시즌별로 운영되는 야외 수영장, 08:00 ~ 20:00 오픈, 카바나(요금 별도), 수영장 파라솔

요텔 워싱턴 DC 여행 후기

4 out of 5
요텔 워싱턴 DC
415 New Jersey Ave Nw, Washington, DC

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1388개 이용 후기 중 715개" "
평점 8 - 좋아요. 1388개 이용 후기 중 346개" "
평점 6 - 괜찮아요. 1388개 이용 후기 중 174개" "
평점 4 - 별로예요. 1388개 이용 후기 중 80개" "
평점 2 - 너무 별로예요. 1388개 이용 후기 중 73개" "

9.2/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

4/10 - 별로예요

Ella

2023년 10월에 7박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2023년 11월 7일
Good day Ella,Thank you so much for rating your recent stay at YOTEL Washington DC. I'm sorry to see that we did not wow you this trip. If convenient, I would love to hear some specific feedback on how we can do better to improve your experience next time around. If you wish to share anything specific, please don't hesitate to reach out to me directly at the hotel so that we can begin a dialogue and we can learn from your experience.We hope you will give us another opportunity to earn your business and wow you next time around.In service,Matt Sommers, General Manager

10/10 - 훌륭해요

IL HWAN

출장 여행
좋아요: 청결 상태, 객실의 편안함
Affordable, clean and conveniently located
Conveniently located near the Capitol building. They helped us to check in after midnight. Affodable given it was clean and well-maintained. I will definitely try to come back to this hotel if I come back to DC.
2023년 5월에 5박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2023년 6월 5일
Good day IL HWAN,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 - 훌륭해요

YANGGI

2022년 11월에 2박 숙박함
답변 제공: Matt Sommers 님, 2022년 11월 21일
Good day YANGGI,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

8/10 - 좋아요

donsong

2022년 9월에 2박 숙박함
답변 제공: Matt Sommers 님, 2022년 9월 13일
Good day donsong,Thank you so much for rating your recent stay at Yotel Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

8/10 - 좋아요

Hawkins

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 6박 숙박함

8/10 - 좋아요

Aaron

좋아요: 청결 상태, 직원 및 서비스
The hotel was a cery good location to seeing the city
2024년 3월에 4박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 3월 27일
Good day Aaron,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

6/10 - 괜찮아요

Daniel

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's a nice property. Rooms are clean, bed was comfortable. Good bar/restaurant. Every floor has complementary coffee and water stations, and the coffee is good. Service left a lot to be desired. No one answered in housekeeping or the front desk when i called, and i let the phone ring a long time. After my room was cleaned there was no kleenex. It was empty when i left the room, no idea why it wasn't refilled. Took 20 minutes to get more. My sink faucet trickled out. Should have been noticed and fixed before i checked in (they did fix it the next day). Iwent to get coffee this morning and there was no cream. Someone from housekeeping should have seen that, but my guess is that it's someone else's job and so it was ignored. I called the front desk, and this time someone answered. Still no cream a half hour later. Then i go to check out (which you have to do in the lobby. There was a long line and only one person at the front desk (looked like their second terminal was down). They have self checkout kiosks, but it wouldn't let me check out. So i waited for me than 20 minutes just to check out and was told i couldn't check out on the kiosk because i booked through Expedia. Staff was nice, just not very efficient. And my guess is that they are also understaffed.
2024년 3월에 2박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 3월 27일
Good day Daniel,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. I am disappointed to read about your experience as your recap does not live up to our standards and I apologize that we failed during your stay. If interested, please reach out to me directly so that we can discuss further and I can attempt to make it right.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

10/10 - 훌륭해요

Dirk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a pleasant experience.
2024년 3월에 1박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 3월 27일
Good day Dirk,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 - 훌륭해요

Robert

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 3월 26일
Good day Robert,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

8/10 - 좋아요

Roberto

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel is very millennial style, very techie reception area, hotel is close to Union Station Definitely not a traditional Hotel but doable
2024년 3월에 4박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 3월 25일
Good day Roberto, Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. Our mission at YOTEL is to challenge the status quo. We appeal to those who find traditional hotels uninspiring, searching for a different experience and not just a great sleep. We provide unique spaces, each with their own personality, all delivered with a touch of fun and tons of passion. Thank you very much for sharing your review with us! We hope you will give us another opportunity to earn your business in the future. In service, Matt Sommers, General Manager

