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자이피 팰리스 호텔 여행 후기

5 out of 5
자이피 팰리스 호텔
Fatehabad Road, Agra, Uttar Pradesh

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 274개 이용 후기 중 127개" "
평점 8 - 좋아요. 274개 이용 후기 중 77개" "
평점 6 - 괜찮아요. 274개 이용 후기 중 40개" "
평점 4 - 별로예요. 274개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 274개 이용 후기 중 13개" "

8.6/10

청결 상태

8.0/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

10/10 - 훌륭해요

Sehoon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 1박 숙박함

8/10 - 좋아요

SC Ahn 님, Gurgaon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
가족 휴가
쾌적하게 휴가를 보낼 수 있어서 좋았어요. 굉장히 넓은 시설에 쾌적한 스파서비스가 젛았어요. 조식은 생각보다는 별로여서 비추

4/10 - 별로예요

Anand

아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sucked for the money stay away
2021년 12월에 1박 숙박함

8/10 - 좋아요

SAURABH

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really looks and feels like a palace,wonderful property. Mosquitoes in room due to crack in door opening to the outside BUT not sealed inspite of saying so; stopping the central ac at midnight recurrently.The pool needs to have a heater, would be unique to other local 5 star hotels and attract year round local crowd and more tourists
2021년 11월에 9박 숙박함
답변 제공: Hari Sukumar 님, 2021년 11월 22일
Dear Guest, Greetings from the Jaypee Palace Hotel Agra !! Thank you for taking the time to share your feedback through our Expedia Website We note with regret the negative experience you have had during your stay with us, please accept our sincere apology. The issue has been addressed with concerned team member and request you to treat this as an exception to our usual high standards. We are determined to make a positive impact the next time around, and we sincerely seek another opportunity to serve you. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I would be happy to facilitate it, and look forward to welcoming you at Jaypee Palace Hotel and Convention Centre Agra soon. Warm Regards, Hari Sukumar Vice President - Operations

2/10 - 너무 별로예요

Gopal 님, Stockholm

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The personnel are rude and obnoxious. Select another hotel if you wish to visit Agra
2020년 8월에 2박 숙박함
답변 제공: Hari Sukumar 님, 2020년 9월 4일
Dear Mr Dar, Greetings from Jaypee Palace Agra !! We regret the inconvenience caused to you during your stay with us on the 2nd of September 2020. As you are aware the expired Indian Visa that expired on the 20th of August was the only issue in asking you to check out as you could not provide the requisite papers to validate the extension of Visa. Request you to kindly ensure you write the correct details in our reviews as we pride in our services and value our guests importance. Stay Safe !! Hari Sukumar Vice President - Ops

8/10 - 좋아요

Kunal Dev

2020년 8월에 1박 숙박함
답변 제공: Hari Sukumar 님, 2020년 9월 4일
Dear Guest, Dear Guest, Greetings from Jaypee Palace Hotel & Convention Centre! Thank you for taking the time to share your feedback through Expedia. We are delighted to know you liked your stay with us. This is the best motivation we can use. I will be happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Jaypee Palace Hotel and Convention Centre Agra. Warm Regards, Hari Sukumar Vice President- Operations

10/10 - 훌륭해요

Börje

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mycket bra hotell med fantastisk service!
Det var ett fantastiskt ställe med exelent frukost och service. Bästa mannagen Neelich Sharma som hjälptae till med allt! Hotellet har 1000 anställda, så man fick alltid hjälp!
Fantastisk Pool!
2020년 2월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2020년 2월에 1박 숙박함
답변 제공: Hari Sukumar 님, 2020년 2월 14일
Dear Guest, Greetings from Jaypee Palace Hotel & Convention Centre! Thank you for taking the time to share your feedback through Expedia We are delighted to know you liked your stay with us. This is the best motivation we can use. I will be happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Jaypee Palace Hotel and Convention Centre Agra. Warm Regards, Hari Sukumar Vice President- Operations

