외관

퀄리티 인 풀러 - 사바나 I-95 여행 후기

2.5 out of 5
퀄리티 인 풀러 - 사바나 I-95
125 Bourne Ave, Pooler, GA

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 417개 이용 후기 중 107개" "
평점 8 - 좋아요. 417개 이용 후기 중 127개" "
평점 6 - 괜찮아요. 417개 이용 후기 중 84개" "
평점 4 - 별로예요. 417개 이용 후기 중 46개" "
평점 2 - 너무 별로예요. 417개 이용 후기 중 53개" "

7.0/10

청결 상태

8.0/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

TAE KYU

2023년 4월에 1박 숙박함
답변 제공: M 님, 2023년 4월 29일
Dear TAE KYU,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 - 괜찮아요

Jared

좋아요: 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: M 님, 2024년 3월 22일
Dear Jared,We are pleased to hear that you found the overall stay comfortable, but we understand that this alone does not compensate for the other issues you encountered. Please feel free to share the areas where we fell short in your case so that we can address the issues promptly. We are committed to providing our guests with exceptional service and accommodations, and we hope to have the opportunity to welcome you back in the future to demonstrate the improvements we have made.Sincerely,Management Team

8/10 - 좋아요

Brittney

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff nice
2024년 2월에 2박 숙박함
답변 제공: M 님, 2024년 3월 8일
Dear Brittney,Thank you for allowing us to recognize our staff for their exemplary work in providing a clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. Thank you for your business, and we can't wait to serve you again. Best regards,Management Team

2/10 - 너무 별로예요

Heather

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This place needs a lot of updating. The room we were put into the green chair which had stains all over it was disgusting. When you walked into the bathroom it smelt disgusting, went and asked for an air freshener to try and help but she didn’t have one available at that moment. I figured let me try to turn on the ac to see if that would help and it enhanced the smell and smelt like straight urine. Asked the staff at the front desk if they had another room available and she accommodated us and gave us another room. That room was better but still very outdated. The bathroom had a big cutout in the wall of the shower and very outdated. This place needs a major renovation, def won’t stay there again. The staff was very nice and accommodating.
2024년 3월에 1박 숙박함
답변 제공: M 님, 2024년 3월 8일
Dear Heather,We are greatly disappointed to know that our rooms, furniture, or facilities did not work well for you. We shall look into the concerns you've mentioned to make sure that our rooms are adequately upgraded in terms of furnishings and maintenance. Thank you for giving us a detailed account of your stay and sharing your feedback with us accordingly. Your comments will be taken seriously for further evaluation and improvement.Sincerely,Management Team

4/10 - 별로예요

William

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything in the room had stains couch, chair, and bed. The bath tub has rust and mildew everywhere.
2024년 3월에 1박 숙박함
답변 제공: M 님, 2024년 3월 8일
Dear William,We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed. We would be grateful if you allow us to make amends and improve your experience during your next stay.Sincerely,Management Team

10/10 - 훌륭해요

Andre

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s was good
답변 제공: M 님, 2024년 2월 29일
Dear Andre,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best regards,Management Team

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was quiet and had a great bed.
2024년 2월에 1박 숙박함
답변 제공: M 님, 2024년 2월 29일
Dear Robert,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best regards,Management Team

2/10 - 너무 별로예요

Cecelia

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This property was filthy ...only warm water in shower...bathroom smelled horrible .. walls had handprints on them ...will never stay again
2024년 2월에 1박 숙박함
답변 제공: M 님, 2024년 2월 21일
Dear Cecelia,Thank you for sharing your experience and we are so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience. We assure you that we are indeed taking gradual steps to upgrade our property and enhance our hotel rooms to improve our quality of services. It is a great pleasure to host a valuable guest like you. Having said that, we would ask for another chance in the future to host you, and we will see to it that we deliver a flawless experience.Sincerely, The Management Team

10/10 - 훌륭해요

Peter

2024년 2월에 1박 숙박함
답변 제공: M 님, 2024년 3월 22일
Dear Peter,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

