Thank you for staying with us and we are truly sorry for the inconvenience as we are still recovering from the typhoon Mawar. Rest asured, we are working our very best to resove this issue and to make the guests' stay as pleasant as possible. Thank you for your continued patronage and hope to see you again soon.

We wanted to take a moment to express our sincere gratitude for sharing your feedback about your recent stay at Surestay Hotel. We truly appreciate your valuable time and input.Your feedback helps us continuously improve and provide the best possible experience for our guests. We are committed to delivering exceptional service and comfort, and your comments play a crucial role in that process.If you ever decide to stay with us again, please do not hesitate to reach out if you have any further suggestions or concerns. We are here to ensure your stay is as enjoyable as possible.Thank you for choosing Surestay Hotel, and we hope to welcome you back soon!Warm regards,

Hello Jung Wha,Thank you for your feedback.

Hello Wonjeong,We appreciate your feedback, we are looking forward for your return to our hotel, and hopefully to meet your expectations.

Dear Changhwan,Thank you for your feedback and we are happy to know that we meet your expectations.

Dear Jeong Je Woong, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experienceThank yousherries

Hafa Adai DongJu, thank you for taking the time to leave us a survey. We appreciate your kind works. We look forward to having you stay with us again. Warm Regards, Johanna Manager

Hello"Thank you for taking the time to leave a review! We appreciate your feedback and look forward to welcoming you again."

Hafa Adai, Thank you for taking the time to review our hotel. We appreciate your feedback and kind words. We hope you choose our hotel for all future stays. Thank you, Johanna Operations Manager

Thank you for taking the time to post a review. Your feedback is greatly appreciated.

Hafa Adai, Thank you for your review. I am sorry you were not happy with your stay. We hope you will choose to lodge with us on future stays so we can make your experience with us a better one. Warm Regards, Johanna Operations Manager

Hafa Adai, We are happy you enjoyed your stay. Thank you for posting a review. We look forward to welcoming you back in the future. Best Regards, Johanna Operations Manager

I do apologize that you were disappointed during your stay with us. Our hotel strives to make whatever is wrong right with a guest and to ensure your stay was pleasant and we failed to do that. I will bring up your concerns to our management team to see what can better done to serve our guest. Again, I do apologize but appreciate that you took the time to post a review.

Thank you for taking the time to post a review about your stay. It pleasing to know that our staff was friendly during your stay.

Hafa Adai Seung Ho, Thank you for taking the time to fill out a review. We are sorry to hear you did not enjoy your stay. All the amenities you listed we do provide upon request. I apologize if the staff did not explain that to you. There should have been a phone in your room. I will touch base with my staff to check on that room you stayed in to correct the issue. We hope you choose to stay with us on any future visits so we can give you a better lodging experience than your last one. Warm Regards, Johanna Operations Manager

Hafa Adai Kyongmo, Thank you for posting a review for our hotel. We are very happy you enjoyed your stay with us. I apologize if the airport noise was too noisy for you. We hope you choose to lodge with us when you return to Guam. We will be more than happy to welcome you back! Thank you, Johanna Operations Manager

Hafa Adai Jiwon, Thank you so much for taking the time to make a review for our Hotel. We are happy you enjoyed your stay! For any future stays on Guam we will love to welcome you back to stay with us once again. Warm Regards, Johanna Operations Manager

Hafa Adai, Thank you for your feedback. We will use your review to work better at meeting our standards as a hotel & company. We hope you stay with us in the future so we can give you a better experience lodging with us. Thank you, Johanna Operations Manager

Hafa Adai, I apologize you did not enjoy your stay. We hope you choose to lodge with us once more so we can do better at servicing you to the quality standards we strive to give all of our guests who stay with us. I am happy to hear you were able to get shuttled all the way down to Ypao beach. We are more than happy to accommodate our guest to any location away from the hotel for a minimal fee compared to high taxi fees. We invite you to choose us on your next lodging experience on Guam so we can better serve you that time around. Thank you for taking the time to give us a review we appreciate it! Kind Regards, Johanna Operations Manager

238/5000 하파 아다이, 설문 조사에 시간을내어 주셔서 감사합니다. 향후 숙박에 다시 오신 것을 환영합니다. 이 문제를 해결할 콘센트에 대한 의견을 보내 주셔서 감사합니다. 새해 복 많이 받으세요! 친애하는, 요한나 작업 관리자

Thank you for taking the time to post a review. Your feedback is greatly appreciated. I hope our front desk staff was able to accommodate your request. We wish you the best.

