스탠다드룸, 더블침대 2개, 금연 | 고급 침구, 객실 내 금고, 암막 커튼, 다리미/다리미판

햄프턴 인 콜럼비아 - I-26 에어포트 여행 후기

2.5 out of 5
햄프턴 인 콜럼비아 - I-26 에어포트
1094 Chris Dr, West Columbia, SC

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 973개 이용 후기 중 444개" "
평점 8 - 좋아요. 973개 이용 후기 중 294개" "
평점 6 - 괜찮아요. 973개 이용 후기 중 125개" "
평점 4 - 별로예요. 973개 이용 후기 중 56개" "
평점 2 - 너무 별로예요. 973개 이용 후기 중 54개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Sangyoun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아주 편했어요. 저는 담배를 피는데 담배를 피는 방인데도 불구하고 너무 냄새도 많이 안나고 좋았어요. 방 크기도 넉넉하고 아주 나는 좋았어요

6/10 - 괜찮아요

Mario

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Il n’avait pas ma réservation dans leurs systèmes, ça été un peu compliqué
2024년 4월에 1박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 4월 17일
Bonjour Mario,Nous vous remercions d'avoir partagé votre expérience et nous nous excusons pour les inconvénients rencontrés concernant votre réservation. Nous comprenons que de tels problèmes peuvent être frustrants et nous nous efforçons de garantir que toutes les réservations sont traitées avec précision et efficacité. Nous allons examiner nos processus pour éviter que de telles situations ne se reproduisent à l'avenir. Nous espérons avoir une autre occasion de vous accueillir et de vous offrir une expérience sans faille. Merci encore de nous avoir fait part de vos préoccupations.Sincèrement,

8/10 - 좋아요

Pascal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good spot to stay if you go to Augusta National golf club
2024년 4월에 2박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 4월 14일
Dear Pascal, Thank you for your positive feedback. We're glad to hear that our location served as a convenient base for your visit to the Augusta National Golf Club. We strive to provide a comfortable and accessible experience for all our guests, especially those attending such prestigious events. We look forward to welcoming you back during your next golf outing or any future trips to the area.Sincerely,

10/10 - 훌륭해요

James

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, friendly and confort.
2024년 4월에 1박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 4월 10일
Dear James, We're thrilled to hear that you found your stay with us to be clean, friendly, and comfortable. Providing a welcoming and well-maintained environment for our guests is a top priority for us, and we appreciate your positive feedback. Your satisfaction is our ultimate goal, and we're delighted that you had a pleasant experience during your time with us. Should you have any further comments or suggestions for improvement, please don't hesitate to let us know. We look forward to the opportunity to host you again in the future.Sincerely,

10/10 - 훌륭해요

Rebecca 님, Titusville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 4월 8일
Hello Rebecca, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

6/10 - 괜찮아요

susan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Toilet didn’t flush got in late. Told staff at check out.
2024년 4월에 1박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 4월 5일
Dear susan,We apologize for the inconvenience you experienced with the toilet during your stay. It's regrettable that you had to encounter this issue, especially after arriving late. Your feedback is essential, and we will address this matter with our maintenance team to ensure such issues are promptly resolved in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you during any future stays.Sincerely,

10/10 - 훌륭해요

Cecilia

가족 여행
Polite, professional, comfortable stay.
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 4월 2일
Hello Cecilia, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 4월 2일
Hello Ashley, Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

6/10 - 괜찮아요

Judith

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 31일
Hello Judith, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good breakfast with a lot of options. Comfortable beds and a clean room. Staff was friendly and helpful.
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 31일
Hello David, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 - 훌륭해요

Fujiwara

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good
2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 15일
Hello Fujiwara, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good room and good price.
2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 10일
Hello Jennifer, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 - 좋아요

Beth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property is conveniently located, the staff is friendly and helpful and the bed was comfortable. There are several dining options within an easy walk and the breakfast area was well stocked and clean.
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 10일
Hello Beth, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

8/10 - 좋아요

SHREESHA

2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 24일
Hello Shreesha, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 - 좋아요

laurin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It had everything we needed for a one night stay. The staff were friendly and our room was very clean and secure. The room was small but that was fine for us. The linens were nice and soft. That’s a deal breaker for me. We were in town for a concert and I the rates were much better than anything I could find right downtown. It was a quick and easy drive to the stadium.
2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 2일
Hello Laurin, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

8/10 - 좋아요

Jason

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 2일
Hello Jason, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

2/10 - 너무 별로예요

CHIFFON

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I reserved a king size room but instead they gave me a queen. Went to the front desk and she stated she don't know how it got changed. They couldn't give me another room because they were sold out. The heat nlew out cold air before it even got hot
2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 26일
Hello Chiffon, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

2/10 - 너무 별로예요

Savannah

좋아요: 편의 시설/서비스
Staff upon entrance was not welcoming. The hotel smelt like cigarettes and weed immediately walking in. Bed had hairs in it and there was Swedish fish candy on the ground. We were not informed that our room shared a door with someone and tried to be double charged after requesting another room because we were uncomfortable with the men we could hear from our room next door. The second room was equally as unclean as the first. The main complaint is that the hotel staff tried to charge double after we decided that night we were going to move hotels due to lack of hotel staff and cleaning to help us
2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 26일
Hello Savannah, It is disheartening to hear about your experience. We apologize for the inappropriate behavior shown by our staff. Our team never wants our guests to go back like this with a bad experience. We are actively investigating your feedback with our management for prompt action. And will surely forward your valuable feedback to our team for improvements. We hope to earn your business on future travels so that you can see our continuous improvement.

