숙박 시설 내 편의 시설/서비스

코알라 비치 리조트 여행 후기

2.5 out of 5
코알라 비치 리조트
137 Lake Street, Cairns, QLD

이용 후기

6.4
평점 10 - 훌륭해요. 137개 이용 후기 중 21개" "
평점 8 - 좋아요. 137개 이용 후기 중 35개" "
평점 6 - 괜찮아요. 137개 이용 후기 중 40개" "
평점 4 - 별로예요. 137개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 137개 이용 후기 중 16개" "

5.8/10

청결 상태

6.8/10

직원 및 서비스

6.6/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Safe and close to town
The staff were the best!!!! Small ants were bit annoying. Best spot to walk to town, felt safe. Need some curtains at the windows. I will stay again next time!!
2019년 4월에 3박 숙박함

8/10 - 좋아요

Sonya 님, Seoul

별로예요: 직원 및 서비스
Good
Stayed four bedroom, clean, own toilet and showerbooth was good. Close to esplanade. But i dont think it is good for males and females to be mixed up in bedroom

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic staff members, so accommodating. It was so quick and easy to check in after hours. Nice self contained room. We’ll be back.
2020년 12월에 1박 숙박함

10/10 - 훌륭해요

Ian

좋아요: 청결 상태, 직원 및 서비스
2020년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2020년 9월에 2박 숙박함

8/10 - 좋아요

Karla

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Basic place, but a great location to access the marina and the heart of Cairns. We enjoyed our stay and the space provided.
2020년 3월에 5박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
2019년 12월에 3박 숙박함

8/10 - 좋아요

Srisuda

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2019년 12월에 8박 숙박함

6/10 - 괜찮아요

jeremy

가족 여행
좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Ac In the room did not cool very well so made it very hard to sleep. Location was great. Price was great.
2019년 11월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great for my one night stay between flights. Cool pool
2019년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lady at the front desk went out of her way to help us
2019년 10월에 1박 숙박함

8/10 - 좋아요

Chia-Yu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The property was quiet n save. Locations was just right for me n the kids. Easy to go to the Ccentral and back. Enjoyed our stay.
2019년 9월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태
Good location. Cheaper option with a basic standard. No fridge or any kitchen items and no remote for the TV. Cheap and basic but good CBD location.
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 8월에 4박 숙박함

8/10 - 좋아요

Francesco Paolo

좋아요: 청결 상태, 직원 및 서비스
4 giorni al caldo di Cairns
Motel in posizione strategica. Reception che chiude dalle 12 alle 14. Attenzione al l'orario di arrivo quindi. Stanze pulite. Non vi è servizio giornaliero di pulizia della stanza. Ci siamo trovati molto bene e lo consiglio per chi vuole passare qualche giorno in pieno centro di Cairns. Gentilissimi nel darci una stanza grande per il nostro anniversario di matrimonio. Speriamo di tornare a trovarvi. Francesco
2019년 8월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 8월에 3박 숙박함

10/10 - 훌륭해요

Didier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 6월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice and quite place. Nice property por families. Good security at night, close to City Place and public transport👌
2019년 4월에 11박 숙박함

4/10 - 별로예요

Taija

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2019년 4월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 3월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Location was good. It was neat and good. The prices could have been higher. The great disappointment was not providing aircon and not even a fan in the bunkbed rooms was disappointing. The fact that they have charged quite low doesnt give us to understand that basic amenities like providing fan in Cairns/tropical places was hard to believe. If fans are not provided they should have described in the offer. before being booked and that no fans and no aircon was a real punishment. Such rooms without fans should be against law and must be banned. Let them charge more but provide table fans/floor fans or say clearly that there are no fans.
2019년 3월에 4박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스
2019년 3월에 1박 숙박함

6/10 - 괜찮아요

Elina

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2019년 2월에 3박 숙박함
답변 제공: Front Office 님, 2019년 3월 1일
Hi Elina, Thank you for taking the time to give us a review. We hope to welcome you back again soon. Kind regards

8/10 - 좋아요

Y

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Cheap and clean. The location is great, can access to city in 5mins on foot.
2019년 2월에 8박 숙박함
답변 제공: Front office 님, 2019년 2월 28일
Hi Y, Thank you so much for your feedback and taking time to write a review. I'm so pleased you found our accommodation a good price and clean. We love our central location and we are so glad that you enjoyed this as well. We hope to welcome you back again. Kind regards

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
不能睡好
床上用品和毛巾有污穢,有好多小螞蟻小蟲子在床上!住宿便宜和地點方便
2019년 2월에 1박 숙박함
답변 제공: Koala Beach Resort 님, 2019년 2월 13일
Dear Anonymous, Thank you for your feedback and taking the time to write a review. We are so pleased that you enjoyed the location of the property and the price. We're sorry that you wern't happy with the sheets and towels, we would have been happy to help you with this if you had let our Reception staff know. We hope to welcome you back to stay with us again in the future. Kind regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
レセプション対応が,とても良かった。
2019년 2월에 2박 숙박함
답변 제공: Koala Beach Resort 님, 2019년 2월 10일
Dear Anonymous, Thank you for your kind feedback and for taking the time to write a review. We are so pleased that you found our Reception staff helpful. We hope to welcome you back to Koala Resort again soon. Kind regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 1박 숙박함
답변 제공: Koala Beach Resort 님, 2019년 1월 31일
Dear Anonymous, Thank you so much for your rating. We appreciate it. We hope you to welcome you back again soon. Kind regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Great stay
A great hotel to stay in after a few days on the road. The location was perfect! Close to the ocean, harbour, restaurants and other activites. Also the airport which was great.
2018년 12월에 2박 숙박함
답변 제공: Koala Beach Resort 님, 2019년 1월 31일
Dear Anonymous, Thank you so much for your positive feedback. We are really pleased you enjoyed your stay with us and were able to take advantage of our central location. We really hope to welcome you back again soon. Kind regards