Thank you for taking the time to post a review. Your feedback is greatly appreciated.

Thank you for taking the time to post a review. Your feedback is greatly appreciated.

Thank you for taking the time to post a review. You feedback is greatly appreciated and helps us improve our services.

I do apologize you were not informed about our shuttle process. I will work with our team to see if there is a more efficient way for our guest to get a hold of our services. Thank you and we wish you the best.

Thank you for taking the time to post a review. Your feedback is greatly appreciated and we hope you return soon. The Surestay Staff wishes you the best.

Thank you for taking the time to post a review about your stay. Your feedback is greatly appreciated. It is pleasing to know that our staff was very friendly and that you will come back to Guam. We hope to see you again and wish you the best.

I do apologize that you were unsatisfied with our amenities and disappointed by our complimentary continental breakfast. I will bring up your concerns to our team to what can be done to improve our services. Again, I do apologize and wish you the best.

I do apologize if our elevator caused you any inconveniences during your stay. Our company is working on getting it up and running as soon as possible. Thank you though for taking the time to post a review about your experience with us. We do hope to see you again and wish you the best.

Thank you for taking the time to post a review. It is pleasing to know that our staff was friendly. Your feedback is greatly appreciated. We hope to see you soon and wish you the best.

Thank you for taking the time to post a review. Your feedback is greatly appreciated. It is pleasing to know your stay was good and your room was clean. I apologize for the elevator being down during your stay our staff is doing their best to get it up and running as soon as possible.

Thank you for taking the time to post a review. We appreciate it.

안녕 환심, 시간을내어 검토 해 주셔서 감사합니다. 우리는 당신이 우리 직원을 즐겁게한다는 소식을 듣고 기쁘지만 방이 잘 유지되지 못했다고 생각합니다. 우리는 귀하의 우려 사항을 확인하기 위해 작업 지시서를 제출했습니다. 최선을 다해 주시고, 우리와 함께 지내셔서 고맙습니다.

Hello Haeju, I can see that you enjoyed your time with us at SureStay Hotel By Best Western. Thank you for your high marked review.

검토해 주셔서 감사합니다. 우리는 호텔에서 최고의 경험을하지 못했음을 사과드립니다. 사실 옥상 수영장은 오전 8 시부 터 오후 6 시까 지 이용하실 수 있습니다. 우리는 당신이 그것을 경험하지 못해서 사과드립니다.

안녕하세요, 검토해 주셔서 감사합니다. 우리는 언어 장벽이 있다는 사과를합니다. 이는 호텔 다양성을 확장하기위한 좋은 제안입니다. 나는 관리자들이 이것을 고려해 행복하게 여길 것이라고 확신한다. 조심해.

친애하는 손님, 의견에 감사드립니다. 우리는 우리의 위치가 이상적이지 않다는 것을 알고 있습니다. 우리는 불편을 완화하기 위해 교통 서비스를 이용합니다. 숙박을 즐기지 않아서 유감입니다. 우리는 당신의 미래를 위해 최선을 다할 것을 바랍니다.

229/5000 친애하는 손님, 의견에 감사드립니다. 숙박을 즐기지 않아서 유감입니다. 우리는 많은 객실을 업데이트했으며 시설 개선 방법을 항상 찾고 있습니다. 다시 감사합니다. 우리는 당신의 미래를 위해 최선을 다할 것을 바랍니다.

Hello it seems that you did not fill the comments section. If you would like to share your experience with us please call or email when you can.

Hello Daehee, we hope you enjoyed your stay with us at Sure Stay Hotel by Best Western Guam. If you would like to provide feedback, we are happy to listen in order to improve the guest experience.

Hello Sok Han, thank you for your review. We will take your feedback and invest in improving the Sunday breakfast experience. We appreciate your insight.

귀하의 체류가 귀하의 기대를 충족시키지 못해 사과드립니다. 우리는 귀하의 의견을 소중하게 생각하며 미래의 손님들에게보다 즐거운 경험을 제공하기 위해 노력할 것입니다.

귀하의 회신에 감사 드리며, 귀하의 의견에 감사드립니다. 우리는 다시 당신을 환영하기를 바랍니다.

Hafa Adai, Thank you for staying at Palmrdige Inn. We are in the process of upgrading our property and our services and amenities. We look forward to welcoming you back so you may experience them in the future.

Hafa Adai, Thank you for staying at Palmrdige Inn and looking forward to welcoming you back. We are in the process of upgrading our property and our services and amenities and we hope you can experience them in the future.