8/10 - 좋아요

alayna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet even though it’s right off a major highway. Loved how it was in walking distance of fast food restaurants and a couple other places, makes it very convenient.
2024년 2월에 2박 숙박함
답변 제공: M 님, 2024년 2월 14일
Dear Alayna,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

6/10 - 괜찮아요

catherine 님, Nantucket

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Needs updating and fleshing
2024년 2월에 1박 숙박함
답변 제공: M 님, 2024년 2월 14일
Dear Catherine,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Sincerely,Management Team

10/10 - 훌륭해요

Jose

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Es comoda
2024년 2월에 2박 숙박함
답변 제공: M 님, 2024년 2월 14일
Dear Jose,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

4/10 - 별로예요

Lisa

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property is aging badly. Bathtub was cracked all over. Tile floor also cracked. Room was adequate. Refrigerator and microwave were welcome touches. Door doesn’t fit well letting in lots of light and giving a slightly unsafe feeling.
2024년 1월에 1박 숙박함
답변 제공: M 님, 2024년 2월 14일
Dear Lisa,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the condition of the bathtub and tile floor. We'll address these maintenance issues promptly. Glad to hear you found the refrigerator and microwave useful. Our team will also look into the door fitment to ensure guest safety and comfort. We appreciate your input and hope to welcome you back for an improved experience.Sincerely,Management Team

8/10 - 좋아요

Betty

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Linens were stained. Smelt clean but made you wonder.
2024년 1월에 1박 숙박함
답변 제공: M 님, 2024년 2월 2일
Dear Betty,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

8/10 - 좋아요

Anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean rooms
2024년 1월에 1박 숙박함
답변 제공: M 님, 2024년 2월 2일
Dear Anthony,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 - 훌륭해요

God's Money

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very accommodating room was nice cleanliness was a 7 but room was nice and staff was Uber friendly. Thank you
2024년 1월에 1박 숙박함
답변 제공: M 님, 2024년 2월 2일
Dear God's Money,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team

6/10 - 괜찮아요

Dawin

좋아요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: M 님, 2024년 1월 25일
Dear Dawin,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team

10/10 - 훌륭해요

Timothy L

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was good. Room was quiet.
2024년 1월에 1박 숙박함
답변 제공: M 님, 2024년 1월 25일
Dear Timothy,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 - 훌륭해요

Lee

2023년 12월에 1박 숙박함
답변 제공: M 님, 2024년 2월 2일
Dear Lee,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 - 좋아요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: M 님, 2024년 1월 11일
Dear Linda,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

2/10 - 너무 별로예요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The outside seems nice but inside is dirty and run down
2023년 12월에 1박 숙박함
답변 제공: M 님, 2024년 1월 11일
Dear William,Thank you for taking the time to share your review with us. When we read of your dissatisfaction with the hygiene of our property, we were sorry. In order to guarantee that the hotel maintains its quality and that no other guests have a similar experience, we have immediately shared your concerns with our cleaning team. Give us a chance to prove to you that what you're experiencing is unusual. Despite the fact that we work hard to uphold the highest standards of cleanliness, we really hope you will forgive us for this incident and allow us another chance to serve you better in the future.Sincerely,Management Team

10/10 - 훌륭해요

William Moisés

2023년 12월에 1박 숙박함
답변 제공: M 님, 2024년 1월 11일
Dear William Moises,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 - 훌륭해요

PATRICK

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
easy access
2023년 12월에 1박 숙박함
답변 제공: M 님, 2023년 12월 27일
Dear Patrick,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 - 훌륭해요

Guoming

좋아요: 청결 상태, 직원 및 서비스
We like the location and it is very convenient to have delicious food for dinner!
2023년 12월에 1박 숙박함
답변 제공: M 님, 2023년 12월 27일
Dear Guoming,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 - 훌륭해요

Lee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: M 님, 2023년 12월 27일
Dear Lee,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 - 훌륭해요