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good property!
2024년 3월에 3박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 3월 25일
Good day Michael,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 - 훌륭해요

Vincent

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super modern hotel with unique tastes. Highlights include large rooms, adjustable bed, and adjustable LED mood lighting. The only “problem” is that it is quite a bit of a walk (15 mins) if you wanted to go towards downtown or to the center of National Mall. Not too big of an issue, unless you’re traveling back at night, in which you’ll have to pass a homeless shelter. We felt safe however, but always good to be observant and cautious, especially traveling with kids. On the other hand, the location is very close to the Capital (if you wanted to rope drop it), as well as Union Station (which is helpful for any trains going out of town). The hotel is very self-managed, with check ins and check outs done at a kiosks, so we barely talked to anyone during our stay. Overall, 8/10, would definitely stay there again.
2024년 3월에 3박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 3월 22일
Good day Vincent,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington. Please note that we do offer the more traditional check-in and out experience at our "Mission Control" desk in the lobby so it is a "choose your own adventure" type of experience for those on the go, the kiosks work great! For those who want more of the personalized experience, our Mission Control team is available.We hope to see you again soon!In service,Matt Sommers, General Manager

8/10 - 좋아요

Chynna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I enjoyed my stay, some of the front desk girls were really nice and a few had an attitude but that’s okay.
답변 제공: Matt Sommers, General Manager 님, 2024년 3월 21일
Good day Chynna,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. If convenient, please reach out to me at the hotel directly so you can share with me which employees were not delivering service up to our standards. We want to make sure all of our guests receive the best service and experience possible.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

10/10 - 훌륭해요

Terrence

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice modern upgraded hotel. Very close to Capital Bldg
2024년 3월에 3박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 3월 19일
Good day Terrence,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

8/10 - 좋아요

Steve

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was helpful.
2024년 3월에 4박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 3월 18일
Good day Steve,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

4/10 - 별로예요

Graham

출장 여행
별로예요: 직원 및 서비스
Was waiting in line behind about five customers to check in and asked the receptionist if the kiosk would be able to give me a key and she said yes, so I went to try to check in at the machine. The machine had an error and wouldn't let me check in so I had to go back to the receptionist to explain I needed help. She pretended to have not seen me waiting in line, despite having made eye contact with me as I was standing in said line minutes earlier, and the customers behind me lied and said I cut them when I was just trying to return to my spot. The receptionist became rude and unreasonable, would not hear me out, and seemed to take the side of the two customers who were lying for some reason. Impossible to say for sure, but it should be noted that I was of a different race than the other people. The proof is all on the lobby security footage shortly before 8:30 pm on 3/16/24. Unprofessional treatment and a difficult check in process that wasted enough of my time to cause me to be late for an important event. Will not be returning.
2024년 3월에 1박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 3월 18일
Good day Graham,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. I did have a chance to review the camera footage from the 16th and can clearly see where the issue occurred. We pride ourselves on delivering an effortless experience, and I am so sorry that we failed during your stay. I would be interested in discussing this with you in greater detail to see if I can make it right. If convenient, please reach out to me directly at the hotel so we can discuss further.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

8/10 - 좋아요

Sonia 님, Toa Baja

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 3월 18일
Good day Sonia,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 - 훌륭해요

Stewart

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice modern hotel
2024년 3월에 1박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 3월 22일
Good day Stewart,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 - 훌륭해요

Billie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worked well for me coming from Amtrak. Loved the reclining bed.
2024년 3월에 2박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 3월 18일
Good day Billie,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 - 훌륭해요

Roxie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a lovely visit. Can’t complain. The restaurant however, needs better food options.
2024년 3월에 3박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 3월 15일
Good day Roxie,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

10/10 - 훌륭해요

Vlad

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place.
2024년 2월에 1박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 3월 14일
Good day Vlad,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 - 훌륭해요

Kristy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the proximity of Yotel to the Capitol and the National Mall.
2024년 2월에 4박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 3월 14일
Good day Kristy,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 - 훌륭해요

