Wilfredo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 11일
Hi Wilfredo,We're overjoyed that you had such a fantastic experience at our hotel. Our team takes pride in delivering outstanding service, and your perfect rating motivates us to keep up the good work!

2/10 - 너무 별로예요

George

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 11일
Hi George,We appreciate your recent stay at our hotel and the time you took to provide a rating. We're committed to providing the best possible experience for our guests, and your input helps us do just that. If you have any specific comments or suggestions to share, please don't hesitate to reach out. We hope to welcome you back in the future for an improved stay!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Overall it was just fine. I do understand the concerns about outdated/cleanliness because I had a stain on one of my pillow cases and there was no fitted sheet on the mattress and the blanket as well had no duvet cover - it was a stained blanked between two plain sheets. My mattress was very old with a very large obvious dip in the middle as well. The tub also was cracked and didn't look particularly clean. Overall, it was safe though and comfortable enough for the purpose of my trip. I was a solo young female traveler and I felt comfortable and safe coming and going at whatever hour. Just some simple basic hygiene changes and it would be a great stay!
2023년 10월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 9일
Hi guest,Thank you for taking the time to share your feedback with us. We truly value your input, and we're delighted to hear that you felt safe and comfortable during your stay as a solo young female traveler. Your comments regarding the outdated aspects, cleanliness concerns, and the condition of the mattress and tub have been duly noted. Please rest assured that we take your feedback seriously, and we will address these matters promptly to ensure a more pleasant experience for our future guests.Thank you once again for choosing to stay with us and for your constructive feedback. We look forward to the opportunity to exceed your expectations in the future!

8/10 - 좋아요

Shelly

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was quiet and clean. Staff were very pleasant.
2023년 10월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 7일
Hi Shelly,Thank you for sharing your feedback about your recent stay with us. It's wonderful to know that you found our hotel quiet and clean. Providing a peaceful and clean environment is a top priority for us, and we're pleased that we met your expectations in this regard. We're also thrilled to hear that our staff left a positive impression on you. Our team is dedicated to providing exceptional service and making our guests feel welcome and comfortable during their stay. Thank you for choosing our hotel, and we look forward to the opportunity to welcome you back for another pleasant stay in the future.

6/10 - 괜찮아요

Ahmed

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 7일
Hi Ahmed,We greatly appreciate you sharing your thoughts about your recent stay with us. We're glad to know that most aspects of your stay were enjoyable. We value your input and welcome any suggestions you may have to enhance your future visits. Your feedback plays a crucial role in helping us understand both our strengths and areas for improvement. Thank you once more, and we look forward to your next visit!

4/10 - 별로예요

Stephanie

가족 여행
좋아요: 청결 상태, 객실의 편안함
Very rude front desk
2023년 9월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 3일
Hi Stephanie,Thank you for bringing this to our attention. Rest assured that we will investigate this further and take the necessary action. We hope that you can give us another chance to host you and show you the quality of service and accommodation that we are known for.

10/10 - 훌륭해요

Exter

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 9월 30일
Hi Exter,Thank you for taking the time to provide us with your feedback and for awarding us a perfect rating! Your satisfaction is our top priority, and it's incredibly rewarding to know that we were able to meet your expectations. We appreciate your business and hope to have the pleasure of serving you again soon.

10/10 - 훌륭해요

Elizabeth

2023년 9월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 9월 28일
Hi Elizabeth,Thank you so much for your wonderful rating! We are delighted to hear that you enjoyed your experience with us. We are excited to serve you again soon!

8/10 - 좋아요

Claudia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 9월 25일
Hi Claudia,We are delighted to know that you enjoyed your stay with us! Our team works hard to provide exceptional service, and your high rating is truly appreciated. We can't wait to have the pleasure of hosting you again soon!

8/10 - 좋아요

david

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hard to get out of loy die to traffic
2023년 9월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 9월 21일
Hi david,Thank you for rating us highly. We're delighted that you had a comfortable and enjoyable stay. We'd love to have you back whenever you're in the area!

6/10 - 괜찮아요

Emma

2023년 9월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 10일
Hi Emma,Thank you for choosing our hotel for your accommodation needs. We strive to provide our guests the satisfaction and exceed their expectations. We hope to have another chance to have you and impress you with our continuous improvement of our services and amenities.