This is a pet friendly hotel and my room stank to high heaven of pet urine and odors. It was an overwhelming stench like an indoor kennel. While the room appeared clean, the carpet was old and presumably soaked in years of animal pee. I couldn’t be in it for more than a few minutes without feeling sick and there was no way I or anyone could sleep in that room.
The front desk then upgraded my room to one across the hall. It stank too. Not quite as bad but I didn’t have another 45 minutes to kill negotiating another room change so I stayed but the smell actually awakened me three times during the night. Beyond gross. Plus, the air conditioning was broken (although that was fine because it was cold outside and the room temp was comfortable). I couldn’t get out of there fast enough in the morning. It’s been 4 hours since I left and I still can’t get that nasty smell out of my nose.
Another note: The “restaurant” for breakfast was in reality a conference room. Four walls with tables and chairs, that’s it. When we arrived, the empty tables were all filled with dishes that hadn’t been cleared, there was no visible staff, and the place just had a weird vibe. We left and went to a coffee shop nearby.
Michael, the valet, was a delight. Nicole at the front desk did her best to be helpful and it’s not her fault that the rooms smell disgusting. I would never stay here again or recommend this hotel to others.