Idaleyvis 님, Miami

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location. Walkable to most museums and Capitol.
2024년 3월에 4박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 3월 13일
Good day Idaleyvis,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

8/10 - 좋아요

Mary jill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff. One thing we did not line is that doors are being slams by other guest. Walls are too thin , we can hear people talking especially in the hallway . Not enough hanger and no closet. Coffee was too strong and Frigidaire was not working.
2024년 3월에 5박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 3월 11일
Good day Mary Jill,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

10/10 - 훌륭해요

Aira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 3월 1일
Good day Aira,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

4/10 - 별로예요

Doyoung

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Area is good but service & parking is totally terrible
답변 제공: Matt Sommers, General Manager 님, 2024년 2월 29일
Good day Doyoung,Thank you so much for rating your recent stay at YOTEL Washington DC. I'm sorry to see that we did not wow you this trip. If convenient, I would love to hear some specific feedback on how we can do better to improve your experience next time around. If you wish to share anything specific, please don't hesitate to reach out to me directly at the hotel so that we can begin a dialogue and we can learn from your experience.We hope you will give us another opportunity to earn your business and wow you next time around.In service,Matt Sommers, General Manager

6/10 - 괜찮아요

Emily

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Although the rooms were clean and updated, the walls are extremely thin. The person next door sounds like they were standing right next to me. That’s how clear they were. It also didn’t help they left their TV on night!
2024년 2월에 2박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 2월 27일
Good day Emily,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

10/10 - 훌륭해요

Neil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like the restaurant at the Hotel. I recommend the buttermilk Chicken & waffle.
2024년 2월에 1박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 2월 27일
Good day Neil,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington. We love our fried chicken and waffles too! We hope to see you again soon!In service,Matt Sommers, General Manager

2/10 - 너무 별로예요

Liefu

2024년 2월에 1박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 3월 20일
Good day Liefu,Thank you so much for rating your recent stay at YOTEL Washington DC. I'm sorry to see that we did not wow you this trip. If convenient, I would love to hear some specific feedback on how we can do better to improve your experience next time around. If you wish to share anything specific, please don't hesitate to reach out to me directly at the hotel so that we can begin a dialogue and we can learn from your experience.We hope you will give us another opportunity to earn your business and wow you next time around.In service,Matt Sommers, General Manager

10/10 - 훌륭해요

Carmen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent experience! Easy self check-in, great bar and hot breakfast, and spotless room and bathroom. Will definitely stay here again!
2024년 2월에 1박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 2월 26일
Good day Carmen,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 - 훌륭해요

Alex 님, Riverdale

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location! Super modern amenities
2024년 2월에 3박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 2월 26일
Good day Alex,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

6/10 - 괜찮아요

CHENGEN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe
2024년 2월에 3박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 2월 26일
Good day Chengen,Thank you so much for rating your recent stay at YOTEL Washington DC. I'm sorry to see that we did not wow you this trip. If convenient, I would love to hear some specific feedback on how we can do better to improve your experience next time around. If you wish to share anything specific, please don't hesitate to reach out to me directly at the hotel so that we can begin a dialogue and we can learn from your experience.We hope you will give us another opportunity to earn your business and wow you next time around.In service,Matt Sommers, General Manager

10/10 - 훌륭해요

Latonya

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is very nice! The only downside is you pay 68 dollars to park and it’s not even valet. The turkey club was delicious.
2024년 2월에 1박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 2월 26일
Good day Latonya,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington. Please look out for our Park N Play package that includes parking in your room rate at up to 25 off per night.We hope to see you again soon!In service,Matt Sommers, General Manager

8/10 - 좋아요

Joseph 님, Ivoryton

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel overall. Located near capital and national mall. Dining options on the area are extremely limited, and on site restaurant menu is very limited with no kids menu. Hotel parking is very expensive compared to other garages nearby.
2024년 2월에 3박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 2월 26일
Good day Joseph,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. Please look out for our Park N Play package that bundles parking with your room rate at savings of up to 25 per night. Additionally, we are excited to share that our parking facility has very recently been upgraded to allow our guests to have in and out privileges without having to pay each time. We know this will provide greater convenience to our guests.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

