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JW 메리어트 애틀랜타 벅헤드 여행 후기

5 out of 5
JW 메리어트 애틀랜타 벅헤드
3300 Lenox Rd Ne, Atlanta, GA

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 622개" "
평점 8 - 좋아요. 1001개 이용 후기 중 222개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 76개" "
평점 4 - 별로예요. 1001개 이용 후기 중 48개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 33개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

injo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2022년 5월 26일
Dear Injo, we are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at JW Marriott Atlanta Buckhead look forward to your next visit. Warm regards, Guest Experience Team, JW Marriott Atlanta Buckhead

6/10 - 괜찮아요

DONGIN

2022년 5월에 3박 숙박함
답변 제공: Guest Experience Team 님, 2022년 5월 26일
Dear Dongin, we hope that overall you enjoyed your stay, and we would love to have another opportunity to welcome you back for a flawless experience. Warm regards, Guest Experience Team, JW Marriott Atlanta Buckhead

6/10 - 괜찮아요

Woohyuk

가족 여행
별로예요: 직원 및 서비스
2021년 7월에 3박 숙박함

10/10 - 훌륭해요

Hak Kyu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 4박 숙박함

10/10 - 훌륭해요

dajung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location and cozy room
Room size was big it has bath and shower booth too. Bed so comfortable. It is connected with Lenox square, so you can go shopping and grasp food easily. It is neat the MARTA station, just across the road, easy to get to some where.
2019년 2월에 1박 숙박함
답변 제공: Director of Operations 님, 2019년 2월 26일
Dear Dajung, thank you for sharing about your visit to JW Marriott Atlanta Buckhead. It is rewarding to know you had an outstanding stay and you could discover the timeless elegance of our hotel. We appreciate the review, and we hope to see you again soon. Best Regards, Eb Mbye, Director of Operations

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 12월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good !!
Always satisfied with Marriott quality !!
2017년 8월에 3박 숙박함

8/10 - 좋아요

JEE HUN 님, 대한민국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
대체적으로 만족....
레녹스 몰에 쇼핑을 하기 위해 숙박한 호텔.. 몰과 연결 통로가 있어 편하고 좋았지만 주차료가 1day 27불은 좀 과한 듯... 객실은 만족 했으며 특히 침대 매트리스가 좋았음.. wifi도 무료로 되었으면 더 좋을 것 같음

8/10 - 좋아요

Derrick

연인과의 여행
좋아요: 편의 시설/서비스
No microwave in the room ( have to walk thru restaurant area to heat up food), lack of communication with package delivery (process needs improvement)
2024년 4월에 3박 숙박함
답변 제공: Guest Experience Team 님, 2024년 4월 11일
Dear Derrick, Thank you for choosing our hotel and taking the time to provide your helpful feedback. We apologize for the inconvenience caused due to the lack of a microwave in your room and for missing the mark with some of our services with regard to your package delivery. Thank you again for sharing your comments as it helps us identify the areas that require improvement; your candor will be used to serve you better moving forward. We hope to welcome you again so we can show you our endless passion for the exceptional experience you deserve so you can focus on what matters most.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead

10/10 - 훌륭해요

Rafael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff from the Deli coffe shop and waiters at the breakfast buffet very kind ..over all the hotel staff very attentive & friendly..Excellent customer service
2024년 4월에 2박 숙박함
답변 제공: Guest Experience Team 님, 2024년 4월 8일
Dear Rafael, Thank you for highlighting the dedication of our associates. We take great pride in our team's ability to deliver exceptional service at JW Marriott Atlanta Buckhead. Your words encourage us to continue striving for excellence. We look forward to your next stay.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead

10/10 - 훌륭해요

Trey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was great
2024년 4월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2024년 4월 8일
Dear Trey, We are truly thankful for your review and delighted you enjoyed your experience with us. At JW Marriott Atlanta Buckhead, creating revitalizing moments with intentional service is our passion. It was a pleasure hosting your visit, and we look forward to seeing you again soon.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead

6/10 - 괜찮아요

Ryan

2024년 4월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2024년 4월 9일
Dear Ryan, We are glad you liked some aspects of our hotel, and overall, your time here was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead

10/10 - 훌륭해요

Richard 님, South Bend

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice facility-tough crime reputation near facility
2024년 3월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2024년 4월 2일
Dear Richard, Thank you for being our guest at JW Marriott Atlanta Buckhead. Our fully reimagined hotel warmly welcomes guests to a world of luxury amenities while uplifting and inspiring them to pursue experiences that help them be fully present foster connections, and revitalize their mind, body, and spirit. We appreciate your feedback and hope to see you again soon. Warm regards,Guest Experience Team,JW Marriott Atlanta Buckhead

10/10 - 훌륭해요

Venisha

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Guest Experience Team 님, 2024년 3월 24일
Dear Venisha, Thank you for the splendid rating. Our fully reimagined hotel warmly welcomes guests to a world of luxury amenities while uplifting and inspiring them to pursue experiences that help them be fully present foster connections, and revitalize their mind, body, and spirit. It was a true pleasure to have the opportunity to make your stay memorable, and we look forward to welcoming you back to the JW Marriott Atlanta Buckhead for another spectacular experience.Warm regards,Guest Experience Team,JW Marriott Atlanta Buckhead

10/10 - 훌륭해요

Anna 님, STERLING

2024년 3월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2024년 4월 12일
Dear Anna, Thank you for your fabulous rating and for letting us know your stay at JW Marriott Atlanta Buckhead was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead

4/10 - 별로예요

Schadre 님, Houston

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Guest Experience Team 님, 2024년 3월 19일
Dear Schadre, We appreciate you choosing our hotel for your visit to Atlanta. However, we are genuinely sorry for not meeting your expectations. We are passionate about crafting a distinctive, seamless experience for each guest; therefore, we are disappointed for any issues that inconvenienced you. We hope you will give us another chance to provide you with the exceptional hospitality for which we are known.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead

10/10 - 훌륭해요

Shantel

2024년 3월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2024년 4월 5일
Dear Shantel, Thank you for your high rating and for choosing to stay with us. We are delighted to know we could contribute to a moment of tranquility and well-being during your travels. Your satisfaction is our greatest reward. We look forward to welcoming you back to JW Marriott Atlanta Buckhead, for another exceptional and revitalizing experience.Warm regards,Guest Experience Team,JW Marriott Atlanta Buckhead

10/10 - 훌륭해요

Simone

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 1월에 2박 숙박함
답변 제공: Guest Experience Team 님, 2024년 3월 8일
Dear Simone, Thank you for your fabulous rating and for letting us know your stay at JW Marriott Atlanta Buckhead was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead

10/10 - 훌륭해요

PAUL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed in this hotel for years. The main reason we choose this hotel is bc we feel safe here and can walk to Lenox and Phipps to shop. We valet park and walk everywhere else close to hotel. Hotel was nice and clean. Staff very nice. We had a very kind waiter in the bar one night. Food was delicious!
2024년 1월에 2박 숙박함
답변 제공: Guest Experience Team 님, 2024년 3월 4일
Dear Paul, Thank you for your continued loyalty to JW Marriott Atlanta Buckhead and for your very kind words. We are so glad to hear how much you love the convenience of our location and courteous team. It is also nice to hear about your enjoyable bar experience this visit and that you relished the food served. We truly appreciate your patronage and look forward to many more visits. Warm regards,Guest Experience Team,JW Marriott Atlanta Buckhead

10/10 - 훌륭해요

Vanetta

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location of the hotel
2024년 2월에 4박 숙박함
답변 제공: Guest Experience Team 님, 2024년 2월 27일
Dear Vanetta, Thank you for choosing to stay at JW Marriott Atlanta Buckhead and posting a review. We are delighted to have exceeded your expectations. Our fantastic location in the heart of the city, close to many attractions, offers our guests a chic retreat from which to explore Atlanta. It was a pleasure being part of your journey, and we hope you will make us your home away from home whenever your travels bring you to our area. We look forward to your next visit.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead

10/10 - 훌륭해요

Deborah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything wS very nice. Love the horel and the service
2024년 2월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2024년 2월 23일
Dear Deborah, Thank you for choosing us and leaving your warm remarks. All of us here at JW Marriott Atlanta Buckhead take pride in our legacy of offering a genuine service experience. Our fully reimagined hotel warmly welcomes guests to a world of luxury amenities while uplifting and inspiring them to pursue experiences that help them be fully present foster connections, and revitalize their mind, body, and spirit. We look forward to welcoming you again soon.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead

10/10 - 훌륭해요

Brianne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful property with several amenities & very friendly staff. Will definitely stay here again.
2024년 2월에 3박 숙박함
답변 제공: Guest Experience Team 님, 2024년 2월 19일
Dear Brianne, Thank you for being our guest and writing a generous review. We are delighted that our inspired service and surroundings exceeded your expectations and that you particularly loved our amenities. Thank you again for choosing JW Marriott Atlanta Buckhead; we look forward to your return. Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead

10/10 - 훌륭해요

Shakeira

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel had an excellent staff, atmosphere and great food and drinks.
2024년 2월에 2박 숙박함
답변 제공: Guest Experience Team 님, 2024년 2월 19일
Dear Shakeira, Thank you for being our guest at JW Marriott Atlanta Buckhead. We enjoy knowing you had an outstanding stay and that our associates left a great impression. It is so wonderful to know you loved our comfortable atmosphere as well as our delicious food and drinks. Thank you also for the kind review, and we look forward to accommodating you again soon.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead

10/10 - 훌륭해요

Anna

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a great stay!
2024년 2월에 2박 숙박함
답변 제공: Guest Experience Team 님, 2024년 2월 14일
Dear Anna, Thank you for sharing about your visit to JW Marriott Atlanta Buckhead. We appreciate the kind remarks and are glad you could discover the timeless elegance of our hotel, located in the heart of Atlanta's vibrant business, shopping, and entertainment district. We want our guests to leave richer than when they arrived, and we are pleased you loved your stay. We look forward to seeing you again soon.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead

10/10 - 훌륭해요

Taporchia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me and my wife had a great stay here. Hotel was clean and great customer service we will definitely be back soon. Thanks for a great stay‼️
2024년 2월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2024년 2월 12일
Dear Taporchia, Thank you for being our guest at JW Marriott Atlanta Buckhead. We continually strive to craft enriching experiences for our guests through inspired service and a commitment to quality, and we appreciate your generous comments. Evaluations like these inspire and motivate our team to continue delivering exceptional service. We look forward to accommodating you and your wife again whenever your travels bring you to the Atlanta area.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead

6/10 - 괜찮아요

Enock

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is phenomenal! But we had some issues: First we had to change room because of loud noises. Then in the morning the cleaning lady entered in our room unexpectedly while we were naked!!! Very awkward moment!! She was there around 9:30 and the check out was at noon… other than that, our stay was great!!
2024년 2월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2024년 2월 12일
Dear Enock, Thank you for being our guest and for taking the time to share your comments. We apologize for the noise issues you encountered with your initial room and are sorry for the accidental interruption from our housekeeping staff. We will review your situation with the appropriate individuals to prevent this from happening again. While we know this cannot change your recent experience, we hope you will accept our apologies, and you have our assurance that we will improve going forward. Your insight is essential to advancing our guest experience, and we hope to have another opportunity to provide you with the tailored and authentic hospitality for which we are known.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead

10/10 - 훌륭해요

Lidubina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice people in the restaurant and from desk to
2024년 1월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2024년 1월 27일
Dear Lidubina, It was a pleasure to welcome you to JW Marriott Atlanta Buckhead. Thank you for mentioning how much you enjoyed our inspired and tailored hospitality. Our attentive and knowledgeable staff work hard to ensure our guest's expectations are exceeded throughout their stay. Thank you for choosing us for your visit to our great city, and we hope to see you again soon.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead

10/10 - 훌륭해요

Rob

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2024년 1월 16일
Dear Rob, Thank you for the perfect rating of your time at JW Marriott Atlanta Buckhead. It is always a pleasure to see our guests enjoy everything we offer. We look forward to your return whenever you revisit the area.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead

10/10 - 훌륭해요

Doris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Guest Experience Team 님, 2024년 1월 15일
Dear Doris, We are delighted to see the perfect score of your stay at JW Marriott Atlanta Buckhead. It gives us immense pleasure when our guests experience the perfect blend of luxury service and serene elegance at our thoughtfully designed haven in Atlanta. We are thrilled to have surpassed your expectations, and we hope to have the pleasure of hosting your return visit soon.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead

10/10 - 훌륭해요

Tiffany

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was phenomenal I would love to come back and visit. Its directly connected to Lennox mall so you can do some high end shopping while you stay. The hotel bartender and server were excellent and the pool and gym were a perfect addition to our stay. Thank you.
2024년 1월에 1박 숙박함
답변 제공: JW Marriott Atlanta Buckhead 님, 2024년 1월 11일
Dear Tiffany, Thank you for your fantastic feedback about JW Marriott Atlanta Buckhead. We are glad to know that you enjoyed our convenient location, the excellent service provided by our devoted associates, and the luxurious amenities we offer. We will be happy to share your kind comments with our team. It was our pleasure accommodating you, and we hope you will revisit us in the future.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태
2023년 12월에 2박 숙박함
답변 제공: Guest Experience Team 님, 2024년 1월 9일
Dear Ronald, Thank you for the generous rating. We are pleased that we exceeded your expectations and could be a part of crafting an enriching experience for your Atlanta visit. Our location in Buckhead offers a luxurious escape to our historic town, perfect for a family vacation or romantic getaway. It was our pleasure accommodating you at JW Marriott Atlanta Buckhead, and we hope to see you again soon. Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead

10/10 - 훌륭해요

Tondalia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was great outstanding customer service, neat, clean and friendly and connected to the mall made things alot easier for e will be back ..Happy New Year
2023년 12월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2024년 1월 4일
Dear Tondalia, Thank you for sharing about your visit to JW Marriott Atlanta Buckhead. We appreciate the kind remarks and are glad you could discover the timeless elegance of our hotel, located in the heart of Atlanta's vibrant business, shopping and entertainment district. We want our guests to leave richer than when they arrived, and we are pleased our fantastic location and tailored service enhanced your stay. We look forward to seeing you again soon.Warm regards,Guest Experience Team,JW Marriott Atlanta Buckhead

10/10 - 훌륭해요

Ana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Guest Experience Team 님, 2023년 12월 28일
Dear Ana, Thank you for awarding us with an excellent rating. At JW Marriott Atlanta Buckhead, we are dedicated to delivering a seamless blend of luxurious service and tranquil elegance with picturesque views of downtown Atlanta. We are thrilled that you thoroughly enjoyed all that we have to offer. It was a pleasure hosting you, and we look forward to welcoming you again soon. Wishing you a delightful holiday season and a Happy New Year.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead

10/10 - 훌륭해요

Juan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe and nice neighborhood
2023년 12월에 2박 숙박함
답변 제공: Guest Experience Team 님, 2023년 12월 25일
Dear Juan, Hope you're having a good weekend!!! We are pleased that we exceeded your expectations and could be a part of crafting an enriching experience for your Atlanta visit. Our location in Buckhead offers a luxurious escape to our historic town, perfect for a family vacation or romantic getaway. It was our pleasure accommodating you at JW Marriott Atlanta Buckhead, and we hope to see you again soon. Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead

10/10 - 훌륭해요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Guest Experience Team 님, 2023년 12월 19일
Dear Karen, Thank you for awarding us a five-star rating. At JW Marriott Atlanta Buckhead, we are dedicated to delivering a seamless blend of luxurious service and tranquil elegance in our newly renovated surroundings. We are thrilled that you thoroughly enjoyed all that we have to offer. It was a pleasure hosting you, and we look forward to welcoming you again soon.Warm regards, Guest Experience Team JW Marriott Atlanta Buckhead

8/10 - 좋아요

Jaccola

가족 여행
2023년 12월에 2박 숙박함
답변 제공: Guest Experience Team 님, 2023년 12월 18일
Dear Jaccola, Thank you for the generous rating. We are pleased that we met your expectations and could be a part of crafting an enriching experience for your Atlanta visit. Our location in Buckhead offers a luxurious escape to our historic town, perfect for a family vacation or romantic getaway. It was our pleasure accommodating you at JW Marriott Atlanta Buckhead, and we hope to see you again soon. Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Guest Experience Team 님, 2023년 12월 12일
Dear Ryan, Thank you for your generous rating. At the newly renovated JW Marriott Atlanta Buckhead, we are dedicated to offering our guests a perfect blend of luxury service and serene elegance, and we are delighted to hear that we surpassed your expectations and contributed to creating a memorable experience. It was our pleasure hosting you, and we look forward to welcoming you back soon.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead

2/10 - 너무 별로예요

crystal

2023년 12월에 2박 숙박함
답변 제공: Guest Experience Team 님, 2023년 12월 12일
Dear Crystal, We appreciate you choosing our hotel for your visit to Atlanta. However, we are genuinely sorry for not meeting your expectations. We are passionate about crafting a distinctive, seamless experience for each guest; therefore, we are disappointed with the issues that inconvenienced you. We hope you will give us another chance to provide you with the exceptional hospitality we are known for.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead

10/10 - 훌륭해요

Eric

좋아요: 청결 상태
2023년 12월에 3박 숙박함
답변 제공: JW Marriott Atlanta Buckhead 님, 2023년 12월 6일
Dear Eric, Thank you for the generous rating. We are pleased that we exceeded your expectations and could be a part of crafting an enriching experience for your Atlanta visit. Our location in Buckhead offers a luxurious escape to our historic town, perfect for a family vacation or romantic getaway. It was our pleasure accommodating you at JW Marriott Atlanta Buckhead, and we hope to see you again soon. Warm regards,Guest Experience Team

8/10 - 좋아요

Brett

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient
2023년 12월에 2박 숙박함
답변 제공: JW Marriott Atlanta Buckhead 님, 2023년 12월 6일
Dear Brett, Thank you for choosing to stay at JW Marriott Atlanta Buckhead and posting a review. We are delighted to have exceeded most of your expectations. Our fantastic location in the heart of the city, close to many attractions, offers our guests a chic retreat from which to explore Atlanta. It was a pleasure being part of your journey, and we hope you will make us your home away from home whenever your travels bring you to our area.We look forward to your next visit.Warm regards,Guest Experience Team

4/10 - 별로예요

Dontaveous

좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I’ve stayed here before and this was my worst experience. The check in was smooth however, the staff that night was extremely gruff. He wasn’t welcoming at all. This was different as the staff is usually very friendly. Valet was extremely friendly per usual. The gym equipment was broken, the sauna didn’t work, and the jacuzzi had warm with inoperable jets. I told the staff at the front desk and she apologized and advised that they rarely check those areas so they wouldn’t know it was broken unless someone told them. I did not have a good stay this time and as a Marriott Bonvoy member; unfortunately I dont think I’ll be staying here again…
2023년 11월에 2박 숙박함
답변 제공: Guest Experience Team 님, 2023년 11월 29일
Dear Guest, First and foremost, thank you for your loyalty to our brand. We strive to offer our guests authentic and enriching experiences, and we are disappointed that your most recent stay did not meet your expectations. Please accept our apologies, as your satisfaction is incredibly important to us, especially as a valued repeat guest. We are also sorry for the response received from our associates when bringing your concerns to our attention. We are thankful for your feedback, and we will use it to make the necessary improvements. We would like to regain your trust and hope you will give us another chance on your next visit to the area.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Top notch
2023년 11월에 1박 숙박함
답변 제공: JW Marriott Guest Services Team 님, 2023년 11월 19일
Thank you for staying at JW Marriott Atlanta Buckhead and for your review. We are glad you enjoyed your stay.

