The staff at Jacarand hotel is very friendly and helpfult, especially the front desk staff, but also those who work at the restaurant. The hotel has a big and very nice garden where you can relax or work. The gym is big and very good. The hotel in itself is more of a reminiscence of past times. It's quite well-kept, but you feel a little bit that it's best days have past, which is a shame since it has a very good location and few hotels around enjoy such a big garden. You can use a "backdoor" close to the restaurant and go directly to a shopping mall just across the street where you will find for example Java house, Mugg and beans. In the neighbourhood you will find many restaurants in a walking distance, but the traffic is very hectic and Nairobi is the city least made for pedestrians that I ever have seen. If you have time, I highly recommend a visit in the fantastic Karura forest to relax and become one with nature again.