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 20일
Hello Gary, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 - 훌륭해요

tara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
staff especially Alicia were great, friendly and accommodating.
2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 18일
Hello Tara, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!

8/10 - 좋아요

Sidney

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 17일
Hello Sidney, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

8/10 - 좋아요

Thomas

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Very small space. Been to better Hampton Inns.
2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 17일
Hello Thomas, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

6/10 - 괜찮아요

Terry

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed in Service
The showerhead in the bathroom is made for people under 6 foot tall even though there were more than 18 inches above the showerhead, they could’ve raised it up. Stay two nights and they did not come in and make the bed or check for towels between nights.
2024년 1월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 20일
Hello Terry, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 - 훌륭해요

peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Another Pleasant Visit!!
Accomadations were very good. Even though we couldn't get a bottom floor, we were close to the elevator. House- keeping was there to assist us without bothering us. Front desk was prompt and the breakfast was warm food and in good supply. We will be back.
2024년 1월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 16일
Hello Peter, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

8/10 - 좋아요

william

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice staff, but tired property
2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 13일
Hello William, Thank you for taking the time to share your comment regarding our staff. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 - 훌륭해요

Rose Royce

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very courteous. I was able to do the online check-in and only had to do a quick stop at the front desk. I loved it and will return!
2023년 12월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 1일
Hello Rose, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good turn out
My stay was great. The room was really clean and the associates were awesome. I only had one problem(my dad was locked in the bathroom). The door was already damaged(we didnt know) so when he closed the door it locked him in there. The associates were quick to act and resolve the problem. He has a heart monitor so we were worried but after 30 min he was qble to come out and after a room switch qll was well the rest of the night.
2023년 12월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 12월 19일
Hello Valued Customer, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 - 좋아요

Susanna Nester 님, Chesapeake City

가족 여행
The only reason I gave a 4 overall is because of the harsh toilet paper. Feels like sandpaper. No need for this.
2023년 12월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 12월 13일
Hello Susanna, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 - 훌륭해요

Ricky

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a very nice property. Close to the airport. First time visiting Columbia l. SC. Very nice…staff is extremely friendly.
2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 12월 13일
Hello Ricky, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

10/10 - 훌륭해요

Lori

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 12월 13일
Hello Lori, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

8/10 - 좋아요

Shannon

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Outdated decor
2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 12월 13일
Hello Shannon, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

4/10 - 별로예요

Kristine

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Very tired property. Below par for Hampton Inn. Building needs updates. Hallways were dark and dated. Parking was very limited - had to park in very back lot and didn't feel safe walking to front entrance.
2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 21일
Hello Kristine, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 - 좋아요

Kevin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was clean, the bed was comfortable, and the waffles tasted good. I have no complaints. I will not hesitate to get a room here again.
2023년 11월에 5박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 21일
Hello Kevin, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 - 훌륭해요

Christina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff at Hampton Inn in Columbia, SC (near airport) - were so so great...courteous, responsible, pleasant. Thank you
2023년 11월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 21일
Hello Christina, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

2/10 - 너무 별로예요

lisa

2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 12월 13일
Hello Lisa, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 - 좋아요

Nancy 님, Kingston

연인과의 여행
좋아요: 직원 및 서비스
This was OK, just OK.
2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 14일
Hello Nancy, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

8/10 - 좋아요

Diane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was very nice! The reception was very helpful! Enough clean towels! We enjoyed our stay!
2023년 11월에 1박 숙박함
답변 제공: Hampton Inn 님, 2023년 11월 5일
Thank you for staying at the Hampton Inn I-26 Columbia Airport!We are happy to hear that you enjoyed your recent stay with us, and we look forward to welcoming you back the next time you are in the area!

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location to get to Vista or stadium. Reasonable room rate. Lots of restaurant options. Right off I-26.
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 31일
Hello Elizabeth, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

6/10 - 괜찮아요

MICHAEL

2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 7일
Hello Michael, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy in / out. The staff from front desk to house keeping were amazing.
2023년 10월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 17일
Hello Timothy, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 - 훌륭해요

James

2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 27일
Hello James, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 4일
Hello David, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

2/10 - 너무 별로예요

Janelle

2023년 9월에 3박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 23일
Hello Janelle, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 - 좋아요

Christine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was hesitate after reading reviews. But staff was amazing. Room was very clean, lots of well lit parking and Starbucks around the corner. Easy drive to WiilyB stadium. Booked again for graduation 2024.
2023년 9월에 3박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 27일
Hello Christine, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 - 훌륭해요

Kristin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was so friendly and helped us quickly on numerous occasions. Breakfast was really good. Room was clean. We have stayed in several hotels in the area. This is my new favorite. A bit farther from the school than I wanted but totally worth it!
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 27일
Hello Kristin, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 - 훌륭해요

Carmen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 27일
Hello Carmen, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

6/10 - 괜찮아요

Alicia

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
thankful to find somewhere for my family and i to escape to for a weekend but the cleanliness was very disappointing. hair everywhere, in the beds and all over the bathroom floor when we first checked in. made sense when we passed by a room with the door propped during checkout and saw a room cleaner sitting on the counter top in the room
2023년 9월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 20일
Hello Alicia, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 - 좋아요

Irene 님, Steep Falls

2023년 9월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 7일
Hello Irene, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 - 훌륭해요

Kerrie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was clean and the staff was welcoming and friendly.
2023년 9월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 20일
Hello Kerrie, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 - 훌륭해요

Dyjenie

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
We really appreciated the welcome and kind nature of the staff
2023년 9월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 13일
Hello Dyjenie, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!