Dear YONGSOO,We appreciate your time to share your review and we hope you had a pleasant experience at JW Marriott Hano.Happy New Year!Best regards,Tu DangDirector of Rooms

Dear bumjae,Thank you very much for your great review and we look forwards to welcoming you back soon to JW Marriott Hanoi.Best regards,Tu DangDirector of Rooms

Dear Sulki,We appreciate your time sharing your great stay experience at JW Marriott Hanoi.We are very pleased to learn you had tried our different hotel services, from the spa, pool and also our buffet breakfast and especially the Executive lounge service and offer made your stay delightful. Thank you so much and look forward to serve you soon again for another memorable stay in Hanoi.Best regards,Tu DangDirector of Rooms

Dear Kyungmin,We appreciate your time sharing your review and we do apologize we were not up to your expectation.We trust you have shared your comments during your stay which helps us to serve you and our Guests better in the future.Thank you and have a great week ahead!Best regards,Tu DangDirector of Rooms

Dear Valued Guest,Thank you for having stayed with JW Marriott Hanoi and shared your great feedback.Looking forward to welcoming you back soonBest regards,Tu Dang Director of Rooms

Dear Woorim,Thank yoiu for having shared your great review and we trust you had a wonderful stay at JW Marriott Hanoi.Looking forward to welcoming you back soon for another great stay experience.Best regards,Tu DandDirector of Rooms

Dear HEESOO,Thank you for having stayed at JW Marriott Hanoi and shared your great review.Looking forward to welcoming you back soon for another memorable experience.Best regards,Tu DangDirector of Rooms

Dear JAEHEE,Thank you for having shared your review and we trust you had an enjoyable stay at JW Marriott Hanoi.Wishing you a great week ahead and looking forward to serving you again in the near future.Best regards,Tu DangDirector of Rooms

Dear seunghee,We are so pleased to learn you had a comfortable and enjoyable stay at JW Marriott Hanoi recently. Going for a walk to our organic herb garden and our Lakeside Garden is really relaxing and I m sure you could enjoy the serenity of nature inside our hotel during your stay.Thank you for having shared your review and look forward to welcoming you back soon.Best regards,Tu DangDirector of Rooms

Dear BIYONG,Thank you for having stayed at JW Marriott Hanoi and we are happy you enjoyed your stay with us.Having a great week ahead and looking forward to welcoming you back soon.Best regards,Tu DangDirector of Rooms

Dear JAEHYUK,We thank you for your time sharing your great feedback and we are looking forwards to welcoming you back to JW Marriott Hanoi.Best regards,Tu DangDirector of Rooms

Dear BIYONG, Thank you so much for your review and we are happy you enjoyed your stay at JW Marriott Hanoi. Wishing you a great week ahead and looking forwards to welcoming you back soon. Best regards, Tu Dang Director of Rooms

Dear HYOUNGTEAK, Thank you for having shared your review and we sincerely apologize as our service was not up to your expectations. I hope you have shared your comments during your stay with us to help us to assist you and to improve to serve you better in the future. Wishing you a relaxing Sunday and a successful week ahead! Best regards, Tu Dang Director of Rooms

Dear MINJAE, We appreciate your time to share your feedback and we are pleased you enjoyed your stay at JW Marriott Hanoi. Wishing you a great Sunday and looking forward to welcoming you back soon. Best regards, Tu Dang Director of Rooms

Dear Valued Guest, We are so pleased to hear you enjoyed your recent stay at JW Marriott Hanoi and thank you so much for having spent time sharing. Wishing you a successful week ahead and looking forwards to welcoming you back soon to Hanoi. Best regards, Tu Dang Director of Rooms

Dear XIAOHUA, Happy Tet to you and your beloved family! Thank you for having shared your great review and look forward to welcoming you back soon to JW Marriott Hanoi. Best regards, Tu Dang Director of Rooms

Dear Sun, Thank you for having spent time sharing your great feedback and we are so pleased you had a joyful and enjoyable stay at JW Marriott Hanoi recently. Wishing you and your beloved family a Happy Tet and looking forward to welcoming you back soon. Best regards, Tu Dang Director of rooms

