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라 퀸타 인 & 스위트 바이 윈덤 네이플스 이스트(I-75) 여행 후기

2.5 out of 5
라 퀸타 인 & 스위트 바이 윈덤 네이플스 이스트(I-75)
185 Bedzel Cir, Naples, FL

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 394개" "
평점 8 - 좋아요. 1001개 이용 후기 중 273개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 168개" "
평점 4 - 별로예요. 1001개 이용 후기 중 80개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 86개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Terri

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like that the motel is pet friendly.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Juan P

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great!
2024년 4월에 1박 숙박함

4/10 - 별로예요

Alex

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Bathroom extractor was very loud (rattling sound), room faucet to wash hands was clogged meaning took a while for water to drain. There was just one tiny soap where one washes hand, no shower gel nor soap in the shower.
2024년 3월에 1박 숙박함
답변 제공: Alexander 님, 2024년 4월 6일
Dear Alex,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Naples East (I-75). I am sorry to hear that your stay experience did not met your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay fell short of meeting the quality and comfortability you were aspiring for. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to fulfill you requirements and standards. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Alexander MartinezGeneral Manager

6/10 - 괜찮아요

Roderick

연인과의 여행, 출장 여행
별로예요: 숙박 시설 상태 및 시설
The property is tired but beds are OK and water is hot. Internet is spotty. Breakfasts are poor relative to other highway motels. This morning - sausages and potatos. No eggs. No yogurt. The cereals are sweetened. Staff is helpful.
2024년 3월에 3박 숙박함

4/10 - 별로예요

Larry

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property is old, and has not been well maintained. Things are dirty and dingy throughout the property.
2024년 3월에 1박 숙박함
답변 제공: Alexander 님, 2024년 4월 6일
Dear Larry,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Naples East (I-75). I am sorry to hear that your stay experience did not met your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay fell short of meeting the quality and comfortability you were aspiring for. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to fulfill you requirements and standards. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Alexander MartinezGeneral Manager

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good and pleasant experience. Will stay again in this hotel.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Dyanet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 1박 숙박함

8/10 - 좋아요

Gary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very nice and helpful. We found the hotel to be nice and quiet. It was a pleasure to get a good night sleep. I do have a complaint about the complimentary breakfast however. I didn’t appreciate the eggs and the meat being warmed in the same warmer. They should have had a separate warming vessel for each. In addition, not having a choice of grits or plain oatmeal was not appropriated as well. Overall, it was a nice stay and I would recommend it to anyone visiting the area.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Elizabeth

좋아요: 편의 시설/서비스
Great place!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Eve A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Isany

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Esta en un lugar tranquilo! Pero nesecitan limpiar mejor había mucho polvo en la habitación que nos tocó.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

David

단체 여행
좋아요: 편의 시설/서비스
Front fest was very nice but housekeeping did not make up room for 4 days.
2024년 3월에 4박 숙박함

2/10 - 너무 별로예요

Mayko

별로예요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함

8/10 - 좋아요

Caroline

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Marly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable and convenient
2024년 3월에 3박 숙박함
답변 제공: AGarcia 님, 2024년 3월 12일
Marly, We are so happy that you found the hotel comfortable and convenient. We hope to see you when you are in the Naples East area.

10/10 - 훌륭해요

Leonardo 님, Doral

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente el hotel.
2024년 3월에 1박 숙박함
답변 제공: AGarcia 님, 2024년 3월 12일
Leonardo,I am so happy that you found your stay to be enjoyable. We hope to see you when you are in the area.

2/10 - 너무 별로예요

Albert

2024년 3월에 1박 숙박함
답변 제공: Alex 님, 2024년 4월 6일
Dear Albert,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Naples East (I-75). I am sorry to hear that your stay experience did not met your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay fell short of meeting the quality and comfortability you were aspiring for. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to fulfill you requirements and standards. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Alexander MartinezGeneral Manager

6/10 - 괜찮아요

Francois

가족 여행
Embouteillages dans le secteur
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Pete

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: AGarcia 님, 2024년 3월 12일
Pete,Thank you for your stay and for your feedback. We are happy that you enjoyed your stay, and we hope to see you in the future.

