Everything was excellent, except house keeping.
During our 7 day stay, day 1 was quite normal for a 5-star hotel; days 2/3/4, there would be something missing, such as tissue box, towel, bottle water, and I had to call to get delivered; day 5, they didn’t even clean the used coffee mugs or put the slippers together! After my vocal complaint, things were better for the rest days.
Needed much better training.