8/10 - 좋아요

Marike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice quiet place, nice pool close to the centre, walking distance
2018년 12월에 5박 숙박함
답변 제공: Koala Beach Resort 님, 2019년 1월 31일
Dear Marike, Thank you so much for your feedback about your stay. We're really glad you enjoyed your stay and enjoyed the peace and quiet and our pool. We hope to welcome you back again soon. Kind regards

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Very disappointed that the aircon did not work. Lucky we found a fan in the cupboard otherwise we would of had to sleep outside because the room was too hot.
2018년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스
市街地マ-ケットに近い快適です
2018년 12월에 3박 숙박함

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value for money
Great value at $60 for your own room. A little out of town but otherwise fine
2018년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Helpful staff
2018년 11월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함

8/10 - 좋아요

Ida

좋아요: 청결 상태, 직원 및 서비스
2018년 9월에 3박 숙박함

4/10 - 별로예요

Tony

Basic but Central
Frankly the accommodation is basic, a spin off from a backpackers hostel. It's benefits would be a central location & possibly cost. In the hostel side a single room has no facilities whatsoever, no hangers, no glasses, TV without remote & a sagging bed. On the non-backpackers side, where I had to move at additional cost, 3 hangers, glasses & crockery, microwave & remote for TV. During my 6 nights stay, no servicing of the room. The possible benefits would be a central location & maybe cost.
2018년 8월에 6박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 6박 숙박함

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Location and Friendly Staff
The location is great, check-in smooth, and we got a good deal on a private room which was clean and tidy, and all tours picked-up from front door. The only issue was the condition of the hostel common kitchen/dining due to other guests who need someone to clean up after them.
2018년 8월에 3박 숙박함

4/10 - 별로예요

Natalia

별로예요: 청결 상태
Cheap hostel in ok location
Stayed for one night only, the hostel seemed ok, not too noise but also not too clean or modern - very basic with friendly staff.
2018년 7월에 1박 숙박함

10/10 - 훌륭해요

John

좋아요: 직원 및 서비스, 객실의 편안함
Family Getaway to Cairns
My partner sister & brother in law stayed in Cairns 4 nights & chose Koala Resort for value & location & were not disappointed with either
2017년 8월에 4박 숙박함

10/10 - 훌륭해요

Li-Chun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 6월에 4박 숙박함

4/10 - 별로예요

Roger

별로예요: 청결 상태
Couldn't get much worse.
When reading about this place I understood that I was Getting my own room with shared Bathroom and facilities. I got a room with 4 sets of Bunk Beds and 6 out of 8 Beds were taken and I had the Choice of 2 Top Bunks. At Sixty Seven and worn out Ankles,Knees and a Bad Back I explained I couldn't get up there I was then told I could have a Family room but had to pay another $90. I reluctantly paid it and Having just met a Guy who had worked in the same game as me and was meeting up with People I might know showed me round and we had a Magic night till after midnight got back to my room to find it full of Cockroaches I spent the Next 2 hours clearing them out before grabbing a Couple of Hours and had to wait till doors opened so to get the Car out and away.

4/10 - 별로예요

JChrist 님, Colorado

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
You get what you pay for.
Pros: Toilet flushed, water drained, good water pressure, air conditioning was better than nothing. Cons: Filthy - the shower was coated in mold, the air conditioner was held together with duct tape, there were hairs all over the bathroom floor, the room looked like it was all-around falling apart, not sure if housekeeping changes the sheets after each checkout, ants!, etc. Overall, pretty gross place to stay. I'd recommend you drop a few extra bucks for a decent place. If you don't mind living in filth to save a few bucks, this place was tolerable.
ants
wall/window falling apart
air conditioner held together with duct tape
looking at the door through the bathroom mirror

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Koala Last Resort
When it comes to the dorm/share rooms at least, I would avoid this one. Air conditioner didn't work, the room was hotter than it was outside. Opened the windows but, with no screens, mosquitoes and other bugs got in. It was so hot it was impossible to sleep. The sheets had some very conspicuous stains. There was no handle on the bathroom door. The place in general is kinda gross. The check-in staff were quite helpful and nice though. The neighborhood is a little dicey, but on the upside it's only about two blocks from the water. It is very cheap, so I guess you get what you pay for, but I would pay a little bit more and stay at one of the many cleaner, better maintained hostels in the area.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설

4/10 - 별로예요

LILIANA

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Cheap price-Cheap everything!
The only good thing about this place is definitely the location. It is close to everything in the city and you can walk easily to esplanade and the Marine. The bedrooms are extremely hot, I didn't sleep at all during the 3 nights I stayed there. There is no fan and the windows are completely open and there is not fly screen so imagine that. The day I arrived I was before check in time so they told me to go back after 2 pm to pay and have the key but I was there to enjoy Cairns come on! Then I came back at night and the Night Manager was really nice but I had to write in a piece of paper my credit card details (which I think it is not good). The next day I had an all day tour so I came back late and my towel and sheet were gone and I had a "message" on a piece of paper saying: "Please come to reception as your card was insufficient for the payment" with my name on it so everyone could see it. I had to go and see the NM again and asked him for another towel and sheet (he was super nice). The thing is why they did not charge me when I first arrive? They should know most of the travellers are there to see as much as we can! It is a very cheap place so the conditions are according to the price (the bathroom was gross). I would say that if you have a very limited budget and will visit the city for a few days, it's ok but I would never ever stay there again.