2/10 - 너무 별로예요

Tom

2024년 3월에 1박 숙박함
답변 제공: Alexander 님, 2024년 4월 6일
Dear Tom,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Naples East (I-75). I am sorry to hear that your stay experience did not met your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay fell short of meeting the quality and comfortability you were aspiring for. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to fulfill you requirements and standards. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Alexander MartinezGeneral Manager

10/10 - 훌륭해요

Thomas

2024년 2월에 1박 숙박함

8/10 - 좋아요

Mike

It was a good place for the money.
2024년 2월에 4박 숙박함
답변 제공: AGarcia 님, 2024년 3월 12일
Mike Thank you for taking time to leave feedback and for your stay. We strive to give great service and clean comfortable rooms at a great value.

6/10 - 괜찮아요

Zach

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Super convenient location outside of Naples. It’s definitely the cheapest option in the area that I saw. The room needs a little TLC which is fine but there was a distinct, musty smell coming from the Air Conditioning unit. Didn’t ruin the stay but I’ll be at 3 stars until that is resolved.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Joanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check-in was easy. Employee was very friendly. The room clean & comfortable. The breakfast had a variety of items to choose from.
2024년 2월에 1박 숙박함

4/10 - 별로예요

James

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Arrived to check in. Nice but disinterested staff. Did not mention there was no internet and no idea when it would be back (Never was during my one-night stay). They had a simple copied iece of paper in the lobby indicating there was no internet. The space with snacks and amenities available was almost empty. The breakfast was weak, at best. Bare bones and they closed it 5 minutes early. Forunately I snuck in just in time but others were shut out. There was still plenty of food left, as bare bones as it was. Tub in my room was chipped and appeared dirty/shabby. Water pressure in the sink was terrible thought the shower was great. Too much lacking for a the price.
2024년 2월에 1박 숙박함
답변 제공: AGarcia 님, 2024년 3월 12일
Thank you for your comments regarding your stay. We strive to exceed all guests’ expectations. I am sorry we fell short of that for you. I will be using your comments with staff to make sure improvements are made.

8/10 - 좋아요

Joe

좋아요: 청결 상태
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Azize

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Terrible breakfast
2024년 2월에 1박 숙박함
답변 제공: AGarcia 님, 2024년 3월 12일
Thank you for sharing your feedback regarding your recent stay. I am truly sorry our breakfast did not live up to expectations. I will use your feedback as a training opportunity to review procedures with my staff. I hope you will give us another chance again in the future.

8/10 - 좋아요

robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The breakfast was over at 9 am, would have preferred 9:30 since we are elderly. Personnel were very nice, place was clean, the room was large but had a VERY small tv, could not see it from the sitting area ONLYFROM THE BED, terrible location for the microwave, it was in a small cabinet, hard to access and very dark. It is in a very noisy area.
2024년 1월에 15박 숙박함
답변 제공: AGarcia 님, 2024년 3월 12일
Thank you for your comments regarding your stay. We strive to exceed all guests’ expectations. I am sorry we fell short of that for you. I will be using your comments with staff to make sure improvements are made.

6/10 - 괜찮아요

Maria 님, miami

별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

8/10 - 좋아요

paul

좋아요: 청결 상태, 직원 및 서비스
Place could really use a facelift. Dated throughout.
2024년 2월에 2박 숙박함
답변 제공: AGarcia 님, 2024년 3월 12일
Thank you for your comments regarding your stay. We strive to exceed all guests’ expectations. I am sorry we fell short of that for you. I will be using your comments with staff to make sure improvements are made.

6/10 - 괜찮아요

Vanetta

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Difficult access
2024년 2월에 1박 숙박함
답변 제공: AGarcia 님, 2024년 3월 12일
Vanetta,Thank you for your stay. I am sorry that you ran into some issues finding the hotel. We have some road construction going on in the area.

2/10 - 너무 별로예요

Gladys 님, North Bay Village

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was disgusting, very outdated, and poor quality. There were cracks around the tub and bathroom tiles, carpet stains, room smelled of cigarette smoke, air condition was not working and overall I did not feel safe. I told the front desk that I did not feel safe and requested a room change because I was on the street level. She laughed and said, “I’ll be here” and that there were no other options. Gentleman who checked me out was rude. I was very surprised and disappointed by the poor quality especially in Naples.
2024년 2월에 1박 숙박함
답변 제공: AGarcia 님, 2024년 2월 21일
My deepest apologies, I regret that your stay did not live up to our usual expectations. Rest assured the issues you experienced have been addressed with my team to better prevent from happening to future guests.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff was the nicest people I’ve ever had at a hotel, made me laugh and feel right at home.
2024년 2월에 3박 숙박함
답변 제공: AGarcia 님, 2024년 2월 21일
Michael,Thanks for your stay and for your kind comments about your stay. We truly hope you return for more laughs.

