숙박 시설 정면

리젠타 MPG 클럽 여행 후기

3 out of 5
리젠타 MPG 클럽
233 Old Tapola Road Dist Satara, Mahabaleshwar, Maharashtra

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 19개 이용 후기 중 3개" "
평점 8 - 좋아요. 19개 이용 후기 중 9개" "
평점 6 - 괜찮아요. 19개 이용 후기 중 4개" "
평점 4 - 별로예요. 19개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 19개 이용 후기 중 0개" "

7.6/10

청결 상태

7.0/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

mayuresh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay but spa is expensive.
This resort is amazing, it's from royal orchid group so quality is not an issue here. Food is awesome. Spa is expensive compared similar resort available nearby.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Farhana 님, Surrey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 10월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 객실의 편안함
Soothing space
It was a lovely experience in a soothing location
2021년 10월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property is good but when it comes to the rooms they’re very gloomy and it becomes quite difficult to sit for a long time. The service is very poor, one has to wait for a long time to get their order. Amenities could be better. Windows don’t lock properly. They can be open from the outside with a slight push, so lacks security. Buffet is a terrible. Ordering of the menu is a slightly better option. The overall experience would be very disappointing.
2021년 6월에 2박 숙박함
답변 제공: Rajiv Kumar Choudhary 님, 2021년 6월 29일
Dear Guest, Namaste!!! Warm greetings from all the team at Re:gen:ta MPG Club, Mahabaleshwar. On behalf of the management of Re:gen:ta MPG Club, Mahabaleshwar, I would like to thank you for staying with us. At Re:gen:ta MPG Club, Mahabaleshwar we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced a number of problems during your stay. As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry. Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Re:gen:ta MPG Club, Mahabaleshwar. In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding. Thank you, Regards, MPG Team

8/10 - 좋아요

Abhijeet

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It was a good stay but the service was too slow.
2020년 10월에 2박 숙박함

10/10 - 훌륭해요

Mateen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
They can make their hot water access a bit better. I had to call reception everytime I took a shower.
2019년 12월에 1박 숙박함

8/10 - 좋아요

Stuart

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not licensed, you would expect a large hotel to be licensed.
2019년 4월에 2박 숙박함
답변 제공: MPG 님, 2019년 5월 11일
Thank you

10/10 - 훌륭해요

Suryakant Deokar

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Room tarrief is very High
Amazing but as per rate not upto the mark
2018년 12월에 2박 숙박함

10/10 - 훌륭해요

Sunny 님, Chicago

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good staff, clean rooms and good food. No brainer.
2018년 11월에 2박 숙박함

8/10 - 좋아요

Sandeep 님, Mumbai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Hotel near to the main market and also located at very beautiful location.. Valley view
2018년 11월에 2박 숙박함

8/10 - 좋아요

vishal 님, mumbai

Good Experience
Good Experience.. About 15 mins walking place to market...
2017년 7월에 1박 숙박함
답변 제공: Nishant 님, 2017년 9월 5일
Dear Guest, Thank you for choosing to stay with us and sharing your valuable feedback. We look forward to welcome you back upon your next visit to Mahabaleshwar. Warm Regards,

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
The service at the restaurant was atrocious as I was asked if my meal was included. I mean I paid 16,000/- in advance and instead of checking for the same I was asked for this question. I went to bead without having dinner bcos of someone who has to be thought to speak to customers and about customer service.

6/10 - 괜찮아요

Laya

좋아요: 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
looks good , fails to deliver
going back to the lack of hot water, they bring a bucket of HOT water and a jug, so hot you then have to mix it with cold, so if you expect bucket baths from hotel great , but really they had all the excuses ready why they couldn't turn the wage up to pacify the customer, restaurant was a bit of a mix, they couldn't do a meal for 1 person, had to be 2. The laundry service was only if you stayed for longer, as it took 2 days to complete. Massage was quite good though and value for money

6/10 - 괜찮아요

실제 이용하신 고객

Overall experience was good. Food could have been better, a little more variety was expected. Leaky bathroom fittings were an irritant. Mattresses and pillows are way too soft and tend to give you a backache every morning. It just poured and poured during the duration of our stay and we couldn't avail of any facilities at the property, so wouldn't be right to comment.

6/10 - 괜찮아요

Louisa 님, Fernandes

좋아요: 청결 상태, 객실의 편안함
Nice property with excellent amenities.
Nice property with good amenities. Cordial and polite staff. A bit on the pricey side. Dinner should be included in hotel package. Quality of food to improve. Also arrangement for transport pickup and drop could be more punctual All in all a good experience, however

8/10 - 좋아요

Niyati 님, Mumbai

좋아요: 직원 및 서비스, 객실의 편안함
Overall, the hotel is good. I would visit it again
Stay was good. Breakfast was nice. Room conditions needs to improve especially the linens.

4/10 - 별로예요

Amarvir 님, Mumbai

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Small rooms and overpriced
1) Rooms were rather small for the price being charged, 2) Food was ok, not great, 3) Activity room was not maintained properly- TT Table slanted, chess pieces missing, 4) Facilities such as jacuzzi not available- Overall not a great deal for the price being charged.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
food and hotel's room pricing model.
food was just ok, and the spread was less. remember one thing folks, this hotels charges 1k for the second person. e.g. if room charge is inr 5000 it is only for the first person(you) in the room, and you will have to pay another inr 1k for your wife/gf etc i.e. inr 6k per night.