외관

홀리데이 인 밀턴 케인스 - 이스트 M1, 정션 14, IHG 호텔 여행 후기

3 out of 5
홀리데이 인 밀턴 케인스 - 이스트 M1, 정션 14, IHG 호텔
London Road Newport Pagnell, Stony Stratford, Newport Pagnell, England

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 268개 이용 후기 중 103개" "
평점 8 - 좋아요. 268개 이용 후기 중 100개" "
평점 6 - 괜찮아요. 268개 이용 후기 중 32개" "
평점 4 - 별로예요. 268개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 268개 이용 후기 중 11개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

John

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The service we got and the value for money suited our needs. The hotel in general is in need of a spring clean though, especially the radiators on the common areas. The room we had on the ground floor was very clean, commendable to the housekeepers
2024년 3월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2024년 3월 13일
Many thanks John for your feedback, I will pass your comments onto the team.We hope you visit us again soonMany thanks

10/10 - 훌륭해요

douglas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, clean and very quiet
2024년 3월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2024년 3월 12일
Many thanks

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely comfortable bed. Great shower. Nice to be able to open window. Cosy room
2024년 2월에 2박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2024년 2월 5일
thank you Richard for your wonderful review, I am pleased to see that you have enjoyed your stay with us and we hope to welcome you back to us again soon. Kind regards

4/10 - 별로예요

Nadia

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2024년 2월 5일
Thank you for taking the time to write your review and I am sorry that you have not enjoyed your stay, if you would like to let me have more feedback we would be very grateful so that we can strive to take our business forward.Many thanksGill

10/10 - 훌륭해요

martin

2024년 1월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2024년 1월 15일
Thank you for taking the time to tell us about your experience at Holiday Inn MILTON KEYNES EAST M1, JCT.14.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Gill BoulterBusiness Excellence Manager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely relaxing stay
I had a lovely relaxing stay. Rooms were absolutely spotless as was the rest of the hotel. Staff were lovely and friendly, nothing was too much trouble for them. I only drink decaff tea and coffee which isnt supplied in the room had to ask at the restaurant for these which is a very minor issue.
2024년 1월에 1박 숙박함
답변 제공: g 님, 2024년 1월 15일
Thank you for taking the time to tell us about your experience at Holiday Inn MILTON KEYNES EAST M1, JCT.14.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Gill BoulterBusiness Excellence Manager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely amazing, peaceful and customer service
Absolutely amazing, peaceful and customer service was absolutely brilliant and very helpful. Would love to stay again. Thank you Alan and rest of the team for going above and beyond to make the stay comfortable.
2024년 1월에 2박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2024년 1월 9일
Thank you for your wonderful comments, I have passed these onto Alan, and we hope to see you again soon.Many thanksGill BoulterBusiness Excellence Manager

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2024년 1월 9일
thank you for your comments, hope to see you soon

4/10 - 별로예요

Les

2023년 12월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2024년 1월 15일
Thank you for taking the time to tell us about your experience at Holiday Inn MILTON KEYNES EAST M1, JCT.14.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Gill BoulterBusiness Excellence Manager

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 12월 18일
Thank you Andrea for your review.

8/10 - 좋아요

PHILIP

2023년 12월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 12월 5일
Thank you for taking the time to leave us your review, we look forward to welcome you back to the hotel.

8/10 - 좋아요

Aakanksha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great quiet location with clean and tidy rooms
2023년 11월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 11월 21일
thank you Aakanksha for your kind comments

6/10 - 괜찮아요

Donald

2023년 8월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 11월 21일
thank you

10/10 - 훌륭해요

Greg

2023년 11월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 11월 21일
thank you for your 10/10 review

10/10 - 훌륭해요

Becky

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a great stay if you are travelling up the M1. It’s just off the motorway but away from the noise, with the window open you can hear it in the distance but not a problem with closed windows, which can be an issue if you are closer. Really comfortable bed, friendly staff. And a relaxed quiet feel to the hotel. The only reason I gave staff 4 stars was IHG need to put more than one member of staff on in the evenings. I had to wait 10 mins for the poor guy serving behind the bar to come and check myself and another guest in, with other people waiting with queries. He was left holding the fort. Otherwise, a fab little find!
2023년 10월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 11월 4일
Thank you Becky for taking the time to write your review. I am pleased to see you have enjoyed your stay and we hope to see you again soon