6/10 - 괜찮아요

Wilson

아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Not good not feel welcome, bed way to small (full) for $380 a night no way I’m not coming back.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Mayko

2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Alisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was quiet and clean.
2024년 2월에 1박 숙박함
답변 제공: AGarcia 님, 2024년 2월 21일
Alisa, Thanks so much for taking time to post feedback. We are happy to read that you found the hotel to be clean and quiet. We hope to see you when you return to Naples. Many Thanks.

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: AGarcia 님, 2024년 2월 2일
Thank you for taking the time to review your recent stay at La Quinta Inn and Suites Naples East. We hope to see you back real soon!

10/10 - 훌륭해요

Irene

좋아요: 청결 상태
Staff was excellent.
2024년 1월에 2박 숙박함
답변 제공: AGarcia 님, 2024년 2월 2일
Irene,Thanks for your stay with us and for the awesome feedback that the Staff was excellent. We hope to see you when you return to Naples.

10/10 - 훌륭해요

Kara

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and they put me away from a soccer tournament group so there was little to no noise. Room was clean and bed was comfortable
2023년 11월에 2박 숙박함
답변 제공: AGarcia 님, 2024년 2월 2일
Kara, We are so happy that you found the room to be clean and comfortable. The staff is always happy to help, and I am glad they were able to find you a quiet room for your stay. Please come back and visit us whenever you are here in Naples.

8/10 - 좋아요

Gloriane

2024년 1월에 1박 숙박함

4/10 - 별로예요

Joanne

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Good staff person. Very loud ac/heating system, hard to sleep. Unpleasant smell. Towel bar fell off while taking towel. No bath mat.
2024년 1월에 1박 숙박함
답변 제공: AGarcia 님, 2024년 2월 2일
Thank you for your review. We truly regret that the accommodations had issues. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

8/10 - 좋아요

Thomas

2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Veronica

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
None
2024년 1월에 1박 숙박함
답변 제공: AGarcia 님, 2024년 2월 2일
Veronica,Thank you for staying with us and for taking time to leave feedback.

4/10 - 별로예요

francisco

No body fixed the bed, we required to fix the bed, because when we returned at evening the bed was mess. I required the service to fix the bed, and clerk took the note but no body took care about this
2023년 12월에 2박 숙박함

8/10 - 좋아요

Olga

2023년 12월에 1박 숙박함
답변 제공: AGarcia 님, 2024년 1월 10일
Thank you for taking the time to post a review of your stay with La Quinta La Quinta Inn and Suites Naples East. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Naples East.

6/10 - 괜찮아요

Elizabeth

가족 여행
2024년 1월에 3박 숙박함
답변 제공: AGarcia 님, 2024년 1월 10일
Thank you for taking the time to post a review of your stay with La Quinta La Quinta Inn and Suites Naples East. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Naples East.

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: AGarcia 님, 2024년 1월 10일
Thank you for taking the time to post a review of your stay with La Quinta La Quinta Inn and Suites Naples East. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Naples East.

10/10 - 훌륭해요

Fifi

2024년 1월에 1박 숙박함
답변 제공: AGarcia 님, 2024년 2월 2일
Fifi,Thank you for taking time to submit feedback on your stay with us. We appreciate you for giving us a wonderful score and we hope to see you again soon.

6/10 - 괜찮아요

Russ

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Location & cost effectiveness of this hotel are good. That's why we give it 3 stars. Our room, however, was an odd mix of old & new. The art, bed, & paint were contemporary. The furniture was old & well worn. The room had a bad odor, sort of musty & stale. The housekeepers did an excellent job changing sheets & cleaning the room, so the issue might be the carpet, or old furniture, or moldy window frames. We will not stay there again, and we do not recommend this hotel for others.
2024년 1월에 3박 숙박함
답변 제공: AGarcia 님, 2024년 1월 10일
Thank you for your recent stay with us. We appreciate you taking the time to inform us of your concerns. I will be using your comments for improvements to property. It’s through comments such as yours for us to be able to improve.

6/10 - 괜찮아요

Catharina

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: AGarcia 님, 2024년 1월 10일
Thank you for taking the time to post a review of your stay with La Quinta La Quinta Inn and Suites Naples East. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Naples East.