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모텔 6 이사콰, 워싱턴 - 시애틀 - 이스트 여행 후기

2 out of 5

이용 후기

6.4
평점 10 - 훌륭해요. 1009개 이용 후기 중 198개" "
평점 8 - 좋아요. 1009개 이용 후기 중 271개" "
평점 6 - 괜찮아요. 1009개 이용 후기 중 195개" "
평점 4 - 별로예요. 1009개 이용 후기 중 154개" "
평점 2 - 너무 별로예요. 1009개 이용 후기 중 191개" "

7.0/10

청결 상태

7.6/10

직원 및 서비스

5.6/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

6/10 - 괜찮아요

YoungHoon

좋아요: 청결 상태
2023년 3월에 3박 숙박함

6/10 - 괜찮아요

Nicholas

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The a/c blew hot air. The refrigerator was iced over and did nothing until i thawed it(with a blowtorch) and the dog poop everywhere is rediculous. Everywhere not concrete was covered in it.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Carl 님, Wenatchee

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Staff was nice, location was good for a quick rest off of I90 after a long travel day. Room smelled like it used to be a smoking room. Shower (rv type) sprays on floor. But the worst was the broken thermostat hvac. We turned it down to 65 degrees and woke up to 85 degrees, and shut it off. Had to open our door, which is open to the outside.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Ertan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall ok. Had several issues with their room cards requiring them to issue me a new card.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Adrián

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Enrique

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff and nice clean rooms at a great price. They also allow pets which is a plus at a very affordable rate. Definitely will stay there again!
2024년 3월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 26일
Hi David,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

6/10 - 괜찮아요

Gregory

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Joanna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 26일
Hi Joanna,Thank you for the excellent rating!! Maz K.#Team6

2/10 - 너무 별로예요

Madison

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Squatters in my room
2024년 3월에 2박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 19일
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 - 너무 별로예요

Sue

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Thermostat wasn't working. Called the front desk to look at it but no show. It was 75F deg in my room! I ask for housekeeping but also did not show up. I checked out early and spent my 2nd night somewhere else.
2024년 3월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 12일
Hi Sue,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 - 훌륭해요

Jingyu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good
2024년 3월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 12일
Hi Jingyu,Thank you for the amazing rating!! Maz K.#Team6

2/10 - 너무 별로예요

timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice room
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 12일
Hi Traveler,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 - 훌륭해요

Ian

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Good enough
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 6일
Hi Ian, Thank you for the perfect rating!Natalie #Team6

2/10 - 너무 별로예요

George

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Beds both syained, one blood, the other not sure, no TV, no heating as fan was like a freight train. very disapointed, Staff were good, but this was the last room, would like a discount Please
답변 제공: Brand Experience Team 님, 2024년 3월 6일
Hi George, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

10/10 - 훌륭해요

Yuan

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is located in very convenient place for business travel
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 29일
Hi Yuan,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

2/10 - 너무 별로예요

Billy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 7박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 7일
Hi Billy,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 - 훌륭해요

Stacy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

James

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There were cockroaches in the room
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 29일
Hi James,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 - 훌륭해요

Yuan 님, Portland

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I rated 5 star based on the cost and value I received. It is good for short stay.
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 29일
Hi Yuan,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 - 훌륭해요

Joel González

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
👍
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 22일
Hi Joel González,Thank you for the perfect rating!! Maz K.#Team6

2/10 - 너무 별로예요

Yadi

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Yikes
2024년 2월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 22일
Hi Yadi,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 - 좋아요

ilia

가족 여행
좋아요: 직원 및 서비스
Good costumer service.
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 14일
Hi Ilia,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 - 좋아요

Karen

2024년 1월에 1박 숙박함

8/10 - 좋아요

Maria

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Holly

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Nancy Y. 님, 2024년 2월 7일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 - 별로예요

Cindy

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
This place had Cockroaches. When got to our room the heat was set to 95 degrees.The AC didn't work. Unable to sleep due to room to hot... Very disappointed. We traveled 5.5 to 6 hours.
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 6일
Hi Cindy,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

2/10 - 너무 별로예요

Edward

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
La cama sin fundas la calefacción no servía. Y cucarachas por toda la habitación y la atención al cliente desagradable
답변 제공: Brand Experience Team 님, 2024년 1월 30일
Hola Edward,Gracias por tomarse el tiempo de revisar su reciente estadía con nosotros. Nos gustaría disculparnos por cualquier inconveniente que haya experimentado como huésped. Por favor, danos la oportunidad de mejorar tu experiencia en tus futuras reservas.Maz K.#Team6

