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KC 레지던시 여행 후기

3.5 out of 5
KC 레지던시
Off Reasi Road, Katra, Jammu and Kashmir

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 44개 이용 후기 중 12개" "
평점 8 - 좋아요. 44개 이용 후기 중 15개" "
평점 6 - 괜찮아요. 44개 이용 후기 중 10개" "
평점 4 - 별로예요. 44개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 44개 이용 후기 중 4개" "

7.6/10

청결 상태

7.4/10

직원 및 서비스

7.4/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Anand

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
I booked for 2 days and I checked out in one day. Still they changed me both days.
2022년 11월에 2박 숙박함
답변 제공: Sahib 님, 2022년 12월 26일
Dear Guest . As per booking the stay was booked for 2 days and you checked out 1 day early as per your own choice. Room cancellation is allowed 3 days prior which we could have extended if it was conveyed. We have acted honestly.

10/10 - 훌륭해요

Aman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Must book in Katra
Mr Tickoo ji and team made it very comfortable n convenient
2021년 8월에 1박 숙박함
답변 제공: Vijay 님, 2021년 9월 6일
Thank You Mr Aman. We always appreciate your gesture and hold you in high esteem. May God Bless You and Your Family. Best of Luck and see you soon again....

6/10 - 괜찮아요

Prateek

2020년 3월에 1박 숙박함
답변 제공: Vijay Ganjoo 님, 2020년 3월 17일
Dear Mr Prateek Thanks for your stay with us. Though your level of satisfaction does not seem to be on expected level, we would like to apologise for any inconvenience or lack of attention that you may have felt. We look forward to your future visit and assure you of our best.....Regards

6/10 - 괜찮아요

JAYESH

별로예요: 직원 및 서비스
Standard accommodation
It was a very standard hotel. Not a four star at all.
2019년 6월에 2박 숙박함
답변 제공: Sahib 님, 2019년 6월 18일
Dear Mr Jayesh Thanks for your stay with us. We appreciate your feedback. We look forward to your future visits and assure you of our best always.

2/10 - 너무 별로예요

Pawan

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Seepage in bathroom
2019년 5월에 2박 숙박함
답변 제공: Vijay 님, 2019년 5월 7일
Dear Mr. Pawan. Sorry that you had to face inconvenience. Though it was something technical as the faucet had leaked in your room and the water mark was visible on the wall, but the same has been fixed the same day and we thank you for letting us know. We hope that you had no other issue than this one.

4/10 - 별로예요

SUDHIR

별로예요: 직원 및 서비스
Avoid kc residency
Bad experience, no maintenance of property,staff shortage problem
2018년 11월에 2박 숙박함
답변 제공: Sahib 님, 2019년 1월 6일
Dear Mr. Sudhir. .. Though a little late, but we apologise for the delayed response. We regret that you have not been satisfied with overall experience. However it is necessary to mention that we are surprised to find our guest with such experience as there is absolutely no shortage of staff and our maintainence is always on high priority. But still we respect your view and request you for a revisit to us. We will definitely take care.

8/10 - 좋아요

Rajesh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable,homely stay option at Katra.
Good Experience.
2018년 9월에 1박 숙박함
답변 제공: Sushma 님, 2018년 10월 5일
Dear Guest. Thankyou so much for your valuable feedback and we appreciate the same. Looking forward for your future visit to cherish you with another memorable stay.

10/10 - 훌륭해요

Divya 님, Thane

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very friendly staff. Nice location, good buffet breakfast
2018년 9월에 3박 숙박함
답변 제공: Sush 님, 2018년 9월 29일
Dear Guest. thanks for your lovely feedback and we are glad to know that you had a comfortable stay with us and liked our staff and services. Would love to see you soon to deliver you another memorable stay with our best always.

2/10 - 너무 별로예요

Shruti

Dated and old not well maintained
This hotel isnt what it used to be before. Rooms arent updated and carpets, washroom are all dated. We went here 5-6 years ago and its probably same carpet they havent changed anything and there is no upkeep/ Also it says complimentary internet but wifi doesnt work. Food is ok but pricey for the quality
2018년 9월에 1박 숙박함
답변 제공: Sush 님, 2018년 9월 29일
Dear Guest. Thanks for the feedback. we regret that we did not come up to your expectations, however, your concern and suggestion has be taken on high priority to fix it accordingly.

10/10 - 훌륭해요

MOHAN 님, Navi Mumbai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Value for your money
Rooms are spacious, good house keeping, good room service, 24 hours hot water. It is a value for money. Pick & drop to Banganga is very helpful to visit to starting point of Treking.
2017년 12월에 2박 숙박함
답변 제공: Vijay 님, 2017년 12월 12일
Dear Mr. Mohan Thank you for choosing to stay with KC Residency. We appreciate your feedback of our services and facilities and are happy to note the level of your satisfaction. We look forward to your future visits here and assure you of our best always. Jai Mata Di.

10/10 - 훌륭해요

Rahul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable hotel with helpful staff
The stay experience at KC residency was very good. Nice clean hotel near the market but still away from hustle-bustle of the central town area. Very helpful and courteous staff.
2017년 9월에 1박 숙박함
답변 제공: Vijay 님, 2017년 9월 9일
Thank You Mr. Rahul for choosing to stay with us. We appreciate your response to our services and are happy to note the same. It gives immense encouragement to our team to perform even better and we always look forward to our guests reviews and suggestions. Thanks again and looking forward to have you with us again.

8/10 - 좋아요

Rajesh

좋아요: 청결 상태, 객실의 편안함
Staff could be more efficient,specially the front office.Staff in restaurant was friendly.Drop service was charged and just dropped us at the booking centre,which was not expected.
2017년 7월에 1박 숙박함

8/10 - 좋아요

Shruks 님, Bom

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Expedia got it all wrong
We had booked actually Jammu K.C.Residency but we got booked for Katra and we had to pay for the breakfast though we had booked with breakfast included very wrong on expedia was disappointed.

10/10 - 훌륭해요

Brenda 님, Mexico

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel close to city center
It was very nice, all the staff was very kind and we really enjoy the time there

6/10 - 괜찮아요

parveen 님, New jersey USA

좋아요: 청결 상태
Poor communication between hotel staff and customr
Was not worth the money I paid for a 3 star hotel. You cN find better one's for this price. No toiletries in bathroom until I requested. No hand towels. Not enough luxury for the price. Poor communication between staff and customers. Inside was being painted with old teaditional way with all hall covered with wooden scaffolding. Dangerous.
답변 제공: General Manager 님, 2016년 10월 5일
Dear Mr. Praveen. Thanks for your comment and we assure you that we have looked into what has gone wrong during the course of your stay. We do not want to give explanations but would certainly take a lesson and try to improve on the points of concern. We appreciate your concern. Thanks again,

10/10 - 훌륭해요

Ash 님, NJ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel and close to Vaishodevi helipad
Good hotel and excellent staff. Nice view to Vaishodevi mountains
답변 제공: GM 님, 2016년 10월 5일
Dear Guest. Greetings and thanks for your lovely comments about our staff and hotel. We appreciate your time and assure you of our best always.

10/10 - 훌륭해요

Surjeet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 10월 5일
Dear Mr Surjeet. Thanks for choosing to stay with us and for your overwhelming rating of 5/5.We appreciate your comments and look forward to your future visits and stays with us.

8/10 - 좋아요

RAMAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 10월 7일
Dear Mr. Raman.. We appreciate your rating of our services and comforts and assure you that we shall continue to improve in future. Would love to have you with us again upon your next visit to katra.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
nice hotel at quiet place
Good. But we had to cut short our stay by a day (out of 2 days) due to pressing domestic problems (road traffic accident)
답변 제공: GM 님, 2016년 10월 5일
Dear Guest. We appreciate your comment and though you have not stayed full time and have had to leave in between, we regret not having the time to serve you but Next time is always there and we will look forward to your future visit to this place.

4/10 - 별로예요

Rakesh 님, Gurgaon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good property Badly managed
This hotel is very very conservative in providing anything to the guest. Be it tea bags or wifi and the worst food ever. They provide wifi access to only one device per room although there are two guests. They took at least 2 hours to activate wifi for the room and they have to do it daily. They provide only 2 tea bags at a time and you have to call them again and again. The food quality is worst ever. They need to start from scratch for the food.
답변 제공: GM 님, 2016년 10월 5일
Dear Guest. We appreciate your comments and concerns that you have mentioned and without making an attempt to defend, we assure you that the points raised by you have been looked into and due action taken already. you will definitely find us better and upto mark on your next visit and we request you to give us another chance to prove what actually we are. Thanks again

4/10 - 별로예요

Amit 님, Phoenix, AZ

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Nothing special
Went to the hotel for our trip to Vashon Devi. Maybe this is one of the best hotels in Katra but I belive there are better options out there. Dirty bathrooms. Food is fair. Service is above average.
답변 제공: General Manager 님, 2016년 10월 7일
Dear Mr. Amit. Thanks for your review of our hotel. We promise to keep our hard work on and upon your next visit here, make you feel at home. Sorry for not coming upto your expectations.

2/10 - 너무 별로예요

Varsha 님, India

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible experience to stay for 3 night .
Hotel is not really worth spending they asking for per night , Horrible staff and service Dusty room and uncleanliness . Switch off Ac to save electricity bill , Hotel have only 6 staff
답변 제공: General Manager 님, 2016년 10월 7일
Dear Guest. Thanks for your comments about your stay and the experience you had. We are extremely sorry for not having been able to satisfy you as mentioned. But we certainly promise you that we shall leave nothing unturned to improve and do good in future. Thanks again for your visit and the review.

10/10 - 훌륭해요

Narayan 님, Pune

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superb
Very good experience. They have not learnt to say No. Look forward to be there again.
답변 제공: Vijay 님, 2015년 9월 26일
Dear Mr Narayan Greetings to you from Vaishnodevi . Thanks for choosing to stay with KC Residency and thanks for your lovely comment. We shall always look forward to your many more visits and assure you of our best always.

10/10 - 훌륭해요

V G 님, India

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Real value for money
Great hotel amazing food and courteous staff. Nice location
답변 제공: Vijay 님, 2015년 9월 26일
Dear Sir, Thanks for your comment which is quitesome in just one line. We appreciate your t valuable time spent and look forward to many of your visits to our hotel. We also assure yuou of our best aklways.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Vijay 님, 2015년 9월 26일
Dear Guest. We are extremely thankful for your rating of KC Residency as Four Stars and are pleased that you had a comfortavble stay with us. Looking forward to another visit and assuring you of our best always.

6/10 - 괜찮아요

Deepak 님, New delhi

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
KC residency karta not jammu
Hotels. Com gave me a shake. I searched for hotels in jammu and booked this hotel. Later came to know that this hotel is in karta around 40km away jammu town. Stayed only 1 day out of 2days reservation.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Hotel in a famous temple town
Good dinner and break fast, spread not much Room fine A bit away from bus stand
답변 제공: GM 님, 2016년 10월 5일
Dear Guest.. Thanks for your nice comments.

8/10 - 좋아요

internetduniya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

silensss 님, delhi

좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Please tell them what freshness means!!!
Well as of the star category you cannot grade it 5 star and also the washroom wasn't much up to date althought ok at this price BUT ROOM WAS STINKING AND WASHROOM DIDNT HAD AIR VENTS
답변 제공: gm 님, 2016년 10월 5일
Dear Guest. Thanks for your time taken to comment. We appreciate the same and assure you of having the issues sorted out.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel at affordable prices
Nice hotel at affordable pricesNice hotel at affordable pricesNice hotel at affordable pricesNice hotel at affordable pricesNice hotel at affordable prices
답변 제공: gm 님, 2016년 10월 5일
Dear Guest. Thanks for your lovely comments.

6/10 - 괜찮아요

Nitin kapoor 님, Delhi

별로예요: 직원 및 서비스
Bad service
Needs major changes .Reception managed by ill trained people.. All hotels in the city (small or big ) offers complimentary drop & pickup to Helipad & market but this hotels charge .

6/10 - 괜찮아요

mfsalok 님, Durgapur

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
away from hustle bustle
Needs major mantainnce. Receoption manned by ill trained people. Looks like a 4 Star but run like a 2 star. All hotels in the vicinity offer complimentary drop & pickip to Helipad & market but these guys charge. Breakfast spread is ok. Only saving grace- great view of the surrounding hills but which is also available from adjacent hotels.

8/10 - 좋아요

Kanu 님, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
K c residency good hotel
Second choice after white hotel

6/10 - 괜찮아요

Rajesh 님, Kolkata, India

별로예요: 청결 상태
service
Service and cleanliness could be better but I guess i can't complain at this price.

10/10 - 훌륭해요

Somneil 님, Virginia, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel in Katra. Staff is very friendly
Stayed for 2 nights. Rooms are clean, spacious and well appointed . Bathrooms are very clean and well maintained. Staff is courteous , friendly and very helpful . Foot massage at spa is recommended. Lawns are a pleasant place to sit and relax.
답변 제공: gm 님, 2016년 10월 5일
Dedar Somneil (Guest) Thanks for your comments and we appreciate your frank opinion about us.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Experience! :-)
A warm welcome was good experience after a long tiring journey to Katra. The staff is so nice & helpful that they even kept our request for pre check-in. Cleanliness of the rooms & washrooms were also remarkable. Overall a good & relaxing experience with KC Residency. :-)

8/10 - 좋아요

Shubham 님, New Delhi

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome
loved the stay at the hotel..just the hotel needs a little digitization.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very good for the price
Very nice hotel. Helpful staff. They provide drop-off and pick-up service from the starting point of Vaishno Devi trek for a nominal fee.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice, hospitable place
Comfortable place and room with good view. Hospitable staff. The breakfast needs to be strengthen

8/10 - 좋아요

PG 님, Ohio,USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
PG - USA
Staff was excellent. Hotel run has his own car which can be used to pickup and drop off. Travel desk was very helpful. Food / Breakfast options and quality both good. Front desk is very accommodating and helpful. I went from USA with entire family reached Katra around 8 am and my rooms were ready. We asked for late check-out and they accommodate our request. Entire family enjoyed the stay. Will stay again without any second thoughts...
답변 제공: gm 님, 2016년 10월 5일
Dear Guest (PG) We are thankful to you for commenting comprehensively about our hotel. We are looking forward to your visit to Katra and your stay with us.

8/10 - 좋아요

Sanjeev 님, Mumbai

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Location, condition and cleanliness of the hotel excellent. Staff very helpful though the quality of the dining staff seemed sub-standard. Quality of the morning buffet breakfast sub standard. Staff at the reception was very helpful.
답변 제공: Vijay 님, 2013년 9월 7일
Dear Sir Thanks for choosing us as a hotel of your choice and we are glad to know about your comfortable and enjoyable stay. We will definitely look forward to many of your visits Mata Vaishno Devi ji Temple and to our hotel and assure you of our continued best services at all times. With regards Vijay/GM

10/10 - 훌륭해요

Sumit 님, NCR

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel with great amenities
We stayed in this hotel for 1 night on our way to Vaishno Devi. This is a great hotel, the rooms are big and clean, staff are quite friendly and helpful. The hotel also includes a breakfast/dining area that lot of options for food. Overall, it was a short but nice stay
답변 제공: Vijay 님, 2013년 9월 7일
Dear Sir Greetings of the day and thanks for your stay with us. We look forward to your continued visits to Mata Vaishnodevi and to our hotel in future and assure you of our best services. With regards Vijay / GM

8/10 - 좋아요

KpCHSNG 님, Delhi

good stay
over all a satisfactory.
답변 제공: Vijay 님, 2013년 9월 7일
Dear Sir thanks for your time to write a review about us. Although a very short one but very encouraging for us to continue render good services to our esteemed guests. We look forward to your future visits to Vaishnodevi and to our hotel and assure you of our best always. Regards Vijay / GM

6/10 - 괜찮아요

Shivender 님, Faridabad

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Too Noisy
The only problem is that the windows glass are too thin, the traffic as such is very high in katra, you will hear each and every movement on the road. Vehical noise, horns and even people talking in the next room, you will hear everything and this will not allow you to sleep whole night... Apart from this it's a nice place to stay...
답변 제공: Vijay 님, 2013년 9월 7일
Dear Sir Thanks for taking time to write about us. We are thankful to you for mentioning the noise part and we are working on the same. Upon your future visit we promise you that things will certainly be better and we assure you of our best services at all times.