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컴포트 인 I-10 웨스트 51st 애비뉴 여행 후기

2.5 out of 5
컴포트 인 I-10 웨스트 51st 애비뉴
5152 W Latham Street, Phoenix, AZ

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 332개" "
평점 8 - 좋아요. 1000개 이용 후기 중 327개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 162개" "
평점 4 - 별로예요. 1000개 이용 후기 중 88개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 91개" "

7.6/10

청결 상태

7.8/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

2/10 - 너무 별로예요

Nicole

가족 여행
I never actually stayed at this hotel. I accidentally booked the wrong night and when I tried rebooking the correct night they didn’t have the same room available. I ended up booking the correct night at a different Comfort Inn. This location would not refund me my money for my mistake. I will never stay here after that!
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Erik

연인과의 여행
별로예요: 편의 시설/서비스
Way over priced given the condition of the hotel.
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Andrea

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
Han pasado mas de 6 dias y no me han regresado mi deposito.
2024년 4월에 2박 숙박함

8/10 - 좋아요

Alejandra

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
El lugar es tranquilo pero ya las instalaciones están un poco deterioradas, pero tienen buen servicio y desayuno pasa
2024년 3월에 2박 숙박함

8/10 - 좋아요

Douglas 님, Dorchester

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First room bed springs were broken able to switch rooms. Neighborhood not great many homless about.
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

Jose 님, Ontario

가족 여행
The hotel was average but could be a bit cleaner. I felt safe in the hotel itself. However, the area is sketchy. Obvious prostitution and drug users next door.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quiet.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
too many homeless people hanging out
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Iván

가족 여행
좋아요: 직원 및 서비스
Booked property as a last minute alternative. Price was not worth it for the quality of the room and overall hotel. Room curtains had stains on them, fixtures inside bathroom were loose. Furniture was scratched and scuffed. Gym equipment was nonfunctional except for treadmill. The hotel itself was clean throughout but just not worth the nightly price. Won’t be staying here again unfortunately.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Annie

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very average hotel. Surprisingly quiet. There were some stains on the carpet that need cleaning in our room and that would make a big difference. The breakfast was good, we enjoyed the scrambled eggs and bacon. Convenient location.
2024년 3월에 4박 숙박함

4/10 - 별로예요

Kimberly

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
There was no blackout curtains only sheer curtains so as soon as the sun rose your were woken up.Not able to relax the bed was hard and not comfortable. I will nevets stay at Comfort Inn ever again.No transportation to and from airport.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff and property were very good
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Wendy

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Better than the surrounding hotels, however the jacuzzi didn’t work, water damage on ceiling from probably a leak from the upstairs ac/heater is very visible, ceiling damage in bathroom ceiling also very visible like they need to fix it asap. One of the covers had pen writing from a previous customer. Breakfast until 10am was nice. I think part of the problem is that they are probably under staff. Most staff were nice and helpful. Hotel was quiet.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Dave 님, Arvada

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was only OK. Waffle maker was out of service the whole week. The one thing I wanted for breakfast.
2024년 3월에 6박 숙박함

6/10 - 괜찮아요

Jic

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
My room was not cleaned in the three days I was there.
2024년 3월에 3박 숙박함

4/10 - 별로예요

Lawrence

별로예요: 직원 및 서비스
No rollaway beds. No extra sheets or blankets lack of extra towels. Poor staff service. Would not recommend this place
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Takahito

2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스
It was very noisy,there was a loud noise throughout the night that disturbed my sleep,not sure what it was but was near the microwave.people in other rooms were loud also and it was past 2 midnight.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Erick

좋아요: 청결 상태
2024년 3월에 1박 숙박함

8/10 - 좋아요

Jill 님, Magna

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was nice, but clearly older. We felt safe there. Room was clean and the mattress was decent. Most of the staff was nice, but the people at the front desk need some customer service training. Breakfast was disappointing and the waffle maker was broken. We would stay there again, but eat breakfast elsewhere.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Prabin 님, London

2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Thomas

단체 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs updating
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Jane

2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

sherron

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I gave the 3 🌟 because the hotel is not very clean the carpet is dirty the room mirrors don't closed and u only get 1 towel and the towels were super dingy so u get what u pay for here and the breakfast is not bad for continental breakfast but no the best the staff was nice im sure it's not their fault that the hotwl is in bad condition
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Jaime

출장 여행, 가족 여행
좋아요: 직원 및 서비스
It was fine.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, clean and comfortable. Family was here to attend a concert. The location was great and the accommodations were clean and comfortable. This will be an option again when I return
2024년 3월에 1박 숙박함

4/10 - 별로예요

Mary

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff were unfriendly, rude, and not available most of the time. Rarely seen at front desk, did not answer phone, and no one came to front desk when ringing the bell. Any request was questioned abd denied
2024년 2월에 2박 숙박함

4/10 - 별로예요

Edward

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was awful. Grimy, poor service, unkept, inconveniently located, unfriendly people, and WAY too expensive for the quality.
2024년 2월에 3박 숙박함

4/10 - 별로예요

arron

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The elevators are falling apart. There were a bunch of broken/loose tiles in the bathroom. The remote only worked on the TV and not the DirecTV box, so I had to change channels like it was 1975. The carpets and walls in the halls were extremely filthy. Wouldn't stay here again.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Priscilla

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice stay.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Evonne

연인과의 여행
좋아요: 편의 시설/서비스
Close to the freeway, quiet, clean.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Russell

2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Jose

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
This place was horrible. It’s ranked at almost 8.0 and I don’t know how that is possible. From getting there at 4pm to 2am this place was so noisy with no staff to intervene at any point. I’m starting to think Expedia ratings are payed for or very incorrect. The cleaning staff were so loud. No elevators just some old wooden stairs that are so loud when walking up. Broken down sign. The bathroom smelled like it was mopped with old dirty water. I might start using another app than Expedia because this deserves a 3.0 rating at most. There was people fighting, playing radio and being so loud from early afternoon to early morning. I will not be booking this place again. Gross!
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Martha

연인과의 여행
좋아요: 직원 및 서비스
The hallway in front of the room had a wierd dip and the room was missing a blackout drapes and the room had to much light coming into the room.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Edwina

좋아요: 청결 상태, 객실의 편안함
Reliable hotel
Spent the day driving through a torrential rain storm and was so happy to arrive at the Comfort Inn for a safe, dry, comfortable evening.
2023년 12월에 1박 숙박함

4/10 - 별로예요

Richard

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Look for better places than this
Homeless people everywhere. The condition of the hotel is really bad. Not a place too stay for the expensive charge.
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Ruth

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Curtain missing from window
About what you'd expect for the price. The curtain was missing from the window and the front desk was unable to move me because they were full and also unable to provide a curtain, so I had to sleep with the floodlights from the parking lot shinning in my eyes all night.
2023년 12월에 3박 숙박함

6/10 - 괜찮아요

Hector

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Cleaning and maintenance
Some USB plug-ins do not work
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Mamadi

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always stay at Comfort Inn
Nice friendly staff. Clean and quiet. Pet friendly. Good breakfast offering
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Jonathan

별로예요: 직원 및 서비스, 편의 시설/서비스
Room was adequate. Breakfast disappointing.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Elizabeth

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함

4/10 - 별로예요

Fernando

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I stayed here two nights and was very dissatisfied by the condition of the hotel and room. The hotel and room were damaged throughout and not cleaned thoroughly. Also, our room was not serviced on Saturday (11/11) The only positive thing I have to share is that the staff was great and very helpful.
2023년 11월에 2박 숙박함

4/10 - 별로예요

betzalel

2023년 11월에 2박 숙박함

8/10 - 좋아요

Cesar

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

dennis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: MANGER 님, 2023년 11월 8일
THANK YOU FOR YOUR FEED BACK

2/10 - 너무 별로예요

Jose

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
HORRIBLE
Front desk had me waiting for 30 minutes to check in. Very rude. Stinky hotel.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Greg

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Nice place all in all. Having to us I-10 to get to and from everything can be a challenge.
2023년 10월에 2박 숙박함
답변 제공: MANGER 님, 2023년 11월 8일
THANK YOU FOR YOUR FEEDBACK

4/10 - 별로예요

Perfecto

별로예요: 숙박 시설 상태 및 시설
Comfort Inn PHX
Free breakfast was very good. Room was clean. However, All ice machines not working so NO ice in the hotel!!
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Ellen

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We picked this hotel because it had a pool and a spa - they were both dirty and non-functional. Before we knew it was non-functional - we went to get towels for the pool - so the office staff provided them for us - and never let anyone know that the pool or spa was not working. The beds were comfortable. The staff was great. Next time will ask to be moved to another hotel though.
2023년 10월에 1박 숙박함