2/10 - 너무 별로예요

Quentin

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Justin

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

4/10 - 별로예요

Mari 님, Omak

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty cockroaches in room and hot water did not work.
2024년 1월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 23일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 - 별로예요

Angela

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was nice and it’s an easy location to get to. The room was hard to heat at first and it smelled like cigarette smoke coming through the vent. The pillows just had one cover over it and the actual pillow didn’t look very clean. The pillows and the bathroom had a smell of overused disinfectant spray. The sink had a very slow drain (plug was broken). Hair left in the shower and sink. There was a hole in the wall with wires and some had plugs on them. No idea what was there. The vents were dirty. Dog poop left on the grass. My bed was lumpy. The curtain smelled like smoke. The bed by the door was cold because the air just came through the crack and probably the window. Overall I regretted staying here. You get what you pay for. Although I’ve been to updated Motel 6 before and had no major issues.
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 23일
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

4/10 - 별로예요

Gordon

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Could not get the room to heat up above 60 degrees. Called the front desk, but clerk didn't know how to fix it. She offered extra blankets.
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Christopher

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed in many nice hotels and many cheap ones. This was one of the worst experiences of all. I love that they are dog friendly, but there was literally dog poop everywhere. I probably saw 40-50 piles on the grass strips between parking and the sidewalks, and even some on the sidewalks. The people who stay here are classless and apparently the establishment does nothing about it. More problematic, the room was nearly 80 'F with the heat off. I turned on the fan and the system was completely broken: a horrendous, thumping noise erupted and we just shut it off and tried to deal with it. And this was in our second room, as the first smelled so strongly of pot we couldn't stand to be there. I stayed here earlier in 2023 and it was no frills but ok. This experience was simply not ok. Will be looking elsewhere in the future.
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 9일
Hi Christopher,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

6/10 - 괜찮아요

Dawn

출장 여행
Cockroaches in the bathroom. No Kleenex in the room.no luggage rack to hold suitcase. The people were fantastic. Smiling and friendly. IHOP right across the parking lot. The room was clean and had been recently redone.
2023년 12월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 9일
Hi Dawn,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 - 훌륭해요

Matthew 님, Sammamish

2023년 12월에 1박 숙박함

8/10 - 좋아요

Miriam

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
2 nights in a row domestic violence in the next room
2023년 12월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 9일
Hi Miriam,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

6/10 - 괜찮아요

Dylan

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Paige

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

Cody

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Only problems were the AC and Shower. AC kept heating up, no way to turn it down, all you could do was turn it off. Shower was difficult to control. Very sensitive. Also the workers were smoking outside our room. That was pretty bad, but only happened once. Still it shouldnt be allowed.
2023년 12월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 2일
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

4/10 - 별로예요

James

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

4/10 - 별로예요

Beth

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Went to the bathroom on the second night and there were cockroaches crawling on the floor. Shower is claustrophobic and set up weird. People smoking marijuana in rooms but it’s supposed to be a smoke free facility.
2023년 12월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 26일
Hi Beth, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 - 별로예요

Elizabeth 님, SNOQUALMIE

2023년 12월에 1박 숙박함

4/10 - 별로예요

Tyler

2023년 12월에 1박 숙박함

8/10 - 좋아요

Craig

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My first stay since the remodel.
My stay was good. There was a very little insect activity, not enough to freak me out. When I stayed there last the rooms had carpeting. Maybe I only noticed because of the tile floors. The floors are nice.
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 19일
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 - 너무 별로예요

Caleb

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Cockroaches!!!
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 12일
Hi Caleb, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 - 훌륭해요

Mark

2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Michelle

단체 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Super YUK!
2023년 11월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 29일
Hi Michelle,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 - 괜찮아요

Greg

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It took 3 tries of them given me a key and going to the room for me to get the room I booked. The room was ok, the bed was horrible. I got a lot of water on my bathroom floor so wiped it up with a towel, and the towel was DIRTY
2023년 11월에 6박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 29일
Hi Greg, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

10/10 - 훌륭해요

Ofelia

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Ok
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 29일
Hi Ofelia,Thank you for the excellent rating!! Maz K.#Team6