Dear Valued Guest, Thank you so much for having shared your review and we trust you had an enjoyable stay at JW Marriott Hanoi. Wishing you a Happy Tet and looking forward to welcoming you back soon to our hotel. Best regards, Tu Dang Director of Rooms

Dear Valued Guests, Thank you for having stayed at JW Marriott Hanoi and we are pleased to learn you have a memorable anniversary stay with us. Appreciate your time to share and look forwards to welcoming you back soon. Best regards, Tu Dang Director of Rooms

Dear Valued Guest, We are so pleased to hear your great review and we trust you had a wonderful stay at JW Marriott Hanoi. Looking forward to welcoming you back soon for another memorable stay with us. Best regards, Tu Dang Director of Rooms

Dear JAEHYUCK, We are so happy you had a great stay and our hotel facilities and services met your expectations. Thank you for your great review and wish you a successful week ahead. Looking forward to welcoming you back soon and regards, Tu Dang Director of Rooms

Dear woo hyuck, We thank you for having chosen JW Marriott Hanoi for your recent visit to Hanoi and shared your great review. Wishing you a Merry Christmas and a Happy New Year ahead and looking forward to welcoming you back soon. Best regards, Tu Dang Director of Rooms

Dear Valued Guest, We are so pleased hearing you had a great relaxing staycation at JW Marriott Hanoi recently and thank you for having shared your review. Wishing you an enjoyable weekend ahead and looking forward to welcoming you back soon for another memorable experience at JW Marriott Hanoi. Best regards, Tu Dang Director of Rooms

Dear Jihyun, Thank you for having stayed at JW Marriott Hanoi recently and shared your great review. Wishing you a great week ahead and looking forwards to welcoming you back soon. Best regards, Tu Dang Director of Rooms

Dear Jina, Thank you for having stayed at JW Marriott Hanoi and provided your review. We wish you have contacted our Concierge team who could assist you on get the snack you may have needed. Wishing you a great day ahead and looking forward to seeing you again soon. Best regards, Tu Dang Director of Rooms

Dear JAEHOON, Thank you so much for your great review and we trust you had a wonderful and memorable stay at JW Marriott Hanoi recently. Wishing you a great weekend ahead and looking forward to welcoming you back soon. Best regards, Tu Dang Director of Rooms

Dear Seongock, We are so pleased you enjoyed your stay at JW Marriott Hanoi and thank you for having shared your review. Looking forward to seeing you soon. Best regards, Tu Dang Director of Rooms

Dear areum, Thank you so much for having shared your great review. Looking forwarding to welcoming back to JW Marriott Hanoi. Best regards, Tu Dang Director of Rooms

Dear Jungin, We thank you so much for having stayed at JW Marriott Hanoi and shared your satisfaction. Wishing you a great week ahead and look forward to welcoming you back soon for another memorable experience. Stay safe and best regards, Tu Dang Director of Rooms

Dear Yu, Thank you for having stayed at JW Marriott Hanoi and shared your great review. Looking forward to welcoming you back soon to Hanoi. Best regards, Tu Dang Director of Rooms

Dear Valued Guest, Thank you for your great review and I trust you had a memorable stay at JW Marriott Hanoi recently. Wishing you and your beloved family a Happy Lunar New Year and looking forward to serving you again soon. Best regards, Tu Dang Director of Rooms

Dear Dear YUONG AE, Thank you for having stayed at JW Marriott Hanoi recently and shared your great review. Wishing you and your beloved family a Happy Lunar New Year and looking forward to serving you again soon. Best regards, Tu Dang Director of Rooms

Dear Bongjin, Thank you for having stayed at JW Marriott Hanoi and shared your review. Looking forward to welcoming you back to Hanoi. Best regards, Tu Dang Director of Rooms

Dear Kyongmin, We appreciate your time to share your stay experience at JW Marriott Hanoi recently and we'd like to thank you in advance for sharing more details with us about the service from our bar, which helps us to seriously work on our service improvement to serve you better in the future. Wishing you a good day and look forward to hearing from you! Kind regards, Tu Dang Director of Rooms