10/10 - 훌륭해요

Craig

2023년 10월에 3박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 11월 4일
thank you Craig

6/10 - 괜찮아요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything good except admin
Happy with everything except male front desk managers Food excellent and restaurant room service and cleaners excellent Front desk not good with exception of helpful female staff
2023년 10월에 4박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 11월 4일
thank you Susan, I will take these comments with regards to front office up with my manager. But I am pleased to see you have enjoyed your stay

10/10 - 훌륭해요

Dorothy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We attended a celebration of life at the hotel, stayed two nights and had no complaints.
2023년 10월에 2박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 11월 4일
thank you

10/10 - 훌륭해요

Miss

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 11월 21일
Thank you for your 10/10 review, we hope to see you again soon.

8/10 - 좋아요

Banga

2023년 10월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 11월 21일
Thank you for taking the time to leave the score, hope to see you soon

2/10 - 너무 별로예요

steve

2023년 10월에 1박 숙박함

8/10 - 좋아요

Daniel

2023년 9월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 9월 25일
Thank you Daniel for taking the time to leave us a review, we are pleased to see you have enjoyed your stay and look forward to welcoming you back again soon

4/10 - 별로예요

francis

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Uncomfortable and noisy.
Very tired room, bathroom had no toiletries in (missed off). Air-conditioning is retro fit which regularly kept pumping water every 5 mins, futhermore bed very uncomfortable
2023년 9월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 9월 13일
Thank you for your review, I am sorry to see that you have not enjoyed your stay with us, I will pass the feedback onto our housekeeping team to action. My apologies for the issue with the air conditioning, I will look into this and appreciate the feedback. We do hope it does not put you off visiting us again.

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, brilliant staff. The only negatives are minor and personal preference, no plugs by the bed, and walk in shower but no bath.
2023년 9월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 9월 12일
Dear Kevin.Thank you for taking the time to leave us your review, you will be pleased to know that it is in the scheduled for 2024 to have the plugs by the bed installed ! We do appreciate the honest feedback and hope we can welcome you back to the hotel

10/10 - 훌륭해요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 9월 6일
Thank you Keith for your review, We hope to see you here again soon

10/10 - 훌륭해요

Clare

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel, not like a holiday inn
Great stay, lovely hotel
2023년 9월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 9월 6일
Thank you Clare, glad to see you loved the property, it is pretty unique.We hope you visit again soon

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 9월 6일
Thank you for your review

8/10 - 좋아요

S

2023년 8월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 9월 6일
Thank you 's' for your review, we hope you will visit us again soon.

10/10 - 훌륭해요

Marie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good was nice hotel
2023년 8월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 9월 6일
Thank you for choosing to stay with us Marie, we hope you visit again soon

8/10 - 좋아요

NITEEN

2023년 8월에 2박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 9월 6일
Thank you Niteen for taking the time to leave your review, we hope you will visit us again soon

10/10 - 훌륭해요

Emma

2023년 8월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 9월 6일
Thank you Emma for your review, we hope you visit us again soon

10/10 - 훌륭해요

Mohammed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 9월 6일
Thank you Mohamed for your review, we hope to se you back at our hotel soon.

8/10 - 좋아요

Laura

2023년 8월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 8월 23일
Thank you for taking the time to score our hotel Laura, we hope to see you back again soon

10/10 - 훌륭해요

Dan

2023년 8월에 2박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 9월 12일
Many thanks Dan for your 5/5 Review.We hope to see you bac at our hotel soonKind regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel
Lovely hotel. Great location for M1 access. Friendly reception and bar staff. The room and hotel were clean and tidy. Good breakfast selection. Large car park which is complementary.
2023년 8월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 8월 15일
Thank you for taking the time to tell us about your experience at Holiday Inn MILTON KEYNES EAST M1, JCT.14.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotelSincerely,Gillian Boulter Business Excellence Manager

10/10 - 훌륭해요

catherine

2023년 8월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 9월 6일
Many thanks for your 5 out of 5 scoring for our hotel, we hope to see you back here again soon. Kind regards, Gill Boulter, Business Excellence Manager

10/10 - 훌륭해요

Diana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 8월 15일
Thank you for taking the time to tell us about your experience at Holiday Inn MILTON KEYNES EAST M1, JCT.14.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please do contact meSincerely,Gillian Boulter Business Excellence Manager

8/10 - 좋아요

Joanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 7월 18일
Thank you Joanna, Im pleased to see you have enjoyed your stay, and we hope to see you back in Milton Keynes again soon

4/10 - 별로예요

Daniel

2023년 7월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 7월 16일
Dear Daniel. I am sorry to see that you have not enjoyed your stay with us at the Holiday Inn East, Milton Keynes. If you would like to give us any feedback that we can action moving forwards, that would be great. Many thanks

8/10 - 좋아요

Debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 7월 16일
Thank you for taking the time to score our hotel following your visit, I am pleased to see you have enjoyed your stay and we look forward to welcoming you back in the near futureMany thanks again Debra

10/10 - 훌륭해요

Gillian

2023년 7월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 7월 4일
Thank you Gillian for your 10 out of 10 review ( great name by the way) We hope to see you again soon

10/10 - 훌륭해요

Karolina

2023년 6월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 6월 30일
Many thanks Karolina for your 10/10 review, we hope to see you again very soone

2/10 - 너무 별로예요

Leanne

2023년 6월에 1박 숙박함
답변 제공: Ross F 님, 2023년 6월 23일
I am very sorry your stay was challenging to say the least. The team are here to serve our guests and it is always very upsetting when a guest leaves unhappy.I welcome your feedback, if there is any insight you can provide me, i would be very eager to receive it.

10/10 - 훌륭해요

Lauren 님, Milton Keynes

2023년 6월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 7월 4일
Thank you Lauren for your 5 out of 5 review, we hope to see you back with us very soon

10/10 - 훌륭해요

CHANDRA SEN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
excellent service
nice and quite, clean excellent service with friendly staff
2023년 6월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 6월 9일
Dear ChandraMany thanks for your positive review, we are pleased to see you have enjoyed your stay and look forward to welcoming you back in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel
Attended Wedding Function. Fantastic building with beautiful courtyard and garden. All staff at the hotel incredibly polite and helpful, everyone wanting the best hotel experience. Rooms are clean and tidy and bathroom very high standard. Would highly recommend this hotel for a romantic get away, wedding or business function.
2023년 6월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 6월 9일
Thank you for your review. We are pleased to see you have enjoyed the wedding and the hotel stay, and look foward to seeing you at the hotel again.

6/10 - 괜찮아요

Richard

2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Barbara

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The property is quite elegant but we would not stay there again as almost the entire hotel was taken over by a wedding party (apparently a very frequent occurence). We could not have dinner in the dining room but were offered room service or a meal in a draughty alcove off the lobby and were told the doors were all being kept open to allow the children to run in and out!! Fortunately we were assigned a room away from the loud band music which apparently was likely to continue until 1a.m. When we checked out the following morning our car was covered with bird droppings but a very helpful employee, Mohammed, got buckets of soapy and cleaned it for us.
2023년 5월에 1박 숙박함
답변 제공: Ross F 님, 2023년 5월 24일
Dear Barbara,Thank you for your review. I am sorry the wedding party dampened your stay with us, this is not what we want you to remember our hotel for. Whilst weddings are very welcome, the hotel is for everyone and the result of your review is we need to work a lot harder to ensure guests like yourself are not disturbed.Thank you for your custom and i am sorry the hotel disappointed you.

8/10 - 좋아요

Philip

2023년 4월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 6월 9일
Dear PhilipThank you for your score of 8 following your stay at the hotel. I am pleased to see you have enjoyed your stay and hope to welcome you to the hotel in the near future.

10/10 - 훌륭해요

Cindy-Ann

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함
답변 제공: Gill Boulter, Business Excellence Manager 님, 2023년 6월 9일
Dear Cindy-Annthank you for your review , guest feedback is vitally important to us, and I am pleased to see you have enjoyed your stay