Dear Jinsook, thank you for your detailed review of your stay at Crown Regency Hotel Makati. Honest views from a credible top contributor like you are always welcome and appreciated. However, we are dismayed to read that you did not enjoy your stay with us. We sincerely apologize for any inconvenience these might have caused you during your stay. Rest assured all necessary actions have been taken to address these concerns. We look forward to have you again and for the opportunity to serve you better at our hotel.

Good day, Yoshiki! Greetings from Crown Regency Hotel Makati! We wish to thank you for taking the time to let us know your experience with us. We are pleased that you were satisfied most especially during your check-in. For the issue regarding the cable, please know that we duly took note of this and we will forward this to the concerned department in order to fix this issue as soon as possible. We look forward to having you again!

Good day, Sir/Madam! Thank you for taking the time to rate your experience with us at the Crown Regency Hotel Makati. We appreciate if you would tell us more about your stay. Please feel free to leave us a message on our Facebook page or at inquiry@crownregency.com We look forward to welcoming you back the soonest!

Good day, Sir/Madam! Thank you for taking the time to rate your experience with us at the Crown Regency Hotel Makati. We appreciate if you would tell us more about your stay. Please feel free to leave us a message on our Facebook page or at inquiry@crownregency.com We look forward to welcoming you back the soonest!

Good day, June! We have received your feedback regarding your stay experience with us. We would like to thank you for bringing these matters to our attention. We apologize for any inconvenience these might have caused you during your stay. Rest assured your valuable feedback will be imparted to the team in the discussions of our hotel’s enhancements. We look forward to having you again should your future travels bring you back to Makati.

Good day, Sir/Madam! Thank you for taking the time to leave a rating on your stay with us at Crown Regency Hotel Makati. We appreciate if you would tell us more about your experience. Please feel free to message us on our Facebook page or through email at inquiry@crownregency.com We look forward to having you again soon!

Good day, Sir/Madam! Thank you for taking the time to leave a rating on your stay with us at Crown Regency Hotel Makati. We appreciate if you would tell us more about your experience. Please feel free to message us on our Facebook page or through email at inquiry@crownregency.com We look forward to having you again soon!

Good day, Sir/Madam! Thank you for taking the time to leave a rating on your stay with us at Crown Regency Hotel Makati. We appreciate if you would tell us more about your experience. Please feel free to message us on our Facebook page or through email at inquiry@crownregency.com We look forward to having you again soon!

Good day, Sir/Madam! We have received your feedback regarding your stay experience with us. Your comments have been duly noted and are taken with high regard as this helps us to consistently improve on the quality of our service. On behalf of the team, allow me to express our sincerest apology for the inconvenience you have encountered during your stay. Rest assured all necessary actions have been taken to address these concerns. We look forward to another opportunity to exceed your expectation.

Good day, Sir/Madam! We have received your feedback regarding your stay experience with us. We are pleased that you enjoyed your encounters with our staff that ensured you of a perfect stay experience with us. We always strive to give our entire guest the best value for their stay and we are delighted that we exceeded your expectations. We look forward to welcome you back the soonest!

Dear Sir/Madam, We would like to thank you for choosing to stay at Crown Regency Hotel Makati. We appreciate that you haven't pointed anything particularly bad during your recent stay experience with us. Know that we are continually improving our facilities and services to be able to serve our esteemed guests like you better. - Victoria, Marketing Communications Team

Dear K, Warm greetings from Crown Regency Hotel Makati! Thanks for choosing to stay with us. We very much appreciate the time and effort you have spent to share your feedback. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Moreover, we would like to thank you for bringing this matter to our attention. Allow me to express our deepest apology for the inconvenience this might have caused you during your stay. It is with your valued feedback that helps us improve on our services and facilities to meet your standards. Rest assured that we will take necessary actions as needed. We look forward to another opportunity to exceed your expectation. Sincerely Yours, Jenesis Marketing Communications Team K様 クラウンリージェンシーホテルマカティから暖かいご挨拶を！ 私たちと一緒にいることを選んでくれてありがとう。あなたのフィードバックを共有するためにあなたが費やした時間と努力をとても感謝しています。私たちは一人ひとりの滞在で改善するよう努めているので、あなたのフィードバックは私達にとって非常に貴重です。また、この件についてご指摘いただきありがとうございます。ご滞在中にご迷惑をおかけしましたことを深くお詫び申し上げます。それは私達があなたの基準を満たすために私達のサービスと設備を改善するのを助けるのはあなたの大切なフィードバックです。必要に応じて必要な措置を講じるようにしてください。 私たちはあなたの期待を超えるもう一つの機会を楽しみにしています。 敬具、 創世記 マーケティングコミュニケーションチーム

Dear Sir/Ma'am, Thank you for giving us a perfect rating, the thoughts and opinions of our guests are highly valued. We take the time to listen to your constructive comments, so we can continually improve our services, so please don't hesitate to share it with us. The improvement of our services and facilities to meet our guests' needs and satisfaction is an ongoing undertaking and we would be grateful if you could give us the opportunity to serve again you in the immediate future. Hoping to have you with us again! Jotham