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
everything good in hotel and staff also so good.🙂
2020년 2월에 1박 숙박함
답변 제공: Hari Sukumar 님, 2020년 2월 8일
Dear Guest, Greetings from Jaypee Palace Hotel & Convention Centre! Thank you for taking the time to share your feedback through our Expedia Website. We are delighted to know you liked your stay with us. This is the best motivation we can use. I will be happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Jaypee Palace Hotel and Convention Centre Agra. Warm Regards, Hari Sukumar Vice President- Operations

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff, the food and the hotel is excellent! I would always prefer to stay here. Thanks for an excellent service
2020년 1월에 1박 숙박함
답변 제공: Hari Sukumar 님, 2020년 1월 28일
Dear Guest, Greetings from Jaypee Palace Hotel & Convention Centre! Thank you for taking the time to share your feedback through our Trip Partner Expedia. We are delighted to know you liked your stay with us. This is the best motivation we can use. I will be happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Jaypee Palace Hotel and Convention Centre Agra. Warm Regards, Hari Sukumar Vice President- Operations

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service from F&B Mgr who really looked after us.
2019년 11월에 1박 숙박함
답변 제공: Hari Sukumar 님, 2020년 1월 28일
Dear Guest, Greetings from Jaypee Palace Hotel & Convention Centre! Thank you for taking the time to share your feedback through our Expedia Website. We are delighted to know you liked your stay with us. This is the best motivation we can use. I will be happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Jaypee Palace Hotel and Convention Centre Agra. Warm Regards, Hari Sukumar Vice President- Operations

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함

10/10 - 훌륭해요

Prachi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함

10/10 - 훌륭해요

Rajat

2019년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything thing was excellent from check in to check out
2019년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 7월에 2박 숙박함

10/10 - 훌륭해요

Rahul 님, Delhi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is well maintained and staff is very helpful... Pools and kids area properly managed..will definitely visit again.
2019년 6월에 2박 숙박함

10/10 - 훌륭해요

Lorraine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 2박 숙박함

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service and friendly staff. Beautiful hotel amidst busy Agra. Prices compare to UK / USA, but great place to relax after a busy few days travelling.
2019년 2월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 2월에 5박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel property is vast and spacious with impressive lobby. I had booked 2 executive rooms and had come down to assess the hotel and its rooms for my daughters daughter's wedding. However, i was very disappointed with the bedrooms as the electric and bathroom fittings are out dated. The air conditioning was not working properly and we had to open the window to get some ventilation. The room was overall bland with no charm. I will give 1-2 out of 5 for this hotel.
2019년 2월에 1박 숙박함

4/10 - 별로예요

Nilesh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel, but we had a different bad experience.
Overall a good hotel and staff is really warm and welcoming, but we chose this hotel so we can have a relaxing few days, but the hotel decided to have a private party right outside our hotel windows. We couldnt even open the windows or curtains all day. After several complains, nothing was done.. the noise was so loud it went on till 2 am in the night. This was brought to the duty managers attention in the morning.. who denied anything like this happened. There was litter all over the lawns and no one bothered cleaning it up for the whole two days. Really all it needed was an acknowledgement or move us to a different room. But the staff is really good, lovely evening show, buffet meal & breakfast are good. Chinese restaurant is really good too.
2019년 1월에 2박 숙박함
답변 제공: Hari Sukumar 님, 2019년 1월 11일
Dear Guest, Greetings from Jaypee Palace Hotel & Convention Centre! Thank you for taking out time to share your honest feedback. Your patronage is valuable to us and I will be happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Jaypee Palace Hotel and Convention Centre Agra. Warm Regards, Hari Sukumar Vice President- Operations

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Leave it to luck for 5 star experience..
It was one of the very few 4-5 star hotels available in Agra during peak season which, with several negative reviews, should have been a sign I made the mistake of ignoring when booking it. This is an old property trying to get by with semi-decent customer service. My family stay experience included the following -Leaking bathtub (took them an hour to fix) -Hair strands in the food at the lunch buffet -Local puppet artist peddling handmade dolls in the guise of a puppet show (shows very obvious displeasure if you dont buy/tip heavily) -Using an upscale car from their Travel Desk for a day trip. Got a very unprofessional driver (bad driving and scam tourist stop at a pseudo-temple) +Very close to Taj Mahal +Staff listens and tries to respond (well trained to very smoothly address concerns about your room when things go wrong) +Food at the Pavilion Cafe During checkout I gave clear feedback on plumbing issues and referenced their reviews here. Later, their VP of Operations sent me a very (boilerplate) email on how “delighted” they are with the feedback. And ofcourse, the staff is exceptionally well trained to say that they’ll take “special care of you next time” due to the bad experience(s) during the current stay. Based on other reviews, doesnt look like my experience was uncommon. Consider yourself lucky if you don't run into issues with your stay. But then one opts for 5 star for consistency and not for promoting luck/chance. Hope this is helpful.
2019년 1월에 1박 숙박함
답변 제공: Hari Sukumar 님, 2019년 1월 11일
Dear Guest, Greetings from Jaypee Palace Hotel & Convention Centre! Thank you for taking out time to share your feedback. Your patronage is valuable to us and I will be happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Jaypee Palace Hotel and Convention Centre Agra. Warm Regards, Hari Sukumar Vice President- Operations

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2018년 12월에 1박 숙박함
답변 제공: Hari Sukumar 님, 2019년 1월 11일
Dear Guest, Greetings from Jaypee Palace Hotel & Convention Centre! Thank you for taking out time to share your feedback. We are delighted to know you liked your stay with us. This is the best motivation we can use. I will be happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Jaypee Palace Hotel and Convention Centre Agra. Warm Regards, Hari Sukumar Vice President- Operations

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well laid out grounds....excellent service.....premium property
2018년 12월에 1박 숙박함
답변 제공: Hari Sukumar 님, 2019년 1월 11일
Dear Guest, Greetings from Jaypee Palace Hotel & Convention Centre! Thank you for taking out time to share your feedback. We are delighted to know you liked your stay with us. This is the best motivation we can use. I will be happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Jaypee Palace Hotel and Convention Centre Agra. Warm Regards, Hari Sukumar Vice President- Operations

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is beautiful and well maintained. The food is extremely pricey and rooms are not sound proof and hallways can get noisy. Also when you book through Expedia, they charge extra taxes.
2018년 12월에 1박 숙박함
답변 제공: Hari Sukumar 님, 2019년 1월 11일
Dear Guest, Greetings from Jaypee Palace Hotel & Convention Centre! Thank you for taking out time to share your honest feedback. Your patronage is valuable to us and I will be happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Jaypee Palace Hotel and Convention Centre Agra. Warm Regards, Hari Sukumar Vice President- Operations

10/10 - 훌륭해요

Hari 님, Gurgaon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel with v good hospitality, courteous staff and nice ambience
2018년 11월에 1박 숙박함
답변 제공: Hari Sukumar 님, 2019년 1월 11일
Dear Guest, Greetings from Jaypee Palace Hotel & Convention Centre! Thank you for taking out time to share your feedback. We are delighted to know you liked your stay with us. This is the best motivation we can use. I will be happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Jaypee Palace Hotel and Convention Centre Agra. Warm Regards, Hari Sukumar Vice President- Operations

8/10 - 좋아요

Juan

great staff and lovely hotel
2018년 11월에 2박 숙박함
답변 제공: Hari Sukumar 님, 2019년 1월 11일
Dear Guest, Greetings from Jaypee Palace Hotel & Convention Centre! Thank you for taking out time to share your feedback. We are delighted to know you liked your stay with us. This is the best motivation we can use. I will be happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Jaypee Palace Hotel and Convention Centre Agra. Warm Regards, Hari Sukumar Vice President- Operations

6/10 - 괜찮아요

Chris 님, Toronto

별로예요: 숙박 시설 상태 및 시설
A simple Hotel in the right place for staying the night in Agra. Foid is less than exceptional but palletable for the typical american tourist. There is a smell that comes and goes is difficult to endure.
2018년 11월에 1박 숙박함
답변 제공: Hari Sukumar 님, 2018년 11월 14일
Dear Guest, Greetings from Jaypee Palace Hotel & Convention Centre! Indeed it was such a delight to read your kind words and review of your stay with us. Thank you for taking your time out and recommending us here. Your patronage is valuable to us and I will happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Jaypee Palace Hotel and Convention Centre Agra.!! Warm Regards, Hari Sukumar Vice President- Operations

10/10 - 훌륭해요

Yukiko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant stay at Jaypee Palace
Professional and pleasant service. Everyone was very polite and smiley. Although we only stayed at this hotel for sleeping as we were busy visiting places, we really had a pleasant time here and had a very good impression. Breakfast was nice too. We went to Oberoy Hotel for dinner but reception staff's service was way better at Jaypee.
2018년 11월에 1박 숙박함
답변 제공: Hari Sukumar 님, 2018년 11월 14일
Dear Guest, Greetings from Jaypee Palace Hotel & Convention Centre! Indeed it was such a delight to read your kind words and review of your stay with us. Thank you for taking your time out and recommending us here. It would be my pleasure to share your feedback with my team members. This is the best motivation we can use. Your patronage is valuable to us and I will happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Jaypee Palace Hotel and Convention Centre Agra.!! Warm Regards, Hari Sukumar Vice President- Operations

10/10 - 훌륭해요

Kurt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel park
Very nice and friendly hotel with a great park
2018년 10월에 4박 숙박함
답변 제공: Hari Sukumar 님, 2018년 10월 26일
Dear Guest, we thank you for your feedback and appreciate your patronage. Best Wishes, Hari Sukumar Vice President - Operations

8/10 - 좋아요

Shahid 님, New Delhi

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel with green landscape. Good location if you are visiting tajmahal Bathroom should added separate bath space Furniture is now very old
2018년 10월에 3박 숙박함
답변 제공: Hari Sukumar 님, 2018년 10월 26일
Dear Guest, We thank you for your feedback and sincerely appreciate your patronage. Best Wishes Hari Sukumar Vice President - Operations

2/10 - 너무 별로예요

Ravi

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Extremely well maintained property.very close to the Taj Mahal
2018년 7월에 1박 숙박함
답변 제공: Hari Sukumar 님, 2018년 7월 29일
Dear Guest, We Value your Patronage and your Kind words of encouragement !! Looking forward to a long relationship !! Best Wishes, Hari Sukumar Vice President Jaypee Palace Hotel and Convention Center

10/10 - 훌륭해요

Rafi 님, Lucknow

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel to stay
Had night halt while coming from Lucknow to Delhi. Had a nice time staying at this palatial hotel. Would like to stay with family in near future.
2018년 6월에 1박 숙박함
답변 제공: Vice President 님, 2018년 6월 18일
Dear Guest, Greetings from Jaypee Palace Hotel & Convention Centre! Thank you for taking the time to share your feedback. We are delighted to know you liked your stay with us. This is the best motivation we can use. I will be happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Jaypee Palace Hotel and Convention Centre Agra. Warm Regards, Hari Sukumar Vice President- Operations

6/10 - 괜찮아요

Ritu

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Average stay
Strange system of check in when you complete formalities at one counter then go to second counter about 50 mtrs away to deposit advance. Front desk staff should be more smiling/ accommodating if this property is 5 star. Just building do not make it 5 star.
2018년 5월에 1박 숙박함
답변 제공: Vice President 님, 2018년 6월 20일
Dear Guest, Greetings from Jaypee Palace Hotel & Convention Centre! Thank you for taking the time to share your feedback. We note with regret the negative experience you have had at our front desk during check in. Please accept our apology. The issue has been addressed with concerned team member's / department manager and request you to treat this as an exception to our usual high standards. We are determined to make a positive impact the next time around, and we sincerely seek another opportunity to serve you. I will be happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I would be happy to facilitate it, and look forward to welcoming you at Jaypee Palace Hotel and Convention Centre Agra soon. Warm Regards, Hari Sukumar Vice President- Operations Jaypee Palace Hotel & Convention Centre

8/10 - 좋아요

sava

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
広くて豪華なホテル
ロビーや客室は、とても重厚で豪華なホテルです。庭もひろく、設備もたくさん揃っています。 部屋も清潔で、掃除も行き届いてます。 ただ、残念ながら、一泊二日の滞在で、3回も部屋の鍵の接触が悪く、解錠できなかったこと。従業員の方が親切に対応しれましたが、3回は多い。
2018년 2월에 1박 숙박함

8/10 - 좋아요

manoj

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Overall the stay was pleasant however there were a few things we weren’t impressed with. The food selection at the dinner buffet was very small. Not much to choose from. We also requested an extra bed in our room which we had to ring reception three times before they actually delivered the bed.
2018년 2월에 1박 숙박함

10/10 - 훌륭해요

Sandeep

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel stay
Excellent hotel. Close to Taj
2018년 2월에 1박 숙박함

8/10 - 좋아요

Gaurav 님, India

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spectacular hotel 3km from Taj Mahal
Very well kept hotel nice Breakfast, the room I checked in was an executive room but due to a little air conditioning problem I was immediately given an upgraded room the staff was extremely Helpful, food at paatra restaurant was excellent with live ghazals. Overall Excellent Experience.
2017년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Glad to find a Sochi a beautiful place near Taj Mahal with good restaurants and excelent spa.
2017년 12월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pathetic hotel
Very unhappy with the staff. Not able to explain anything
2017년 11월에 2박 숙박함

6/10 - 괜찮아요

MGP 님, USA

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Location is good, Rooms are good size
Location is good, Rooms are good size, bed was comfortable but still we felt this beautiful property need some improvements.
2017년 11월에 1박 숙박함

10/10 - 훌륭해요

Risteard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bliss in agra
Amazing hotel with amazing staff. Please do not hesitate to book.
2017년 11월에 1박 숙박함

10/10 - 훌륭해요

Olivier 님, Grenoble

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Magnifique hôtel
Digne d'un palace, accueil avec des colliers de fleurs, cadre magnifique, personnel très serviable, excellent restaurant et buffet.
2017년 10월에 2박 숙박함

6/10 - 괜찮아요

Matthew

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Staff are like robots but the place is nice
2017년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel, enjoyable stay.
The rooms were great! Service was awesome with a welcome drink. They wanted visa info for kids who were aged 10 and 3 because we have foreign passports.Dinner buffet and breakfast buffet was great. Both Indian and western cuisines. There was an unruly family with kids running wild and screaming in the corridor at 2 Am, I called the front desk to complain and they promptly handled the situation. They charged an additional $ 20 due to a difference in GST at check out which they said expedia didn't collect. A great hotel, will definitely recommend to others.
2017년 9월에 1박 숙박함

10/10 - 훌륭해요

Doug 님, Cslgary, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Luxury hotel with very attentive staff
Top notch and affordable hotel with attention to detail on arrival, during the stay and on departure.
2017년 8월에 2박 숙박함

4/10 - 별로예요

Utkarsh 님, Gurgaon

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Careless staff, does not deliver on promise.
Some of the staff was very professional but to my surprise a lot of them were very careless and rude. House keeping rarely answered the phone. The call would redirect to front desk who would promise a callback but that never happened. Quality of Chinese food was good. The checkin staff is extremely slow, careless and lie about a lot of things. They promised a refund for a service that I did not avail but later refused to refund at the end of the stay. Can't be trusted. Rather go for Taj or Sheraton hotels nearby. Waaaayy more reliable staff there.
2017년 8월에 1박 숙박함