8/10 - 좋아요

Charles 님, Elmhurst

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly and supportive staff. Excellent food at hotel restaurant. Convenient walking distance to Capitol and other historic and government sites.
2024년 1월에 3박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 2월 26일
Good day Charles,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 - 훌륭해요

Ria 님, Hockessin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location for the Capitol and nice restaurants
2024년 2월에 1박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 2월 26일
Good day Ria,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 - 훌륭해요

ROBERT

좋아요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 2월 26일
Good day Robert,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 - 훌륭해요

Hollis

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Amazing place inside the room but front desk staff were not the best, instead of being helpful they just told you to use the check-in machine instead of checking you in. Not a big deal but seemed rude since they were on their phones.
2023년 12월에 1박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 2월 19일
Good day Hollis,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

10/10 - 훌륭해요

Maria Carolina

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
staff improvement
2024년 2월에 3박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 2월 19일
Good day Maria,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

6/10 - 괜찮아요

Ruslan

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overpriced. Beds are awful we could not sleep. The beds are with a electric recliner mattress. It is pretty tornout and you can feel the metal stufff in the mattress. The room got cleaned only once. We asked for replacement towels since the room was not cleaned. We asked for it at 19:00 they brought it 23:46. They charge you 35$ resort fee which includes pool but the pool is closed during winter. Fhe take a deposit of 100$ per night. They put a hold of 400$ on mt cc for four nights. Staty at Hayat or Hilton next door for same price. If you think this hotel is similar to Citizen-M. That is not the case.
2024년 2월에 4박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 2월 19일
Good day Ruslan,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. Our facility fee does have many more inclusions than just access to our rooftop pool. For example, you also receive a 10 food and beverage credit per day and access to a curated list of exclusive discounts to area attractions and tours. It is customary at hotels in the US to authorize your credit card at check-in for more than the expected charges for your stay. This additional amount is to cover any charges that you sign to the room such as food and beverage or parking but it is also used to protect the hotel in the event of damage or smoking fees that need to be charged. Rest assured, any amount not needed to cover charges at the end of your stay gets immediately released back to your credit card on file.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

10/10 - 훌륭해요

Torey

좋아요: 청결 상태, 직원 및 서비스
The chicken process was seamless and the room was in perfect condition
2024년 2월에 1박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 2월 26일
Good day Torey,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 - 훌륭해요

Andrei

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is located in a very convenient area to all the attractions, I liked the fact that the bed has many adjustments, and the linens were super high-quality, overall it was very comfortable stay. I really like the fact that in the garage they had Tesla chargers.
2024년 2월에 2박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 2월 19일
Good day Andrei,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

6/10 - 괜찮아요

Jane

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is ok, nice room, staff was ok but the restaurant was inaccessible and I had to walk across the street to a different hotel for food.
2023년 12월에 3박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 2월 19일
Good day Jane,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

6/10 - 괜찮아요

Thomas D

좋아요: 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 2월 19일
Good day Thomas D,Thank you so much for rating your recent stay at YOTEL Washington DC. I'm sorry to see that we did not wow you this trip. If convenient, I would love to hear some specific feedback on how we can do better to improve your experience next time around. If you wish to share anything specific, please don't hesitate to reach out to me directly at the hotel so that we can begin a dialogue and we can learn from your experience.We hope you will give us another opportunity to earn your business and wow you next time around.In service,Matt Sommers, General Manager

10/10 - 훌륭해요

Dylan

2024년 2월에 3박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 3월 21일
Good day Dylan,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 - 훌륭해요

Abigail

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, conveniently within walking distance to many destinations (but wear your walking shoes!!), extremely clean room, and overall positive atmosphere. Felt very safe walking to and from the hotel during daytime hours. Highly recommend!
2024년 2월에 4박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 2월 16일
Good day Abigail,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 - 훌륭해요

Songqi

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really good experience, want to stay again
2024년 2월에 3박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 2월 16일
Good day Songqi,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 - 훌륭해요

BRIANA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 3월 21일
Good day Briana,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 - 훌륭해요

Hamidat Osayuwamen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 2월 16일
Good day Hamidat,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 - 훌륭해요

James 님, Albany

2024년 2월에 1박 숙박함
답변 제공: Matt Sommers, General Manager 님, 2024년 3월 21일
Good day James,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager