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JW 메리어트 로스앤젤레스 L.A. 라이브 여행 후기

4.5 out of 5
JW 메리어트 로스앤젤레스 L.A. 라이브
900 W Olympic Blvd, Los Angeles, CA

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 1003개 이용 후기 중 779개" "
평점 8 - 좋아요. 1003개 이용 후기 중 126개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 48개" "
평점 4 - 별로예요. 1003개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 25개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

8/10 - 좋아요

KI TAI

2024년 1월에 1박 숙박함
답변 제공: Executive Office 님, 2024년 1월 22일
Hi KI TAI,Thank you so very much for taking time to review your experience at our hotel. We look forward to welcoming you back very soon!

8/10 - 좋아요

KI TAI

출장 여행
좋아요: 청결 상태, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Executive Office 님, 2024년 1월 16일
Hi KI TAI,Thank you so very much for taking time to review your experience at our hotel. We look forward to welcoming you back very soon!

8/10 - 좋아요

minsu

2023년 9월에 4박 숙박함
답변 제공: Executive Office 님, 2023년 10월 4일
Hi Minsu,Thank you so very much for taking time to review your experience at our hotel. We look forward to welcoming you back soon!

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
A lot of things to be fixed. it was't a JW class.
Long waiting lines anywhere you go, breakfask buffet and coffee shop, and valet parking...should fix the softwares. Expensive balet fee 55$ may be understandable, but poor quality of buffet in the morning should be refined. Overally $400+ room rate is overrated even though it was a big executive room. one more, too much noise from outside in the night.
2023년 8월에 2박 숙박함
답변 제공: Executive Office 님, 2023년 8월 14일
Thank you for your candid and constructive review. We greatly value your insight and have taken the opportunity to share your comments with our team in order to improve our service delivery.

10/10 - 훌륭해요

Yen Jung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
한인타운과 워치도 가까웠고 너무 깨끗하고 좋았습니다.
2023년 6월에 3박 숙박함
답변 제공: Executive Office 님, 2023년 6월 22일
Hi Yen Jung,Thank you so very much for taking time to review your experience at our hotel and the wonderful feedback. We look forward to welcoming you back very soon!

8/10 - 좋아요

chinhyuk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
방컨디션. 위치 좋습니다. 주차비가 대략 하루에 53불로 비쌉니다.
2022년 8월에 3박 숙박함
답변 제공: Executive Office 님, 2022년 8월 15일
Thank you for letting us know about your recent experience at our hotel. I am sorry we did not meet your expectations in regards to parking. Currently we offer a valet-parking rate which is comparable to the other properties in downtown, but I understand that city parking is expensive. We appreciate your business and hope you will continue to use our facility when in Los Angeles.

6/10 - 괜찮아요

Joung

좋아요: 객실의 편안함
별로예요: 직원 및 서비스
2021년 11월에 7박 숙박함

10/10 - 훌륭해요

soo jung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
친절하고 편리함 청결함
2021년 11월에 3박 숙박함

10/10 - 훌륭해요

Soosung

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아주 좋았습니다
2021년 6월에 7박 숙박함

2/10 - 너무 별로예요

Sung ouk

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 1박 숙박함

10/10 - 훌륭해요

wendy

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome place to stay!
2024년 1월에 2박 숙박함
답변 제공: Executive Office 님, 2024년 4월 22일
Hi Wendy,Thank you so very much for taking time to review your experience at our hotel and the wonderful feedback. We are so pleased to hear you enjoyed your visit to the hotel. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Executive Office 님, 2024년 4월 23일
Hi Jason,Thank you so very much for taking time to review your experience at our hotel. We look forward to welcoming you back very soon!

10/10 - 훌륭해요

Ty

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel wonderful staff
2024년 4월에 2박 숙박함
답변 제공: Executive Office 님, 2024년 4월 22일
Hi Ty,Thank you so very much for taking time to review your experience at our hotel and the wonderful feedback. We are so pleased to hear you enjoyed your visit to the hotel. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!

10/10 - 훌륭해요

Heather

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean, AC worked well. Cleaning stuff did a wonderful job each day. Onsite dining is a bit expensive, but was good. Lots of walkable dining options. Area around can be a bit busy do to the location in LA Live but we had a great stay!
2024년 4월에 3박 숙박함
답변 제공: Executive Office 님, 2024년 4월 15일
Hi Heather,Thank you so very much for taking time to review your experience at our hotel and the wonderful feedback. We are so pleased to hear you enjoyed your visit to the hotel. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!

8/10 - 좋아요

Chik Shun Lawrence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Executive Office 님, 2024년 4월 16일
Hi Chik Shun,Thank you so very much for taking time to review your experience at our hotel. We look forward to welcoming you back very soon!

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Executive Office 님, 2024년 4월 15일
Hi Elizabeth,Thank you so very much for taking time to review your experience at our hotel. We look forward to welcoming you back very soon!

10/10 - 훌륭해요

Reginald B.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Executive Office 님, 2024년 4월 12일
Hi Reginald B,Thank you so very much for taking time to review your experience at our hotel. We look forward to welcoming you back very soon!

10/10 - 훌륭해요

Monica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The cleanliness of the room and the whole property, is what I'm about 😊 The Chance restaurant was great as well, the food was amazing.
2024년 4월에 1박 숙박함
답변 제공: Executive Office 님, 2024년 4월 10일
Hi Monica,Thank you for the wonderful feedback. We are so pleased to hear you enjoyed your visit to the hotel. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!

10/10 - 훌륭해요

Francheska

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Executive Office 님, 2024년 4월 10일
Hi Francheska,Thank you so very much for taking time to review your experience at our hotel. We look forward to welcoming you back very soon!

10/10 - 훌륭해요

Wade

2024년 4월에 1박 숙박함
답변 제공: Executive Office 님, 2024년 4월 9일
Hi Wade,Thank you so very much for taking time to review your experience at our hotel. We look forward to welcoming you back very soon!

10/10 - 훌륭해요

Anne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This location is the perfect place of going to an event at LA live or the convention center. The hotel is clean, friendly, lots of shopping options, lots of food options. And amazing staff.
2024년 4월에 1박 숙박함
답변 제공: Executive Office 님, 2024년 4월 8일
Hi Anne,Thank you for the wonderful feedback. We are so pleased to hear you enjoyed your visit to the hotel. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!

6/10 - 괜찮아요

Ron

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet room. Good service. Reserved s King bed with tub. When I got there no tub. -
2024년 4월에 1박 숙박함
답변 제공: Executive Office 님, 2024년 4월 8일
Hi Ron,Thank you for taking the time to review your recent experience at our hotel. We value your insights and they will be shared with the appropriate individuals as we continuously strive to enhance our guest experiences.

10/10 - 훌륭해요

Jesse

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Executive Office 님, 2024년 4월 8일
Hi Jesse,Thank you so very much for taking time to review your experience at our hotel. We look forward to welcoming you back very soon!

10/10 - 훌륭해요

wendy

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Slept great! Great restaurants in area.
2024년 3월에 2박 숙박함
답변 제공: Executive Office 님, 2024년 4월 3일
Hi Wendy,Thank you for the wonderful feedback. We are so pleased to hear you enjoyed your visit to the hotel. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!

10/10 - 훌륭해요

Dion 님, Palm Desert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is a standard Marriott. Nothing special, but consistent with the quality and service that one expects from Marriott .
2024년 3월에 1박 숙박함
답변 제공: Executive Office 님, 2024년 4월 2일
Hi Dion,Thank you so very much for taking time to review your experience at our hotel. We look forward to welcoming you back very soon!

10/10 - 훌륭해요

Carrie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great access to staples centre- easy to Uber to all downtown sites from here.
2024년 3월에 2박 숙박함
답변 제공: Executive Office 님, 2024년 3월 29일
Hi Carrie,Thank you for the wonderful feedback. It was our pleasure having you as our guest, and we look forward to welcoming you back soon!

10/10 - 훌륭해요

Alberto 님, Los Angeles

좋아요: 청결 상태
It was a little warm
2024년 3월에 1박 숙박함
답변 제공: Executive Office 님, 2024년 3월 29일
Hi Alberto,Thank you so very much for taking time to review your experience at our hotel. We look forward to welcoming you back very soon!

8/10 - 좋아요

Gerardo

2024년 3월에 1박 숙박함
답변 제공: Executive Office 님, 2024년 3월 29일
Hi Gerardo,Thank you so very much for taking time to review your experience at our hotel. We look forward to welcoming you back very soon!

10/10 - 훌륭해요

Diodore

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
when in LA this is the place to stay
2024년 3월에 1박 숙박함
답변 제공: Executive Office 님, 2024년 3월 26일
Hi Diodore,Thank you for your wonderful feedback. We are so pleased to hear you enjoyed your visit to the hotel. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very please with this hotel. Easy to recommend.
2024년 3월에 2박 숙박함
답변 제공: Executive Office 님, 2024년 3월 26일
Hi Peter,Thank you for your wonderful feedback. We are so pleased to hear you enjoyed your visit to the hotel. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!

10/10 - 훌륭해요

baris

2024년 3월에 1박 숙박함
답변 제공: Executive Office 님, 2024년 4월 15일
Hi Baris,Thank you so very much for taking time to review your experience at our hotel. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!

2/10 - 너무 별로예요

Gerardo

2024년 3월에 1박 숙박함
답변 제공: Executive Office 님, 2024년 4월 15일
Hi Gerardo,Thank you for taking time to review your experience at our hotel. We are so sorry to see your experience wasn’t exceptional. We appreciate your business and hope to welcome you back soon.

10/10 - 훌륭해요

tiffenii

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
clean.. nice rooms… walking distance to LA live
2024년 3월에 2박 숙박함
답변 제공: Executive Office 님, 2024년 3월 25일
Hi Tiffenii,Thank you so very much for taking time to review your experience at our hotel and the wonderful feedback. We look forward to welcoming you back very soon!

8/10 - 좋아요

Christopher 님, Laval

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Executive Office 님, 2024년 3월 25일
Hi Christopher,Thank you so very much for taking time to review your experience at our hotel. We look forward to welcoming you back very soon!

10/10 - 훌륭해요

Liliana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Executive Office 님, 2024년 3월 18일
Hi Liliana,Thank you so very much for taking time to review your experience at our hotel. We look forward to welcoming you back very soon!

10/10 - 훌륭해요

Marcos 님, Zephyrhills

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent option to stay in Los Angeles downtown
2024년 3월에 2박 숙박함
답변 제공: Executive Office 님, 2024년 3월 18일
Hi Marcos,Thank you so very much for taking time to review your experience at our hotel and the wonderful feedback. We look forward to welcoming you back very soon!

10/10 - 훌륭해요

Lorena

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the walking to dinner.
2024년 3월에 1박 숙박함
답변 제공: Executive Office 님, 2024년 3월 15일
Hi Lorena,Thank you so very much for taking time to review your experience at our hotel. We look forward to welcoming you back very soon!

10/10 - 훌륭해요

luis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I didn’t like the “destination fees” or hidden fees and parking cost it almost doubled the room rate 😏
2024년 3월에 1박 숙박함
답변 제공: Executive Office 님, 2024년 3월 18일
Hi Luis,Thank you for taking the time to share your recent experience at our hotel. We value your insights and they will be shared with the appropriate individuals as we continuously strive to enhance our guest experiences. We appreciate your business and hope to welcome you back very soon.

10/10 - 훌륭해요

Griselda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to everything in downtown LA.
2024년 3월에 1박 숙박함
답변 제공: Executive Office 님, 2024년 3월 15일
Hi Griselda,Thank you for the wonderful feedback. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!

10/10 - 훌륭해요

ROBERTO 님, San Isidro

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
excelent!
2024년 3월에 1박 숙박함
답변 제공: Executive Office 님, 2024년 3월 12일
Hi Robert,Thank you so very much for taking time to review your experience at our hotel. We look forward to welcoming you back very soon!

10/10 - 훌륭해요

Luis

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
will definitely come back
2024년 3월에 4박 숙박함
답변 제공: Executive Office 님, 2024년 3월 8일
Hi Luis,We are so pleased to hear you enjoyed your visit to the hotel. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!

10/10 - 훌륭해요

Yesenia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The comfort of the bed and the pillows, I slept like a baby.
2024년 3월에 1박 숙박함
답변 제공: Executive Office 님, 2024년 3월 5일
Hi Yesenia,Thank you so very much for taking time to review your experience at our hotel and the wonderful feedback. It was our pleasure having you as our guest, and we look forward to welcoming you back soon!

10/10 - 훌륭해요

Sergio 님, San diego

2024년 3월에 1박 숙박함
답변 제공: Executive Office 님, 2024년 3월 25일
Hi Sergio,Thank you so very much for taking time to review your experience at our hotel. We look forward to welcoming you back very soon!

10/10 - 훌륭해요

Avecita 님, McAllen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay in LA
2024년 3월에 2박 숙박함
답변 제공: Executive Office 님, 2024년 3월 4일
Hi Avecita,Thank you so very much for taking time to review your experience at our hotel and the wonderful feedback. It was our pleasure having you as our guest, and we look forward to welcoming you back soon!

8/10 - 좋아요

Sujit

가족 여행
좋아요: 청결 상태, 직원 및 서비스
PROS: 1. If you are in town to catch a game or event at arena and convention center, the property’s location is hard to beat. 2. The staff is well trained, attentive and hard at work. Special props to front-desk and room cleaning crew. Concierge on the other hand - not so much. 3. Lobby is always lively, even after midnight. Typical LA vibe. 4. Unlike other downtown business hotels, the JW is Uber/Lyft friendly, and the drivers themselves have said that the valet employees are kind. 5. Pool and spa are a welcome respite from a long day, especially if you experienced the (in)famous LA commute. CONS: 1. All restaurants in walking distance close at 11 pm. 2. Don't rent a car from the Hertz on property. Its not mentioned anywhere, but they will charge you compulsory for 2 weekend nights since the office is closed from 12 pm Sat. Also, the rental office is undermanned. But the staff there are friendly, and honest (special mention to Alex), so this is more of a Hertz issue. 3. Parking is $55, and no self parking option exists. Enough said. 4. Road crews galore, so getting in and out is a pain. 5. The rooms are clean with modern furnishings. They claim you can order room service off a QR code but we never saw it despite asking many times. 6. View - massive eyesore of abandoned graffiti skyscrapers. Ask for a room with view of north downtown instead. 7. Breakfast options are decent. Order the kids all-you-an eat buffet with an extra plate charge, unless you bring your appetite.
2024년 2월에 3박 숙박함
답변 제공: Executive Office 님, 2024년 3월 4일
Hi Sujit,Thank you so very much for taking time to review your experience at our hotel. We look forward to welcoming you back very soon!

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was so amazing and the staff was incredible! Our checking experience was super fast and they got us a room that we loved. We came downstairs for a drink and the service was so warm and welcoming. It seems like everyone in the hotel was happy we were there even the cleaning and maintenance staff in the hallways. The price wasn't too bad either especially for this level of hotel. I loved it and I would absolutely stay there again. They made my wife's birthday amazing
2024년 2월에 2박 숙박함
답변 제공: Executive Office 님, 2024년 2월 27일
Hi Andrew,Thank you so very much for taking time to review your experience at our hotel and the wonderful feedback. We are so pleased to hear you enjoyed your visit and are thrilled that everyone you encountered was friendly, courteous and helpful. It was our pleasure having you as our guest, and we look forward to welcoming you back soon!

10/10 - 훌륭해요

Martha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything about the property was lovely!
2024년 2월에 3박 숙박함
답변 제공: Executive Office 님, 2024년 2월 26일
Hi Martha,Thank you so very much for taking time to review your experience at our hotel and the wonderful feedback. We are so pleased to hear you enjoyed your visit to the hotel. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!

10/10 - 훌륭해요

Joe A.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good service-
2024년 2월에 2박 숙박함
답변 제공: Executive Office 님, 2024년 2월 26일
Hi Joe A,Thank you so very much for taking time to review your experience at our hotel and the wonderful feedback. We are so pleased to hear you enjoyed your visit to the hotel. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!

10/10 - 훌륭해요

Gilda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good!!
2024년 2월에 2박 숙박함
답변 제공: Executive Office 님, 2024년 2월 26일
Hi Gilda,Thank you so very much for taking time to review your experience at our hotel and the wonderful feedback. We are so pleased to hear you enjoyed your visit to the hotel. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!

10/10 - 훌륭해요

Rajesh 님, Redmond

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The JW Marriott Los Angeles L.A. LIVE offers an exceptional stay, combining safety and cleanliness with the vibrant energy of Los Angeles. Guests can enjoy the ease and convenience of valet parking, making it a hassle-free gateway to explore the city's attractions. This hotel truly stands out for its commitment to providing a top-notch, lively, and secure experience for all its visitors.
2024년 2월에 4박 숙박함
답변 제공: Executive Office 님, 2024년 2월 21일
Hi Rajesh,Thank you so very much for taking time to review your experience at our hotel and the wonderful feedback. We are so pleased to hear you enjoyed your visit to the hotel. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!