William 님, The Villages

연인과의 여행, 가족 여행
Everything about our stay was fine with a major EXCEPTION: the bathroom was a disaster, peeling paint ,ripped off sheetrock covering , baseboard becoming detatched. The bathroom itself was clean. But the general feeling was if the bathroom was such a mess what did we not see. We had had a long day and didn't have the energy to complain and ask for another room. Our experience with Quality Inn's over the years has always been good which is why we made the reservation. Icertainly would not recommend the property in Pooler.
2023년 12월에 1박 숙박함
답변 제공: M 님, 2023년 12월 8일
Dear William,Thank you for your feedback. We sincerely apologize that the room and shower did not meet your expectations. We will review your concerns and take the necessary steps to improve our handicapped-accessible rooms and ensure they provide a comfortable experience for all guests.Best Regards,Management Team

4/10 - 별로예요

Brian

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
They put us in a handicap room the bathroom and room rinked the bathroom was like people had peed everywhere and it was not cleaned up that the smell it had
2023년 12월에 1박 숙박함
답변 제공: M 님, 2023년 12월 8일
Dear Brian,We sincerely apologize for the issues you encountered in your room, particularly the bathroom's cleanliness and unpleasant odor. We take guest feedback seriously and will investigate this matter immediately to ensure it's resolved and prevented in the future.Sincerely,Management Team

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: M 님, 2023년 12월 1일
Dear Robert ,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 - 괜찮아요

Andrea

좋아요: 직원 및 서비스
별로예요: 청결 상태
I liked that it was convenient and close to the airport.
2023년 11월에 1박 숙박함
답변 제공: M 님, 2023년 12월 1일
Dear Andrea,Thank you for your feedback, we really appreciate it. We are pleased to see your modest ratings and are glad your recent stay with us was satisfactory. In our quest to aim for excellence in hospitality standards, we are taking constant steps to upgrade our property and enhance our hotel room amenities. We regret the inconvenience you faced, and we will see to it that all necessary changes are implemented at the earliest. Having said that, we hope you will give us the opportunity to host you even better in your future stays. Thank you for your business, and we look forward to seeing you soon.Sincerely,Management Team

2/10 - 너무 별로예요

Derek

가족 여행
Smell like roaches & roach spray inside the room.
2023년 11월에 1박 숙박함
답변 제공: M 님, 2023년 12월 1일
Dear Derek,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. Everyone deeply regrets the inconvenience you faced, and we can only assure you that all necessary course corrections will be made at the earliest. This is not the kind of hospitality standard we have set for ourselves, and in our quest to improve our quality services, we are indeed taking gradual steps in upgrading our property and enhancing our hotel room services. Having said that, we would hate to lose a valued guest like you, and if given another chance, we will go above and beyond to make sure your future stays are completely up to the mark. We really look forward to hosting you better.Sincerely,Management Team

10/10 - 훌륭해요

Nikki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Price was right and location was great
2023년 11월에 2박 숙박함
답변 제공: M 님, 2023년 11월 17일
Dear Nikki,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

4/10 - 별로예요

Deborah

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never Again
For starters i waited 30 minutes to chech in as nobody was at the counter. The room smells like POT which made me sick. Baseboards shows rootted wood, bathroom needs repairs and overall looked dirty. If i wasn't so tired from a 13hour drive i would have left and went somewhere else.
2023년 11월에 1박 숙박함
답변 제공: M 님, 2023년 11월 9일
Dear Deborah,We sincerely apologize for your unpleasant experience at our hotel. We value your feedback and are taking immediate steps to address the issues you mentioned. We hope you will give us another chance to show you the quality accommodations and service that we strive to provide.Sincerely,Management Team

10/10 - 훌륭해요

Desmond 님, Sylvania

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: M 님, 2023년 11월 2일
Dear Desmond,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 - 좋아요

Paula

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Convenient stop while traveling.
Good location, comfy bed, clean. Needs some updates. Only issue was breakfast area was poorly staffed, had to ask for more coffee and bagels/muffins.
2023년 10월에 1박 숙박함
답변 제공: M 님, 2023년 10월 21일
Dear Paula,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