Dear Valued guest, We thank you for having shared and we have met up with you in person during your stay with us. We apologize the inconvenience and wish you a good day ahead Best regards, Tu Dang Director of Rooms

Dear SoYoung, Thank you for having stayed at JW Marriott Hanoi recently and shared your great review. We trust you had a wonderful stay and all look forward to welcoming you back to Hanoi. Best regards, Tu Dang Director of Rooms

Dear Ji Eun, Thank you for you review and we trust you had a great stay at JW Marriott Hanoi recently. Wishing you a successful week ahead Best regards, Tu Dang Director of Rooms

Dear Yong Jin, Thank you for having stayed at JW Marriott Hanoi recently and shared your great review. Looking forward to welcoming you back soon. Best regards, Tu Dang Director of Rooms

Dear Jinyoung, Thank you for having stayed at JW Marriott Hanoi and shared your great review. Look forward to your return soon in the future Best regards, Tu Dang Director of Rooms

Dear Yitaeck, Thank you for having stayed at JW Marriott Hanoi and I am glad you had a great stay with us. Looking forward to seeing you again soon in Hanoi Best regards, Tu Dang Director of Rooms

Dear yeayoung , We appreciate you spent time sharing your memorable stay at JW Marriott Hanoi with your beloved parents. Thank you for your review and wish to see you again in Hanoi. Best regards, Tu Dang Director of Rooms

Dear Valued Guest, Thank you for having stayed at JW Marriott Hanoi and shared your feedback. I hope you have shared your recommendation with our service team while you were with us, which helps us to improve to serve you better. I'd like to take this opportunity to thank you for your great compliment for our modern guest room and we are looking forward to welcoming you back soon. Best regards, Tu Dang Director of Rooms

Dear LAE HONG, We appreciate your time to share your great stay experience at JW Marriott Hanoi recently. Thank you and wish you a relaxing weekend ahead. Best regards, Tu Dang Director of Rooms

Dear HO HYUN, Thank you so much for having shared your review of the recent stay at JW Marriott Hanoi. I am so happy you all enjoyed your stay and we appreciate your constructive feedback. I have shared your comments with our team and we are looking forward to seeing you again in Hanoi. Best regards, Tu Dang Director of Rooms

Dear hyunju Thank you for having stayed at JW Marriott Hanoi and shared your great review. Wishing you a relaxing weekend ahead and looking forward to seeing you again in Hanoi Best regards, Tu Dang Director of Rooms

Dear SOOHWAN, We appreciate your time to share your feedback on your recent stay at JW Marriott Hanoi. I am glad you enjoyed your stay and you love our Korean food as well as the friendly service from our entire associates. Thank you and see you again in Hanoi. Best regards, Tu Dang Director of Rooms

Dear Valued Guest, We appreciate your time to share your review of your recent stay with us and we do apologize for any inconvenience during your stay. I hope you have shared your comment with our team and given us an opportunity to fix the issue during the stay. I have shared with our team to ensure the best service to our guest in the future. Wishing you a great week ahead. Best regards, Tu Dang Director of Rooms

Dear Valued Guest, We appreciate you spent time sharing you review of your recent stay with us and we do apologize for any inconvenience happened during your stay. Regarding the loss you mentioned, our Duty manager met you on your departure and we suggested you to do a police report since we did not have any prove of how the loss was and you did not want to. We also have communicated via other source of communication with you after your departure, separately, as well about this issue. Allow me to reiterate our sincere apologize again and wish you a good week ahead. Best regards, Tu Dang Director of Rooms

Dear soohyun, We appreciate your time to share your review of the recent stay and we do apologize for any inconvenience. I have shared your feedback with our Housekeeping manager and our Executive Chef to ensure your next stay with us will be the best one. Wish you a great week ahead. Best regards, Tu Dang Director of Rooms

Dear EUM, Thank you for your review and I am glad you love the suite at JW Marriott Hanoi. Look forward to seeing you again soon Best regards, Tu Dang Director of Rooms