10/10 - 훌륭해요

Damon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy parking and efficient service
2023년 11월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2023년 11월 13일
Dear Damon, Thank you for your recent stay at JW Marriott Atlanta Buckhead and your kind review. Our goal is to offer a relaxing, carefree stay to our guests, and we are glad you could appreciate all that we have to offer, most notably the easy parking and quality service. It was our pleasure to have you as our guest, and we look forward to seeing you again soon.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead

10/10 - 훌륭해요

yianni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Guest Experience Team 님, 2023년 11월 13일
Dear Yianni, Thank you for being our guest and for the generous rating. We are pleased that we exceeded your expectations and could be a part of crafting an enriching experience for your Atlanta visit. It was our pleasure accommodating you at JW Marriott Atlanta Buckhead, and we look forward to seeing you again soon. Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead

10/10 - 훌륭해요

Edward

2023년 10월에 3박 숙박함
답변 제공: JW Marriott Atlanta Buckhead 님, 2023년 11월 5일
Dear Edward, Thank you for choosing JW Marriott Atlanta Buckhead during your visit to Atlanta. We strive to personally craft quality experiences to help you leave richer and with replenished spirits. Thank you for recognizing our passion for exceptional hospitality, and we hope to see you again soon.Warm regards,Guest Experience Team

8/10 - 좋아요

Angelica

Stay was just what I needed
2023년 10월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2023년 10월 31일
Dear Angelica, Thank you for staying at JW Marriott Atlanta Buckhead and for taking the time to post a review. We enjoy hearing when our guests leave richer than when they arrived and also with replenished spirits. We are delighted to have been a part of your journey and look forward to you making us your home away from home whenever your travels bring you to our area. Warm regards, Guest Experience Team JW Marriott Atlanta Buckhead

10/10 - 훌륭해요

KEVIN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dinning options need to be improved!
2023년 10월에 3박 숙박함
답변 제공: Guest Experience Team 님, 2023년 10월 29일
Dear Kevin, Thank you for being our guest at JW Marriott Atlanta Buckhead and for taking the time to share your comments. We are pleased you enjoyed your overall stay. However, we regret not meeting some of your expectations and appreciate your valuable feedback. We hope to have another opportunity to show you our commitment to providing elevated, quality experiences.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: JW Marriott Atlanta Buckhead 님, 2023년 10월 30일
Dear Guest, We are delighted you enjoyed our simple elegance and modern style during your stay with us at JW Marriott Atlanta Buckhead. Thank you for sharing your experience with other travelers. It was our pleasure accommodating you, and we look forward to seeing you on your next visit to the area.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead

8/10 - 좋아요

Hatherlee 님, Fayetteville

2023년 10월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2023년 11월 10일
Dear Hatherlee, We are thrilled you had a great stay at JW Marriott Atlanta Buckhead, and we appreciate the positive rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead

10/10 - 훌륭해요

karan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Professional staff
2023년 10월에 1박 숙박함
답변 제공: JW Marriott Atlanta Buckhead 님, 2023년 10월 14일
Dear Karan, It was a pleasure to welcome you to JW Marriott Atlanta Buckhead. Thank you for mentioning how much you enjoyed our inspired and tailored hospitality. Our attentive and knowledgeable staff work hard to ensure our guest's expectations are exceeded throughout their stay. Thank you for choosing us for your visit to our great city, and we hope to see you again soon.Warm regards,Guest Experience Team,JW Marriott Atlanta Buckhead