8/10 - 좋아요

Donald

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The hotel was a little rundown. The chair in our room was stained and the shower curtain rod was coming out of the wall. There were huge gaps in the front door that made the room very noisy.
2023년 10월에 1박 숙박함
답변 제공: M 님, 2023년 10월 21일
Dear Donald,Thank you for taking the time to share your feedback with us. We are sincerely sorry to hear about the issues you encountered during your stay. We understand your concerns about the condition of the room and the noise level. We are also looking into ways to improve the soundproofing in our guest rooms. We hope that you will give us another chance to show you the improved standards of our hotel.Best Regards,Management Team

8/10 - 좋아요

Robert

2023년 9월에 4박 숙박함
답변 제공: M 님, 2023년 11월 2일
Dear Robert,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 - 좋아요

Jean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location , right off busy highway , close to several food choices.
2023년 10월에 1박 숙박함
답변 제공: M 님, 2023년 10월 13일
Dear Jean,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

8/10 - 좋아요

William

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Comfortable beds!
2023년 10월에 1박 숙박함
답변 제공: M 님, 2023년 10월 6일
Dear William,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

8/10 - 좋아요

John 님, Hagerstown

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Room is really small and dated but otherwise it did what I needed it to do, great location for my business trip and airport
2023년 10월에 1박 숙박함
답변 제공: M 님, 2023년 10월 6일
Dear john,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 - 훌륭해요

Bryan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place
2023년 10월에 1박 숙박함
답변 제공: M 님, 2023년 10월 6일
Dear Bryan,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

6/10 - 괜찮아요

brett

Ok but could use some updating.
Had a quick one night stay over. Room was a ground floor king. Staff could take some time and either clean the bathroom walls and door or repaint it as there are scuff marks and stains.
2023년 9월에 1박 숙박함
답변 제공: M 님, 2023년 9월 29일
Dear Brett,Thank you for taking the time to share your feedback. We apologize for the condition of the bathroom walls and door in your room. We have taken note of your feedback and will take steps to address it immediately. We appreciate your understanding and look forward to welcoming you back again soon.Best Regards,Management Team

8/10 - 좋아요

Robert

2023년 9월에 4박 숙박함
답변 제공: M 님, 2023년 10월 13일
Dear Robert,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 - 괜찮아요

Peter

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stagnant air
Floor was carpeted. When I walked around and saw bottom of my feet, they were dark. Floor should be laminated or steam carpet to get rid of odor.
2023년 9월에 2박 숙박함
답변 제공: M 님, 2023년 11월 2일
Dear Peter,We appreciate you taking the time to share your review with us. Our entire staff, thank you for your modest rating. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better. Sincerely,Management Team

2/10 - 너무 별로예요

Joshue 님, DULUTH

2023년 9월에 1박 숙박함
답변 제공: M 님, 2023년 10월 13일
Dear Joshue,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

8/10 - 좋아요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean
2023년 9월에 2박 숙박함
답변 제공: M 님, 2023년 9월 21일
Dear Robert,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 - 훌륭해요

David

2023년 8월에 1박 숙박함
답변 제공: M 님, 2023년 9월 8일
Dear David,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

4/10 - 별로예요

Carlos

2023년 8월에 3박 숙박함
답변 제공: M 님, 2023년 9월 2일
Dear Carlos,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Mold on carpets and furniture. Broken ice maker. Hotel employee’s living in fitness room being “renovated “. Everything needs to be cleaned. Dust, dirt, cobwebs and stains in all the carpets.
2023년 8월에 1박 숙박함
답변 제공: M 님, 2023년 8월 11일
Dear Guest,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. Everyone deeply regrets the inconvenience you faced, and we can only assure you that all necessary course corrections will be made at the earliest. This is not the kind of hospitality standard we have set for ourselves, and in our quest to improve our quality services, we are indeed taking gradual steps in upgrading our property and enhancing our hotel room services. Having said that, we would hate to lose a valued guest like you, and if given another chance, we will go above and beyond to make sure your future stays are completely up to the mark. We really look forward to hosting you better.Sincerely,Management Team

10/10 - 훌륭해요

Holly

가족 여행
좋아요: 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: M 님, 2023년 8월 11일
Dear Holly,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 - 훌륭해요

Fernando Gontijo de

2023년 7월에 1박 숙박함
답변 제공: M 님, 2023년 9월 2일
Dear Guest,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team